Customer Reviews for U-Haul Moving & Storage of Warren

3 643 évaluations

644 Main Ave SW   Warren, OH 44483
(by the old Mickey's Army Navy)

(330) 399-1351

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 7/4/2022: 7h00 am à 5h00 pm

Services dans cet établissement :

Pour nous contacter

(330) 399-1351

644 Main Ave SW
Warren, OH 44483
(by the old Mickey's Army Navy)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 7/4/2022: 7h00 am à 5h00 pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

Jason P. 
Évaluation :
4

There was only one employee at this location. She did a great job, but she was overwhelmed.

Dan S. 
Évaluation :
1

Customer service absolutely sucks I would not recommend your service if it was the last truck on earth. Your staff lied did not follow thru with the notes on the bill nor did they follow up. I would like a complete refund for my rental. I also did not get an appliance dolly that I was told would be there amd available.

Larry P. 
Évaluation :
4

Truck was dirty, chips on seat cardboard on floor

Mario T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer A. 
Évaluation :
5

very nice people , will be back to rent again

joe Z. 
Évaluation :
5

This particular location has helped us on several occasions, when we desperately need a vehicle to keep our deliveries going. They have always been very helpful and professional. Thank you for always having our backs!!

Todd H. 
Évaluation :
5

Everything was excellent including the lady that took care of me when I came to get my van I ordered. Her name is Rosalina Kaczmark.

CHARLES R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

diane E. 
Évaluation :
1

Charge me extra $50 cleaning fee without any reason

Jackie S. 
Évaluation :
4

Service the vehicles for running/ driving capacity! Check engine light was on the entire time and possibly the transmission was slipping or something underneath. Need more than one rep working also. Having to wait 30 mins or more in line when you have a reservation is a bit frustrating.

Denise M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ray S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christie C. 
Évaluation :
5

The lady who checked me in was just wonderful. She brightened my day.

Jennifer A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelsey M.  |  Premières impressions 
Évaluation :
5

👌🆗️

Charles C. 
Évaluation :
2

The uhaul was dirty, the windshield wipers didn't work, and the alignment was completely off. Got everything loaded up and when I arrived to my location, after it raining the entire trip, some of my stuff was soaked and ruined. I got to the location and there was no manager to talk to and the person checking in promised one would reach out to me, which never happened. Called the corporate number to talk with someone, said they had 3 days to respond to me, still never heard anything. Will not be using them again.

Sarah A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sam M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather M. 
Évaluation :
4

Interior of vehicle could have been wiped down/ been cleaner and windows cleaned.

Tad M. 
Évaluation :
3

Overall great experience from being able to reserve this online and pay for it up front and have it reserved. Great service.

Carl C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Natassia K. 
Évaluation :
5

This is for the company itself. When someone rents a vehicle, and declines to have any moving equipment- they want to use the entire space of the vehicle. When you have equipment in there, taking up space, you are not renting out the full truck. Stop this policy. If I choose to rent woth uhaul again- I will have to make sure the moving items are out of the truck before I leave. I also did not want to be responsible for those items. It was incredibly difficult to fit the items, due to those moving supplies being in the way Thank you.

Bryan C. 
Évaluation :
1

I was charged 3 different times on my credit card

Stephanie R. 
Évaluation :
4

The young lady who helped me out was fabulous very polite and professional. Only down fall was they need another worker to help move trucks on busy days

Richard B. 
Évaluation :
5

Van was basically brand new and drove really nice.

Nicole A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

catherine L. 
Évaluation :
5

The personnel working at the Warren, Ohio location were exceptional helpful and polite. I will definitely rent again!

Ed R. 
Évaluation :
5

It was after hours but very simple to complete the drop off process

Robert R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert D. 
Évaluation :
5

Nothing. Everything was perfect

kambrea O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

tomothy A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SAMUEL M. 
Évaluation :
5

Everything was great! Employees were very helpful and knowledgeable about my moving situation! I have moved multiple time in my life. I have used this Warren store 2 times and both times my moves were made easier by these guys! Definitely would recommend them!

Stephen A. 
Évaluation :
5

The two young ladies working there were both excellent. The one took care of me when I picked up and the other when I returned the trailer. They both were super helpful and were very nice. You have two awesome employees there.

David K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William M. 
Évaluation :
5

Attendant that helped us with the auto transport was delightful.

johnny A. 
Évaluation :
5

When truck was dropped off, the person quickly greeted me and completed the confirmation of return. Was impressed that the rep had another truck in the check-in process, and made sure I was greeted.

Kenneth D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Quinntaya G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gene R. 
Évaluation :
1

When a customer's car gets hit while in the parking lot and the car was there because I rented a uhaul then staff can be a, abs needs to be a lot more accommodating with helping the owner and local law enforcement in determining the culprit in a “hit, skip, crash accident”. I will never rent from u haul ever again. You have lost a customer for life.

Robert R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen W. 
Évaluation :
3

Truck was dirty in the box. Desk help needs improvement.

HEATH L. 
Évaluation :
5

Very helpful and friendly.

carmen R. 
Évaluation :
4

The box did not arrive on time at all. The pickup from warren Ohio was smooth. However, the delivery driver in Houston texas was disgusting with a horrid attitude. After my box being 4 days late and me spending each day for hours on the phone with uhaul customer service, I'll never use the uhaul boxes again.

Christopher H. 
Évaluation :
5

Great people

WILLIAM B. 
Évaluation :
5

Keep doing what your doing!!

MICHAEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Scott M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian D. 
Évaluation :
3

Truck had issues that did get fixed just frustrating being 5 hours behind on arrival. The location at Beaver Falls PA. Were awesome. Kelly Klink was very helpful and made sure we had water and snacks during our wait. Kudos to her and Mike.

Lisbeth R. 
Évaluation :
5

don't mess with a good thing!

john W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Morris F. 
Évaluation :
3

Communication between staff and customers need highly improved. One person says one thing to a customer, and it's not communicated to the next staff after they leave. Truck was nice and updated.

Angela D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ben B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eugene F. 
Évaluation :
4

When we went to go get a truck , we walked in and the Lady behind the desk was not nice, she not once smiled was very short with everything. I would go back there to rent but I would go to another employee instead of her.

Samantha R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert B. 
Évaluation :
5

Everything is fine, but the windows needed cleaned.

Ronald F. 
Évaluation :
5

The lady working this location was above and beyond helpful!! Excellent customer service!!

Val L. 
Évaluation :
5

I reserved online, and my trailer was ready and waiting for me when I arrived. The staff was very friendly and helpful, and had me on my Way in minutes. The return was even easier, as I was met in the parking lot, the trailer was offloaded, inspected, and I was on my way. Thank you to all who were involved.

Keith J M. 
Évaluation :
2

They gave me car with an engine light on and the car would stall on me in traffic every ten minutes. Would not recommend because of the condition of the car that they gave me. Customer service could've been a little better as well.

KieAeira B. 
Évaluation :
3

My experience went pretty smooth. Maybe have more staff on hand.

Kelly H. 
Évaluation :
5

Always treat me right

CHRISTOPHER G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Archie B. 
Évaluation :
1

The lady I dealt with in the morning when picking the trailer up was rude and very unprofessional the trailer had mud and dirt all over it run lights didn't work on the trailer at all return led the trailer at the time it said two the two lady's that was there when dropping was very respectful and very helpful but I did ask if I was getting charged for a cleaning fee I made sure to notify them how the trailer was dirt when I picked it

William G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER G. 
Évaluation :
4

Truck was ok except the brakes were not good...steering pulled hard to one side we struggled to keep it straight on the road...and had trouble even getting up to the backroads speed limits

Jennifer N. 
Évaluation :
3

Not in a good area

Cheryl T. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

richard V. 
Évaluation :
4

Make sure gas gage works

Ernie B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Megan K. 
Évaluation :
2

Razor blade found in truck. Pickup times at u haul site were incorrect. Conflicting information given customer over the phone from 800 # than what the actual uhaul local site quotes and availability. Service is very slow. Customer service training should be a requirement. Employee moral appears to be low. Company needs to overhaul the entire system.

patricia W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHARON F. 
Évaluation :
2

Rented a 26 ft truck and it was obviously wrecked several times. Windshield wipers didnt work, oil was leaking on exhaust causing huge clouds of white smoke. Front end is very shaky. Spent way too much money to feel unsafe to drive.

Dwayne R. 
Évaluation :
5

I'm more than doubled my mileage that I said I was going to use and it didn't yell at me or nothing I just returned the vehicle with a completely overfilled gas tank

Roger S. 
Évaluation :
4

Not t charge a $20 next day verification fee. It's ludicrous.

Regina J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Traci T. 
Évaluation :
5

Found a takeout container of chicken noodle soup (partially consumed) behind the driver's seat. Also, an empty Marlboro cigarette box as well. A U-Haul cardboard sign also was in the truck cab, a small annoyance.

Richard W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Javier C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Peter K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Addie F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

don C. 
Évaluation :
3

Take off equipment price if it wasn't used, have enough staff to assist the customers and attach a ramp on the smaller trucks

Charrine M. 
Évaluation :
1

Was given 24' when wanted 15. Within 1 mile up road needed gas to being on empty. Upon return was charged for gas when I returned it with more than was given. Staff wasn't real concerned to get me on my way. Was made to have them enter credit card because machine was down. Was charged 128,11 which was more than bill which got held for 4 days. Glad I'll never deal with uhaul again. Penske will be my next choice

FRANCIS G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

bill A. 
Évaluation :
5

Ryan who answered the 1800 call I made was very rude!! He told me several times that he didn't have time to listen or answer any questions or concerns I may have. I asked him 2 x's to please stop rushing me and let me ask ? I had. He said he was too busy to allow me to express my concerns or ask ?!!! Should not answer the phone for anyone including himself!!!

Vickie C. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Josh K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
1

This was by far the worst customer service experience I've ever had. The guy mumbled " give me that key " and started walking away from me. I asked a question about if I should follow him or wait in the store, and he continued to mumble and walk away from me. I waited for him to come back in after looking at the truck, and he said "I said that you only had to wait if you wanted a paper receipt." I left still haven't gotten my electronic receipt. Awful customer service.

Heather R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

karen M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

tiana s.  |  Premières impressions 
Évaluation :
1

I would like a call from Kelly Anderson please. 3304155556

Deit D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nancy C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTYNE W. 
Évaluation :
5

Great service and professional staff.....they were awesome! thank you

FRANK D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JESSICA C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Delmar L.  |  Premières impressions 
Évaluation :
5

My move in experience was great. The staff was very helpful and caring.

Cassandra H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENISE T.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dalonte W.  |  Premières impressions 
Évaluation :
1

I tried calling multiple times and no one ever answers the phone. I tried to call and set up a payment or date I could come in and pay for my dead grandmothers things that I had in 2 storage units and they never answer the phone. They called me I was in a meeting for work and so as soon as I was excused I called back and they never answered. My dead grandmothers things were auctioned off.

Dominique M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharar D.  |  Expérience générale 
Évaluation :
1

I reserved a large storage unit when I reserved the truck, and the website said that it would be free for the first month. Then I added on a smaller unit. When my movers arrived at storage I was told they only had the reservation for the smaller unit and they had no more large units available. I had to have my movers take my belongings to another storage company.

Anne P.  |  Online Move In 
Évaluation :
5

The only problem I had was the last month of me storing my stuff there, I was bothered a few different times by another costumer of yours there that had a unit with the number of 842 and he was also drinking down there while at his unit. When I complained to the staff he said I had to call the authorities instyos going and saying something to him for drinking at your establishment. Thank you for reading this.

CARLA H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Isiah B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aida M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHEYENNE D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard M.  |  Expérience générale 
Évaluation :
5

In these current times; being convenient and affordable should be added to you guys commercials.

Kevin B.  |  Premières impressions 
Évaluation :
5

There was one gentleman who would not let me use a tool I thought that was a little disturbing I only needed a screwdriver or a pair of pliers and he was adamant about saying no I don’t think that was right and he had a little bit have a minute or two he had a little bit of an attitude

David F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel P.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DIANNA W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHELLICE C.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lori T.  |  Expérience générale 
Évaluation :
1

Worst experience of my life. Everything was ruined due to the property's poof maintenance and they did not even call to advise renters their belongings are ruined.

Julius S.  |  Expérience générale 
Évaluation :
5

Maverick went above and beyond to make sure my experience was easy and quick and it was so greatly appreciated. This facility is the store I used the last 3 times I moved and I will recommend it everytime

ALEC L.  |  Premières impressions 
Évaluation :
5

Uhaul rep on Monday I give him five stars ✨

Jo E.  |  Premières impressions 
Évaluation :
5

Very friendly and professional staff at your Warren facility.

CHRISTOPHER S.  |  Premières impressions 
Évaluation :
1

I never rented anything from uhual in my life When I first got my storage unit the lady told me I could access it 24 hours a day at any time that turned out to be a LIE could not Access weekends or after closing and the place is filthy the so called general manager refused to refund me my overpaid money when I left I paid for a extra month in advanced and when I moved out I left my locker spotless clean and took pictures corner to corner and the so called general manager "Kelly" there said I was not entitled to the advanced months payment I have proof I made she humiliated me in public trying to make me and my receipt look like a lie raising her voice almost screaming further more when calling the local and corporate uhual phone I couldn't speak with anyone else above her to assist me in my local U-Haul robbing me out of the money I AM owed because they have you on hold for hours and when they do pick up the phone your hung up on this has been the WORST experience from a NON Professional local U-Haul I ever imagined I been lied to repeatedly and robbed of the money OWED to me and the place leaks water and is a filthy mess absolutely unacceptable and a lesson learned to say the least I will be sharing my experience here with everyone I know as much as I can so they don't make the mistakes I did going there!!

josh w.  |  Expérience générale 
Évaluation :
5

Smooth, fast, and friendly. A solid, professionally run operation.

CHESTER S.  |  Expérience générale 
Évaluation :
5

Great location and staff is friendly. Never had a problem with tbis location at all. Thanks U-haul.

CARLA H.  |  Premières impressions 
Évaluation :
1

Messed up 3 business transactions and the guy lied to us and messed with us the whole time. Made us unload a truck in 2 hours when we were supposed to have the truck as long as ai needed. Then acted like a child when my voice raised because I got tired of him messing with us after 45 minutes. Never again.

SUSIE D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derick S.  |  Premières impressions 
Évaluation :
5

Mrs. Kelly and her staff is awesome!! I would have my moving and storage in no other hands. They're like family, helpful, kind and quick to assist. Merci encore.

Regina J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rashidi b.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sean K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mako c.  |  Expérience générale 
Évaluation :
5

Thank you, Kelly for being friendly, helpfull, and efficient.

CHESTER S.  |  Premières impressions 
Évaluation :
5

the inability to access my locker earlier than 9 am. is a bit annoying but not a deal breaker

christopher v.  |  Premières impressions 
Évaluation :
5

We were very pleased with U-Haul!

Cheryl W.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christina B.  |  Expérience générale 
Évaluation :
3

I was a bit disappointed that the largest unit available (12'x13'x5') was pretty inaccessible due to the stairs (which I was notified about) and the narrow hallway (about 3' wide by 6' tall - which I was NOT notified about). Though I would have been able to fit my furniture in the room itself, it was impossible to rotate the couch in the hallway since it was so narrow and awkward. The smaller units had larger hallways, but the largest ones up the stairs just wouldn't cut it. Unfortunately I didn't even get a chance to fill the unit up since the largest items didn't fit, so I feel like I overpaid. Also, some correspondence from the location mentioned 24-hour access, but the unit is explicitly only accessible from 5am to 10pm. At 10:01pm I was locked out and had to haul everything back home an hour away and extend my truck rental another day. Also, I'm pretty sure I witnessed like 3 crimes during my experience in the area. Warren is a dying post-industrial town, and this location is a bit of a rough spot. I wish I would have known. I can't blame U-HAUL for most of my misfortune while moving, but I think the narrow hallway on the second floor is a significant disappointment to say the least. It's not like I could have seen it ahead of time. I tried to call before I reserved it but I think they only ever have one person in the office and I could never get through. It was clean enough and maintained enough, but it really seems like there must be just one person keeping the place running. All things considered, this is the most convenient self-storage location for at least 30 miles, but I'm glad I know now that I need a smaller unit to fit my large items and that I should plan to arrive while the sun is still up if I want to feel safe.

Alexander W.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda P.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jessica B.  |  Premières impressions 
Évaluation :
5

They were very efficient in the process of getting me a unit. Merci!

KaThie A.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Clinton B.  |  Expérience générale 
Évaluation :
5

Rosalie was great, knowledgeable and friendly. She's a sweetheart.

Terressa P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Betty C.  |  Expérience générale 
Évaluation :
5

Everyone was fantastic and very informative. I would recommend u-haul to anyone making a small or large move. Two thumbs up!

Judd G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

melvin b.  |  Premières impressions 
Évaluation :
4

There was no signage or directions in my e-mails as to where my unit was. When I found the access door, there weren't any maps or directions to as to what grouping of units were where, and the floorplan of the building was a bit confusing (hallways would lead to dead ends, groupings of unit numbers were not in a fluid sequence, etc. This meant I spent about 35 minutes of my move in just trying to locate my unit by wandering around alone in this back warehouse. The facility is very nice, I appreciate the temperature readouts on the walls of the temp controlled units.

Daniel P.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth R.  |  Expérience générale 
Évaluation :
2

Considering I have several heavy items, I didn't think to ask whether my unit was on the ground floor, which it was not. When I asked about switching to a ground unit, I was told it would be an additional $10 after I was automatically charged for a lock although I already had one! I would suggest that your CSRs ask more questions.

Lea V.  |  Premières impressions 
Évaluation :
5

I've always had a good experience at your facility! Thanks

ken n.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vicki K.  |  Premières impressions 
Évaluation :
5

Always count on U-Haul for situations where moving and storage are important, lots of items to help make a move easy. Friendly staff, clean environment and great equipment I know I can count on to complete a move. Merci

heath f.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

miranda h.  |  Expérience générale 
Évaluation :
5

This was my first time get a storage box on the inside

cozette h.  |  Premières impressions 
Évaluation :
5

I had my items in the unit for several years and the unit remained bug free all that time . I was impressed with the courtesy of the staff at the facility.

LINNE H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth R.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lula H.  |  Expérience générale 
Évaluation :
4

A bit pricey

james k.  |  Premières impressions 
Évaluation :
2

My unit leaked and my dads dresser was ruined. That was the only thing left i had of him. I have washed $75. Worth of wet, moldy, bugs my clothes smelled like a chemical. We let them into our full unit to spray for bugs. I will never use this company again or recommend it. I payed insurance but the manager said it dosent cover that. Wtf does it cover.

Steven W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jaime C.  |  Expérience générale 
Évaluation :
4

Didn't tell me about specials

Damon D.  |  Premières impressions 
Évaluation :
5

Staff were extremely helpful and courteous, especially Anna and Miranda

Kelly Z.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ramya M.  |  Online Move In 
Évaluation :
5

Great Service

Micheal O.  |  Expérience générale 
Évaluation :
5

Exceptional customer service!

Amy D.  |  Expérience générale 
Évaluation :
5

Great company great customer service . We will use U-Haul as our moving company every time.

Steven W.  |  Premières impressions 
Évaluation :
4

Check in was nice and easy.

Michael B.  |  Premières impressions 
Évaluation :
5

They are wonderful, helpful, thoughtful, courteous, professional and polite. They made my experience of a difficult move, easy. I cannot say enough about the quality of the Warren facility.

Phyllis C.  |  Premières impressions 
Évaluation :
5

FANTASTIC SERVICE WHICH FAR EXCEEDED OUR EXPECTATIONS.

STANLEY H.  |  Premières impressions 
Évaluation :
4

Customer service was very helpful

Angela T.  |  Premières impressions 
Évaluation :
2

There should be more details provided on how the self pick up process works. I had the U-Haul scheduled for 11:30am but didn't leave until later due to the authorization process from the parking lot.

Veronica S.  |  Premières impressions 
Évaluation :
5

Ladies over there are amazing. Love them. Thanks!!!

BRIAN J.  |  Premières impressions 
Évaluation :
5

Front End Staff were Always very attentive and responsive Great Experience and will come back again!

Oscar P.  |  Expérience générale 
Évaluation :
3

MY ONLY COMMENT AND WARNING TO ANYONE WOULD BE TO NOT PUT ANYTHING OF VALUE THAT MAY BE SUBJECT TO MOULD OR MILDEW. WE STORED LEATHER FURNITURE IN THE FACILITY AND IT CAME OUT MUSTY.

mark s.  |  Expérience générale 
Évaluation :
4

I paid for secure access but there was no fence ever installed so it was wide open to anyone who wanted to wander in. The staff was friendly. It was easy to access the storage area.

Walter S.  |  Expérience générale 
Évaluation :
5

They really helpful Thank you

lucille w.  |  Expérience générale 
Évaluation :
1

I was initially given an outside unit because the person working thought I wouldn't be done unloading before it was time for him to leave. No satisfaction for dangerous faulty trailer towing my car!

Arlesia D.  |  Premières impressions 
Évaluation :
5

Location is a bit too far for me and my friends

JACQUELINE M.  |  Expérience générale 
Évaluation :
2

I purchased a storage room but did not move in until 2 weeks later they sold my room to someone else and deactivated my key they had to move me into an other unit and I was over charged for boxes

RHONDA T.  |  Premières impressions 
Évaluation :
5

Clean convenient storage. Polite staff.

Sherry J.  |  Expérience générale 
Évaluation :
4

They did a great job. There was just th us one guy that works there that has a nasty attitude and smart mouth. Other than that the service and other worker's were awesome. I'd recommend your services.

LOUISE A.  |  Expérience générale 
Évaluation :
5

Everything was nice except the hours you can use the card and when I tried to check out and give my card back. It was 6:54 pm and it closed at 7 but the two people in there had already locked the door

tomeeka w.  |  Expérience générale 
Évaluation :
4

I have no comments

Cynthia V.  |  Expérience générale 
Évaluation :
1

Facility was flooded for 2 days before I found out that my stuff was soaked. Management didn't know.

THOMAS K.  |  Expérience générale 
Évaluation :
3

Price could of been cheaper

MARCIA P.  |  Expérience générale 
Évaluation :
5

Employees are excellent. Keep up the good work! Storage units are new and they are well maintained and clean had no issues!

hannah b.  |  Expérience générale 
Évaluation :
5

Had no problems

james m.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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