I did not use Uhaul someone used my Uhaul account to rent a truck.Victor V.
Customer Reviews for U-Haul Moving & Storage of Tippecanoe
Pour nous contacter
San Bernardino, CA 92410
(@ Tippecanoe Av)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.charles F.
Mislead me on the size of the trailerDouglas H.
The staff at the Uhaul in San Bernardino were very helpful. They gave several tips and also demonstrated to me how to properly attach and detach the trailer from my vehicle. They also helped me to test the lights and then instructed me on how to load the trailer for safety. Their best tip was to practice backing up BEFORE I load the trailer.Lester N.
Vehicle had low tire light on. Tire was extremely low in appearance. Agent aired up tire and said it was ok. Low tire light didn't go out after departure. Tire later went flat on returning trip requiring stop to re air tire.LEWIS H.
Horrible customer service. Guaranteed truck by uhual and didn't even have what I was guaranteed.Vicki B.
Good customer service at the counter and over the phone.joseph S.
Service amicalJuvencio Q.
No fuel, had the wrong mileage! Was charged extra for miles I didn't useâ€¦ Extremely disappointedâ€¦Dwight J.
great customer service from all employees, all my questions were answered in a professional manner.osvaldo L.
perfect. thank youLuis T.
The lock for the storage cab did not lock, and when dropping the truck off after closing couldn't find the drop box. Also homeless was camped out in front of the property, make it not safe for anyone.Perry G.
I was amazed on how well I was treated!!! I have been pretty stressed out about my move and I've never had to rent a truck before and they impressed me and helped me sooooo much!!! Definitely recommend!!! GREAT SERVICE!!!Jadie D.
Le client n'a pas laissé de commentaire.Alfredo H.
Le client n'a pas laissé de commentaire.Kyle H.
Le client n'a pas laissé de commentaire.MONROE W.
Le client n'a pas laissé de commentaire.sophia P.
Friendly staff...very helpful and informativeRicky C.
Le client n'a pas laissé de commentaire.Sharon R.
All the staff were very helpful try their best give us best service as possible & save time for all the process. Keep up the great work & excellent service.Daniel G.
Le client n'a pas laissé de commentaire.Kelvin C.
Le client n'a pas laissé de commentaire.lester B.
Employee were extremely helpful and friendly I highly recommend this place and great pricesMarlon P.
Le client n'a pas laissé de commentaire.HENRY G.
Le client n'a pas laissé de commentaire.Dennis B.
Le client n'a pas laissé de commentaire.Bruce A.
Office was very hot, Trailer didn't have working tail lightsPaul N.
Le client n'a pas laissé de commentaire.Armando V.
I was directed to this location from a quote I received from uhaul.com the night prior as I wanted the largest truck and this location had it. The young man at the counter did not honor the quote I saved. At the time, I did not know I could have rented and completed the transaction from the email confirmation I showed the clerk so I continued with the transaction at the counter. I ended up being charged $80 more than I was quoted on u-haul.com and was given 20 less miles than the quote stated. Once I return the U-Haul and I began to review the final fees I was disappointed. I called customer service and was on the phone with them for over an hour. They created a file and reached out to the owner of the San Bernardino U-Haul location but I haven't heard from anybody since. In the end I was charged a total of $100 more than the quote I received online. My advice to everyone is complete your transaction online. If you go into the store they 100 % charge you more.uraca N.
Nothing , you have an Amazing staff they where professional, friendly and very knowledgeable. I just want to say Thank you.dorothy O.
Super quick fast and easy. Rep was nice and professionalJennifer M.
Nothing, everything was great!CLAUDIO C.
Non inviting rude environment. Uhaul workers act like they're doing me a big favor by actually preforming their job. I was not a priority at all. They complained about how I pulled the truck and trailer up, after i previously got out to ask how to park it. The location isn't set up to compliment uhaul it's set up for a different business. I parked as well as I could with the direction i was given. It was very wrong and i was made very uncomfortable for it.Keikiuiokalani L.
The customer service was excellent. Man at the counter super professional. Man that walked us out to the truck was so outgoing and funny. Man who checked the vehicle back in on the lot was very helpful and friendly. Overall great experience.Dana M.
I was told I would get the rental for free, $20. Due to major inconveniences. I would still be responsible for paying for the mileage. It was optional too fill the gas tank up because when I received the Uhaul rental the gas was below e. When I returned the truck all 3 staff were rude. My concerns were taken as a joke and I was laughed at. I ended up paying for the entire rental, plus more when I shouldn't have. Horrible service. Horrible truck. Never again.Destiny H.
Le client n'a pas laissé de commentaire.Alvin S.
Love the customer serviceCLAUDIA V.
Angel was an exceptional person he was very kind and gave me good customer service . He a very respectful young man he made my rental experience very nice .I always rent here and will continue ti bring my business to this locationLa Freda H.
Le client n'a pas laissé de commentaire.Robert M.
Our rental was moved 30 minutes in the wrong direction 2 days before our reservation. On the day of the reservation they did not have our rental after waiting over an hour. We then had to drive over 3hours to this location for the rental. Overall a bad experienceKristin M.
Le client n'a pas laissé de commentaire.Julio Cesar G.
Customer service gentleman in San Bernardino was awesome he was very friendly and helpful. Stephanie in the Murrieta office toobwas very helpful and friendly.Candis S.
El manager fue muy profesional y amable. Excelente servicio.ODALIS Z. | Premières impressions
The staff was friendly, equipment was clean. The location was very dirty outside. There was trash everywhere, from the dumpster. There wasn't enough parking so people were just parking in it. The staff was courteous and so helpful. They were very busy and need an extra person there to just help clean the outside areas. The homeless people make a huge mess which makes the outside look so trashy.Linette F.
Le client n'a pas laissé de commentaire.JOHN N.
Le client n'a pas laissé de commentaire.Stephen H.
The guy that helped me discriminate me and stereotype me and judge a book by its cover I don't know if he was racist but he told me that he doesn't take no prepaid debit cards like if I was going to use one but maybe cause I'm Mexican and have tattoos he figure I was going pay with a visa prepaid card but he definitely made me feel like he was discriminating me cause of the way I look or maybe he was racist but I have over $3000 dollars and a regular debit card from US bank with my name I payed for 100 miles and he said that was the policy and took a picture of me with his personal phone like if I was going steal the U-HaulRicardo P.
Le client n'a pas laissé de commentaire.David D.
Angel was very helpful and knowledgeable. He greeted us with a smile and made the entire experience perfect 朗 spatricia M.
It was in a scary area. Lots of homeless and druggies around.Krista M.
Away am. new. on the storage part l hope l will like it .Sesan I. | Premières impressions
Le client n'a pas laissé de commentaire.SYLVESTER S.
Le client n'a pas laissé de commentaire.jazmine B.
Your service staff were all cool! Thanks for the great service and priceGareth N.
Excellent customer service!Juan P.
Staff was very friendly and extremely helpful.David R.
Le client n'a pas laissé de commentaire.Shelby R.
Le client n'a pas laissé de commentaire.Ray B.
Trust me this is the best U-Haul I've ever used great customerVirginia D.
Le client n'a pas laissé de commentaire.alvin S.
Le client n'a pas laissé de commentaire.Larry L.
Le client n'a pas laissé de commentaire.Krystal S.
Customers are expected to make it straight to a gas station because they keep the vehicles gas tank on empty!! Made it to gas station and tank had a hole in it so my gas went all to the ground!! Alexander DID help out by giving us a bigger truck with gas and no worries of putting gas in it at all!!! Basically gas was free! Started terrible but ended okay!Kalugi S.
The tire was flat. I don't know when exactly that occurred. And I thought that if you pay for a uhaul you get it for a total of 24 hrs.and bring it back the next day after that at the time you picked it up at. I feel like I'm being over charged.Contessa C.
Le client n'a pas laissé de commentaire.Fred W.
Cargo van needed to be cleaned, it had lots of hair. The worker was very nice and did it. The tire pressure indicator stayed on. The van worked great.JAMES F.
the truck we rented smelt like PEEE!!!!! EWW The sun visor fail apart while driving. the smell was the worse It was like bathrooms at the beach yuck! however, the men at the location were very helpful and positive to work with. Especially the assist manager. Don't recall his name, but i remember him telling me he has been there for the last 4 years.Singrid S.
The location was good, but I was told my rental would be at 0,29c per mile and I saw that my receipt was nearly 0,8c. Basically, the woman on the phone quoted me around $130 and it was almost double that.daniel S.
first, if when making a reservation on your website and you pick your preferred location of pick up, if that is not available then I should be notified immediately, then, not when I am 3 or 4 days passed when I made the reservation. The movers that I hired thru your website to help my wife with loading and unloading did not deliver. In fact the first group hired does not even work with UHaul. Why are they listed there? After the 3rd attempt I was able to find a company who would pick up the UBox in San Bernardino and take it to Crestline, load and take it back to San Bernardino,. I spent over 3 hours on 2 days waiting to talk to someone about the moving help and the location after I made the reservation. My Sister-in-law passed away in California, my wife was there, I made the reservation from Tennessee. Having to call because a text message told me to call to confirm my reservation only to be on the phone for over an hour is ludicrous. Having moving help on your website only to find out 3 days later after the reservation was confirmed that they do not work with UHaul at all is ludicrous. Having to go to a 2nd website (movinghelp.com) to fix something that should have been flagged on your website is ludicrous. This experience during the loss of my sister-in-law was made worse because of the headache that we encountered with working with you this time.Robert M.
Le client n'a pas laissé de commentaire.Keith V.
All was GREAT.DAVID A.
All three Rep's - the guy at desk, the guy hooking up trailer and the guy I dealt with on my return were excellent!!!!Robert L.
Friendly owner! â¤ï¸Craig L.
Best fast uhaul don't make you wait for hours very kindZinamarie J.
Thank you for everythingMareci C.
Customer service was great I've been there twice. Never had an issue.Isaac Y.
Only one staff available. 4 customers waiting. Vehicle paperwork said 1/4 fuel amount when actually physical reading was EMPTY!LEWIS H.
I filled out everything online, made payment online, then HAD to do it ALL over when in the store, including giving a Separate Phone number for someone ELSE, NOT me. This is Rude, Inefficient, and a Gross Violation of Privacy and Obvious attempt to gather phone numbers to make spam calls to. Totally unprofessional and inappropriate. The truck worked fine, which is what they actually should be doing.Eric A.
Le client n'a pas laissé de commentaire.Monique L.
Le client n'a pas laissé de commentaire.Alesha P.
Le client n'a pas laissé de commentaire.Joseph C.
Had a problem with the rental. But the outstanding staff at this location took very good care of us! Excellent customer service!!Antoinette P.
Le client n'a pas laissé de commentaire.Ronald L.
Le client n'a pas laissé de commentaire.Fernando C.
My phone died so I was not able to update the gas and current photos of the truck. I was able to take pictures before my phone died. I just don't want to get charged for gas.DEVONE M.
Very professional serviceJennifer L.
Le client n'a pas laissé de commentaire.Armando C.
Le client n'a pas laissé de commentaire.Alejandro C.
Le client n'a pas laissé de commentaire.Delmy D.
Fine Jobdanny M.
Come give us location quite a few times renting trailers and I've never had a problem and they're very cool people and they help you get everything you need done just make sure that you have the right hitch ball the right connections cuz otherwise they will have the stuff that you can buy but it might be cheaper to buy it somewhere elselonna E.
Service was greatFrank T.
Le client n'a pas laissé de commentaire.Monique S.
Le client n'a pas laissé de commentaire.Michelle M.
Everything was greatmichelle M.
Continue to do what ur. Doing great customer serviceRicky J.
Le client n'a pas laissé de commentaire.Victoria A.
Bueno todo estubo muy bien los empleados fueron muy amables !!JUAN Z.
Put more gas in the truck. It was very close to empty. Overall great service.Benjamin D.
Manager Angel was very accommodating, helpful, and customer oriented. He and his staff were very professional, courteous, friendly, and helpful. Thanx for great service. Ed Kaisershot.Edward K. | Expérience générale
Le client n'a pas laissé de commentaire.Jesus S. | Premières impressions
Le client n'a pas laissé de commentaire.Jesus S. | Expérience générale
I had to call several different times for them to get me the right storage every time they said that I had a unit I would call to confirm and they said that it was canceled and they move me to a different location my price started at $114 monthly then they said that that’s just a regular quote that they give people and that the 7 x 10 that they told me was not one that would be available even though that’s what they quoted me and told me that they were giving me just to have my prices be 100 and $44 plus insurance and taxes monthly forcing me to buy a bigger storage very unhappy very satisfiedCarlyn P. | Premières impressions
Excellent service à la clientèleAlexander K. | Expérience générale
Le client n'a pas laissé de commentaire.CASEY Z. | Premières impressions
I was charged another $100 that i'll have to call and see why for, but for some reason when I booked a one-way trip something happened where the reservation said I had to return the truck back to the same facility I got it from, 8 hours away from my travel distance. Also, the storage reservation I had also booked at the same time was lost in the system despite me having an order number. A little stressful to deal with the morning of returning the vehicle. The employee there though was very nice and was able to fix my situation quickly, and a prior phone call was made to fix the storage issue with the team on the phone lines. Thanks to the problem solversHannah R. | Premières impressions
It was ok but the hours of businessanthony m. | Premières impressions
Excellent customer serviceMacawi M. | Premières impressions
Angel and his team are one of the best businesses I have had an experience with that are professional and friendly. Over 2 years of having a hardship due to Covid and work he has been very easy to work with and easy to speak with. He had made himself available to handle all issues and concerns. Thank you to his team for amazing professionalism and being helpful!!!Angelina N. | Expérience générale
Angel, the manager, was very welcoming, courteous, respectful, helpful, patient, detailed, accommodating, and customer oriented. I'm disabled and a senior person. He helped me and made it as easy for me as possible to get settled in to the storage room. Thanks for service! I appreciated that. Ed KaisershotEdward K. | Premières impressions
I have rented previously as well.the staff is always nice and professional.I wouldnt choose any other place for my rental or moving needs.SHARAE M. | Premières impressions
The storage area is too small for people to move back and forth it should be big enough so you can move your furniture around to get into the storage.Perry G. | Premières impressions
Le client n'a pas laissé de commentaire.Tytiana Chardonnay N. | Premières impressions
Le client n'a pas laissé de commentaire.Jesseka B. | Expérience générale
My experience was excellent Alexander was very Cooperative,Understanding,Patient bery helpful and very kind and respectful I give him a 5 star/ Above excellent job.. thank youkrystallee c. | Premières impressions
Great, friendly workers made the move super easyIgor P. | Premières impressions
good customer serviceAlexander K. | Premières impressions
I rented s truck off D street. That restroom is a pig sty. Totally disgusting I rented a unit off tippacanoe, staff was great. Telephone rep who set up this reservation is a nincompoop. Booked a wrong unit, and badmouthed the company.JO ANNE S. | Premières impressions
Anthony was very helpful and attentive!Shannon W. | Premières impressions
Price have risen to much and renting a truck to bring my storage items to bring to new home in Georgia. I have been a loyal customer for over 6 years.JUDY R. | Premières impressions
Your staff was wonderful the gentlemen that were there they were very helpful And I would definitely recommend this location to any of my friends in your areaMarti A. | Premières impressions
Very professional and friendlydarlyne y. | Premières impressions
Le client n'a pas laissé de commentaire.Kenneth T. | Expérience générale
Angel is just a fantastic manager he helped me with all my needs.whatever I needed.great customer serviceKatherine D. | Expérience générale
Le client n'a pas laissé de commentaire.theodore r. | Expérience générale
Le client n'a pas laissé de commentaire.Stephanie M. | Premières impressions
Le client n'a pas laissé de commentaire.theresa m. | Expérience générale
Great customer service! I will recommend this company to anyone.JAMEELAH P. | Premières impressions
Le client n'a pas laissé de commentaire.Lauren P. | Expérience générale
Le client n'a pas laissé de commentaire.John M. | Premières impressions
Le client n'a pas laissé de commentaire.Anayah C. | Expérience générale
Haven’t actually moved anything into the storage unit yet, but unit was clean and should be ample size.Robert M. | Premières impressions
I was always treated with the upmost care and respect by Mr. Angel N and the staff. I will miss you guys too...Joyce P. | Expérience générale
Area outside the gate to storage was really dirty and shouts of filth. Also we could not get our furniture into the unit dedicated to us. Way too small and our furniture wouldn't go through the doors so we had to go with public storage.Donald H. | Expérience générale
Le client n'a pas laissé de commentaire.Una M. | Premières impressions
Keep up the good workStanley W. | Premières impressions
Outside storage facilities filty whit junk and trash city doesn't do anything about it .manager has to clean which he doesn't always have time. Corporate should address this with city its not on uhaul property. The pile of junk is dump every week makes the facility look dirty and unsafefrank n. | Expérience générale
Great customer service I felt welcometiffany e. | Premières impressions
The manager was excellent. He went out of his way to help me and got great results for me he is the right man for the the job.. His name is Angel Navarrofrank n. | Premières impressions
The staff was excellent just don't like the facility setup. When I called about a drive up on the outside that's what I expected. I didn't want to be crammed in and having to go inside.Shanita B. | Premières impressions
This storage uhaul was one of the best experiences my family and I have had. They are so customer service oriented! Angel Navarro was so helpful in my transition into another state!!Angelina N. | Premières impressions
Professional team. Helpful, friendly and well organized! Didn't have to stand around waiting, truck was ready to go quickly. Merci.Cynthia R. | Expérience générale
The team here is professional and friendly. I had a last minute dilemma finding a storage place, and this site was great! Set me up with a new storage unit in no time flat! Great experience!Cynthia R. | Premières impressions
Outside around the U-haul facility was not clean never the storage where I had to enter.Hawan C. | Expérience générale
Thankful for their oromot service.Felica S. | Premières impressions
The manager at this branch was very helpful.REGINALD N. | Premières impressions
When I booked they said it would be easy access on the street. At the location they gave me an unit inside the building. They had four truck parked in front. It was 100f on this day.Eris S. | Premières impressions
I had a very very good experience at U-Haul. The staff was friendly and very professional. The general manager Mr Angel Navarro expressed concern and care about my storage needs.Joyce P. | Premières impressions
Thanks for helpingLidia F. | Premières impressions
David was very helpful, easy to talk to and knowledgeable.branden t. | Premières impressions
Do I get prorated for moving out early?DEBRA N. | Expérience générale
I called other places and they didn’t have what I need it I called this place and they helped me right away and not only that they gaved me one month of free storage this is why I am giving them a 5VERONICA C. | Premières impressions
Customer service was GREAT! Everyone has been so helpful, the truck ran amazingly and is actually very simple to drive. The only issue was it does go through a lot of gas, but lucky takes regular.Anastacia S. | Premières impressions
Courteous, helpfiulKevin B. | Premières impressions
The storage is located on another block and the office cannot be accessed. The driveway of the storage area is littered with leftover items and have been there since I moved my things in.Todd S. | Expérience générale
Quick and helpful customer service. E-Z Check In. Well organized facility. Polite management and employees.Thomas Q. | Réservation
So for the last 2 weeks I have changed my moving date 4 times due to all the mishaps in selling this house each time customer service has been wonderful thank you! !!!Suzanne P. | Réservation
I would only refer a friend because of Daniel the manager. We had issues, he listened was kind and corrected them. My experience has been horrible with Uhaul. It was nice to end on a good note.CYNTHIA B. | Expérience générale
Threatening to place a lien on my property after I've already moved out was rude.Paul S. | Expérience générale
Met all my needs.MARGARET B. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Nous offrons la plus grande sélection de l'industrie!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!