Évaluations des clients U-Haul Moving & Storage of Sun Lakes

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Sun Lakes

Cote générale :

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Vince W.
Évaluation :

Le client n'a pas laissé de commentaire.

MANOJ N.
Évaluation :

Le client n'a pas laissé de commentaire.

Theo B.
Évaluation :

Manager, Alyssa?, has a problem wearing a mask because "I have asthma". In a retirement community, with covid killing elderly at high rates, I think she should not be in the building if she can't wear a mask. And it follows through to her staff, they have masks on but not over noses. I told everyone to avoid this place.

Sharon N.
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.

Jan M.
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Keep up the good work.

Matthew C.
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We did not actually drop off here since we never took position of the truck to begin with but the personnel at this location were much more helpful.

Keith W. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Brian C.
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Le client n'a pas laissé de commentaire.

Nicholas M.
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Le client n'a pas laissé de commentaire.

L C B.
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Not a thing all of the staff was very helpful

Bob D.
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I have a storage unit and an RV spot at this location. Whenever I need to rent equipment I go to this location. It is modern, clean and has an excellent staff.

Alek B.
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Everything was great except I had to give 4 different numbers and I wasn't preperared for that. I gave my moms number not knowing someone would call and wake her up at 7am on a Sunday morning! And the person calling had such a HEAVY accent she couldn't understand a word they were saying!

Austin J.
Évaluation :

I have received my contract for the auto transport which I returned this morning. However, I have not received my contract for my truck rental at 5:30 PM this afternoon. Wanted to check to see if I would be able to receive the contact about my truck being returned? Thank you!

Norman N.
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good service and fast.

STEPHAN B.
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See comments above

Aaron C.
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Le client n'a pas laissé de commentaire.

NORMAN J K.
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Le client n'a pas laissé de commentaire.

LaShaun R.
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Le client n'a pas laissé de commentaire.

Bruce C.
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Le client n'a pas laissé de commentaire.

Robin D.
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Le client n'a pas laissé de commentaire.

WILLIAM F.
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Put in a coffee machine.

James N.
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Le client n'a pas laissé de commentaire.

Ryan R.
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Le client n'a pas laissé de commentaire.

Dale E.
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Le client n'a pas laissé de commentaire.

lynda F.
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Put less rub on winds, give dressing for salad, clean out the oil you fry stuff in

Tom G.
Évaluation :

Nope

deborah C.
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My U-box has been lost and no one is able to help me locate it. I am very angry and upset.

ROBERT M.
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Le client n'a pas laissé de commentaire.

PAMELA C.
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Le client n'a pas laissé de commentaire.

Bob D.
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Everything was efficient and equipmnet was new. Service was good both at pick up and return

timothy R.
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Le client n'a pas laissé de commentaire.

KURT WEST L.
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Everyone was great that helped me thank you

VALERIY V.
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An improvement would be to not charge a $20 After Hours Service Fee. Considering employees will have to move/re-park the rented equipment regardless.

CHRISTOPHER H.
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Le client n'a pas laissé de commentaire.

STEVEN H.
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Le client n'a pas laissé de commentaire.

TYREISHA M. | Premières impressions |
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Le client n'a pas laissé de commentaire.

John F. | Expérience générale |
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Le client n'a pas laissé de commentaire.

david b. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Gino J. | Expérience générale |
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Very well managed staff

GERRY H. | Expérience générale |
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Le client n'a pas laissé de commentaire.

TIMOTHY L.
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Nothing, Rental process was perfect as usual!

Norman K.
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Le client n'a pas laissé de commentaire.

Tim L.
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nothing all was good

Danny R.
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Great customer service from the drivers and delivered as promised!!

RYAN F.
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Le client n'a pas laissé de commentaire.

CANDACE P.
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After all the problems we had, which were extensive, Manager Estoban was more than helpful trying to fix our issues after dropping off

John K.
Évaluation :

I booked a 15-foot truck through one of your on-line schedulers on December 18th for pick up on December 29th at the Lakeside, Arizona facility. I was assured by your scheduler that my requested truck was available for that date. On Sunday December 27, I drove down to that facility to confirm everything would be ready for me. The agent there informed my they had no such truck available nor was there anything in their computer showing my reservation #85394392. I asked them what I should do and they said to contact the Corporate schedulers. When I contacted the Corporate scheduler I was informed that the nearest truck was located in Springerville Arizona which is about 55 miles away. He said they would allow me an extra day and an extra 100 miles at no charge. I had no choice but to agree since I had to move my belongings out of the house we had just sold. I received an email with a link that stated the extra 100 miles and the 3 days plus 23 hours. Upon opening that email again on January 2nd, I found that the link had expired and was no longer available to view. When I went to turn the truck in on January 2nd in Sun Lakes, AZ, I was informed by the local agent that there were no notes in the system about the extra day that was offered at no charge. I ended up paying an additional $56.70 in order to settle up with them. They informed me I would have to take up my complaint about the extra charges with Corporate. Having to drive to Springerville was the first strike against U-Haul's customer service. It cost me extra time and money for gas for both my personal vehicle and your truck. In addition it put me behind schedule moving out of the house we sold. I do, however, want to be very clear that the agents at both the Springerville and Sun Lakes U-Haul locations did everything they could to accommodate my needs, and I have no complaints with them. On the other hand, your Corporate Schedulers are a tremendous disappointment. They either are not trained properly or they are incompetent. Their actions represent unprofessional and untrustworthy customer service for U-Haul. I will never again use one of your on-line schedulers to book a truck if the need should arise. What action is U -Haul going to take to prevent future screw-ups such as this? I await your reply.

JOHN B.
Évaluation :

Keep masks over nose please. Thank you!

Frederick Y.
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My equipment was schedule to be turned in at this location. However, they made me drive to another location to drop them off. This shouldn't have happened.

VICTORIA D.
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Le client n'a pas laissé de commentaire.

STEVE M.
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Le client n'a pas laissé de commentaire.

Val V. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Daniel F.
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Le client n'a pas laissé de commentaire.

Bill W. | Expérience générale |
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Every time it rained, our side of the area was cover in water for several days making it difficult to get to the motor home. Rating would have been higher except for that problem.

BRIAN K.
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Several employees (including the one I had to deal with) were not wearing masks as required by science, common sense, and local laws.

James L.
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Le client n'a pas laissé de commentaire.

ZANA I. | Premières impressions |
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Alisha Was extremely knowledgeable and professional!! She guided me on everything as a first time user of Uhal!!

Jared Bikeri O.
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This has always been my home U-haul location and I love their services

Joseph R.
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Le client n'a pas laissé de commentaire.

Alan S.
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The crew at the Riggs and AZ Avenue UHaul are fantastic! Esteban was at the top of the list- thoughtful, courteous and knowledgeable. He went out of his way to get information to answer questions. Best UHaul experience ever! Highly recommend this location!

Michael T.
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Le client n'a pas laissé de commentaire.

Janice D.
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Mobile pickup so easy

GREGORY H.
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Great service and convenient for me

TODD L. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Steven L. | Expérience générale |
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Great facility and the staff was very helpful!

Steven S.
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Le client n'a pas laissé de commentaire.

mike B.
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No issues, every one was nice and professional.

Scott M.
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Le client n'a pas laissé de commentaire.

LEOLA M.
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So easy to return equipment and employees so nice to work with.

Richard B.
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Le client n'a pas laissé de commentaire.

GREGORY A.
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Le client n'a pas laissé de commentaire.

JOHN H. | Expérience générale |
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The storage lot is not well maintained because the tree above my space is never trimmed or cleaned up. The leaf debris is messy & dirty on the camper. The covered area was only a partially shaded area. The lot is very dust & most campers are covered in dust. We have to wash them before you can use them.

Craig B. | Expérience générale |
Évaluation :

A

Gregg S. | Premières impressions |
Évaluation :

The only complaint is the back lot where you park the rv is that it doesn’t drain well. Water gets deep hard to acces.

Kevin W.
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Not much. Service rep took care of all my questions and got me on the road quicklt.

Steven H.
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Le client n'a pas laissé de commentaire.

Richard Allan T.
Évaluation :

Buy the gas station lot on the corner and add a little more room to the parking area.

steven m. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Paula S.
Évaluation :

Very very nice and friendly gals The stores are always nice and clean!!

CHRISTA G. | Premières impressions |
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Le client n'a pas laissé de commentaire.

FAWAD K.
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Le client n'a pas laissé de commentaire.

Anthony L.
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System was down and they could not issue me the trailer. I had to return the next day. Requested a discount and was told no. Sent several emails to management that went unanswered.

Laurie D. | Premières impressions |
Évaluation :

They are so helpful and nice!!

David S. | Premières impressions |
Évaluation :

The gate is broke so you can’t access the units. It needs to get fixed quickly.

laurie P.
Évaluation :

Le client n'a pas laissé de commentaire.

michael b. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Jo H.
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Very easy return and very fast. Thank you.

Greg R. | Expérience générale |
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Le client n'a pas laissé de commentaire.

RAMPRASAD R.
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Returned u haul but no confirmation or receipt

James W.
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Le client n'a pas laissé de commentaire.

JASON R.
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Le client n'a pas laissé de commentaire.

david b. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Kerry J. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Michael G.
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Le client n'a pas laissé de commentaire.

MIKE D. | Premières impressions |
Évaluation :

Alisha at Az av and Riggs was very accommodating and friendly. The other staff were good too. Mike Donnelly.

James F.
Évaluation :

Le client n'a pas laissé de commentaire.

Donald P. | Expérience générale |
Évaluation :

Why did I have to purchase a U-Haul lock? Other spaces had various types of locks. Don Palm

Sharon W. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Richard K.
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Shipment was delayed by 3 days, but the website was still showing on time till the due date. Could not track shipment, like fedex.

steve H.
Évaluation :

Thank you. Very friendly and helpful staff.

Frank D.
Évaluation :

Keep up the good work. Van was clean and rather new and handled our load going across town without incident.

CARLTON A.
Évaluation :

I am very frustrated because when I am reserving the truck I get a confirmation that says it is $19.95 plus .69 per mile. However when I get the bill it shows that the mileage rate is $.99. This appears to be a bait and switch, and I will reach out to U-haul corporate regarding this matter

Robert C.
Évaluation :

Le client n'a pas laissé de commentaire.

KELVIN M.
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Le client n'a pas laissé de commentaire.

Benjamin N.
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Le client n'a pas laissé de commentaire.

ERNEST S.
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Le client n'a pas laissé de commentaire.

Jesse C. | Premières impressions |
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Le client n'a pas laissé de commentaire.

James P.
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Le client n'a pas laissé de commentaire.

JOHN P.
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Le client n'a pas laissé de commentaire.

JAMES W.
Évaluation :

Friendly staff and service

Tim F.
Évaluation :

The truck had mud on it and should have been washed before I picked it up.

Jerry S.
Évaluation :

Answer the phone. The 800 number is useless.

GERALD S.
Évaluation :

Le client n'a pas laissé de commentaire.

Dan M.
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Le client n'a pas laissé de commentaire.

WILLIAM W.
Évaluation :

The individuals who "delivered " the truck and dolly were flip. I was told to do out front and the equipment would be brought up. Two young men drove past me after I'd been standing next to my car and I asked how soon the truck would be brought up? They said we are parking another truck and they would bring it up. When the truck with the dolly drive up they were leaving when I asked if they would help me load my vehicle. They told me that would be an extra $25 charge and I'd have to go back inside to arrange that. Not wanting to go back inside I paid the one helper cash. The windshield was dirty outside and inside making his ability difficult driving home to load. When I dropped the truck and dolly off in Murry/SLC I had to wait for the service person to change the serial number for the dolly because it did not match what was on the contract. The receiving facility was much better organized and professional.

James O.
Évaluation :

The return was very easy and quick.

patrick B.
Évaluation :

Le client n'a pas laissé de commentaire.

Timothy O.
Évaluation :

Second and last time I will rent from this location. Employees unhelpful, equipment in disrepair, trailer doors left unlatched so they were swinging back and forth while I was driving, potentially causing an accident. Chain hooks too small for a stock Chevy 2500HD hitch. I had to use MY pry bar to pry them open more to make them fit while your employee stood there and watched. I was late for my meeting point to load Boy Scout gear, was filthy before my trip even began, and bloodied my knuckles trying to secure the chains to the truck. Ridiculous experience.

Christopher L.
Évaluation :

Don't usually get to many things that won't fit in not outback, but when I do, I rent From U-Haul Moving & Storage of Sun Lakes.

Craig B. | Premières impressions |
Évaluation :

A

William F.
Évaluation :

Le client n'a pas laissé de commentaire.

Gayla H.
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Le client n'a pas laissé de commentaire.

PAUL L.
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Le client n'a pas laissé de commentaire.

GRAHAM M.
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Le client n'a pas laissé de commentaire.

Timothy B.
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Le client n'a pas laissé de commentaire.

Richard N. | Expérience générale |
Évaluation :

Lights/motion sensors only occasionally worked. Gate was often open/inoperable. No RV Dump. Propane hours and available personnel was scarce. Price was very reasonable.

BRENDAN L.
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Le client n'a pas laissé de commentaire.

RICHARD S.
Évaluation :

I have rented with you many times and always great!

Dante P. | Expérience générale |
Évaluation :

We had termites in our unit when we were moving out of it after a year. It looked as though they came through a patched hole in the cement floor.

Corey C. | Expérience générale |
Évaluation :

Very nice staff, clean, everything well maintained.

Kim G. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

David W. | Expérience générale |
Évaluation :

Overall good prices, facility and business. However after a rain my trailer would sit in 4 inches of water until it evaporated. I had to bring in gravel myself so I could access my unit. They wouldn’t do anything to help even though they knew of the problem.

Jim D. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Steven L. | Expérience générale |
Évaluation :

Alisha was fantastic to work with!

frank r. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Roger N. | Expérience générale |
Évaluation :

The door on my unit did not close properly. There was a gap at the bottom which allowed dirt & dust to enter. My belongings were dirty.

Timothy A. | Premières impressions |
Évaluation :

Very helpful and easy to work with

THERESE S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Danielle L. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Steven L. | Premières impressions |
Évaluation :

Alisha and Mark were very helpful and a pleasure to work with!

Richard J. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Kelly V. | Expérience générale |
Évaluation :

The gate code I was assigned didn’t work at first which means I had to go back to the office. The staff said it was a glitch in the system and went out to let me in but 4 months later when I went to get my belongings from storage the code worked. It was a pain to have to use the code to get out of the gate.

john r. | Expérience générale |
Évaluation :

I paid automatic payments every month for 5 months on the 16th of each month. I paid $175 on August 16th through September 16th. I cleaned out the storage unit and turned in the remote gate opener August 28th. They refused to give me a refund for the 2 weeks I'm not in the unit. Not very good customer service. I will not use Uhaul anymore. I will recommend friends not use them either.

PAULETTE B. | Expérience générale |
Évaluation :

Whenever I called with a question the staff answered it and more and did it all long distance. Thank you

Jacquelyn M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

DAN B. | Expérience générale |
Évaluation :

Rented and cancelled during the pandemic. I found the renting to be safe and the staff friendly and answered all my question. Very easy and quick to rent. After sold my item, was able to cancel my reservation with just a phone call. Very simple. Very pleased.

Sherry B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Dennis H. | Premières impressions |
Évaluation :

The staff (Gen Manager) was super friendly and got us exactly what we needed at an extremely good price. It took no time at all and she got us hooked up with auto pay quickly. HIGHLY RECOMMED; EXTEMELY HAPPY/SATISFIED!

Bert M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Jane C. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Douglas s. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Michael M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Steve s. | Expérience générale |
Évaluation :

Always clean and well cared for. Everyone I ever had to deal with was very helpful and courteous. When I bring the boat back, I will store it there again.

Dakota J. | Premières impressions |
Évaluation :

Lots of patience and great customer support. Thank you!

paul s. | Expérience générale |
Évaluation :

Easy access to the unit 34/7, secure and safe location, friendly and helpful staff during office hours.

Real P. | Premières impressions |
Évaluation :

Customer services at pick up was somewhat rude

Morris J. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Dakota T. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Mike H. | Expérience générale |
Évaluation :

The staff at uhaul were very pleasant & Helpful. The management was particularly excellent, they worked with me thru this rough pandemic time. I will always use uhaul services over any other ! Again, thanx to sandra's the assistant manager, she was very helpful & professional, thank you sincerely, Mike henry

Alexandra U. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Sue A. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Byron M. | Expérience générale |
Évaluation :

Staff was very friendly, especially Sonya. Facility was clean. Storage area Is not very well lighted. It took far too long to repair damaged gate so for a while anyone could get into the storage area. The roll up doors didn’t seal at all and dust was a huge problem.

Levi M. | Premières impressions |
Évaluation :

Sonya was very good to work with and signing up for a RV rental spot was seamless.

Aaron C. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Michele V. | Expérience générale |
Évaluation :

Easy access, friendly staff, close to home, clean, secure

Sonia N. | Premières impressions |
Évaluation :

Exceptional staff! Will recommend this Uhaul To all my friends Chris, Kristara and Sonia are awesome and run this facility awesome.

Miles D. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Lisa V. | Premières impressions |
Évaluation :

Staff has always been helpful and polite

TED R. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Ira S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

TROY W. | Premières impressions |
Évaluation :

Always friendly and helpful.

Al H. | Expérience générale |
Évaluation :

I wish that all areas were blacktop to keep the dust down - that is why I marked average

Daniel C. | Expérience générale |
Évaluation :

The employees were nice and helpful.

Elizabeth A. | Expérience générale |
Évaluation :

I had to change my reservation a couple of times and the office staff was very accommodating and patient

KRISTY H. | Expérience générale |
Évaluation :

we had items stolen from our travel trailer and when we told office it seemed like no big deal to them. I suggested they send email out so people would be aware but nothing happened, water drainage ba

Gary A. | Expérience générale |
Évaluation :

thank you for the use and assistance

Rose R. | Expérience générale |
Évaluation :

Staff was always pleasant and accommodating. They could use a little more help because customers did have to wait for assistance per my observation.

walter b. | Expérience générale |
Évaluation :

Rather not

Krissy H. | Premières impressions |
Évaluation :

Kayla and the rest of the staff were very professional and great to work with had a great experience. Definitely would recommend that location.

Don B. | Expérience générale |
Évaluation :

Appreciate getting a full refund after a couple of days into the new lease

Deborah S. | Expérience générale |
Évaluation :

I was very impressed with the staff and their customer service. I would suggest having a way to connect by phone to the Sun Lakes store, since I always would get the Customer Service line.

Richard L. | Premières impressions |
Évaluation :

Everyone was very friendly and helpful. Room was clean and up to my expectations. Check-in process was quick and easy. I would recommend this U-Haul location to anyone looking for storage.

luciana u. | Premières impressions |
Évaluation :

Manager made things work. Excellent

walter b. | Premières impressions |
Évaluation :

good job

linda d. | Premières impressions |
Évaluation :

They found me good size unit

Donna W. | Expérience générale |
Évaluation :

Rude lady the past two times i was there

Christine H. | Expérience générale |
Évaluation :

I only used the facility for 2 months.

cindy b. | Expérience générale |
Évaluation :

Went with indoor storage and it was definitely worth the price

sylvister w. | Premières impressions |
Évaluation :

Nice friendly staff and they went out of there way to make sure I was completely satisfied.

Jane K. | Expérience générale |
Évaluation :

The staff are so helpful. Moving is stressful but the storage with U Haul was simple and stress free thanks to the staff at the Arizona Avenue location.

Janet S. | Premières impressions |
Évaluation :

I am in this business often for trailer, truck & equipment rentals, packing supplies, and storage. Every single time I’ve been in, everyone goes above and beyond expectations.

Debra A. | Expérience générale |
Évaluation :

I moved out on the 3rd.

tammy c. | Expérience générale |
Évaluation :

Staff was amazing. Kayla went out of her way more than once.

Bernadette J. | Premières impressions |
Évaluation :

Excellent service

Richard R. | Expérience générale |
Évaluation :

Great storage facility

paul s. | Premières impressions |
Évaluation :

Friendly staff, clean facilities, clean storage unit, wide assortment of supplies and services, convenient location, secure and safe 24-hour access. I highly recommend!

ANDREW G. | Premières impressions |
Évaluation :

No one at counter when I got to the store. The one person who eventually showed up seemed confused and overwhelmed. I had to drive back to office to get him to take locks off storage units. Tried to c

jan s. | Premières impressions |
Évaluation :

Always helpful!

ROBERTA B. | Expérience générale |
Évaluation :

Very accommodating!

Water Savers/ENVOCORE LLc W. | Expérience générale |
Évaluation :

Q

Byron M. | Premières impressions |
Évaluation :

Sonja is great. She's pleasant, efficient and knowledgeable. She accomplished what I needed to get done and the large storage locker I rented was very neat and tidy the day I moved in.

jolene S. | Premières impressions |
Évaluation :

Very pleased with both Tucson and Sun Lakes service and personnel.

Oscar T. | Expérience générale |
Évaluation :

Left due to your price increase.

Deborah C. | Premières impressions |
Évaluation :

A family emergency required getting things in storage immediately. Uhaul staff were helpful, efficient, and supportive. Excellent experience.

Steve A. | Expérience générale |
Évaluation :

the employees were always nice and friendly and helpful.

Jason M. | Expérience générale |
Évaluation :

Useless staff

steven a. | Premières impressions |
Évaluation :

Fine

Danny R. | Premières impressions |
Évaluation :

I couldn’t be happier with the wonderful way I was treated. I’m also very happy with my storage facility so the entire experience was truly a pleasure.

Traci R. | Premières impressions |
Évaluation :

Very courteous!

Angela C. | Premières impressions |
Évaluation :

Very nice and understanding people..

Richard J. | Expérience générale |
Évaluation :

I have rented a covered parking space here for the last three years. No issues, service and staff are great.

Randy H. | Expérience générale |
Évaluation :

The manager, Chris and his staff were always helpful and pleasant. My questions and concerns were promptly answered and addressed. Thank you for a stress free experience.

Pamela C. | Premières impressions |
Évaluation :

Rented a truck and rented a storage unit all in one quick visit. Customer Service was excellent!!!

Laura G. | Expérience générale |
Évaluation :

I had to do all of this long distance (I live in Virginia), but they were awesome over the phone!

Katherine W. | Expérience générale |
Évaluation :

Thanks for helping with our storage needs!

Dan A. | Expérience générale |
Évaluation :

everything was great

Kurt M. | Premières impressions |
Évaluation :

Very proficient and great help and nice and speedy to make the evening go faster thank you so much

Corey D. | Expérience générale |
Évaluation :

A bit pricy

Deb P. | Expérience générale |
Évaluation :

1st time trailer storage users Staff was outstanding & quite helpful Great provision of wood blocks Greatly appreciated as we were unprepared Have a Blessed Day Bill & Deb Petty

Andrew R. | Premières impressions |
Évaluation :

Your location is excellent and a prime example of U-Haul should be. The woman who helped me on January 1 is extremely good at her job. I’ve had nothing but good experiences from your staff.

Charles D. | Expérience générale |
Évaluation :

Ok

Melissa M. | Expérience générale |
Évaluation :

Sonia has been incredible at accommodations and helping me arrange my move in. I have found U-haul to be very dependable and I know I can expect the best service when It comes to moving and storage.

CARY N. | Expérience générale |
Évaluation :

We had our storage unit for several years and the staff and facility were awesome! Thank you U-HAUL!

TRACY J C. | Expérience générale |
Évaluation :

The facility was really nice but it was the staff that made the experience "excellent"!

Loren T. | Expérience générale |
Évaluation :

A good experience!

Melissa M. | Premières impressions |
Évaluation :

Best experience with U-Haul all around . From PGH to Tempe to Sun Lakes. The employees made it happen. Sonia in Sun Lakes made me feel welcome Was EXTREMLY helpful getting my storage needs met !!!

MARK S. | Premières impressions |
Évaluation :

Organized, polite, helpful,. I have used this facility before and have been always satisfied.. Thank you

Robert S. | Expérience générale |
Évaluation :

Great experience overall! Thanks will return😀

dennis k. | Expérience générale |
Évaluation :

Would like to THANK Spencer for all the Great Customer Service

justin w. | Premières impressions |
Évaluation :

It went much more simply than the one I went to across town.

dan o. | Expérience générale |
Évaluation :

Staff was always very accommodating. Rates are competitive for the area. Kudos!

Dorothy A. | Expérience générale |
Évaluation :

Very nice thank you

Melinda B. | Expérience générale |
Évaluation :

A few times late at night/early morning that I stored my car, there was a car waiting outside the gate for me to open it. 1x I had to sit 20 min for them to leave. There should be a security to call

ORMAL S. | Expérience générale |
Évaluation :

I had almost of 10 years of experience with this business both renting storage and equipment and never one complaint.

DENISE M. | Expérience générale |
Évaluation :

Storing our 27' toy hauler at your facility was easy and convenient. We appreciate the great staff and functional facility with power at each storage sight.

William A B. | Réservation |
Évaluation :

great team work!!!

Suzanne L. | Expérience générale |
Évaluation :

It worked out just fine. Clean, safe, & well lit, with friendly & helpful staff. Just make sure you're out the gate before gate closing, or sign up in advance for an upgrade to 24hr access.

Christine S. | Expérience générale |
Évaluation :

All good

Jennifer K. | Expérience générale |
Évaluation :

I don't have an answer for the questions as I never visited the facility. I gave a lower star rating as the lack of communication was upsetting and never did receive a phone call.

Kurt M. | Expérience générale |
Évaluation :

I will definitely recommend and use this facility again! Excellent service and so easy to use the storage areas!

Erik R. | Expérience générale |
Évaluation :

lala

gary c. | Expérience générale |
Évaluation :

I can not rate certain items since I have not been the sun lake facility. One concern is some of my contents in the u-box were wet. It appears that water was leaking inside the storage box due to rain

Gregory R. | Expérience générale |
Évaluation :

Sonja was professional & friendly along with everyone we dealt with. We have used this location several times and we will continue to do so just for that reason; you won't be disappointed either.

chris l. | Expérience générale |
Évaluation :

Nicest employees out of all the UHauls I have been to.

lynda w. | Réservation |
Évaluation :

The staff was very helpful and kind. I would rent a Uhaul from this location in the future.

James P. | Expérience générale |
Évaluation :

All was good.

luren h. | Expérience générale |
Évaluation :

Great Proffessional staff! Flexible with storage arrangement. Excellent hours and good with problem solving.

Vique C. | Expérience générale |
Évaluation :

U-box - the best way to move! We had 6 boxes delivered from CA. When we got here, they had our boxes all ready for pick up. It made it so easy to drop off a box and hook up the next.

ken l. | Expérience générale |
Évaluation :

We were very pleased with the uhaul experience

Jerald B. | Expérience générale |
Évaluation :

We used the RV storage facility. No pavement so dusty. Not enough room to safely, easily maneuver and park our trailer. Other facilities have provisions for maintenance. Had to go to a better place

John G. | Expérience générale |
Évaluation :

David and his staff were professional Facility was always clean and neat thank you for everything

Katherine P. | Expérience générale |
Évaluation :

If I needed to rent a truck or use storage again in the future, I would gladly use the Sun Lakes U-Haul and Storage facility.

Katherine P. | Expérience générale |
Évaluation :

Excellent service and friendly as well as professional staff.

Jane C. | Expérience générale |
Évaluation :

*****

John W. | Expérience générale |
Évaluation :

Annoyed

Non reviews have been submitted for this location.

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