Price reduction
TUNG V.Customer Reviews for U-Haul Moving & Storage of Tippecanoe
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Rude general manager
CARLOS A.When does my 100$ deposit go back on my card
Gina L.Truck had an empty gas tank, inside had cigarette smell.
lizzeth A.Gas tank not accurate
Richard S.I have been renting pickups from this store every month for the past 9 years and had only 1 problem where they over rented by one truck but had one in the lot for me in15 minutes. The overall rating of the store and employees is a 10 Very Pleased Everett Martinez
EVERETT M.You guys are still billing me and now sending me certified mail. I need someone to call me at 951-350-6700 Andrew
Andrew C. | Expérience généraleOn a rainy afternoon I am glad to have made a reservation and meeting courteous and accommodating staff made it easier to do the big task of moving.
Maria T.Friendly people
PATRICK K.Was the very best
JESSICA E.Make sure that your sales people are completely trained ,cause the one kid that rented me the truck marked down the wrong gas amount I know that he didn't go out and look at the truck just went by what the computer said I guess ,other than that everything was great
Wanda S.Excellent experience, across-the-board
William B.Always a breeze when using this location very friendly organized and helpful
Lucas T.I rented a 20†uhaul truck, did a general look around the trailer (opened the trailer door made sure it was empty and made sure the locks and doors functioned correctly). Then I took the truck to fill up the gas (because it was given to me with the “6miles left before empty†signal on). Which I asked about and the workers said that “gas siphoning was an ongoing issue in this area†but I digress. I then made my way home and once I got there I proceeded to the loading stage of the process so when I opened the loading door again, the trailer was seemingly clean but this time I caught a whiff of unpleasant Oder so l I pulled out the ramp to enter the trailer and a bunch of roaches, centipedes, spiders started crawling off the ramp and towards my house! I'm not kidding so many roaches! I was mortified and disgusted! The ramp was filled with crap, literal crap! And upon further inspection inside the actual trailer, there was moldy pizza on the wooden panels of the trailer walls! With that being said, I obviously had to go back and exchange the trailer. Upon my arrival I was ensured that I will be reimbursed The money I spent on the gas and I exchanged the truck for a different one and knowing better I did a more in depth inspection of the truck and the “check gas cap†signal on the car was on and the “check engine†light was on as well the workers insured me that the gas cap issue was a universal issue with all the trucks that they had in stock at the time so I was getting ready to leave the parking lot and I closed the driver door and to my surprise, the rubber door lining of the car fell off completely! I was livid, I was ready to take my business elsewhere when the worker said that there was another truck that just got returned and I can take that one instead… I did another inspection of the car setting my expectations EXTREMELY low, the car passed the inspection even tho it also had the “check gas cap†and “check engine†light on. I ended up keeping this one but this experience was a nightmare! And it was such a headache! The truck rental situation ended up costing us 3 hours of our time and caused a major harm to our scheduled moving time frame.
Ariel A.great customer service
Juan P.Great experience.
LEWIS H.Had a wonderful experience with everyone at this location and would highly recommend it to anyone moving.
Shannon W.Could smell matijuana when I walked into this UHaul location. The person who helped me was AWEDOME and so accommodating (he has worked there about 2 months).
Karla M.Everything was exceptional, this is the only uhaul location I rent from. Always great customer service. Thanks
Rhonda B.Great Customer Service!
Nicole S.A+
william S.The van I was given at first was clean. However, when I turned the van on, the check engine light was on, and the two rear tires were underinflated. The replacement van was filthy! The check engine light was on as well. Later, when I went to put gas in the van, there was a wadded-up paper towel in place of a gas cap. I refused to touch it!
Deanna B.Friendly and professional service!!
sergio L.Todd was excellent with a wonderful personality friendly and just all around great he gets an A plus from me
Alexander A.Nothing your team was very courteous and very clear on how the processes work. Grat service
Andre C.Everything was done perfect Mike was excellent and helped us an answered every question and it has very nice customer service
Theresa S.Excellent service à la clientèle
Alvin S.Mike provided the most amazing customer service. Friendly and efficient work habits.
Raymond W.Your already doing a great job
frank N.I received excellent service.
David P.I was charged over $300 for a rental of a box truck for $29,99 And the truck they rented out to me had mechanical issues making it hard for me to do my moving on top of that due to the truck having a check engine light and a bad transmission not shifting and wasting ALOT of GAS. And to still have the adasity to charge me and not discount half off for the inconvenience that they made me go through is rediculous time
SALVADOR G.I receive nothing but the utmost respect and assistance here. From my first visit, I was taken care of, all my questions answered, and all the vehicles I rented were clean and in great working order. Above all, I feel secure within the confines of the property.
ASHLEY F.Continue with the good service
Robert V.Excellent service
Cristina R.it was so fast and easy!!!!
jesse O.Friendly staff and clean facilities
Miriam L.Everything was satisfactory, no hassle, friendly and quick
angelia D.Truck was a little dirty but great customer service
Fabiola C.Friendly and helpful staff!
David E.They were helpful
Curtis L.Everything and everyone was perfect thank you.
Patricia N.Everything was great, Angel was a pleasure to work with.
Jim J.Very ghetto and dirty part of town. Not the uhaul specifically
NATASHA H. | Expérience généraleDo Not change one thing very satisfied.
DIONNE LIZZETTE G.Trailer worked out fine easy to tow and it was nice and clean
Steve V.Truck sounded horrible gear shifting was getting stuck truck was clean inside window was however dusty could've use a wash but it did get the job done for my move
renee S.OFFER FREE WATER OF COFFEE
mary G.Make sure the fluid levels are checked before sending a truck out to be rented. Check under the seat for water bottles.
Shawn N.Staff was very down to earth and knowledgeable!! Very satisfied
robert C.The young man was fast and efficient.
Sharon B.Quick and professional.
Carmelita J.Easy to make an order, friendly people and helpful Appreciate the service Thank you
Ninpha P.Friendly service, well informed, but it felt like the truck needed a tune up, I just wish people would take better care of these vehicles when they rent them!
darrell G.Clear out the homeless inside the store. Have vans/trucks fueled before handing over to customers.
Matthew S.Your new employee stated he couldn't help me because he was new, but yet he didn't go with his peer to learn. He was a good kid, i just feel he needs motivation. Overall, this is a great location and the truck was nice and clean. My only problem now, is that they are charging me an extra charge, thing that is a mistake on your end. I just hope i get my money back asap.
Yadira A.I did not use Uhaul someone used my Uhaul account to rent a truck.
Victor V.Mislead me on the size of the trailer
Douglas H.The staff at the Uhaul in San Bernardino were very helpful. They gave several tips and also demonstrated to me how to properly attach and detach the trailer from my vehicle. They also helped me to test the lights and then instructed me on how to load the trailer for safety. Their best tip was to practice backing up BEFORE I load the trailer.
Lester N.Vehicle had low tire light on. Tire was extremely low in appearance. Agent aired up tire and said it was ok. Low tire light didn't go out after departure. Tire later went flat on returning trip requiring stop to re air tire.
LEWIS H.Horrible customer service. Guaranteed truck by uhual and didn't even have what I was guaranteed.
Vicki B.Good customer service at the counter and over the phone.
joseph S.Service amical
Juvencio Q.No fuel, had the wrong mileage! Was charged extra for miles I didn't use… Extremely disappointed…
Dwight J.great customer service from all employees, all my questions were answered in a professional manner.
osvaldo L.perfect. thank you
Luis T.The lock for the storage cab did not lock, and when dropping the truck off after closing couldn't find the drop box. Also homeless was camped out in front of the property, make it not safe for anyone.
Perry G.I was amazed on how well I was treated!!! I have been pretty stressed out about my move and I've never had to rent a truck before and they impressed me and helped me sooooo much!!! Definitely recommend!!! GREAT SERVICE!!!
Jadie D.El manager fue muy profesional y amable. Excelente servicio.
ODALIS Z. | Premières impressionsAway am. new. on the storage part l hope l will like it .
Sesan I. | Premières impressionsManager Angel was very accommodating, helpful, and customer oriented. He and his staff were very professional, courteous, friendly, and helpful. Thanx for great service. Ed Kaisershot.
Edward K. | Expérience généraleI had to call several different times for them to get me the right storage every time they said that I had a unit I would call to confirm and they said that it was canceled and they move me to a different location my price started at $114 monthly then they said that that’s just a regular quote that they give people and that the 7 x 10 that they told me was not one that would be available even though that’s what they quoted me and told me that they were giving me just to have my prices be 100 and $44 plus insurance and taxes monthly forcing me to buy a bigger storage very unhappy very satisfied
Carlyn P. | Premières impressionsExcellent service à la clientèle
Alexander K. | Expérience généraleI was charged another $100 that i'll have to call and see why for, but for some reason when I booked a one-way trip something happened where the reservation said I had to return the truck back to the same facility I got it from, 8 hours away from my travel distance. Also, the storage reservation I had also booked at the same time was lost in the system despite me having an order number. A little stressful to deal with the morning of returning the vehicle. The employee there though was very nice and was able to fix my situation quickly, and a prior phone call was made to fix the storage issue with the team on the phone lines. Thanks to the problem solvers
Hannah R. | Premières impressionsIt was ok but the hours of business
anthony m. | Premières impressionsExcellent customer service
Macawi M. | Premières impressionsAngel and his team are one of the best businesses I have had an experience with that are professional and friendly. Over 2 years of having a hardship due to Covid and work he has been very easy to work with and easy to speak with. He had made himself available to handle all issues and concerns. Thank you to his team for amazing professionalism and being helpful!!!
Angelina N. | Expérience généraleAngel, the manager, was very welcoming, courteous, respectful, helpful, patient, detailed, accommodating, and customer oriented. I'm disabled and a senior person. He helped me and made it as easy for me as possible to get settled in to the storage room. Thanks for service! I appreciated that. Ed Kaisershot
Edward K. | Premières impressionsI have rented previously as well.the staff is always nice and professional.I wouldnt choose any other place for my rental or moving needs.
SHARAE M. | Premières impressionsThe storage area is too small for people to move back and forth it should be big enough so you can move your furniture around to get into the storage.
Perry G. | Premières impressionsMy experience was excellent Alexander was very Cooperative,Understanding,Patient bery helpful and very kind and respectful I give him a 5 star/ Above excellent job.. thank you
krystallee c. | Premières impressionsGreat, friendly workers made the move super easy
Igor P. | Premières impressionsgood customer service
Alexander K. | Premières impressionsI rented s truck off D street. That restroom is a pig sty. Totally disgusting I rented a unit off tippacanoe, staff was great. Telephone rep who set up this reservation is a nincompoop. Booked a wrong unit, and badmouthed the company.
JO ANNE S. | Premières impressionsAnthony was very helpful and attentive!
Shannon W. | Premières impressionsPrice have risen to much and renting a truck to bring my storage items to bring to new home in Georgia. I have been a loyal customer for over 6 years.
JUDY R. | Premières impressionsYour staff was wonderful the gentlemen that were there they were very helpful And I would definitely recommend this location to any of my friends in your area
Marti A. | Premières impressionsVery professional and friendly
darlyne y. | Premières impressionsAngel is just a fantastic manager he helped me with all my needs.whatever I needed.great customer service
Katherine D. | Expérience généraleGreat customer service! I will recommend this company to anyone.
JAMEELAH P. | Premières impressionsHaven’t actually moved anything into the storage unit yet, but unit was clean and should be ample size.
Robert M. | Premières impressionsI was always treated with the upmost care and respect by Mr. Angel N and the staff. I will miss you guys too...
Joyce P. | Expérience généraleArea outside the gate to storage was really dirty and shouts of filth. Also we could not get our furniture into the unit dedicated to us. Way too small and our furniture wouldn't go through the doors so we had to go with public storage.
Donald H. | Expérience généraleKeep up the good work
Stanley W. | Premières impressionsOutside storage facilities filty whit junk and trash city doesn't do anything about it .manager has to clean which he doesn't always have time. Corporate should address this with city its not on uhaul property. The pile of junk is dump every week makes the facility look dirty and unsafe
frank n. | Expérience généraleGreat customer service I felt welcome
tiffany e. | Premières impressionsThe manager was excellent. He went out of his way to help me and got great results for me he is the right man for the the job.. His name is Angel Navarro
frank n. | Premières impressionsThe staff was excellent just don't like the facility setup. When I called about a drive up on the outside that's what I expected. I didn't want to be crammed in and having to go inside.
Shanita B. | Premières impressionsThis storage uhaul was one of the best experiences my family and I have had. They are so customer service oriented! Angel Navarro was so helpful in my transition into another state!!
Angelina N. | Premières impressionsProfessional team. Helpful, friendly and well organized! Didn't have to stand around waiting, truck was ready to go quickly. Merci.
Cynthia R. | Expérience généraleThe team here is professional and friendly. I had a last minute dilemma finding a storage place, and this site was great! Set me up with a new storage unit in no time flat! Great experience!
Cynthia R. | Premières impressionsOutside around the U-haul facility was not clean never the storage where I had to enter.
Hawan C. | Expérience généraleThankful for their oromot service.
Felica S. | Premières impressionsThe manager at this branch was very helpful.
REGINALD N. | Premières impressionsWhen I booked they said it would be easy access on the street. At the location they gave me an unit inside the building. They had four truck parked in front. It was 100f on this day.
Eris S. | Premières impressionsI had a very very good experience at U-Haul. The staff was friendly and very professional. The general manager Mr Angel Navarro expressed concern and care about my storage needs.
Joyce P. | Premières impressionsThanks for helping
Lidia F. | Premières impressionsDavid was very helpful, easy to talk to and knowledgeable.
branden t. | Premières impressionsDo I get prorated for moving out early?
DEBRA N. | Expérience généraleI called other places and they didn’t have what I need it I called this place and they helped me right away and not only that they gaved me one month of free storage this is why I am giving them a 5
VERONICA C. | Premières impressionsCustomer service was GREAT! Everyone has been so helpful, the truck ran amazingly and is actually very simple to drive. The only issue was it does go through a lot of gas, but lucky takes regular.
Anastacia S. | Premières impressionsCourteous, helpfiul
Kevin B. | Premières impressionsThe storage is located on another block and the office cannot be accessed. The driveway of the storage area is littered with leftover items and have been there since I moved my things in.
Todd S. | Expérience généraleQuick and helpful customer service. E-Z Check In. Well organized facility. Polite management and employees.
Thomas Q. | RéservationSo for the last 2 weeks I have changed my moving date 4 times due to all the mishaps in selling this house each time customer service has been wonderful thank you! !!!
Suzanne P. | RéservationI would only refer a friend because of Daniel the manager. We had issues, he listened was kind and corrected them. My experience has been horrible with Uhaul. It was nice to end on a good note.
CYNTHIA B. | Expérience généraleThreatening to place a lien on my property after I've already moved out was rude.
Paul S. | Expérience généraleMet all my needs.
MARGARET B. | Expérience générale