Reserved a large dolly and moving blankets. When I picked up a truck, which was at a different location, they had none. Very frustratingtracy D.
Customer Reviews for U-Haul Moving & Storage of W Greenville
Pour nous contacter
Greenville, SC 29605
(& White Horse Rd Hwy 25)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Jessica that worked on Grover Rd had a very nasty attitude and she was rolling her eyes as I walked in to get my uhaul truck.Vivian H.
Forced to pay things that weren't necessary and the storage floors weren't clean. The staff were ok. The one guy who assisted us with the trailer was great. But the ladies who assisted with the storage were not punctual and typed in the information wrong such as name and ID expiration etc. Overall, bad experience and storage instruction wasn't clear.Samuel B. | Premières impressions
Le client n'a pas laissé de commentaire.Debra R. | Premières impressions
Le client n'a pas laissé de commentaire.Jennifer M.
Le client n'a pas laissé de commentaire.JAMES B.
No issuesjohn C.
Le client n'a pas laissé de commentaire.Matthew H.
Le client n'a pas laissé de commentaire.PHYLLIS S.
Le client n'a pas laissé de commentaire.JAMES H.
Le client n'a pas laissé de commentaire.DANNY S.
Le client n'a pas laissé de commentaire.ALEXIS M.
Le client n'a pas laissé de commentaire.CRISTINA R.
Le client n'a pas laissé de commentaire.luis C.
Le client n'a pas laissé de commentaire.BENJAMIN C.
TyMARION D. | Expérience générale
Le client n'a pas laissé de commentaire.SONYA G. | Expérience générale
The facility was excellent. But I made my reservation over the phone and they reserved the wrong type of room. I got a pull up instead of way indoor. But I am satisfied. If I need to move to a different type of room I will later down the road.Vertie G. | Premières impressions
Le client n'a pas laissé de commentaire.richard R.
Le client n'a pas laissé de commentaire.ALLAUNTRIA Y.
Sales girl hooking up my trailer and getting the contract was very competent and cordialâ€¦ returning the trailer was easy as well!!THERESA B.
Le client n'a pas laissé de commentaire.PRETELLA R. | Premières impressions
Le client n'a pas laissé de commentaire.SHAUN B.
Le client n'a pas laissé de commentaire.Benny L.
Great Customer!!! Very helpfulBEVERLY F.
Le client n'a pas laissé de commentaire.JENNYLYNN H.
Your scheduling has gone haywire!Gene R.
Le client n'a pas laissé de commentaire.WILLIAM T.
I waited about 10 minutes before I saw anyone inside. When I received the truck it only had 1/4 tank of gas . Windshield was filthy on the inside, looked like something splashed up from the dash. Tire pressure warning light was ON for right front tire.RONALD T.
Make the drop box easier to locatelillie P.
Get workers who actually know what good customer service isZANETA H.
Location of pick up not as described. 75 miles from my location in Evanston. I was told it was 40 miles. Put us in bad situation.DONNA G.
I did self return so I didn't have contact with anyone.DERIC S.
Make it noticeable to where you drop your key off. Took me 30 min to find the key drop box. Wasn't even a drop boxNICHOLAS E.
There was no gas upon getting in the Uhaul and being a loyal customer, I never receive any discounts. Very disappointed!SHAWNA G.
Never able to get ahold of anyone in the office, switched appointments on me without confirming, and didn't even install the wiring kit properly for my trailer hitch. Rather than it being mounted next to the trailer hitch as it should be I have to pull it out of the trunk of my SUV and close the back door on the wire and have it hanging out the back of the car to hook it to a trailer. Very poor install. Never will use their services again.ZANE C.
There were alot of cosmetic dents with this particular truck - it did not affect performance and the truck was otherwise clean. It just took a long time to document all the dings and dents.CHARLES B.
Why would someone design a storage facility with multiple floors and no elevator? I told the lady on the phone when I made the reservations for my truck, & storage I didn't want anything on the second floor, and she booked it anyway. The people who work in the actual store were really helpful, and cool, it is not their fault.ashon m. | Premières impressions
* Discuss all potential charges with customer at contact signing. I was charged a 20 $after hours return that I was not aware of. Only went 3 miles and returned truck in 5 hours. I could have kept it overnight or parked it across the street til morning and just drove it across the street as soon as they opened. I feel like I was punished for returning it early * Not allow small children of employees in store very unprofessional and takes away from customer's valuable time. The rep had a 2 or 3 year old present that needed a hug everytime her attention was on anything but him.TABATHA C.
Do people right and stop talking people money.CAPRICE J.
Le client n'a pas laissé de commentaire.Fernando C.
Le client n'a pas laissé de commentaire.WILLIAM H.
The uhaul they had ready for me the battery was dead and they wanted to jumpstart it and I said NO so they transfer it to the next size not charging more money.SANDRA D.
Le client n'a pas laissé de commentaire.MICHAEL L.
Le client n'a pas laissé de commentaire.Sharon S.
Le client n'a pas laissé de commentaire.JOHN G.
Le client n'a pas laissé de commentaire.HITEN P.
Le client n'a pas laissé de commentaire.CARLTON N.
Le client n'a pas laissé de commentaire.CARL S.
Very good experience.THOMAS L.
Le client n'a pas laissé de commentaire.JOANNE B.
Navigating the parking lot is a bit tight, especially when dealing with trailers. But the staff person was great!MATTHEW W.
It would be good if after the 24 hrs, when it jumps from hours to days, an option for 1/2 day increments was available like 2 1/2 days. Otherwise great service.STEPHEN C.
Le client n'a pas laissé de commentaire.Stephanie W.
Le client n'a pas laissé de commentaire.Rebecca F.
Le client n'a pas laissé de commentaire.Jasmine D.
Le client n'a pas laissé de commentaire.PHILIP H.
Great job in reasonable time. Exceptionally pleased..Stan A.
Le client n'a pas laissé de commentaire.MELVIN E.
My only disappointment was where I was charged 13 cents for going 3/10th's of a mile over the allotted mileage, come on Uhaul, seriously, I know it was only 13 cent but you probably spent more money on the transaction than you made in profit.DAVID J.
Professional and helpful staff. ThanksHUGH P.
Le client n'a pas laissé de commentaire.JY'QUENTAVIUS J.
Le client n'a pas laissé de commentaire.LINDSAY R.
Le client n'a pas laissé de commentaire.Richard D.
Le client n'a pas laissé de commentaire.SHATECHA G.
Great placeNathaniel L.
Excellent drop off setup and procedures. I was in and out very quicklyCHARLES T.
Le client n'a pas laissé de commentaire.Ray O.
Le client n'a pas laissé de commentaire.JACQUELINE C.
Great customer service and a amazing atmosphere I'll definitely go here to rent going forwardAlisha T.
I had to drive 40 outta the 53 miles just to the location to get the U-Haul not counting the day before I had to drive to a different location to get one I had reserved but once I got there it wasn't available so I wasted my time and gas to go another 40 miles outta my way.Kayla S.
Jessica (I hope that is right name) did a great job. Very positive and personable. Also very focused on each customer even though it was very busy.ROBERT B.
Le client n'a pas laissé de commentaire.Stefan K.
Le client n'a pas laissé de commentaire.WILLIAM S.
Nothing, girl who opened was extremely helpful as I was struggling w some app glitches in my phone.GLEN B.
The trailer was grimy from highway dirt and grime and needed to be washedDONALD R.
Usually get better accommodation for storage when renting a vehicle. Have been using Uhaul for a while and frequently last years. So feel like should be better terms for recurring customers. Thanks have great dayRod G.
Le client n'a pas laissé de commentaire.Bryan G.
Le client n'a pas laissé de commentaire.Ray O.
Customer service was poor. Lines were long and equipment didn't work while trying to take a picture of the license.CHELSEA H.
After hours drop off. However, area was clean, directions for drop off were clear and concise.Jonathan W.
Le client n'a pas laissé de commentaire.NORMA M.
Le client n'a pas laissé de commentaire.KATHRYN B.
Make sure what you say is the same as in the agreement. I was repeatedly told to return Van with same amount of fuel, which was at a half tank, but agreement require more fuel. I didn't read the fine print because of what was told. At return site had to pay extra. Contact pickup site to resolve issue didn't care for response got from manager. It is this experience why I would recommend to a friend with caution; that is the inconsistency with what is said and written. The equipment was excellent; it was the human issue I had a problem with.RICHARD J.
Trucks need to be updated.JOSEPH T.
Representative was very unpleasant, rude and short. Instructions to return truck were very poor. Customer service didn't provide clear information about final charges. Although gas was filled to the required line. I was charged extra.KATHERINE O.
Le client n'a pas laissé de commentaire.MICHELLE B.
I feel sorry for the folks there. No help, few folks working. I don't blame the people there, it's everywhere; I know their training has had to be minimal, and they have no idea how to really converse with customers. Friendly, yes. Again, I feel sorry for the Grove Road staff.RONNIE M.
The online drop off form gave different instructions than what the u-haul employees said to do with the return. The staff was friendly, but the overall process was confusing.Megan S.
Le client n'a pas laissé de commentaire.ZACHARY G.
Excellent customer service, friendly and professional staff.SYLVESTER J.
Le client n'a pas laissé de commentaire.David N.
Everything was awesome. Truck needs a little engine maintenance but other than that equipment was ready when I got there and it was clean and the staff was great with giving tips and information to make my experience awesome. Actually is the best experience I've ever had with U-Haul over the years.Tabatha C.
Never received the text to return the equipment and got charged an extra 20 dollars!!!!!!!!!!Katherine K.
Le client n'a pas laissé de commentaire.DWAYNE H.
Le client n'a pas laissé de commentaire.HORACE W.
Great staff!Austin F.
Le client n'a pas laissé de commentaire.Eric P.
Building was inside and had no lighting. Even though there was a light switch. Was told lights did not work. Made it very hard to see insidePATTY W. | Expérience générale
Time. There were only 2 people working. So the person on the inside had to inspect the truck at return as well as physically check out equipment to customers checking in. I waited 35 minutes to turn in my rental truck.Kelsee R.
Le client n'a pas laissé de commentaire.STEVEN P.
Le client n'a pas laissé de commentaire.TONIA C.
Le client n'a pas laissé de commentaire.JOSEPH M.
Nothing, this is one of the better U-Haul Centers I've ever used.James F.
Le client n'a pas laissé de commentaire.DEVORIO H.
Le client n'a pas laissé de commentaire.jenette H.
Le client n'a pas laissé de commentaire.Joanna B. | Expérience générale
This uhaul in south carolina is very friendly and very helpful 😀Yvette L. | Premières impressions
The only thing I can suggest is better communication about the buildings and units the locations.Brandi G. | Online Move In
Le client n'a pas laissé de commentaire.WILLIAM F. | Premières impressions
The guy that set up the account for storage was helpful. His name was Bradley on Grove rd in Greenville SCOrvia G. | Premières impressions
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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