Le client n'a pas laissé de commentaire.THERESA C.
Customer Reviews for U-Haul Moving & Storage of Sun Lakes
Pour nous contacter
Sun Lakes, AZ 85248
(Entrance Southbound on Arizona Ave before Riggs Rd & WB on Riggs)
Services dans cet établissement :
- Du lundi au jeudiDe 7 h am à 7 h pm
- VendrediDe 7 h am à 8 h pm
- SamediDe 7 h am à 7 h pm
- DimancheDe 9 h am à 5 h pm
Heures d'ouverture spéciales
- 12/24/2022: 7h00 am à 4h00 pm
- 12/25/2022: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Échange de bonbonne de propane
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.GARY C. | Expérience générale
Le client n'a pas laissé de commentaire.OSBEY S.
Le client n'a pas laissé de commentaire.April S.
Le client n'a pas laissé de commentaire.Todd H.
Thanks for a good and quick experience!Michael H.
Le client n'a pas laissé de commentaire.Mike S.
Le client n'a pas laissé de commentaire.Timothy T. | Expérience générale
Le client n'a pas laissé de commentaire.SanjeeviKumar J.
Thanks Mr. Romero. I appreciate your supply receiving the trailerLuis A.
Le client n'a pas laissé de commentaire.Bradley U.
Le client n'a pas laissé de commentaire.John B.
Le client n'a pas laissé de commentaire.Michael L. | Expérience générale
Le client n'a pas laissé de commentaire.Stephanie H.
Le client n'a pas laissé de commentaire.David K.
staff was professional and process went smooth and timelyFrank K.
Le client n'a pas laissé de commentaire.Dave P. | Premières impressions
Le client n'a pas laissé de commentaire.Greg S.
Your Rep Esteban was very polite and professional. He made sure our reservation was accurate as well as taking the time to explain all of the important items that are included in the contract and the different insurance coverages available. He also answered all of our questions.Sergio M.
Awesome thank UJOHN V. | Expérience générale
Great service!DONALD R.
Le client n'a pas laissé de commentaire.christian S.
Le client n'a pas laissé de commentaire.BRIAN S.
We traveled Fri the 18th.There was very cold temperatures and snow on the roads. The temperature over Raton pass was below 15 degrees F. The windshield washer fluid FROZE! Right when we needed it! You all need to supply your vehicles with washer fluid that does NOT freeze. That product is available anywhere and is good to minus 30 degrees F. Thanks much!john C.
Le client n'a pas laissé de commentaire.ALETHEA K.
Le client n'a pas laissé de commentaire.KEITH B.
On time, very polite and professional staffKenneth P.
Le client n'a pas laissé de commentaire.Nicolas B.
The customer service is perfect, definitely five stars . The lady that helped me went above and beyond. The lady gave me a brand new truck. She was super helpful and I can't thank her enough for her kindness. I'm only posting four stars because the truck should come with unlimited mileage plus an extra day for a flat rate. There was a lot of beautiful parts I wanted to stop to sight see and I couldn't for the fear of going overboard on my miles. I did go overboard anyways. I am going with Penske or something else. Thank you for the outstanding service though. I'd come back just for that.Micha M.
Le client n'a pas laissé de commentaire.ROBERT GEORGE M.
Everything was good. Quick and easy.Harry P.
Le client n'a pas laissé de commentaire.Dan H.
Le client n'a pas laissé de commentaire.David B.
Keep up the quality work.Michael W.
I had a major billing issue that was resolved but time consuming and frustrating during a home move.Alan Duke W.
I was charged $25 as cleaning fee. Don't know why.Sri M.
Le client n'a pas laissé de commentaire.George B.
Staff was great! Very helpful! Great prices on boxes and will return anything unused and unopened! The only thing that I had an issue with is they raised the prices after 3 months.Pamela S. | Expérience générale
Le client n'a pas laissé de commentaire.John R.
Le client n'a pas laissé de commentaire.Andrew S.
Le client n'a pas laissé de commentaire.Steven F.
Le client n'a pas laissé de commentaire.Alex T.
Le client n'a pas laissé de commentaire.PHILIP B.
Le client n'a pas laissé de commentaire.Malcolm C.
Le client n'a pas laissé de commentaire.Phillip M.
Le client n'a pas laissé de commentaire.Vaughan G.
Le client n'a pas laissé de commentaire.Vikram K.
Efficient and helpfulCorinna B.
Le client n'a pas laissé de commentaire.Shabbir S.
Got and used exactly what I needed. Solid experience.Philip R.
Le client n'a pas laissé de commentaire.Joshua P.
Le client n'a pas laissé de commentaire.John C.
Le client n'a pas laissé de commentaire.Shabbir S.
Dropped my car off for a hitch install an hour earlier than scheduled on a Saturday. They were done before my actual appointment time! Keep in mind, this was a very basic hitch only for a bike rack. Very friendly and personable staff!John R.
Le client n'a pas laissé de commentaire.Philip B.
Le client n'a pas laissé de commentaire.Daniel F. | Expérience générale
Le client n'a pas laissé de commentaire.Erin R.
Worst service ever! I was treated poorly and was not properly taken care of by staff!CEDRIC R.
Le client n'a pas laissé de commentaire.SHAYLA A.
Le client n'a pas laissé de commentaire.Rachel H. | Expérience générale
Very good to deal with.Mark W.
Le client n'a pas laissé de commentaire.Linda R.
Le client n'a pas laissé de commentaire.FRED H.
Le client n'a pas laissé de commentaire.David T.
Reserved a 20ft truck a couple weeks before my move. There wasn't one available for me the day of move. Was given a 15ft truck. Which was fine, however I told the the uhaul team member that bow I woukd meed to make 2 trips causing more money in miles traveled. I was told he woukd cap my miles at 40. That turned out to be a lie.Jonathon M.
Le client n'a pas laissé de commentaire.Mike W.
Le client n'a pas laissé de commentaire.virginia r. | Premières impressions
Check-out staff was awesome--very friendly, polite, efficient. I was in & out in just a few minutes. Return was just as easy after the check-in crew was found.David V.
Le client n'a pas laissé de commentaire.Mark W.
Le client n'a pas laissé de commentaire.Darlene H.
Le client n'a pas laissé de commentaire.Steve M.
My on-line reservation experience was not good at all. Had to wait until I was actually sitting in the rental yard to complete the process to pickup the truck. The truck was not in the location that the App said it would be in. Could not locate the truck. Had to go in to speak to an agent and that took time because they were not in as they were probably helping others. Using the App saved no time at all, so why bother.David D.
Great employees and quick transactionChristopher M.
Le client n'a pas laissé de commentaire.Jacquelyn M. | Expérience générale
Le client n'a pas laissé de commentaire.Roger G.
Le client n'a pas laissé de commentaire.Blaine P.
Entire team was willing to help.octavian B.
Le client n'a pas laissé de commentaire.Cheri T. | Premières impressions
Javier installed my trailer hitch mount today, and provided excellent customer service from beginning to end. He thoroughly explained every detail, and kept me informed along the way. My appointment was started early & he finished the install in a timely manner. Javier is a valuable asset to the U-Haul team & has earned my continued business. I will recommend this U-Haul location to all my friends and with online reviews.RYAN C.
Le client n'a pas laissé de commentaire.Sherri G.
Le client n'a pas laissé de commentaire.Fernando C.
I was in and out in less than 10 minutes. Personnel amical.BRYAN J.
Le client n'a pas laissé de commentaire.CARROLL H.
Le client n'a pas laissé de commentaire.Keith F.
Reserved a trailer a month ago, it was lost when I arrived for pickup. Gave me a small truck with credit on mileage and rental as compensation. Mileage charge was inaccurate, they adjusted that also. Excellent service à la clientèle.mike S.
Always easy to access. Minor delay dropping offHarvey P.
Le client n'a pas laissé de commentaire.Quin B.
The carts available for us to move furniture on and into storage made the move quick fast and convenient. Thank you! :)Bernadette R. | Online Move In
Le client n'a pas laissé de commentaire.Kevin N.
Le client n'a pas laissé de commentaire.greg L.
Great people at this location! Highly recommend renting from this team!MICHELE F.
Le client n'a pas laissé de commentaire.Kathleen M.
When you send invoice via email the documents are unreadable. You should send as PDF filesDENNIS H.
Le client n'a pas laissé de commentaire.Stuart K.
Le client n'a pas laissé de commentaire.Noel A.
I drove from U-Haul location to 3,1 miles home and to my storage unit which is located less then a mile from U-Haul twice. I was charged for 30+ miles! I may have driven an extra 5 miles because I detoured on a different street to stop and get a few groceries. There is no way I drove that much and the attendant who rented me the vehicle didn't even walk out to help me. This is the second time I've noticed these charges as the same happened to my friend on a previous rental. My $19,99 rental became $50. Caveat Emptor!Cindy N.
Le client n'a pas laissé de commentaire.russell M. | Expérience générale
Le client n'a pas laissé de commentaire.Amy W.
Everyone we encountered was extremely kind and courteous. Everything was handled in a timely manner and we had no issues with anything.jordyn S.
It had been years since I used U-Haul. Great experience overall. The young man that attended me in the morning was friendly and helpful as was the young man that helped me in evening when I returned the truck. I got the impression that they both liked their jobs. They must have a good work climate at the Sun Lakes location. My only gripe was the rate at which the truck guzzled gas but I did a lot of stop and go driving so it wasn't really a surprise.Richard O.
The drop off experience was excellent. Quick and efficient!Janet T.
Le client n'a pas laissé de commentaire.Dave S.
Nothing Parts were in stock They were ready for me Kept me informed on finish time Excellent jobBill S.
They installed the wiring for the lights on the hitch and they don't work. They did not test them when they were done as I had to use the hitch the next day and was 3 hours away with no lights. Thank you very much...lisa G.
Great serviceDale A.
Le client n'a pas laissé de commentaire.Shane A.
I'll drive out of my way for this location before going to Stage Stop in Maricopa Arizona. Stage Stop Maricopa AZ, hands down worse customer service each and every time.STEPHEN G.
Le client n'a pas laissé de commentaire.LUZ B.
Everything was goodJeffrey W.
My only gripe was the interior of the truck was very dirty. There was drink residue on the middle console where the cups sit, it looked like it had flowed over the sides, and the leather seats were also dirty. It was uncomfortable enough that I bought $17 car wipes to clean the cabin. I was also surprised how basic the truck was and I'm grateful I still have an AUX cable and a wireless speaker to use for music. Two things I think would be extra helpful is to clearly note the basic amenities of the truck and to also more clearly distinguish the different charges of a truck and hired help. Online I misread the charges and thought $560 was for the truck and the help, but it was just the truck. The help was a separate charge that I couldn't distinguish. Overall, great rates, good functioning truck, and really easy process to rent. Merci.Emma W.
This location was large and easy to find. The two young gentlemen working were polite and courteous and extremely helpful. We were dropping off equipment from a 1 way rental 3 days a head of schedule and it wasn't a big ordeal. They had us park the truck and auto transport, checked them in and we were on our way. Less than 10 minutes! Would definitely recommend this location to friends and family in need of a truck rental.Richard C.
It was very tight to back my boat trailer into its spot. Sometimes they would have a trailer next to mine that was to big for the spot.Also sometimes the trailer next to mine wasn't backed in strait so it made it tough.jim d. | Expérience générale
Water leak in unit caused minimal damageVirgina A. | Expérience générale
They dont answer the phone at the location. So when i had an issue i need to talk to them about i would have to go into office during business hours.CHEYENNE L. | Expérience générale
Expensive but convenient. Staff is very helpful.Teddi H. | Premières impressions
Le client n'a pas laissé de commentaire.roberta m. | Premières impressions
My name is still spelled wrong after 3 attempts to correct it. And I wanted monthly billing to my credit card and it was not done correctly by U haul employee. Asked to have monthly billing sent to my home in another state and they can't do that. Why can't they is the question I would like answered still.Dean I. | Premières impressions
Friendly staff - location was excellent - easy in and outBrenda F. | Expérience générale
Le client n'a pas laissé de commentaire.DIANE S. | Expérience générale
Estebon was very nice and helpful we really did appreciate his helpWanda B. | Premières impressions
Le client n'a pas laissé de commentaire.Greg P. | Expérience générale
Le client n'a pas laissé de commentaire.Janelle L. | Expérience générale
$19,5 truck rental is deceptive because with mileage cost me $89 ???Andrew C. | Premières impressions
Everyone was GREAT at this location I wish ALL businesses had this friendly and helpful of staff Awesome does not even describe how great these people and location were thank youJohn N. | Expérience générale
Southfield and friendly stuff very good prices for the unit I hope to keep it that wayVictor R. | Premières impressions
I was renting a storage across the road at Tower storage and needed a second unit. I had such a bad experience with them, that I got my second unit here, And I wish I would of came here first. Employees were ALWAYS polite no matter how busy they were, and very helpful when I needed truck last minute. Thank you for your good ole school service it's much appreciated!!Rebecca H. | Expérience générale
Great place. Awesome service. Everyone was great. Thank you EVERYONE!John N. | Expérience générale
Staff was very accommodating including the GM.Went over and above for a great experience. Thank you to all, Robert BRobert B. | Expérience générale
Le client n'a pas laissé de commentaire.bob m. | Premières impressions
Le client n'a pas laissé de commentaire.VICTOR C. | Expérience générale
Facility was secure and convenient. Staff was very helpful and kind. Dust from the gravel lot must have gotten into my unit. My belongings were extremely dirty/dusty upon removal. Other than that it was a pleasant experience.THOMAS N. | Expérience générale
Our only concern is that the space is advertised with electricity. While not a must, it is rather important. We couldn't find the hook up not could one of your associates.Larry P. | Premières impressions
Le client n'a pas laissé de commentaire.janell o. | Expérience générale
Le client n'a pas laissé de commentaire.WILLIAM EUGENE N. | Premières impressions
We loved your UHaul RV storage facility, and the only reason we transferred our RV was a lower storage price. Continue the good work.Isabel D. | Expérience générale
Great serviceDavid R. | Premières impressions
Staff is awesome and courteous.Robert B. | Premières impressions
Great serviceDavid R. | Premières impressions
Cost is high and I don't like the interior units because I am disabled with very bad feetSTEPHANIE B. | Premières impressions
they are awesome and they all do a fab job. it was an awesome experience during a stressful time .sheema D. | Expérience générale
Safe but costlyrichard d v. | Expérience générale
Le client n'a pas laissé de commentaire.Michael W. | Expérience générale
Le client n'a pas laissé de commentaire.Arnol F. | Premières impressions
Dust is a problem. It blows around the doors coating all items inside to have a heavy coat on them in a short period of time.Thomas W. | Expérience générale
Very helpful and friendly staff. THANK YOU!!!Diana O. | Premières impressions
Le client n'a pas laissé de commentaire.Ashley H. | Expérience générale
Le client n'a pas laissé de commentaire.Juanita S. | Expérience générale
Kristara's team is awesome and very accommodating. We always treated very well and we'll be back for another Toys for Tots next year!Alex G. | Expérience générale
Extremely satisfiedANTHONY W. | Expérience générale
Le client n'a pas laissé de commentaire.MIKE P. | Expérience générale
Nice, friendly and helpful staffScott A. | Premières impressions
Phone system sucks. And even your email demands more crap. I won't be using your company again.John S. | Expérience générale
Very helpful staffjanell o. | Premières impressions
Always go to U-Haul firstANTHONY W. | Premières impressions
This is the "go to place" for us for moving and storage! Fast, and efficient staff, and helpful to us coming from out of town. Amazing how clean the storage facility is! Thank you so much.Terry W. | Expérience générale
The experience was grade A. We never found anything that was below par. Thanks for the service.George B. | Expérience générale
Le client n'a pas laissé de commentaire.Ken S. | Premières impressions
I believe it was Scott that helped check in my trailer return. He set up a storage unit, walked me to the unit and explained the entry and exit process. He verified the card used to enter and exit worked correctly and set up a code in case we did not have the card. He was very helpful and friendly.GARY P. | Premières impressions
Le client n'a pas laissé de commentaire.Jason F. | Online Move In
The team was very helpful, walked me to the unit, and showed me how to access the codes. Very close to my home which is important. Very nice group.Dana M. | Premières impressions
Extremely helpful and very efficient at checking me in, and getting us rolling on off loading our truck! I will be recommending this storage place to my colleagues at Keller Williams, as we're always on the lookout for moving support. Thank you for your help.Terry W. | Premières impressions
Le client n'a pas laissé de commentaire.DAVE D. | Expérience générale
Le client n'a pas laissé de commentaire.Nick M. | Expérience générale
Le client n'a pas laissé de commentaire.Kenneth P. | Expérience générale
Too small for RVs and camper trailers; they try to squeeze too many units into a small area. Because the area is so small, it is very difficult to back a 30' trailer into the spot, especially with a 21' truck besides, and all the while trying to avoid the structure poles, other units on each side, and the motor homes or trailers parked on the opposite row. We tried but had to cancel our contract and go to the much bigger Uhaul place on Hunt Road in SanTan.Philip B. | Expérience générale
I always have GREAT customer service , thank you to your staff and keep up the great work....jason f. | Expérience générale
Le client n'a pas laissé de commentaire.DAVE D. | Premières impressions
Le client n'a pas laissé de commentaire.Carol S. | Expérience générale
Le client n'a pas laissé de commentaire.TED R. | Expérience générale
Le client n'a pas laissé de commentaire.Kirk R. | Expérience générale
Very nice people at the store and would definitely use this storage unit again if need be.Sheryl M. | Expérience générale
Le client n'a pas laissé de commentaire.Justin B. | Premières impressions
So far so good!Jeff W. | Online Move In
Le client n'a pas laissé de commentaire.richard d. | Premières impressions
Le client n'a pas laissé de commentaire.JAY G. | Expérience générale
Le client n'a pas laissé de commentaire.Luchana T. | Online Move In
Le client n'a pas laissé de commentaire.Tom S. | Online Move In
Le client n'a pas laissé de commentaire.Isabel D. | Premières impressions
To much dust needs more paving ! The people were great!!!JERRY S. | Expérience générale
Le client n'a pas laissé de commentaire.Margaret P. | Expérience générale
Le client n'a pas laissé de commentaire.Edward G. | Premières impressions
The manager is very good.JAMES H. | Expérience générale
Mix up with change of customer name. Corrected well by managerwalter c. | Premières impressions
They make a mistake with my reservation. They charge me double. The employee who helped me not even went outside to show my were was my unit, even he knew I was struggling to understand the map.Lilian T. | Premières impressions
Le client n'a pas laissé de commentaire.Bobby T. | Expérience générale
Le client n'a pas laissé de commentaire.David W. | Expérience générale
Rented 10 x 25 foot rv space online for a move in date of 6/19/21. Upon arrival informed they have a 10 x 20 spot. Staff stated nothing they could do to help, take it or leave it. I had just purchased the trailer that day and had expectation it was to be stored in safe location. The spot was advertised as covered however 1/3 trailer was uncovered. I was able to secure a spot in a different storage facility the following day and moved the trailer less then 24 hours after we arrived at uhaul. I spent 120$ for 18-20 hours of storage in a site. The 2 young men on duty were poorly trained, one young man was trying very hard to find a solution but appeared subordinate to the second young man and that young man never looked us in the eye and simply said it's not our problem, the reservation system never works and does not guarantee you what you rented and take it or leave it. I trusted the reservation to have a spot to park my brand new trailer at, I could not just leave it on the street. Not many options late afternoon on an Saturday afternoon on a reservation I made well in advanceAnthony Y. | Expérience générale
I reserved a 25 foot covered RV slot, was not available, I was put in a 20 foot spot. The rv is not covered. Why reserve a spot that is not available?Anthony Y. | Premières impressions
Thank you. I will be in contact when I need storage again.robert v. | Expérience générale
Le client n'a pas laissé de commentaire.Jalen H. | Expérience générale
Le client n'a pas laissé de commentaire.Jeff B. | Expérience générale
I have been renting trucks and trailers from this facility for years. I even saw them build the storage facility as I was driving by or renting a truck. I have always had an excellent experience at this facility renting a truck or trailer and now renting a storage unit. Thank you U-Haul and your excellent people. BillWilliam M. | Premières impressions
When I called regarding my reservation at a different U-Haul location and they told me my reservation was no longer valid because my spot was already taken by someone, I went into panic mode because my husband was driving back with the boat at that very moment. The staff at that other location was very cold and couldn't be bothered to try to make things right. I found this spot on a chance the next morning and called as soon as I could and spoke with Alisha Padilla who was extremely friendly and a pleasure to work with. Thank you for taking the time to listen to me and making my experience with U-Haul much better than the last one. When we got to the U-Haul location, Alisha had already left for the day, but two young men were there who were also just as pleasant and were very helpful. I didn't get their names, but they should be recognized for their exceptional customer service as well.Michelle U. | Premières impressions
Le client n'a pas laissé de commentaire.David F. | Expérience générale
Le client n'a pas laissé de commentaire.sue a. | Expérience générale
Le client n'a pas laissé de commentaire.Mike S. | Expérience générale
Le client n'a pas laissé de commentaire.ZANA I. | Expérience générale
Le client n'a pas laissé de commentaire.David R. | Expérience générale
Le client n'a pas laissé de commentaire.john w. | Expérience générale
Le client n'a pas laissé de commentaire.Elizabeth G. | Premières impressions
Le client n'a pas laissé de commentaire.ANDREW P. | Premières impressions
Thanks to owner (first name starts with E) who instantly recognized my need for a bigger unit! Just a suggestion to offer something else if the cylinder lock is not needed. I already have a cylinder lock and would have preferred the hitch cover instead (which gives Uhaul advertising on the road).Kevin R. | Premières impressions
Le client n'a pas laissé de commentaire.john w. | Premières impressions
Everyone was very helpful and made our experience a good one.Regina H. | Expérience générale
Great customer service and such a clean facility!LISA Z. | Premières impressions
Well run U-Haul store. Manager does a great jobMARK S. | Expérience générale
Le client n'a pas laissé de commentaire.Shawn S. | Expérience générale
Thank you guys for the helpAndrew D. | Premières impressions
Ashley and Alysha are the A-Team of uhual. They make every visit to uhual an experience and a dream come true.ALEJANDRO D. | Expérience générale
I highly recommend the Sun Lake's Chandler storage and truck rental.Francine C. | Expérience générale
Wonderful experience. Alisha Padilla was excellent to work with and accommodated our needs. Highly recommend .Wendell H. | Expérience générale
It was great! But when we reserved a unit we asked for a climate control unit. When we showed up there were no climate control units. But they were very nice and apologetic about it. We worked it out!jason s. | Expérience générale
Le client n'a pas laissé de commentaire.David H. | Premières impressions
Le client n'a pas laissé de commentaire.Philip B. | Expérience générale
Le client n'a pas laissé de commentaire.Donna W. | Expérience générale
Le client n'a pas laissé de commentaire.JOANNE H. | Expérience générale
Le client n'a pas laissé de commentaire.Tim N. | Expérience générale
Le client n'a pas laissé de commentaire.Pamela C. | Expérience générale
Everyone did their part and extremely well. I got a call from the manager saying my trailer was available tomorrow. She knew where I was going and concerned about my travels due to weather conditions. Personal Touch.Eugene H. | Expérience générale
Le client n'a pas laissé de commentaire.MARK G. | Expérience générale