Le client n'a pas laissé de commentaire.
Todd S.Customer Reviews for U-Haul Moving & Storage of Warwick
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Awful
MAURICE L.Staff very helpful thanks team
STEVEN M.Very good! The van was easy to drive and clean. The u-haul employees were pleasant and professional. Very convenient location in Oakland Beach. I had a very good experience with U-haul which made a taxing errand seamless.
STEPHANIE C.I admit it was partly my fault. I should have checked. We all knew I was transporting an expensive piece of equipment. I had to stop and by moving blankets and two rachett hold downs. There were none in the van. Then I got lost finding the ACE hardware. Other than that, I love the service I receive at Oakland Beach Warwick store, kind, and professional.
Joseph L.Great Service & Equipment ... Thank You !!
Troo T.Very good employees
Clark G.Did they find a pair of headphones in the truck i rented ? If yes please give me a call 4014425862
Welbi G. | Premières impressionsWhatever the gentleman's name was took my return was very courteous and polite. Well done
Mark L.Love U-haul
Kenneth C. | Premières impressionsThe people at the front counter could improve on customer interaction as I work in customer service and they didn't really talk to me/barely responded to my questions.
Emma N. | Online Move InThe inside of the cargo van wasn't cleaned well and there was a large sticky spot on the floor of the loading van. The inside of the cab appeared clean but there wa also some left behind items from a previous user like a hat. The brakes hadn't been tested so when I hit over 40mph and tried to break the entire van shook.
Tracy K.Service on both ends were spectacular. I can't think of anything to improve.
ANGELAL M.Great experience--no complaints.
Kurt V.Tom was excellent getting us set up. Fast, efficient, and friendly.
DAVID P.Always a great experience. It's why I always choose this location
Mark T.The U-haul experience has been great! All the folks were pleasant to work with and very accomodating.
Valerie E.Tell the customer that the headlights come on automatically. I spent time trying to figure out how to turn on the lights. My Honda doesn't work this way as I suppose many cars don't.
Steven R.These folks were great. ..very helpful and accommodating
Valerie E. | Premières impressionsEverything was perfect.
Norman V.Organized and easy… good experience.
David Q.Nothing everything was perfect keep up the great customer service
Gerald B.They had exactly what I needed. Front desk friendly and helpful
Viola M.I'm a repeat customer. They do a Great Job! I recommend this Uhaul to all my friends.
Ronald L.Absolutely recommend this location to everyone, the rental was quick, PRICE Was fantastic. The van I rented worked out perfect. All staff were very nice.
Paula N.Although I was meticulous in making the reservation, they did not have the equipment I needed nor any idea I was doing a one way trip.
Thomas S.More help at counter
Clifford G.Pick up was easy and the staff was helpful.
Joseph L.You are treated like family. They go out of their way to provide great service.
RICHARD M.I was mistakenly charged for installation of two wiring harnesses, but was refunded. Online scheduling and phone scheduling did not match actual in-store tech and part availability. I bought and paid online and scheduled an installation date. I got a call that the hitch was not in yet. That was fine. A week or so later I called and apparently got a call center, who told me the part was in and sheduled an installation date and time. Then I got another call (or a text) that the part was not in. I went on to store and talked directly to installation tech who told me that no the part was not in yet and also the the date/time I had been scheduled for there was not tech working at that time. He gave me a business card with his number so I could call him directly. He did let me know when part actually arrived and scheduled installation. I am happy with the installation but the scheduling and status of hitch arrival could be better.
steven S.Emailed receipt
Michael R.Fast, friendly and professional check in/out process. Great staff!
Craig D.I am impressed with your employees professionalism ,respectful manner in dealing with myself and daughter. Now if only the moving help had arrived as planned ,booked and paid for. No worries I have called my credit card and asked them not to pay the movers .Chow, Stay well.
GAIL W.Second time using this location. Very easy.
Matthew W.They made it very easy. Highly recommend them.
DIANNA H.I can't think of anything you don't already do!!
Marianne B.The 10 foot truck was very uncomfortable for a long drive like I had. Other then that this location is great. I hope to be getting a trailer from them for my last leg of my move.
John D.I told the guy we returned the car to that the outside was dirty when I got the truck. His response was oh ok. Then I get a receipt later that's charging me $25 for a cleaning fee. Totally inappropriate and sneaky. Unprofessional
KEVIN L.Very disappointed in fuel level did not match check out sheet. And I never took a picture to prove it. Was off almost quarter of a tank. And I just left and didn't realize until driving down the road. Very not cool. But my fault for not confirming.
Curtis H.The customer service at this location was the worst service I have ever came cross very bad .
Philip R.Very friendly and helpful staff at this location .
Jennifer M.Great service on a horrible stormy day
Claudio A.Great guy and very on top of things and communicates well
STEVEN H.I dont think the windshield in this particular truck was EVER WASHED. It was filthy. Good thing i didnt have to drive at night...
Paula I.Great job !
Erin K R.They were very busy so like everyone they need more help but they were courteous and apologetic. Fortunately the clients were civil.
Priscilla R.Great Job
MICHAEL R.Na
Dennis B.Tom and Rich were very helpful to me patience with me being blind.
Gina S. | Premières impressionsCall your customer when u say a rep is gonna get in touch and not wait til they show up at location they selected to pick up and tell them they gotta dive 40 extra miles to get what they rented he'll of a way for you to get extra mileage/money check my mileage switch
Chad R.Staff was super friendly and helpful. Easy pickup and return.
tai B.Staff was not friendly and not around upon arrival. Had to knock where the employees only sign was after saying hello several times. Staff was great at drop off
Adrina R.U-haul's push for customers to use the mobile app is annoying. I tried using it and the first time it said GPS indicated I was in the wrong place even though I was in the U-haul lot. Then I went in and the gentleman helped me and explained I would get a link to verify mileage and fuel level. The mileage was understated by 1800 miles. When I tried to update it per the link, I quickly got a vague error message saying it couldn't. So I went back in the 2nd time and the gentleman said even THEY could not update mileage so they gave me another truck. If they didn't have another truck to give me, it could very well have been a big problem.
David A.everyone I encountered was helpful and caring. they made moving a breeze, I have also rented a storage unit and they were consistently professional- the manager is exceptional! it is a daunting experience as a single woman to move at times, they were respectful and didnt mind extra questions.
Joan M.The staff at this location are great, always very helpful. My issue continues to be checking equipment in after I return it, your automated system has never worked for me and generally requires me to either go back to the location the following morning to ensure it's checked in or stay on the phone for 20+ minutes to wait for a customer service agent to verify it's all set. This is why we got a corporate account to make things smoother but so far, it's been far from smooth.
Katherine B.Improve the truck share 24/7 customer support help - waited 2 hours on the phone because I couldn't receive my truck after hours
YASMIN G.My first time using storage at this facility. The young gentleman at the counter walked me through all of the electronics-key in and out cards etc and walked out when I was having trouble getting access my first night He stayed to help instead of going home on time. He was excellent as were other staff members earlier in the day.
Joan M. | Premières impressionsPleasant experience overall.
Thomas W. | Premières impressionsThe day that I started moving some of my things in. I asked an individual if he was an employee of the facility, and his reply was " no I just wear this brown shirt cause I like it". The reply bothered me so much that I'm looking for a new storage facility.
Anita S. | Premières impressionsPerson at the desk was extremely patient and helpful. Facility was clean and elevator worked well. Great improvement over the Pawtucket one.
JUDY H. | Premières impressionsOnly issue was with the security access card.
Marianne B. | Premières impressionsEasy access, friendly staff, clean, they had what we needed. Storage area very clean well maintained, have flat cart to use, secure Highly recommended.
Frank B. | Premières impressionsVery helpful staff.
Kip P. | Premières impressions