Évaluations des clients U-Haul Moving & Storage of Trenton

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Trenton

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Willie H. le

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N/a

Kevin D. le

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Le client n'a pas laissé de commentaire.

Vivian B. le

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Le client n'a pas laissé de commentaire.

Douglas J. le

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Le client n'a pas laissé de commentaire.

Nicole C. le

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Le client n'a pas laissé de commentaire.

okey S. le

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Please reduce the rate on the mileage

Ron G. le

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Overpriced and the website booking was deceitful. Will be using Home Depot from now and on.

barry S. le

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Le client n'a pas laissé de commentaire.

Peter B. le

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Everyone was helpful, but the dolly we had reserved was not available. Also, we had to pay for 6.5 gallons of fuel to refill the van and only drove 37 miles. It was not as full as we were told it was. I informed the kind gentleman who helped me but he said there was nothing he could do.

TUERE B. le

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Le client n'a pas laissé de commentaire.

Allison D. le

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Our sales associate was great, certainly knows his job well and was extremely professional and pleasant. The 26 foot truck was in great shape and was obviously well maintained. The whole experience, minus the physically moving a 3+ bedroom worth of stuff of course, was perfect. Highly recommend this particular location.

Eva N. le

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There was only one staff person on duty! He was very kind! His computer kept freezing up I felt sorry for him But, he did persevere!!

JOHNSON M. le

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N/A U-Haul...Simply the best.

Kenneth O. le

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There was a systemwide issue that made it take 45 minutes to get through the rental process. Then the quoted price appeared to be much more than the quote amount.

vonda S. le

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-

Paul B. le

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Le client n'a pas laissé de commentaire.

Regina L. le

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There was a system problem which caused delays in expediting services and tit also caused issues in verifying reservations. The customer service guy was very explanatory and apologetic but people were becoming impatient and irritated not knowing if they could get what they came for.

Rustin D. le

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Don’t cancel orders without contacting a customer (especially after you sent confirmation texts and emails)Have better phone support and don’t disconnect people from support chat when they need help the most. Just don’t be terrible at your job.

Jose A. le

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Le client n'a pas laissé de commentaire.

Mauricw L. le

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AWESOME

Robert B. le

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Everything was great

Regina P. le

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Cannot think of anything that would have enhanced my experience.

Matthew S. le

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Le client n'a pas laissé de commentaire.

Roman A. le

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Was told to go to a different location to pick up a truck for my reservation. New location did not have record of my reservation or the truck that I reserved.

Valarie S. le

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Maybe add another worker. The line was too long.

Misty D. le

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Please be sure that an attendant is available upon arrival and that the cash drawers have proper change

Theresa C. le

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My customer service was excellent. My truck was horrible. Every time I applied the breaks I felt a buckle and felt something under it. The trailer light kept coming on while I was driving it This was the worst truck I ever had from your company. I like when the other equipment was supplied (blanket and hand utility truck), not being charged extra.

james B. le

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Le client n'a pas laissé de commentaire.

JUSTIN L. le

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The guys that were working at this location were extremely pleasant and helpful. There was also an incredible selection of trucks and trailers to choose from. Undoubtedly the best overall experience I’ve had with U-Haul up to this point.

Fabian B. le

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Le client n'a pas laissé de commentaire.

Kennedy R. le

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Le client n'a pas laissé de commentaire.

Christopher K. le

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Awful experience will never rent again

Alan C. le

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Le client n'a pas laissé de commentaire.

Richard C. le

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Le client n'a pas laissé de commentaire.

DJuana H. le

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Won’t ever use uhual again!

Mona M. le

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Courteous and efficient. One fellow agreed to attach the lock as we had an appointment to get to. I have the card and one key. He has the other. Could you please mail that key to me: Mona McCormack.

Chantal P. le

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Your service. Very good customer services waas excellent with a very warm welcome.don't online to longe.

Roxanne C. le

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Ahmed is the best!

robert l. le

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The staff was great and very helpful on both sites from pick up and delivery.

ARMENUS G. le

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Can customer be given the opportunity to participate in a prize or draw einning event every month?

yingkai w. le

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The general manager of U-Haul Trenton was really helpful and knowledgeable. He is also friendly and warm-heart. He went beyond to help me resolve the trailer issue by switching to a van.

robert l. le

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Reps are nice and willing to help!

JAMES W. le

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U-haul equipment always blocking your unit when you go to access your things.

Robert Y. le

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Professional service

valarie s. le

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I didn't use the Brunswick Ave location. I am not using any storage there either. HYANNIS locatio couldn't find Buxton's Storage on Ferry Road, Ewing, 08618. Had to correct by calling UHAUL.

Michael K. le

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Could better understand U-Box.

jOHANA G. le

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Good service

Thomas Z. le

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Prompt and flexible service. Thanks!

lauren i. le

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Wrong info/staff re:1month free rental/storage w/ 1way truck rental meant my being charged for 1month storage(almost $100);said didn’t matter if storage was at end/start facility/ok if 1-2days early

debrora b. le

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The manager never got back to me in timely manners regarding my storage unit when i lost my key to lock. Due to poor customer service and inconvenient hours unable to move out of storage in time. FEES

Gabriel S. le

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Staff was helpful. Storage unit leaked and damaged some belongings. Large garbage pile next to the unit.

Jeffrey R. le

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Great men of character who were able assistants.

Chanise B. le

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Great customer service experience.

JOSEPH E. le

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I am very satisfied with the customers service and assistance. I would definitely recommend someone to uhaul Trenton Nj