Customer Reviews for U-Haul Moving & Storage of Sun Lakes

6 861 évaluations

24908 S Arizona Ave   Sun Lakes, AZ 85248
(Entrance Southbound on Arizona Ave before Riggs Rd & WB on Riggs)

(480) 883-3065

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 11/25/2021: 7h00 am - 3h00 pm

Services dans cet établissement :

Pour nous contacter

(480) 883-3065

24908 S Arizona Ave
Sun Lakes, AZ 85248
(Entrance Southbound on Arizona Ave before Riggs Rd & WB on Riggs)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 11/25/2021: 7h00 am - 3h00 pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Échange de bonbonne de propane
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

The engine light was on since I picked up the truck, and was on all day. I informed the store at the end of the day and they said they knew about it. I would have liked to have known so I did not think I was damaging the vehicle or thinking I could not drive it.

Kyle M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL B. 
Évaluation :
5

Friendly staff. Helpful. Definitely recommend.

BRIAN K. 
Évaluation :
5

Nothing, it was perfect!

FEDERICO T. 
Évaluation :
4

We really needed to drop off at a location that was close to our home. We were called and told we needed to return it to this location and it was very inconvenient and out of our way.

NICHOLAS L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUANITO G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YILUN Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dave D. 
Évaluation :
3

Next time when you rent your vehicle please ensure is full tank. When I was doing refuel the gage did not work properly and it filled fully and did not show me 7/8 th of the tank

Arun R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janet M. 
Évaluation :
5

Staff were excellent. Totally customer focused. Great job. Outstanding

LAWRENCE F. 
Évaluation :
5

I always have GREAT customer service , thank you to your staff and keep up the great work....

jason f.  |  Expérience générale 
Évaluation :
5

Prompt attention from the staff and a well planned space for driving in and out to return U Haul trailer was appreciated.

Christen E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAY U. 
Évaluation :
5

You're already doing it hard work friendly clean welcoming as you enter asking in what way they can help you

EDY A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVE D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBBIE Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carol S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TED R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WAYNE W. 
Évaluation :
5

Excellent service.

Lori D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bonnie K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael W. 
Évaluation :
3

When the container was picked up from my house, we were not contacted beforehand and it was picked up early. Therefore the unit was not completely ready to move and was taken to a staging location across the city. I called and was on hold with that location for much too long and never spoke with a representative. The facility didn't have public hours do I was unable to put the last few items in my container or adjust any furniture pads. Additionally it would be helpful to give the physical address of the store the unit is at so when picking up (often in a new, to the customer, place) the address can be easily added to a gps service.

Ceara N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ABRAHAM O. 
Évaluation :
1

Just fill up the tank. I worked in rental car business. So I know how the less than filled tank is additional revenue generation opportunity for an unsuspecting client. I will never ever rent from UHAUL again !

AMIT G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BARBARA F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HURLEY J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEFF I. 
Évaluation :
5

I love using this location, it's clean and the employees are friendly and efficient. The equipment is always clean. My only issue was with the mobile app when trying to return the vehicle after hours. The app would not save the required photos of the mileage and fuel gauges, and I could not complete the return. I left the key in the drop box. I recieved my emailed receipt from the company ehnthey opened the next morning. Effecient! Thank you.

Mercer L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WESLEY G. 
Évaluation :
1

This service was overall awful. I will be putting in a dispute.

Kaleea L. 
Évaluation :
5

Overall great service And value from U-Haul.

steven B. 
Évaluation :
3

Was rented a motorcycle trailer that was missing a rear corner ring for use in securing my motorcycle. Staff mentioned knowing that it was missing upon my return.

Kevin H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin T. 
Évaluation :
5

Convenient!!!

HOWARD S. 
Évaluation :
5

Esteban at Sun Lakes was great. Other employees and people on the phone, not so much. It took 3 different people to get my UBox there; the first two didn't even enter transfer orders. But Esteban was great and got it all figured out for me.

Darin A. 
Évaluation :
5

The Sun Lakes location itself was great and the employees gave great customer service. I don't have any issue with the Sun Lakes location. However, when I made the reservation back on Sept 23, I was supposed to receive a call from the Queen Creek location off of Hunt Hwy on Sept 24 around 6PM. We never received a call. If we did, no message was left at all. I then called to confirm that I would have the trailer that I needed at the Queen Creek Hunt Hwy location because we needed it close to home. When I called, I got a completely different location and the lady was rude and kept saying under her breath "this is frustrating" like I was bothering her by calling. She said U-Haul does not have a trailer to pickup at the Queen Creek/Hunt Hwy location and that I would have to travel to another location that was much farther away from my house. I told her I needed to pick up the trailer at the Queen Creek location due to my daughter's birthday plans that same evening. Her attitude was bad and seemed like she didn't care that no one called me to confirm the location a week before. She said there was nothing she could do. I hung up and called the number to the specific Queen Creek location and got another different location in Chandler. I talked with another employee who didn't care that the Queen Creek location didn't have my trailer I needed and didn't care that no one called to confirm a week before. I told her that I had plans already for the evening and that is why I needed to pick up the trailer in Queen Creek at 4PM. She had the gall to say that I shouldn't make plans around picking up the trailer. My plans were for my daughter's birthday that I can't change. That was a ridiculous thing to say and very unprofessional when U-Haul messed up and didn't even call me to arrangement for pickup in Queen Creek. I also told her Sun Lakes was far to drive from where I live and then she proceeded to tell me in a sarcastic tone that "it is only 12 miles". That is far when you already had plans for the evening. My suggestion is that U-Haul actually calls the customer a week before and LEAVES A MESSAGE FOR THE CUSTOMER TO CALL BACK. It is simple and would solve a lot of headache.

JOEL H. 
Évaluation :
5

Not applicable, c/o after hours

SANFORD J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NATHANIEL T. 
Évaluation :
5

I was impressed by the efficiency and pleasant attitude of all I interacted with including the original location I called who arranged the p/u at this location Great work U-Hual.

ROBERT V. 
Évaluation :
5

I would, and did recommend this U-haul place. In fact, my good friend booked a trailer rental the same day I rented one.

PORFIRIO H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JON D. 
Évaluation :
5

Good flexible service.

DEREK P. 
Évaluation :
5

I made my reservation on-line, smooth and simple. When I arrived the store manager got me checked in and was on my way in 15 minutes. Awesome! The return process was also perfect! Thanks! A+A+A+

TIMOTHY L. 
Évaluation :
5

They were very quick and expediated us leaving our UHaul! Great location as well!

Betty W. 
Évaluation :
5

Great people

PAT Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT H. 
Évaluation :
3

Make sure you have a ramp on all trailers!!

ENGEN E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Man-Chun L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY W. 
Évaluation :
4

Wish we could keep the moving pads.

Louis P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADOLFO R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tomasz S. 
Évaluation :
5

The staff was very accomodating and very fair in the billing for my rental. We rent multiple times a month and we will be back to this location for their great service! Merci.

MICHELE B. 
Évaluation :
5

Mr Padilla was extremely helpful and went above and beyond with his customer service. I will be back to rent from this location again. The world needs more customer service representatives like Mr Padilla.

JEREMY C. 
Évaluation :
5

Fast service - did the online reservation and picked up at desk - was in and out in about 10 minutes

Patrick K. 
Évaluation :
5

Used app to check in . Very good only issues were small . Truck that was in front on rental needed to be moved and had to ask for the pads I rented .

Timothy W. 
Évaluation :
4

I initially made a reservation a couple weeks prior to the rental date. Leading up to the rental date, I was called three different times to change the location of the rental. When I did show up to the reserved time and the most up to date location, the vehicle was not returned from the previous renter. So the associates had to call around and sent me to another location for the pick up. I was promised a 50 $return that I should see on my card in the next couple days. After all the confusion and inconvenience, it went smoothly and got the rental truck. It worked out great

BRISCOE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert G. 
Évaluation :
5

Pick-up was great friendly and on time

David S. 
Évaluation :
1

Improve on everything, ONE OF THE WORST experience I had all the way from reserving ubox containers online to the customer service (one of the horrible/terrible) uhaul traffic service, I had to literally beg for the timeline on when my uboxes will arrive, they changed delivery time multiple times and we were running out of time for moving. I can write a book to describe my entire process from reserving the ubox to the delivery. I think it is waste of my time and efforts. If there is anything UHaul could do is return my 16 $+ that you owe me which still shows in my dashboard balance as negative 16 $+ overcharged me.

Srinivas B. 
Évaluation :
5

The staff and equipment at this location were excellent! I believe the service reps name was Kisara, she was knowledgeable and efficient and super helpful! She made the early morning experience of pickup and attaching the trailer to my vehicle easy and pleasant! Thank you U-haul for hiring great people!

ELVA P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

KENNETH B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONALD R. 
Évaluation :
5

I met 4 people at this location and everyone was super nice and helpful. Truly a great experiance.

Diane S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIRK R.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KARLA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELISSA S. 
Évaluation :
1

Almost everything about this rental experience was dissatisfying. I received conflicting information several times and no one knew what the other was doing. Then when we arrived to pickup the truck, the UBox was supposed to be attached and was not. That took another 30min. I rented the truck for 4 hours but was told I had to have it back in 2 hours. Those are just my major concerns... Not sure I'd use this location again...not worth the headache/hassles.

DAVID V. 
Évaluation :
5

U-Haul Moving & Storage of Sun Lakes has always provided exceptional service. Management and staff was and always is very professional courteous. Though my move was unexpected, I was able to reserve a Truck and buy supplies to get me through the day. I'm a return customer and will always recommend them to family and friends.

JESSICA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marc C. 
Évaluation :
5

Keep doing what you are doing! Thank you!

BARBARA H. 
Évaluation :
5

The staff is super friendly and Knowledgeable

ANTHONY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jade T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OBINNA N. 
Évaluation :
5

Very nice people at the store and would definitely use this storage unit again if need be.

Sheryl M.  |  Expérience générale 
Évaluation :
5

Your mobile pickup sucks. Seriously - you guys are years behind what everyone else is doing. It's a joke how it takes an additional 20 minutes of “verification” when I arrive. Why not do all of that at the time of reservation? I'm done with you guys.

David W. 
Évaluation :
5

Suggest items, at the time of the rental, to the customers that would improve their experience such as locks and tie downs.

SAMUEL W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIO V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMANDA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAYMOND B. 
Évaluation :
3

U boxes are still in storage. Brought bx1 then by request picked up bx1 delivered bx2. Picked up bx 2 and was not ready. Took box with no lock. Then charged for bx2 not bx1. Got notice bx 1 was going to be impounded(?) Box 2 was then put on auto pay. Its been ok. CALLED to put bx1 on auto pay but system wouldn't take it. Called a different number said it was ok. Now charges 64 $+ for bx1 and 52+ for bx2. No one can tell me why. People at main number are very nice, people at storage in chandler are not so much.

Carol B. 
Évaluation :
1

Got charged 20 $for returning truck early but after store hours. Tried checking out through mobile, but reservation was not listed online where I could select “drop truck off” . So I just left the truck and dropped the keys in the box. Came in the next morning to speak to someone and In the middle of trying to explain the situation to the manager, she cut me off and said “you are not getting your 20 $back.” And insisted that I never showed on her computer that I tried checking in. How can I check in if the reservation isn't even showing on my Uhaul account?? Horrible customer service. I asked to speak to corporate and she gave me the wrong number, came back in to get the right number, and argued that the number she gave me was right, it wasn't until another staff member gave me the right number. Left the store and called customer service, explained the situation and was told they could not refund me the 20 $because the manager took it upon herself to notate in the account not to refund the charges. I feel like the manager there did more to inconvenience my experience and to prove her self right rather than to offer any kind of help in the matter. This is business and you should be able to provide good customer service but she didn't even try. I will never forget this experience and I hope someone fixes this so that other customers aren't treated the same way.

TROVADOR D. 
Évaluation :
5

There needs to be clearer, faster and more user friendly process for checking in when the location is closed. It took us close to an hour to get checked in.

Thomas M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRAIG C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JUDY S. 
Évaluation :
5

I have never had any problems with this location.

STEVEN S. 
Évaluation :
4

The wheels on the trailer I rented were quite dirty/greasy. It would be really nice if the trailer and wheels were soaped down, scrubbed and rinsed off really good. The tires were nice and like new, I'm glad for that! I will rent a trailer again though.

JEFFREY B. 
Évaluation :
5

When I called in advance to see if there was a pickup truck available at 25908 Arizona Ave, they said yes, took my name. I told them I would be coming to pick up the truck within the hour. In 30 minutes I was in the store and they said they did not have a reservation for me, but they did offer me a van.

HENRIETTA K. 
Évaluation :
5

I was pretty in the dark throughout the process as far as when our box would be shipped, where it was, and when it was arriving. Better communication up front would be super helpful. I had to call each location for updates and they were extremely polite, but there was confusion. At one point the store in Texas thought we never received a Ubox (when they had already picked ours up), so definitely some unnerving moments along the way. Overall it got here on time and safely so I can't complain about the result.

Zachary B. 
Évaluation :
5

This team is on top of their game! All aspects ( reservations, check-in, hookup, return, unhook, and checkout) we're excellent!

Jeffrey G. 
Évaluation :
5

Showed me where to put trailer. Inspected it and unhitched it and emailed the return receipt by the time a return home. Very friendly and certainly knew their business.

Ed R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Kevin G. 
Évaluation :
4

I really think that U-Haul in general needs to redo their policy for rentals. I paid a set price to go across country and drop off at a location in Tennessee. I was informed that the rental was for 6 days and that if I kept it any longer, I would be subject to a daily fee. If that is the policy… then I SHOULD get a credit if it's days before it is due back. That is my opinion…

ALAN W. 
Évaluation :
5

Staff was nice

Richard F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin B.  |  Premières impressions 
Évaluation :
5

n/a

Oscar T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alicia G. 
Évaluation :
5

So far so good!

Jeff W.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

richard d.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAY G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luchana T.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tom S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Isabel D.  |  Premières impressions 
Évaluation :
3

To much dust needs more paving ! The people were great!!!

JERRY S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Margaret P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward G.  |  Premières impressions 
Évaluation :
5

The manager is very good.

JAMES H.  |  Expérience générale 
Évaluation :
4

Mix up with change of customer name. Corrected well by manager

walter c.  |  Premières impressions 
Évaluation :
2

They make a mistake with my reservation. They charge me double. The employee who helped me not even went outside to show my were was my unit, even he knew I was struggling to understand the map.

Lilian T.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Bobby T.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David W.  |  Expérience générale 
Évaluation :
1

Rented 10 x 25 foot rv space online for a move in date of 6/19/21. Upon arrival informed they have a 10 x 20 spot. Staff stated nothing they could do to help, take it or leave it. I had just purchased the trailer that day and had expectation it was to be stored in safe location. The spot was advertised as covered however 1/3 trailer was uncovered. I was able to secure a spot in a different storage facility the following day and moved the trailer less then 24 hours after we arrived at uhaul. I spent 120$ for 18-20 hours of storage in a site. The 2 young men on duty were poorly trained, one young man was trying very hard to find a solution but appeared subordinate to the second young man and that young man never looked us in the eye and simply said it's not our problem, the reservation system never works and does not guarantee you what you rented and take it or leave it. I trusted the reservation to have a spot to park my brand new trailer at, I could not just leave it on the street. Not many options late afternoon on an Saturday afternoon on a reservation I made well in advance

Anthony Y.  |  Expérience générale 
Évaluation :
1

I reserved a 25 foot covered RV slot, was not available, I was put in a 20 foot spot. The rv is not covered. Why reserve a spot that is not available?

Anthony Y.  |  Premières impressions 
Évaluation :
5

Thank you. I will be in contact when I need storage again.

robert v.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jalen H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff B.  |  Expérience générale 
Évaluation :
5

I have been renting trucks and trailers from this facility for years. I even saw them build the storage facility as I was driving by or renting a truck. I have always had an excellent experience at this facility renting a truck or trailer and now renting a storage unit. Thank you U-Haul and your excellent people. Bill

William M.  |  Premières impressions 
Évaluation :
5

When I called regarding my reservation at a different U-Haul location and they told me my reservation was no longer valid because my spot was already taken by someone, I went into panic mode because my husband was driving back with the boat at that very moment. The staff at that other location was very cold and couldn't be bothered to try to make things right. I found this spot on a chance the next morning and called as soon as I could and spoke with Alisha Padilla who was extremely friendly and a pleasure to work with. Thank you for taking the time to listen to me and making my experience with U-Haul much better than the last one. When we got to the U-Haul location, Alisha had already left for the day, but two young men were there who were also just as pleasant and were very helpful. I didn't get their names, but they should be recognized for their exceptional customer service as well.

Michelle U.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sue a.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mike S.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ZANA I.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john w.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW P.  |  Premières impressions 
Évaluation :
5

Thanks to owner (first name starts with E) who instantly recognized my need for a bigger unit! Just a suggestion to offer something else if the cylinder lock is not needed. I already have a cylinder lock and would have preferred the hitch cover instead (which gives Uhaul advertising on the road).

Kevin R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john w.  |  Premières impressions 
Évaluation :
5

Everyone was very helpful and made our experience a good one.

Regina H.  |  Expérience générale 
Évaluation :
5

Great customer service and such a clean facility!

LISA Z.  |  Premières impressions 
Évaluation :
5

Well run U-Haul store. Manager does a great job

MARK S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn S.  |  Expérience générale 
Évaluation :
5

Thank you guys for the help

Andrew D.  |  Premières impressions 
Évaluation :
5

Ashley and Alysha are the A-Team of uhual. They make every visit to uhual an experience and a dream come true.

ALEJANDRO D.  |  Expérience générale 
Évaluation :
5

I highly recommend the Sun Lake's Chandler storage and truck rental.

Francine C.  |  Expérience générale 
Évaluation :
5

Wonderful experience. Alisha Padilla was excellent to work with and accommodated our needs. Highly recommend .

Wendell H.  |  Expérience générale 
Évaluation :
4

It was great! But when we reserved a unit we asked for a climate control unit. When we showed up there were no climate control units. But they were very nice and apologetic about it. We worked it out!

jason s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Philip B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOANNE H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela C.  |  Expérience générale 
Évaluation :
5

Everyone did their part and extremely well. I got a call from the manager saying my trailer was available tomorrow. She knew where I was going and concerned about my travels due to weather conditions. Personal Touch.

Eugene H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK G.  |  Expérience générale 
Évaluation :
5

Very friendly staff

Don B.  |  Premières impressions 
Évaluation :
5

Alisha Padilla called to confirm the rental. Upon our arrival she went well beyond normal customer service to make sure all of our desires were met or exceeded. Excellent service à la clientèle.

Thomas W.  |  Premières impressions 
Évaluation :
5

They staff was very friendly and I was grateful for their assistance and support to make it as smooth and easy as possible. They also assisted with switching my return of the rental truck and vehicle transport, because they saved me from driving to another location to return them. I would recommend this storage facility to anyone!

Timothy B.  |  Premières impressions 
Évaluation :
5

I have never had a bad experience at UHaul. Most frequent locations are Chandler (Alisha), other is Ft Collins on College street.

Eugene H.  |  Premières impressions 
Évaluation :
5

Ashley was great

sarah b.  |  Premières impressions 
Évaluation :
5

This facility is the best, very friendly and helpful. The other thing is I was greeted by a young man ( Larry Smith ) to rent a storage space and for such a young man he has a heck of a future ahead of him with his attitude. I will be the first to say we need this young positive attitude to continue for our future he was exceptional good job!! I also want to say when I picked up the truck the ladies behind the counter mirrored the exact same customer service. Thanks again, the Fritz family

jason f.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Victor P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim D.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Keith W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TYREISHA M.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Val V.  |  Premières impressions 
Évaluation :
5

Alisha Was extremely knowledgeable and professional!! She guided me on everything as a first time user of Uhal!!

ZANA I.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TODD L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTA G.  |  Premières impressions 
Évaluation :
5

They are so helpful and nice!!

Laurie D.  |  Premières impressions 
Évaluation :
4

The gate is broke so you can't access the units. It needs to get fixed quickly.

David S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kerry J.  |  Premières impressions 
Évaluation :
4

Alisha at Az av and Riggs was very accommodating and friendly. The other staff were good too. Mike Donnelly.

MIKE D.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jesse C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacquelyn M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M.  |  Premières impressions 
Évaluation :
5

Lots of patience and great customer support. Merci.

Dakota J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dakota T.  |  Premières impressions 
Évaluation :
5

Exceptional staff! Will recommend this Uhaul To all my friends Chris, Kristara and Sonia are awesome and run this facility awesome.

Sonia N.  |  Premières impressions 
Évaluation :
5

Staff has always been helpful and polite

Lisa V.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TED R.  |  Premières impressions 
Évaluation :
5

Everyone was very friendly and helpful. Room was clean and up to my expectations. Check-in process was quick and easy. I would recommend this U-Haul location to anyone looking for storage.

Richard L.  |  Premières impressions 
Évaluation :
5

Manager made things work. Excellent

luciana u.  |  Premières impressions 
Évaluation :
5

They found me good size unit

linda d.  |  Premières impressions 
Évaluation :
5

Nice friendly staff and they went out of there way to make sure I was completely satisfied.

sylvister w.  |  Premières impressions 
Évaluation :
2

No one at counter when I got to the store. The one person who eventually showed up seemed confused and overwhelmed. I had to drive back to office to get him to take locks off storage units. Tried to c

ANDREW G.  |  Premières impressions 
Évaluation :
5

I couldn't be happier with the wonderful way I was treated. I'm also very happy with my storage facility so the entire experience was truly a pleasure.

Danny R.  |  Premières impressions 
Évaluation :
5

Very courteous!

Traci R.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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