Évaluations des clients U-Haul Moving & Storage of Sun Lakes

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Sun Lakes

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

michael b. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Jo H.
Évaluation :

Very easy return and very fast. Thank you.

Greg R. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

RAMPRASAD R.
Évaluation :

Returned u haul but no confirmation or receipt

James W.
Évaluation :

Le client n'a pas laissé de commentaire.

JASON R.
Évaluation :

Le client n'a pas laissé de commentaire.

david b. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Kerry J. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Michael G.
Évaluation :

Le client n'a pas laissé de commentaire.

MIKE D. | Premières impressions |
Évaluation :

Alisha at Az av and Riggs was very accommodating and friendly. The other staff were good too. Mike Donnelly.

James F.
Évaluation :

Le client n'a pas laissé de commentaire.

Donald P. | Expérience générale |
Évaluation :

Why did I have to purchase a U-Haul lock? Other spaces had various types of locks. Don Palm

Sharon W. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Richard K.
Évaluation :

Shipment was delayed by 3 days, but the website was still showing on time till the due date. Could not track shipment, like fedex.

steve H.
Évaluation :

Thank you. Very friendly and helpful staff.

Frank D.
Évaluation :

Keep up the good work. Van was clean and rather new and handled our load going across town without incident.

CARLTON A.
Évaluation :

I am very frustrated because when I am reserving the truck I get a confirmation that says it is $19.95 plus .69 per mile. However when I get the bill it shows that the mileage rate is $.99. This appears to be a bait and switch, and I will reach out to U-haul corporate regarding this matter

Robert C.
Évaluation :

Le client n'a pas laissé de commentaire.

KELVIN M.
Évaluation :

Le client n'a pas laissé de commentaire.

Benjamin N.
Évaluation :

Le client n'a pas laissé de commentaire.

ERNEST S.
Évaluation :

Le client n'a pas laissé de commentaire.

Jesse C. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

James P.
Évaluation :

Le client n'a pas laissé de commentaire.

JOHN P.
Évaluation :

Le client n'a pas laissé de commentaire.

JAMES W.
Évaluation :

Friendly staff and service

Tim F.
Évaluation :

The truck had mud on it and should have been washed before I picked it up.

Jerry S.
Évaluation :

Answer the phone. The 800 number is useless.

GERALD S.
Évaluation :

Le client n'a pas laissé de commentaire.

Dan M.
Évaluation :

Le client n'a pas laissé de commentaire.

WILLIAM W.
Évaluation :

The individuals who "delivered " the truck and dolly were flip. I was told to do out front and the equipment would be brought up. Two young men drove past me after I'd been standing next to my car and I asked how soon the truck would be brought up? They said we are parking another truck and they would bring it up. When the truck with the dolly drive up they were leaving when I asked if they would help me load my vehicle. They told me that would be an extra $25 charge and I'd have to go back inside to arrange that. Not wanting to go back inside I paid the one helper cash. The windshield was dirty outside and inside making his ability difficult driving home to load. When I dropped the truck and dolly off in Murry/SLC I had to wait for the service person to change the serial number for the dolly because it did not match what was on the contract. The receiving facility was much better organized and professional.

James O.
Évaluation :

The return was very easy and quick.

patrick B.
Évaluation :

Le client n'a pas laissé de commentaire.

Timothy O.
Évaluation :

Second and last time I will rent from this location. Employees unhelpful, equipment in disrepair, trailer doors left unlatched so they were swinging back and forth while I was driving, potentially causing an accident. Chain hooks too small for a stock Chevy 2500HD hitch. I had to use MY pry bar to pry them open more to make them fit while your employee stood there and watched. I was late for my meeting point to load Boy Scout gear, was filthy before my trip even began, and bloodied my knuckles trying to secure the chains to the truck. Ridiculous experience.

Christopher L.
Évaluation :

Don't usually get to many things that won't fit in not outback, but when I do, I rent From U-Haul Moving & Storage of Sun Lakes.

Craig B. | Premières impressions |
Évaluation :

A

William F.
Évaluation :

Le client n'a pas laissé de commentaire.

Gayla H.
Évaluation :

Le client n'a pas laissé de commentaire.

PAUL L.
Évaluation :

Le client n'a pas laissé de commentaire.

GRAHAM M.
Évaluation :

Le client n'a pas laissé de commentaire.

Timothy B.
Évaluation :

Le client n'a pas laissé de commentaire.

Richard N. | Expérience générale |
Évaluation :

Lights/motion sensors only occasionally worked. Gate was often open/inoperable. No RV Dump. Propane hours and available personnel was scarce. Price was very reasonable.

BRENDAN L.
Évaluation :

Le client n'a pas laissé de commentaire.

RICHARD S.
Évaluation :

I have rented with you many times and always great!

Dante P. | Expérience générale |
Évaluation :

We had termites in our unit when we were moving out of it after a year. It looked as though they came through a patched hole in the cement floor.

Karen M.
Évaluation :

Le client n'a pas laissé de commentaire.

Andy E.
Évaluation :

Le client n'a pas laissé de commentaire.

MICHAEL Z.
Évaluation :

truck needed a wash...very dirty

Ray V.
Évaluation :

Only negative thing was I had misplaced the Storage key and lock from the Arizona Storage company that was on my rented space that I was supposed to return to the office after unloading truck. It must have fallen out of my pocket while driving. I searched everywhere and called the Uhaul in Sun Lakes asking them to please search the truck for this lock and key. They returned my call saying they did not find them. as the next day passed I just could not get over loosing this lock and key especially the cost to replace per the storage company was $100, so I drove back to the drop off in Sun Lakes ( 1hour) told them my story, the clerk took me to the truck and I looked in the dash compartment Nothing then looked under the seat and there they were!!!

Corey C. | Expérience générale |
Évaluation :

Very nice staff, clean, everything well maintained.

Kim G. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

David W. | Expérience générale |
Évaluation :

Overall good prices, facility and business. However after a rain my trailer would sit in 4 inches of water until it evaporated. I had to bring in gravel myself so I could access my unit. They wouldn’t do anything to help even though they knew of the problem.

Adam G.
Évaluation :

Le client n'a pas laissé de commentaire.

Belinda C.
Évaluation :

Le client n'a pas laissé de commentaire.

Wanda T.
Évaluation :

the drop off went off beautifully! Again indicated your staff go the extra mile what's up with ways to be done about your rules a reservation should be a reservation. Got a price quote

KIM L.
Évaluation :

The personnel you have at this UHaul location are outstanding! Very friendly and helpful.

SCOTT EDWARD M.
Évaluation :

Friendly, helpful staff!

Donald C.
Évaluation :

Le client n'a pas laissé de commentaire.

Melissa M.
Évaluation :

Le client n'a pas laissé de commentaire.

Sam G.
Évaluation :

The truck and cab were especially clean and well-maintained, Quiet and comfortable. Check-in was super friendly and easy. NO SURPRISES.

GReg C.
Évaluation :

Le client n'a pas laissé de commentaire.

UBAID S.
Évaluation :

Le client n'a pas laissé de commentaire.

DEREK H.
Évaluation :

Everyone that helped me were extremely friendly, professional and did an all around great job. Keep up the good work.

Carol D.
Évaluation :

Le client n'a pas laissé de commentaire.

Andrew L.
Évaluation :

Le client n'a pas laissé de commentaire.

john K.
Évaluation :

Le client n'a pas laissé de commentaire.

kevin H.
Évaluation :

Check in process was quick and efficient, as was trailer hook up. Staff were polite and courteous. Discovered that both trailer tire pressures were low (20 and 23 psi) resulting in vibration. Had to bring up to posted inflation pressure (50 psi) to correct.

CARL S.
Évaluation :

Le client n'a pas laissé de commentaire.

charels M.
Évaluation :

Le client n'a pas laissé de commentaire.

JOHN S.
Évaluation :

Le client n'a pas laissé de commentaire.

Erica G.
Évaluation :

There was a slight smell bet what do you expect from multiple uses by sweating moving people 😂😩

DOMINGO R.
Évaluation :

Le client n'a pas laissé de commentaire.

JAMES D.
Évaluation :

Le client n'a pas laissé de commentaire.

Chad E.
Évaluation :

Le client n'a pas laissé de commentaire.

Chad E.
Évaluation :

Le client n'a pas laissé de commentaire.

Carl P.
Évaluation :

Professional and Efficient

NATHANIAL S.
Évaluation :

GM HAS NOT RESPONDED AND RETURNED OUR MONEY. They charged us bogus charges and charged us twice.

JULIA S.
Évaluation :

Le client n'a pas laissé de commentaire.

Mary S.
Évaluation :

Everyone from U-haul that I dealt with from phone staff to the pleasant young lady who delivered and picked up the U-boxes (who called and texted just when she would be here) were as nice and helpful as they could be. I also GREATLY appreciate that U-haul was able to pick up the boxes so quickly (which pleased my HOA).

Gerald S.
Évaluation :

Le client n'a pas laissé de commentaire.

Jessica S.
Évaluation :

Le client n'a pas laissé de commentaire.

Jim D. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Steven L. | Expérience générale |
Évaluation :

Alisha was fantastic to work with!

WILLIAM N.
Évaluation :

Le client n'a pas laissé de commentaire.

THOMAS W.
Évaluation :

Le client n'a pas laissé de commentaire.

Shane P.
Évaluation :

Le client n'a pas laissé de commentaire.

David H.
Évaluation :

Le client n'a pas laissé de commentaire.

Daniel J.
Évaluation :

Return service is not organized. Ramp on truck is too steep and traction was so worn that it was very dangerous and slippery.

Joshua R.
Évaluation :

Absolute frauds. I ordered a truck online from a location much closer but they didn't have the size I needed. So they sent me to this shit hole where they look forward to charging you for every little "convenience" they offer. I had to drive an additional 40 miles to this store and back so I figured I could argue those added miles on my claim due to not having the truck I need at my closest location. But no. They even added in a $20 fee because their website wouldn't let me check the truck in after hours and they had to do it in the morning. Save time and go with Penske, At least they have Hydraulic lifts on their trucks. This was the last time I use uhaul

frank r. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

michael P.
Évaluation :

Very good experience

Richard K.
Évaluation :

Le client n'a pas laissé de commentaire.

Daniel E.
Évaluation :

The windows were not clean on the truck. I had to pull into a gas station to clean them myself.

SHIRYL A.
Évaluation :

Le client n'a pas laissé de commentaire.

Roger N. | Expérience générale |
Évaluation :

The door on my unit did not close properly. There was a gap at the bottom which allowed dirt & dust to enter. My belongings were dirty.

Mary M.
Évaluation :

The battery was dead the morning I was returning. Hence we had to go to the rental facility to get my personal truck in order to jump the rental truck. Plus we had a flat on one of the rear tires, thank goodness it was the rear tire since they were dual, plus I did not lose control of the truck since it was a rear tire flat. I was told by the counter attendant when I returned the truck that we would receive a discount for the trouble we had with the vehicle. I saw no credit or even a small discount on the bill when I saw it in my email. Plus U-Haul does not offer a military discount- very disappointing.

STEPHEN P.
Évaluation :

I need someone from corporate office to call me 480-593-5377. I have been charged way more than I should have been. I reserved a 26 foot truck that wasn't there. So instead of trying to fi d a replacement the workers gave me a hard time saying none of this was their problem. Instamead of renting 1 truck for the whole day I have needed to rent 4 different trucks over the span of 2 or 3 days. My mileage, truck rentals, equipment charges, gas, etc have all been way more than what I originally planned for all because the store didn't have my truck and didn't want to find it. Again, someone needs to call me or I am disputing all of the amounts over and above what my charges should have been for 1 truck for the day.

Timothy A. | Premières impressions |
Évaluation :

Very helpful and easy to work with

PETER L.
Évaluation :

Having ordered many a Uhaul truck and trailer from this Sun Lakes location- the staff is always helpful and my euipment is always ready

JOHN D.
Évaluation :

Le client n'a pas laissé de commentaire.

Matthew C.
Évaluation :

Le client n'a pas laissé de commentaire.

JOHN S.
Évaluation :

The employee I dealt with was fantasti.

Dylan B.
Évaluation :

This sun lakes location has gone down hill since the management has changed. Ill prepared, rude and just a mess.

Bruce H.
Évaluation :

Reserved a 15' truck a week before my move date. Arrived on time and got the truck. Did the inspection on the truck and found that the odometer was off by ~100k miles and the fuel tank was less than 1/2 tank instead of the full tank indicated on the paperwork. Took the paperwork back inside and they said that they switched the truck with another truck but printed out a new contract. I told the employee that the gas was not as indicated and the employee told me just to take a photo of it and everything would be ok since the app only allows one photo and it required the photo of the odometer which is digital and with the glare from the sun would only allow it to be taken from an angle that did not include fuel gauge. I returned the truck the same day and the employee said everything would be taken care of and said no other assistance was needed. I received the final bill and they charge me $11.25 for the missing gas. In the process of moving and don't have time to go back again to U-haul at the rental location to discuss how inefficient their app is and try to get my money back. I have the photo that shows the fuel gauge is exactly the same indication that it was rented to me.

Carlton V.
Évaluation :

Le client n'a pas laissé de commentaire.

THERESE S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

MELINA B.
Évaluation :

No entiendo que es. No entiendo ingles

Patricia Q.
Évaluation :

Long line on Sunday morning for return.

Matthew K.
Évaluation :

Get your figment right, the vehicle I was trying to tow didn't fit on the trailer so your welcome I drove it 3 hours north to another U-Haul for your company and wasted 99 dollars on a rental I couldn't do anything with

Danielle L. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Bryan A.
Évaluation :

The vehicle was NOT safe. No side view mirror on vehicles

MICHAEL T.
Évaluation :

we were double billed, very bad practice. will not return

Glenn G.
Évaluation :

Very convenient for where we live.

David C.
Évaluation :

Le client n'a pas laissé de commentaire.

Gary H.
Évaluation :

Le client n'a pas laissé de commentaire.

Keven S.
Évaluation :

Le client n'a pas laissé de commentaire.

Bryan S.
Évaluation :

At first was told I couldn't drop off dolly separately from the truck. Then I told him well I pick it up at two different times. I think the employee was not well informed on the check in and check out procedures.

Nelson P.
Évaluation :

Le client n'a pas laissé de commentaire.

Camden M.
Évaluation :

Le client n'a pas laissé de commentaire.

Steven L. | Premières impressions |
Évaluation :

Alisha and Mark were very helpful and a pleasure to work with!

GERALD S.
Évaluation :

Le client n'a pas laissé de commentaire.

Doreen M.
Évaluation :

Quick and easy.

TERESA G.
Évaluation :

This Uhaul location was great. Everything high tech to make the transaction easy. Cargo van was great with backup camera that invaluable. But this was Not the location I chose. Added mileage and $$$ to my bill.

Richard J. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Kelly V. | Expérience générale |
Évaluation :

The gate code I was assigned didn’t work at first which means I had to go back to the office. The staff said it was a glitch in the system and went out to let me in but 4 months later when I went to get my belongings from storage the code worked. It was a pain to have to use the code to get out of the gate.

john r. | Expérience générale |
Évaluation :

I paid automatic payments every month for 5 months on the 16th of each month. I paid $175 on August 16th through September 16th. I cleaned out the storage unit and turned in the remote gate opener August 28th. They refused to give me a refund for the 2 weeks I'm not in the unit. Not very good customer service. I will not use Uhaul anymore. I will recommend friends not use them either.

PAULETTE B. | Expérience générale |
Évaluation :

Whenever I called with a question the staff answered it and more and did it all long distance. Thank you

Jacquelyn M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

DAN B. | Expérience générale |
Évaluation :

Rented and cancelled during the pandemic. I found the renting to be safe and the staff friendly and answered all my question. Very easy and quick to rent. After sold my item, was able to cancel my reservation with just a phone call. Very simple. Very pleased.

Sherry B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Dennis H. | Premières impressions |
Évaluation :

The staff (Gen Manager) was super friendly and got us exactly what we needed at an extremely good price. It took no time at all and she got us hooked up with auto pay quickly. HIGHLY RECOMMED; EXTEMELY HAPPY/SATISFIED!

Bert M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Jane C. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Douglas s. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Michael M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Steve s. | Expérience générale |
Évaluation :

Always clean and well cared for. Everyone I ever had to deal with was very helpful and courteous. When I bring the boat back, I will store it there again.

Dakota J. | Premières impressions |
Évaluation :

Lots of patience and great customer support. Thank you!

paul s. | Expérience générale |
Évaluation :

Easy access to the unit 34/7, secure and safe location, friendly and helpful staff during office hours.

Real P. | Premières impressions |
Évaluation :

Customer services at pick up was somewhat rude

Morris J. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Bailey T. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Mike H. | Expérience générale |
Évaluation :

The staff at uhaul were very pleasant & Helpful. The management was particularly excellent, they worked with me thru this rough pandemic time. I will always use uhaul services over any other ! Again, thanx to sandra's the assistant manager, she was very helpful & professional, thank you sincerely, Mike henry

Alexandra U. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Sue A. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Byron M. | Expérience générale |
Évaluation :

Staff was very friendly, especially Sonya. Facility was clean. Storage area Is not very well lighted. It took far too long to repair damaged gate so for a while anyone could get into the storage area. The roll up doors didn’t seal at all and dust was a huge problem.

Levi M. | Premières impressions |
Évaluation :

Sonya was very good to work with and signing up for a RV rental spot was seamless.

Aaron C. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Michele V. | Expérience générale |
Évaluation :

Easy access, friendly staff, close to home, clean, secure

Sonia N. | Premières impressions |
Évaluation :

Exceptional staff! Will recommend this Uhaul To all my friends Chris, Kristara and Sonia are awesome and run this facility awesome.

Miles D. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Lisa V. | Premières impressions |
Évaluation :

Staff has always been helpful and polite

TED R. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Ira S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

TROY W. | Premières impressions |
Évaluation :

Always friendly and helpful.

Al H. | Expérience générale |
Évaluation :

I wish that all areas were blacktop to keep the dust down - that is why I marked average

Daniel C. | Expérience générale |
Évaluation :

The employees were nice and helpful.

Elizabeth A. | Expérience générale |
Évaluation :

I had to change my reservation a couple of times and the office staff was very accommodating and patient

KRISTY H. | Expérience générale |
Évaluation :

we had items stolen from our travel trailer and when we told office it seemed like no big deal to them. I suggested they send email out so people would be aware but nothing happened, water drainage ba

Gary A. | Expérience générale |
Évaluation :

thank you for the use and assistance

Rose R. | Expérience générale |
Évaluation :

Staff was always pleasant and accommodating. They could use a little more help because customers did have to wait for assistance per my observation.

walter b. | Expérience générale |
Évaluation :

Rather not

Krissy H. | Premières impressions |
Évaluation :

Kayla and the rest of the staff were very professional and great to work with had a great experience. Definitely would recommend that location.

Don B. | Expérience générale |
Évaluation :

Appreciate getting a full refund after a couple of days into the new lease

Deborah S. | Expérience générale |
Évaluation :

I was very impressed with the staff and their customer service. I would suggest having a way to connect by phone to the Sun Lakes store, since I always would get the Customer Service line.

Richard L. | Premières impressions |
Évaluation :

Everyone was very friendly and helpful. Room was clean and up to my expectations. Check-in process was quick and easy. I would recommend this U-Haul location to anyone looking for storage.

luciana u. | Premières impressions |
Évaluation :

Manager made things work. Excellent

walter b. | Premières impressions |
Évaluation :

good job

linda d. | Premières impressions |
Évaluation :

They found me good size unit

Donna W. | Expérience générale |
Évaluation :

Rude lady the past two times i was there

Christine H. | Expérience générale |
Évaluation :

I only used the facility for 2 months.

cindy b. | Expérience générale |
Évaluation :

Went with indoor storage and it was definitely worth the price

sylvister w. | Premières impressions |
Évaluation :

Nice friendly staff and they went out of there way to make sure I was completely satisfied.

Jane K. | Expérience générale |
Évaluation :

The staff are so helpful. Moving is stressful but the storage with U Haul was simple and stress free thanks to the staff at the Arizona Avenue location.

Janet S. | Premières impressions |
Évaluation :

I am in this business often for trailer, truck & equipment rentals, packing supplies, and storage. Every single time I’ve been in, everyone goes above and beyond expectations.

Debra A. | Expérience générale |
Évaluation :

I moved out on the 3rd.

tammy c. | Expérience générale |
Évaluation :

Staff was amazing. Kayla went out of her way more than once.

Bernadette J. | Premières impressions |
Évaluation :

Excellent service

Richard R. | Expérience générale |
Évaluation :

Great storage facility

paul s. | Premières impressions |
Évaluation :

Friendly staff, clean facilities, clean storage unit, wide assortment of supplies and services, convenient location, secure and safe 24-hour access. I highly recommend!

ANDREW G. | Premières impressions |
Évaluation :

No one at counter when I got to the store. The one person who eventually showed up seemed confused and overwhelmed. I had to drive back to office to get him to take locks off storage units. Tried to c

jan s. | Premières impressions |
Évaluation :

Always helpful!

ROBERTA B. | Expérience générale |
Évaluation :

Very accommodating!

Water Savers/ENVOCORE LLc W. | Expérience générale |
Évaluation :

Q

Byron M. | Premières impressions |
Évaluation :

Sonja is great. She's pleasant, efficient and knowledgeable. She accomplished what I needed to get done and the large storage locker I rented was very neat and tidy the day I moved in.

jolene S. | Premières impressions |
Évaluation :

Very pleased with both Tucson and Sun Lakes service and personnel.

Oscar T. | Expérience générale |
Évaluation :

Left due to your price increase.

Deborah C. | Premières impressions |
Évaluation :

A family emergency required getting things in storage immediately. Uhaul staff were helpful, efficient, and supportive. Excellent experience.

Steve A. | Expérience générale |
Évaluation :

the employees were always nice and friendly and helpful.

Jason M. | Expérience générale |
Évaluation :

Useless staff

steven a. | Premières impressions |
Évaluation :

Fine

Danny R. | Premières impressions |
Évaluation :

I couldn’t be happier with the wonderful way I was treated. I’m also very happy with my storage facility so the entire experience was truly a pleasure.

Traci R. | Premières impressions |
Évaluation :

Very courteous!

Angela C. | Premières impressions |
Évaluation :

Very nice and understanding people..

Richard J. | Expérience générale |
Évaluation :

I have rented a covered parking space here for the last three years. No issues, service and staff are great.

Randy H. | Expérience générale |
Évaluation :

The manager, Chris and his staff were always helpful and pleasant. My questions and concerns were promptly answered and addressed. Thank you for a stress free experience.

Pamela C. | Premières impressions |
Évaluation :

Rented a truck and rented a storage unit all in one quick visit. Customer Service was excellent!!!

Laura G. | Expérience générale |
Évaluation :

I had to do all of this long distance (I live in Virginia), but they were awesome over the phone!

Katherine W. | Expérience générale |
Évaluation :

Thanks for helping with our storage needs!

Dan A. | Expérience générale |
Évaluation :

everything was great

Kurt M. | Premières impressions |
Évaluation :

Very proficient and great help and nice and speedy to make the evening go faster thank you so much

Corey D. | Expérience générale |
Évaluation :

A bit pricy

Deb P. | Expérience générale |
Évaluation :

1st time trailer storage users Staff was outstanding & quite helpful Great provision of wood blocks Greatly appreciated as we were unprepared Have a Blessed Day Bill & Deb Petty

Andrew R. | Premières impressions |
Évaluation :

Your location is excellent and a prime example of U-Haul should be. The woman who helped me on January 1 is extremely good at her job. I’ve had nothing but good experiences from your staff.

Charles D. | Expérience générale |
Évaluation :

Ok

Melissa M. | Expérience générale |
Évaluation :

Sonia has been incredible at accommodations and helping me arrange my move in. I have found U-haul to be very dependable and I know I can expect the best service when It comes to moving and storage.

CARY N. | Expérience générale |
Évaluation :

We had our storage unit for several years and the staff and facility were awesome! Thank you U-HAUL!

TRACY J C. | Expérience générale |
Évaluation :

The facility was really nice but it was the staff that made the experience "excellent"!

Loren T. | Expérience générale |
Évaluation :

A good experience!

Melissa M. | Premières impressions |
Évaluation :

Best experience with U-Haul all around . From PGH to Tempe to Sun Lakes. The employees made it happen. Sonia in Sun Lakes made me feel welcome Was EXTREMLY helpful getting my storage needs met !!!

MARK S. | Premières impressions |
Évaluation :

Organized, polite, helpful,. I have used this facility before and have been always satisfied.. Thank you

Robert S. | Expérience générale |
Évaluation :

Great experience overall! Thanks will return😀

dennis k. | Expérience générale |
Évaluation :

Would like to THANK Spencer for all the Great Customer Service

justin w. | Premières impressions |
Évaluation :

It went much more simply than the one I went to across town.

dan o. | Expérience générale |
Évaluation :

Staff was always very accommodating. Rates are competitive for the area. Kudos!

Dorothy A. | Expérience générale |
Évaluation :

Very nice thank you

Melinda B. | Expérience générale |
Évaluation :

A few times late at night/early morning that I stored my car, there was a car waiting outside the gate for me to open it. 1x I had to sit 20 min for them to leave. There should be a security to call

ORMAL S. | Expérience générale |
Évaluation :

I had almost of 10 years of experience with this business both renting storage and equipment and never one complaint.

DENISE M. | Expérience générale |
Évaluation :

Storing our 27' toy hauler at your facility was easy and convenient. We appreciate the great staff and functional facility with power at each storage sight.

William A B. | Réservation |
Évaluation :

great team work!!!

Suzanne L. | Expérience générale |
Évaluation :

It worked out just fine. Clean, safe, & well lit, with friendly & helpful staff. Just make sure you're out the gate before gate closing, or sign up in advance for an upgrade to 24hr access.

Christine S. | Expérience générale |
Évaluation :

All good

Jennifer K. | Expérience générale |
Évaluation :

I don't have an answer for the questions as I never visited the facility. I gave a lower star rating as the lack of communication was upsetting and never did receive a phone call.

Kurt M. | Expérience générale |
Évaluation :

I will definitely recommend and use this facility again! Excellent service and so easy to use the storage areas!

Erik R. | Expérience générale |
Évaluation :

lala

gary c. | Expérience générale |
Évaluation :

I can not rate certain items since I have not been the sun lake facility. One concern is some of my contents in the u-box were wet. It appears that water was leaking inside the storage box due to rain

Gregory R. | Expérience générale |
Évaluation :

Sonja was professional & friendly along with everyone we dealt with. We have used this location several times and we will continue to do so just for that reason; you won't be disappointed either.

chris l. | Expérience générale |
Évaluation :

Nicest employees out of all the UHauls I have been to.

lynda w. | Réservation |
Évaluation :

The staff was very helpful and kind. I would rent a Uhaul from this location in the future.

James P. | Expérience générale |
Évaluation :

All was good.

luren h. | Expérience générale |
Évaluation :

Great Proffessional staff! Flexible with storage arrangement. Excellent hours and good with problem solving.

Vique C. | Expérience générale |
Évaluation :

U-box - the best way to move! We had 6 boxes delivered from CA. When we got here, they had our boxes all ready for pick up. It made it so easy to drop off a box and hook up the next.

ken l. | Expérience générale |
Évaluation :

We were very pleased with the uhaul experience

Jerald B. | Expérience générale |
Évaluation :

We used the RV storage facility. No pavement so dusty. Not enough room to safely, easily maneuver and park our trailer. Other facilities have provisions for maintenance. Had to go to a better place

John G. | Expérience générale |
Évaluation :

David and his staff were professional Facility was always clean and neat thank you for everything

Katherine P. | Expérience générale |
Évaluation :

If I needed to rent a truck or use storage again in the future, I would gladly use the Sun Lakes U-Haul and Storage facility.

Katherine P. | Expérience générale |
Évaluation :

Excellent service and friendly as well as professional staff.

Jane C. | Expérience générale |
Évaluation :

*****

John W. | Expérience générale |
Évaluation :

Annoyed

Non reviews have been submitted for this location.

Retour
Haut de la page