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LEANA ZCustomer Reviews for U-Haul Moving & Storage of Warwick
Testimonials From Recent Customers
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Cost were not explained thoroughly. We were made to feel we had to accept the insurance cost.. Not told it was a daily fee. Not offered closest drop off location. GAS level was not correct Communication with the 800 number were not good. Still have not received response to complaints 3days later Website useless and unresponsive for specific complaints.
THOMAS SMy only negative comments are the 15 foot truck they gave me was a 2013 with 170 000 miles on it, it is worn out. The steering has too much play in it and I had to constantly control oversteer which took severe concentration and was very tiring. The transmission would slam when it shifted. The " Mom's Attic" leaked when I drove during a rainstorm, everything I put up there got soaked.
BRUCE BGreat every time
SAMUEL DAwesome quick easy Fast Friendly Service, from Steve.
LARRY BSuch an easy process actually enjoyable
DINO C | Premières impressionsGreat service
JAMES PWe've had your storage for seven years or so and everything was great but the last year or so has been terrible. Everything in our unit got moldy and we had to throw almost everything away. That is why we decided to not use your facility anymore.. it's very upsetting because we made sure we had a climate controlled unit. I don't know if neighboring units brought stuff in that could be moldy and it jumped to ours, but I can definitely tell you it's not from us.. so you might want to get that problem taken care of before you decide to charge the next tenant $300 a month.
Craig E | Expérience généraleEverything was good. A waiting room would be nice, I walked to the library instead.
Dennis GStaff and mgmt always helpful and friendly.
Lauryn C | Expérience généraleAlways a high level of service and quality equipment.
MICHAEL MEmployees are not trained. They claim to be "new".but are clueless. Should not be on floor unsupervised. And the wait for assistance if the employee has a customer before you, is ridiculous. Then comes your turn and the wait is another hour hour waiting for them to figure out the computer.
HORACE H | Premières impressionsAlways courteous, professional equipment is great never a problem
KENNETH CEquipment was ready even when I arrived early. Rental was easy and seamless.
BRYAN BRequesting that I give Uhaul the name, phone number and email address of a person not living at my address is crazy and it will make me rethink using Uhaul in the future. That is just wrong. I was in a bind, but seriously thought about not using you. I will not in the future.
thomas DEverything was great. The trailer was ready to go at the time reserved. I've used location before and they have always been dependable.
HENRI KFor the last five years, we've used this location twice a year to rent a van to move the winter cover for our boat. Every time, without exception, the van has always been ready to go; the staff knowledgeable, friendly, and experienced; and chick-in and check-out is a breeze. I offer them my highest and strongest recommendation.
KURT VExcellent customer service
THOMAS OExcellent service.will recommend to friends and family.
Michael MEverything was perfect, from the initial call with Tyler to the install Couldn't have asked for.more.
bob mWas all good
GINO DEquipment was ready and waiting for me even though I arrived about 1/2 hour early. Check-in and return were seamless. Overall experience was great.
BRYAN BStaff was wonderful, explained everything very well, also very fast service!
MAYA ANo problems whatsoever.
MICHAEL R🏌♂️⚾️💪🙏
CESAR PYour prices are 3x more than anyone else. I went and rented the same size unit for 89 a month and I was paying 270 at your place. You should be ashamed of yourselves I would never recommend uhaul in my life!
Jason D | Expérience généraleThis is the best Uhaul location. I've used it repeatedly and have found the staff to be amazing.
JACQUELINE LI could not have had a better experience! Everyone was aware of my request, performance was excellent and very much appreciated.
Phillip YGreat staff , service and new vehicle , overall experience was very pleasing
Ronald DAlways a great experience with this location Stephan is a wonderful agent
PAULINE B | Premières impressions8 years, 3 storage units and many truck rentals. This business is professional and priced right. I reccomend this uhaul location and would use agian if needed.
KC C | Expérience généraleVery responsive and were immediately available upon return of the vehicle. Fast pickup and drop off!
WILLIAM WI would recommend U-Haul to a friend due to the availability of equipment and competitive pricing. However, I would advise considering an alternate location. Unfortunately, my experience with the staff was less than satisfactory. Although there were no significant issues, interacting with a team member who exhibited a negative attitude diminished the overall experience. A more positive demeanor from the employee would have significantly enhanced my satisfaction.
CHRISTOPHER GExtremely easy process to rent a truck for a few hours. Staff is friendly , helpful and nice when I picked up and dropped off the rental.
WILLIAM CThe man who processed and took back the trailer was very nice and professional. Great Employee!
JOSEPH BThe service at this location is prompt and professional. Equipment is clean and ready to go. Cost is reasonable. Hard to give you any suggestions for improvement.
RICHARD SThank you for another awesome experience. Keep up the good work
GRETCHEN DTechnician so knowledgeable, professional and performed great job in very reasonable time! Merci
rosemary fgreat customer service !
KC CThe customer service rep was helpful and friendly. I would send my friends/family to this location because of him.
JOSEPH SThe staff was great. Any concerns or problems that arose, they were taken care of immediately. Side note: I really didn't have too many issues while my personal possessions were in storage for 6 years. Thank you to the entire team at uhaul.
MICHAEL C | Expérience généraleOnce we pulled in he was already walking to the truck. Fast and convenient.
Timothy GVery good place. I'm happy with my unit
Kenny C | Premières impressionsReceived a call that my original reservation at one location for a pickup truck wasn't going to happen because the person who was supposed to return the truck by 10 am would not respond to their calls. Offered a different location further away than the 2 nearby. I called the location closest to me who had a box truck and took it. Wish they would have suggested the same or at least the options available to me.
MICHELE WAlways great
DONALD LExcellent experience. I booked on line, went in to pick up the truck and Steve and the other female worker were kind. effecient and informative.. The truck was perfect, ran well, clean. No problems. I highly recommend and will always rent from here going forward. Thanks Steve.
THEA LThe location itself was fine. Using the app for check out was one of the worst experiences I've had. It took me longer to check out the truck then it did to load it. Based on my last experience I will never use uhaul again in the future.
Zachary IVery efficient operation, and the managers were exceptionally attentive, knowledgeable and sensitive to our needs and time!
Thomas HCustomer service was excellent
JOHNNIE LVery helpfull staff
Peter GExcellente expérience
VICTORIA CSteve was great to work with when I was picking up my truck.
RYAN TConvenient, simple.
Mary T | Expérience généraleI had scheduled rentals for the wrong day and didn't realize it until I got there. Steve had a truck and trailer ready to go for me in under 15 minutes. He was polite,professional and extremely efficient. I highly recommend him and this store. They've ALWAYS been there for me.
RONALD DI am very impressed and grateful for Steve (GM) and this U-Haul Moving & Storage location. Steve was very resourceful and helped me navigate my logistics to ensure I had everything I needed and wouldn't run into any road blocks with timing, accessibility, etc. My moving situation was very stressful and time sensitive. Steve's customer service and assistance gave me peace of mind. He was VERY kind and knowledgable. He took me to my storage unit options and made sure it worked for my needs. The moving truck and storage unit were well-maintained and easy to utilize. I had no issues loading or unloading and we ended up completing the move hours earlier than expected which I can easily say this U-Haul experience contributed to plus my support system. The last time I moved and utilized U-Haul **different location**, they didn't have a truck available for me, we had to go to another location miles away, and my move was delayed by 4+ hours and we were expected to drop off the equipment at the same time originally booked. Steve had my truck pulled up and ready to go when he opened first thing in the morning! Would highly recommend this location in the future given the care and straightforward experience. Thanks Steve!
Nicole Srude employees they forget a lock and then make me come back to remove instead of cutting it employyee was so rude Will probably not use this facility for my next move and not recommend it to anyone should hire nee or train people better
Kelly S | Expérience généraleNothing comes to mind. Tyler at the U Haul facility was excellent. He was friendly, knowledgeable and completed his work in a timely manner.
Gregg OThe staff were very helpful there but not too knowledgeable in Corporate Accts. I had reserved a truck online through our Corporate Acct. as I've done on multiple occasions. For some reason the truck was not in the system when I went to log in and complete the online check in through my phone. When I went to try and log into my corporate acct. and rent a truck it wasn't giving me the correct rates. We are supposed to have a flat rate, 75 miles included and then a mileage rate of a.59 cents for any additional miles. Sunday I was charged 88,06 for mileage that should be covered. This has been an ongoing issue and I'd like to get refunded for that amount.
KATHERINE BNothing, it was easy to rent and returned with no problems.
PATRICIA DI have many times and will continue to recommend this location the staff are always friendly and helpful as well as accommodating
SEAN CI book a truck and a car hauler once or twice annually to carry a track car to distant race tracks. This past weekend, it was Rhode Island to Ohio trip, or about 12 hours of travel time each way. The UHaul team did a great job with everything lined-up. All I had to do was load the car and go. Same on the way back. And everyone was smiling. A truly pleasant experience!
ALAIN TVery quick service, very kind employees!
Nicolette MImprove the app. The people are great, but reserving with the app can be problematic.
NATHANIEL NFelt bad for worker he was only one there after 2 people were no shows and was running entire location, lucky to have him and u should give him a raise does an excellent job for you. Hope your company values it work might want consider better pay so people stick around
James ZOriginally wanted to rent a trailer w/ramp but I had wiring issues on my factory 4 way connector. He was very patient while I attempted cleaning the connector and unplugging and refitting. Although I was getting agitated with my vehicle, he remained calm and poised which helped me clear out my frustration. Then he went inside and brought out a 7way to 4 way adaptor which unfortunately did not work due to it constantly falling out. After several minutes with that we gave up and I left, thinking to find a garage that could take a look at my vehicle, only to turn around after a few blocks. Went inside and talked with the associate and he was able to get me into a 15' truck w/ramp that worked out perfect! I couldn't have been happier. The relax and calming attitude from the associate enabled this day to work out perfectly.
Vannarith OI had been with a different storage company about 2 years ago and their quality was very poor. When I started renting my unit at U-Haul I was pleasantly surprised by how safe and clean everything was. I will forever be recommending U-Haul storage to my friends and family, thank you for the great experience!
Cassidy D | Expérience généraleThe people that work there are very helpful and fantastic.
Scott F | Expérience généraleI would most definitely use the same facility again and definitely recommend to anyone that may need help for rent or storage. Also the staff was very helpful finding moving helpers.
Ewa S | Expérience généraleVery helpful and friendly
Peter C | Premières impressionsFriendly staff and clean facilities.
MARY F | Expérience généraleThank you for everything
Diane R | Expérience généraleAlways felt very safe when visiting the storage unit. The staff was very friendly and helpful!! Thank you.
Janet B | Expérience généraleVery happy, everything worked as described.
DOLORES K | Premières impressionsSteve and his crew have customer service covered in all aspects. I have no hesitation refering this well run facility. I have heard horror stories about others. This is the crew with great leadership and effort to please ustomers.
Cynthia A | Expérience généraleFurniture didn’t get ruined it was climate controlled which I liked
Cheryl S | Expérience généraleFriendly staff ,rented trailers always helpful to set up and answer any questions. Road side assistance was great get the coverage
ROBERT S | Expérience généraleStaff was awesome. Charlie McCormick was very helpful when my key got stuck in my lock . The storage facility was immaculate! Smelled clean as well . We have only ever used one other facility but the difference was like night and day . My daughter even commented how clean it smelled and how clean and shiny the storage building was . The staff was amazing the 3/4 times I had questions or needed assistance. Would highly recommend
Kimberly R | Expérience généraleI'd like to say Steve was excellent with helping me I got everything I needed they where very friendly .I do appreciate all that they did for me....
RENEE P | Premières impressionsPricey
Ross A | Expérience généraleRay from EProv and Steve from the Oakland Beach Rd facility were very professional and helpful.
Cynthia A | Déménagement en ligneI would definitely recommend U-Haul storage to anyone who asked me. Merci.
Carrington K | Expérience généraleStaff was very professional and a pleasure to work with. I'm vary appreciative of U-Haul as a resource and look forward to using them in the future.
GEORGE C | Expérience généraleGood people no issues
Thomas D | Expérience généraleThe staff here are absolutely the best at what they do. What's more, they are quick with information about things I may be looking for as far as merchant's in the area. In my work I use storage units in different areas of New England all year. These people go above and beyond their jobs for the customer.
STEVEN J | Expérience généraleBe careful about leaving food items or potpourri as rodents will sniff it out, that was my fault not theirs!
LAURA S | Expérience généraleWell run facility.
Valerie E | Expérience généraleOnly one thing I could complain about would be the prices.there is some places offering the same storage for a lot cheaper.$205 for a 10/10 is a lot I found other 10/10 climate controled for 125$ so if u haul lowered the price it would be a 5 star storage place.
stephen h | Expérience généraleVery happy so far with my dealing with u haul
EARLEEN S | Premières impressionsTom Sullivan Is one of the best Managers I have seen. He was very helpful in supporting me to reach my storage needs. He answered everything I needed. Provided Etiquette After hours help and was just Overly Professional. I recommend all come to UHAUL they provide the best service. I have had poor experiences with other company's. 5 stars in my book
ENMANUEL P | Expérience généraleCustomer service was great
JILLIAN R | Expérience généraleSteve and staff were excellent. Great Customer service is still alive in Rhode Island!!
JOHN J | Premières impressionsI don't know the mans name who checked me in. He is amazing, you do not see customer service like that anymore. Hekindly shwed me the storage options, I am so glad he did. I would not have been happy with the first storage unit. Then I came back and needed to back out of a tough spot. He offered to direct me so Icould get out. He made this experience for me amazing. He was so helpful and kind. He needs a big raise because yourcustomers will be so much happier with him working for you. Merci
Mary D | Premières impressionsAmazing, friendly, and knowledgeable staff! Thank you for everything!
Meghan A | Expérience généraleI got charged two late fees in one month for one rental! Isn't that against the law?
cathy a | Expérience généraleThe staff was very friendly and helpful. I reserved too small of a unit and they accommodated me with a different one immediately
Justin W | Déménagement en ligneBeen going to this Uhaul facility for years and will continue. Employees very friendly ,professional and go the extra mile. Definitely would recommend.
Frank T | Expérience généraleExpensive
Corey H | Expérience généraleVery friendly young man with beard at desk who helped me. Great customer service!
David S | Premières impressionsI moved out on May 2nd. As usual nobody lights anything. I had pieces of furniture to throw they said they would do it no charge. Please adjust your records
Gina S | Expérience généraleI went on Sunday at 5pm and the sliding doors would not open so it was a little unclear when that is accessible. Also made it difficult to be able to bring bins in one at a time with only the single door access. Thank you so much for having the lock ready for me inside the unit!
Ashley M | Déménagement en ligneI rented a trailer on Florida, drove it to Warwick, and got a free storage unit for a month. Everything was excellent.
gary m | Expérience généraleGood service. Friendly and quick.
ROBERT H | Premières impressionsLarge access door was locked at 7 pm, well before 10 pm end of general access time, meaning large items could not be moved through only other access point - a standard doorway. Never told about this limitation at start of rental. Huge inconvenience. Price of rental was a bit steep for size, but facility was very clean, convenient loading docks for truck or car, unit always kept at a cool room temperature, and video security. Would be 5 stars except for restricted access through large door.
George M | Expérience généraleThis place is awesome! They went above and beyond making the experience a truly positive one! A million thanks!! Moving is always a challenge, this UHaul branch made it so much better!
JO A | Premières impressionsProfessional, clean, secure environment. Set it all up online, showed up and it was ready. Recently went in to remove my items and eventually close my storage unit on a weekend. Nothing wrong just found a spot to live with more storage. The next Monday they called asking me if I cleaned out my unit and would like to close my account, before I had an opportunity to go online myself. Couldn't have been an easier and more pleasant experience. It was also comforting to hear the staff are checking the units frequently too and checking in. 10/10
Harrison J | Expérience généraleUsed before will use again
Dianna S | Premières impressionsStill have two other units at the same facility, one of them for almost 20 years. Although the employees and managers have changed over time, I've always been impressed with both the facility and the help I've received.
Patrick C | Expérience généraleOver the 7 years we had our units, here are my comments: --Four rate increases in last three years (50 percent) - too much to pay for storage. This was the main reason we left. --Change debit cards twice, and both times the transition was bungled despite prior notification. --Closed out unit in the middle of the month and there was no pro-rated refund. Staff was helpful during close out despite elevator problems.
ANDREW S | Expérience généraleVery nice guys helped me and explained everything and my questions also.
Lynne A | Premières impressionsVery accommodating I had to upgrade to a larger unit and the staff took care of it no problem
hilda j | Premières impressions77 yr old senior moved out 1 day late and Wes charged $160. for 1 day. Rodents damaged some of my belongings. I am extremely disappointed that U Haul will not give me some consideration. I have rented another unit and several trucks. Patricia Martin 401-924-3549
Patricia M | Expérience généraleThe gentleman who helped me was great! Not only did he find me a convenient storage space. He also walked me to the storage unit to show me where it was. I would highly recommend this place.
Tricia P | Premières impressionsWell worth the money.storage area was well maintained access times were convenient. employees were always friendly and helpful.
bill d | Expérience généraleStaff was always friendly and helpful.
Dawn E | Expérience généraleGreat customer service, and all equipment was clean 👌
syd s | Premières impressionsI spoke on the phone to Amanda, she was friendly and helpful. The man that checked me in was friendly and helpful and shwed me everything I needed to know. Also let me know if I had any further questions, I could ask at the office.
Mary D | Premières impressionsVery good experience
DAVID T | Premières impressionsJust right
Donna G | Premières impressionsI was charged a late fee when I did call the store and tell them the bank cancelled my debit card because there was a fraudulent charge on my card. It was not my fault that it takes 7-10 days to get a new card. I called Uhaul as soon as I received the new card.
Leona B | Premières impressionsAlways used this facility in Warwick and never had any issues. Definitely would recommend.
Frank T | Premières impressionsHappy to have secured and moved into a storage locker at this facility. The gentleman that helped me was patient and thorough in his explanation of policy and how to access my new unit.
Nathan R | Premières impressionsThe office personnel who checked me in were very helpful. When I returned to empty the storage, however, one the office persons was closing the door when I arrived and asked if there was a restroom I could use. He informed me that the storage building had no restrooms and that they were closed. I would have delayed them 2-3 minutes at the most. It took me much longer to find a restroom nearby before I accessed my unit. Basic kindness goes a long way.
claudia m | Expérience généraleSuch amazing help and experience. Ty.
Rachel B | Premières impressionsThe Gentlemen working were always polite and very helpful🙂 Thank you for making my unwanted move much easier.. ❤Kristy Lee
Kristy S | Expérience généraleDid they find a pair of headphones in the truck i rented ? If yes please give me a call 4014425862
Welbi G | Premières impressionsLove U-haul
Kenneth C | Premières impressionsThe people at the front counter could improve on customer interaction as I work in customer service and they didn't really talk to me/barely responded to my questions.
Emma N | Déménagement en ligneThese folks were great. ..very helpful and accommodating
Valerie E | Premières impressionsTom and Rich were very helpful to me patience with me being blind.
Gina S | Premières impressionsYour younger staff is rude and obnoxious. Very cocky when answering questions. I own 3 businesses and I would not have anyone in my office that acted or commented the way they do. Spent a lot of money in your facility. Service was horrible
SHAWN K | Expérience généraleMy first time using storage at this facility. The young gentleman at the counter walked me through all of the electronics-key in and out cards etc and walked out when I was having trouble getting access my first night He stayed to help instead of going home on time. He was excellent as were other staff members earlier in the day.
joan M | Premières impressionsCard key box for after hours was most of the time off when I went. Staff was inattentive and not helpful when I told them what was wrong.
Brianna M | Expérience généraleI highly recommend U-Haul for service and storage units.
Mary N | Expérience généraleThe only problem is when you call no one from the Warwick store picks up the phone. Called 3 times put on hold for a long time.
Philip C | Expérience généraleAfter arriving in Rhode Island I realized I didn't reserve a big enough storage unit. When I mentioned this to the gentleman that was assisting me, he not only did what he could to get me a bigger unit, he also informed me that because I relocated to another state I also got the first month free for my storage unit. That was a nice surprise! The facility is exceptionally clean and well maintained. Overall, I am very happy with my experience so far.
Melissa S | Premières impressionsPleasant experience overall.
Thomas W | Premières impressionsThe only reason why i didnt give it a 5 was the fact that you dont prorate i cleared my unit out on the 4th of june after paying on the first and could not get the difference so i kept the unit until july first
William B | Expérience généraleThe staff at this U-Haul were rude will never tell anyone to use this U-Haul
Paulette B | Expérience généraleI only had one problem i paid my full month on june 4th and moved out on june 5th and did not get any of money back...i think that is very unfair..
Diane F | Expérience généraleIf I was in a position to improve anything at U Haul it would be the wait time at your call center. I realize there are many customers all attempting too speak with a representative and some if not most could easily access your on line service. But in my situation I wasn't able to get access to make a reservation for my storage. I am not sure if I had spoke with a representative on the phone my issue would have been resolved? Because I hung up several times from frustration of listening to your recorded messages prompting me to use the online service that I could not. The longest wait time was almost a half n hour . My solution was to drive directly to the location . I was pleased with your Staff and the associate who help me reserve my storage unit as well as the simplicity returning your truck the next day .
Phyllis G | Premières impressionsWhen we emptied the storage bin, I went into the office to close out the paper work I asked if we would get money back since we were closing out a couple of days early would get a refund. The person closing the account said, no we don't prorate the larger units. We closed a smaller unit earlier in the money and we got money back, what is the difference?
Bonnie M | Expérience généraleEveryone was friendly and helpful. It gets stressful while moving, especially when you need to store everything. They rolled with changes in closing datesz movers backing out and about a hundred other things. They were real helpful.
GREGORY D | Expérience généraleThe day that I started moving some of my things in. I asked an individual if he was an employee of the facility, and his reply was " no I just wear this brown shirt cause I like it". The reply bothered me so much that I'm looking for a new storage facility.
Anita S | Premières impressionsPerson at the desk was extremely patient and helpful. Facility was clean and elevator worked well. Great improvement over the Pawtucket one.
JUDY H | Premières impressionsI tried to cancel my reservation the same day it was made. An hour later. No one answered the phone. It took 2 days to get custody service online and I charged a full months rent without even moving in.
Allice G | Déménagement en ligneMy one complaint is that even though I had made a reservation and given my credit card, the unit I had reserved was given to someone else. End result: I was stuck with a unit that is NOT directly accessible from the outside, which inconvenienced me and caused me to pay more for my movers (to pay for the "extra steps"). I also had to spend $30 more PER MONTH for my unit.
Ron N | Premières impressionsThey were so kind to me and very helpful...aI highly recommend this facility....Thank You Diane Faria
Diane F | Premières impressionsSliding doors were locked every time I went and I had to wait for someone to unlock them. Very inconvenient. Other than that it was very nice. Clean, well lit, and secure.
Joe B | Expérience généraleIt's a well maintained place for your peace of mind
Mohammad R | Expérience généraleThe facility was fine. I could have used more light in the unit, though.
Naomi B | Expérience généraleThanks. I needed a space to temporarily store things until I could gradually move them to our house. Worked out great.
Nancy C | Expérience généraleThis was a safe and clean experience for my needs
karleen w | Expérience généraleOnly issue was with the security access card.
Marianne B | Premières impressionsThe staff was very nice and professional. My storage unit was spotless and well lit. If I had to rent another storage unit it would be at your location, also I would recommend it to friends and family! Than You
Sarah M | Expérience généraleThanks
Adam H | Déménagement en ligneThe woman who irking morning ls to clean/ lockout customers couldn't have been more rude or unprofessional in every passing and encounter. Customer service is NOT her forte. Maybe something without customer interaction? Because of that I have already secured storage with cubesmart (who's been nothing but professional and kind the whole time)
Brandon M | Déménagement en ligneEasy access, friendly staff, clean, they had what we needed. Storage area very clean well maintained, have flat cart to use, secure Highly recommended.
Frank B | Premières impressionsGreat experience.
James F | Expérience généraleEverything was fine, the only issue is that I ended my rental three weeks early and there was no refund.. minor thing but important.
Eugene J | Expérience généraleU was very nice to me I had so hard times u worked who's me ty so much
Angela A | Expérience généraleNo Issues at all, If moving is not stressful enough the entire U-Haul staff made it much easier and that was appreciated greatly.
eric n | Expérience généraleService was excellent!! Storage unit clean.. very happy!!
Mary N | Premières impressionsi have to say that all the staff that I encountered were super friendly. Please keep it that way!!
LYNN T | Expérience généraleGreat storage
Ryan T | Expérience généraleAll was great!
Dineen G | Expérience généraleAlways very easy to rent here. Thank you!
Robin L | Expérience généraleThey keypad outside which allows access into the storage unit was broken for the last 5 months or so which meant the only time the unit could be accessed was during the day when the office was open
James P | Expérience généralewas pleased with the convenience and experience. would use the facility again.
Todd S | Expérience généraleGreat staff
stephen c | Expérience généraleNa
Michael R | Expérience généraleI had my storage unit for 3 months. I never had a problem. Staff was always very helpful and friendly.
Wendy M | Expérience généralemerci
Laurie M | Expérience généraleGreat people
John M | Premières impressions.
sarah m | Expérience généraleGreat place to store ur belongings.
francisco m | Expérience généraleFelt sorry for the desk person who was very unfamiliar with the check in process. Took a long time. Kudos to the employee who was patient while teaching her.
Linda W | Expérience généraleNice clean place
Matthew O | Expérience généraleSuper friendly and helpful staff. Kimberley is the best and deserves a raise!
Sean H | Expérience générale😊
Vincent C | Expérience généraleScrewed up my drop location, my reserved storage wasn't available when I arrived, failed to set up auto-pay when I asked which caused a late fee, then overcharged an extra month after I left. Ugh
Thomas N | Expérience généraleCustomer service was GREAT, but we were given incorrect information about the accessibility times and had to leave before we were ready. we weren't staying nearby and had to come back the next day.
Leland B | Premières impressionsEveryone was very friendly
Matthew O | Premières impressionsProfessional and well run. Thank you.
Kathleen W | Expérience générale1st vehicle falling apart Employee tried talking me out of services I requsted
Marc L | Expérience généraleGreat place. Always had help when I needed and easy convenient hours to pay for my unit!
Kerry W | Expérience généraleGreat job by all personnel .
ron p | Expérience généraleDerek was very helpful and friendly in showing me my unit and answering all questions.
Teaira B | Premières impressionsEvery time I went into the office every associate was very informative, friendly and helpful.
KAREN P | Expérience généraleThe associate, Kim, was absolutely wonderful. The facility was clean , well-equipped and access to the elevator was good. Locks for the units should be Universal. Wasted my money.
Kathleen W | Premières impressionsGentleman working with me did not seem like he wanted to be there at all. Felt like going through motions.
Michael D | Premières impressionsEverything met our needs so far :D
Janis I | Premières impressionsI would recommend to someone that was in a pinch with no other options. Otherwise it's too expensive. I ended up putting a 20ft storage container in my driveway for half the price, double the space.
Erik H | Expérience généraleVery helpful staff.
Kip P | Premières impressionsseveral points but not enough characters to make them. It appears that you don't really want to know opinions. (You will lose customers to new competition if issues aren't dealt with).
Brian C | Expérience généraleStorage area was in great shape but the mouse problem was much more than I expected when I moved out and found what was chewed up and mouse dropping everywhere. Place was dry and secure no problem.
LARRY J | Expérience généraleGreat service.
ROBERT M | Expérience généraleI rented three units and truck & trailer. On day of packing for Florida we were told I have to stop they were closed. We left for Florida without all our stuff. Have to figure how to get stuff to FL.
bruce b | Expérience généraleWould use storage again in the future.
Raymond L | Expérience généraleI am still in one of your storage units and your service is commendable.
Raymond L | Expérience généraleGood service,good facility
DIANE G | Expérience généraleBeen with u guys for awhile and u guys do a great job
Kyle B | Expérience générale.
Amanda S | Expérience généraleDiffently would recommend
TRACY M | Expérience généraleThe only feature a little back lacking to this well run operation is parking space. Mostly to maneuver in and out of the lot. Other than than. Very good.
Patrick c | Expérience généraleGood service all around. Very competent staff. Willing to work with me on my storage needs. Will continue to use.
CHRISTOPH S | RéservationNo comments
Henry b | Expérience généraleTWICE DURING THE 9 YEARS AS A CUSTOMER, THERE WAS AN INCIDENT WHERE I WAS TO BE GRANTED A CREDIT, BOTH TIMES IT APPEARED TO BE A PROBLEM. MOST RECENT UPON CLOSING-OUT MY ACCOUNT.
JOHN A | Expérience généraleMoving is always difficult, but Warwick UHaul staff made it possible.
david v | Expérience généraleVery nice facility; helpful and friendly staff. Reasonably priced.
Samantha S | Expérience généraleWe came in 10 mins before closing the girl was extremely helpful still took us to check out the space and was smiling and joking with us the whole time. Explained everything. Very pleased all around
michelle r | Expérience généraleEverything was perfect. Never had to worry about the security of me possessions.
franklin d | Expérience généraleThe staff members were friendly, helpful, eager to help problem-solve. This location is extremely busy so they were always doing three things at once, but they helped me with what I needed.
Nancy F | Expérience généraleNo issues with the facility or the service.I was given an "alarm" access card that didn't seem to do anything or have any purpose at all. After the first few visits, I ignored it.
Larry B | Expérience généraleEverything was fine.
Edward R | Expérience généraleClean storage unit and excellent security.
Mary I | Expérience générale3/4 times I've used Ubox I've had trouble with the facility up on pick up. This time they didnt remove the bolts causing me an additional round trip. I wont use it again.
NIAILAH O | Expérience généraleI've never had an experience with U-Haul where there wasn't some sort of internal computing error on your end.
James M | Expérience généraleMy storage had mice turds all over everything. My boxes appear to be damp and moist and my boxes were falling apart other than that the facility was clean and great customer service
DeBorah S | Expérience généraleExcellent customer service, easy access and secure environment.
Carrie S | Expérience généraleWhen I first went to get my storage unit it took an hour and a half to rent my storage unit which I think is a little bit ridiculous and my key card did not work almost every time I went to my storage
Robert B | Expérience généraleI thought going into the building alone (single woman) was a bit frightening. I did not feel secure. I never knew who was around a corner. The experience was a bit creepy but I did manage to get my
Gail L | Expérience générale