Évaluations des clients U-Haul Moving & Storage of Warren

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Warren

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Daniel K. le

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Customer service is terrible and can't get a uhaul employee to answer any of my questions and address my issues charged 3× the amount it Should be to a card they were not authorized to use

Trent D. le

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Le client n'a pas laissé de commentaire.

Amy D. le

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Exceptional customer service!

Lillian P. le

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Le client n'a pas laissé de commentaire.

Daniel M. le

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Le client n'a pas laissé de commentaire.

Michael B. le

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Le client n'a pas laissé de commentaire.

Rachel M. le

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Le client n'a pas laissé de commentaire.

Gloria Y. le

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It is always a pleasure using uhaul for my needs

Angelena L. le

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Le client n'a pas laissé de commentaire.

Edward R. le

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Very accommodating. Thank you for your help!

Rachel M. le

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Le client n'a pas laissé de commentaire.

Steven W. le

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Great company great customer service . We will use U-Haul as our moving company every time.

Deborah C. le

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Staff were polite and all of that; however, when I reserved the truck I asked about mileage and was told to the effect "not to worry about that with a one-way rental." When I picked up the truck I was asked the destination address to calculate mileage (?!) which I suppose is fine but there was no consideration about mileage to get it from my house to the U-Haul drop-off location - this additional mileage should have been factored in to the "allowed" mileage (unless of course your system is designed to nickel-and-dime the customer). As it turned out we drove directly to drop-off locale (where I have a storage unit) which is the only reason I didn't go over the mileage.

David Y. le

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Le client n'a pas laissé de commentaire.

Sally G. le

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There was only ONE person working the desk for rentals and returns. Many people were waiting to be serviced. The gentleman who was behind the desk was awesome. He was knowledgeable and very kind. Not his fault he was there alone. In fact, you should give that fellow a raise.! He deserves some kind of reward for his managing that crazy place. His name was Ethan M. I have always rented Uhauls from this location since it is very convenient for me. Not so sure will choose this location again.

Dan S. le

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Le client n'a pas laissé de commentaire.

Christine F. le

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My money still has not been released to C.C my bank said it was your company holding it

Donald G. le

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Le client n'a pas laissé de commentaire.

Joseph M. le

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Le client n'a pas laissé de commentaire.

Larry S. le

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Le client n'a pas laissé de commentaire.

Michael B. le

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Le client n'a pas laissé de commentaire.

Steven W. le

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You have U-Haul users for life. Fabulous personnel. Very friendly we will be back .

Dean N. le

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Le client n'a pas laissé de commentaire.

Michael B. le

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Check in was nice and easy.

Roger C. le

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Le client n'a pas laissé de commentaire.

DAVID B. le

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Le client n'a pas laissé de commentaire.

reggie R. le

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Le client n'a pas laissé de commentaire.

Jeffrey P. le

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None

John B. le

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Le client n'a pas laissé de commentaire.

Michael B. le

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Le client n'a pas laissé de commentaire.

David W. le

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Le client n'a pas laissé de commentaire.

Alfred T. le

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Everything went good

Phyllis C. le

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They are wonderful, helpful, thoughtful, courteous, professional and polite. They made my experience of a difficult move, easy. I cannot say enough about the quality of the Warren facility.

Phyllis C. le

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They were incredible. Please give them a ten (10) star rating. Thank you Phyllis Coleman

Jeffrey P. le

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Le client n'a pas laissé de commentaire.

Bo R. le

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Le client n'a pas laissé de commentaire.

Morgan B. le

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Le client n'a pas laissé de commentaire.

Adrena M. le

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Le client n'a pas laissé de commentaire.

kevin C. le

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You are doing everything right as far as I could observe

bob M. le

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Na

Christopher M. le

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Le client n'a pas laissé de commentaire.

Steven H. le

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Le client n'a pas laissé de commentaire.

James A. le

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I had an equally good experience dropping my rental off. Staff was friendly and extremely helpful. Thanks y’all!

Ana S. le

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Le client n'a pas laissé de commentaire.

Anita C. le

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Le client n'a pas laissé de commentaire.

Ronald B. le

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Very nice people working there. Good price for rental and nice store inside.

Christine C. le

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Trucks RPM ran very high which was not fuel efficient ,also the engine ran rough.. Truck was clean though

Michael S. le

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Le client n'a pas laissé de commentaire.

Ron T. le

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straps on the trailer need to be replaced and i had trouble getting thru on the phone to the location otherwise people were excellent

Michael L. le

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Very friendly service from Maranda . Will tell friends about this location

Jay B. le

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Le client n'a pas laissé de commentaire.

Tristan R. le

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Le client n'a pas laissé de commentaire.

Tristan R. le

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Everyone was very nice; however, the employee was not well-trained on the computer system which made for a lengthy process.

Ruth K. le

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The three gentlemen that helped me were courteous, conscientious and I couldn't have been happier. I would definitely ask for the same people again.

Lindsey T. le

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Le client n'a pas laissé de commentaire.

Patrice G. le

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Le client n'a pas laissé de commentaire.

John S. le

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Le client n'a pas laissé de commentaire.

john T. le

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Le client n'a pas laissé de commentaire.

Jamie G. le

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When I brought back the truck, the employee was very rude. She moved the trucks speeding around the corner of the parking lot Could have caused an accident.

Brian C. le

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Le client n'a pas laissé de commentaire.

Phil M. le

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Nothing. The employees were polite and informed. The Cargo Van I rented only had 2,000 miles on it and was an unexpected joy to drive. ??

Jake K. le

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If you change pick up locations compensate for more miles and extra fuel more miles and extra fuel consumption.

Laura. S. le

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Le client n'a pas laissé de commentaire.

russell Y. le

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The drop off was a great experience, I got in and out within a minute.

Chelsea L. le

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Le client n'a pas laissé de commentaire.

Mark N. le

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Le client n'a pas laissé de commentaire.

terrance T. le

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I would like to have had a paper recite when I returned the equipment

Jared S. le

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Truck I reserved was not there. Got smaller and not given the $50 credit I was promised for the screw up. I will NEVER use Uhaul again

Stephanie N. le

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I really appreciate the red head lady she is amazing she helped me in every way possible to get a uhaul and obtain my wallet 10 out of 10

Robert H. le

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Le client n'a pas laissé de commentaire.

laura F. le

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Le client n'a pas laissé de commentaire.

Michelle N. le

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Le client n'a pas laissé de commentaire.

Lee K. le

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?????+!!!

Jennifer A. le

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Dropped off after hours very simple to use actually left my keys in the truck and they were super helpful to get them back

Keith H. le

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Le client n'a pas laissé de commentaire.

Bo R. le

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Le client n'a pas laissé de commentaire.

George M. le

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Have two people working at the counter for a Saturday morning. There was only one and it got a little busy

Rachel F. le

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No improvements! Vehicle was great, instantly available, and personnel made entire process easy and fast. Great service

James M. le

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Le client n'a pas laissé de commentaire.

Karen M. le

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Le client n'a pas laissé de commentaire.

Brian G. le

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Le client n'a pas laissé de commentaire.

William F. le

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The person that helped me would not hook up trailer because I had a 1 7/8 ball told me 2" was required walked away after I tried to tell her that in the past I had used that trailer with that ball.Told me to "do what you gotta do"and started to walk away I returned hometo get a 2" ball for them to install.Went online chatted with Stacey Pablos she was very helpful and told me 1 7/8 was fine.Returned to store same person said be with you in a minute came out made hook up.Her ignorance of your requirements and poor attitude cost me valuable time and money as I had people waiting to help load equipment.I have rented from this trailer at this ,location on several occasions with little problem,however this time was bad.I have not spoken to the manager because she was not in ,asked the employee to have her call me at the number on the contract she is do in tomorrow and I will speak to her then if she does not call.

Larry K. le

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Train agent to give direct and proper imfore mation and not what they want to here when trying to rent there more i can say but wont

brett S. le

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Le client n'a pas laissé de commentaire.

STANLEY H. le

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FANTASTIC SERVICE WHICH FAR EXCEEDED OUR EXPECTATIONS.

kATELYN B. le

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Le client n'a pas laissé de commentaire.

Richard T. le

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Customer service was excellent. The truck rented had some exterior blemishes but ran and drove fine. The interior was clean. Very good experience.

David C. le

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Le client n'a pas laissé de commentaire.

heather W. le

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Le client n'a pas laissé de commentaire.

John P. le

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A deer totaled out my vehicle I ended up in the hospital and was unable to return the unit had a friend drop it off at a location in deland florida and now they are trying to bill me for $15000.00 ????

Michael M. le

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Everything was as planned and all everyone was professional and understanding.

Susan T. le

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Le client n'a pas laissé de commentaire.

Kathleen S. le

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Le client n'a pas laissé de commentaire.

Kathleen S. le

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Le client n'a pas laissé de commentaire.

josh M. le

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Everything was great!! Great people. Very friendly and kind. Will rent from the Warren facility Everytime damn time I need a U-Haul!!!!

Karl G. le

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it was near closing time when i returned the truck. the staff took time to take care of the return completely.

mark B. le

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Used the mobile app to acquire my uhaul. Was very easy and convenient that I didn't have to have anybody there! However, it was difficult for a minute because my Uhaul vehicle wasnt in the location it said it was. Other than that, GREAT PLACE!

Henry A. le

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Le client n'a pas laissé de commentaire.

scott L. le

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Le client n'a pas laissé de commentaire.

Harold Y. le

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Le client n'a pas laissé de commentaire.

DOUG L. le

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general mgr was fantastic

karrie S. le

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The employee was very rude. Didn’t even check equipment with us, just told us to drop it.

James A. le

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Le client n'a pas laissé de commentaire.

Henry A. le

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Le client n'a pas laissé de commentaire.

Joseph W. le

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The Lady That works there was vary rude and had to make her show me were she would like the trailer

Angela T. le

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Customer service was very helpful

Veronica S. le

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There should be more details provided on how the self pick up process works. I had the U-Haul scheduled for 11:30am but didn’t leave until later due to the authorization process from the parking lot.

BRIAN J. le

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Ladies over there are amazing. Love them. Thanks!!!

Oscar P. le

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Front End Staff were Always very attentive and responsive Great Experience and will come back again!

mark s. le

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MY ONLY COMMENT AND WARNING TO ANYONE WOULD BE TO NOT PUT ANYTHING OF VALUE THAT MAY BE SUBJECT TO MOULD OR MILDEW. WE STORED LEATHER FURNITURE IN THE FACILITY AND IT CAME OUT MUSTY.

Walter S. le

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I paid for secure access but there was no fence ever installed so it was wide open to anyone who wanted to wander in. The staff was friendly. It was easy to access the storage area.

lucille w. le

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They really helpful Thank you

Arlesia D. le

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I was initially given an outside unit because the person working thought I wouldn't be done unloading before it was time for him to leave. No satisfaction for dangerous faulty trailer towing my car!

JACQUELINE M. le

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Location is a bit too far for me and my friends

RHONDA T. le

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I purchased a storage room but did not move in until 2 weeks later they sold my room to someone else and deactivated my key they had to move me into an other unit and I was over charged for boxes

Sherry J. le

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Clean convenient storage. Polite staff.

LOUISE A. le

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They did a great job. There was just th us one guy that works there that has a nasty attitude and smart mouth. Other than that the service and other worker's were awesome. I'd recommend your services.

tomeeka w. le

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Everything was nice except the hours you can use the card and when I tried to check out and give my card back. It was 6:54 pm and it closed at 7 but the two people in there had already locked the door

Cynthia V. le

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I have no comments

THOMAS K. le

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Facility was flooded for 2 days before I found out that my stuff was soaked. Management didn't know.

MARCIA P. le

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Price could of been cheaper

hannah b. le

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Employees are excellent. Keep up the good work! Storage units are new and they are well maintained and clean had no issues!

james m. le

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Had no problems