Évaluations des clients U-Haul Moving & Storage of Waxahachie
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Waxahachie
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Stephanie B. le
Everything was simple and went well
Regina E. le
Bianca was awesome. Thanks you
Steven S. le
Very friendly staff.
Joe P. le
Easy transaction, staff here are great!
Larry J. le
Great and friendly service!
Ruth O. le
I was charged for insurance even after I denied the coverage and signed a waiver saying I would pay for any damages.
Claudia S. le
It was great! I'll rent there again!
sidney R. le
Fix the computer problems with the change over to a new system. It did not keep pertinent information for repeat customers. The process is cumbersome from reservation, pick-up, and return. I.E. Tax exempt numbers, credit card numbers, driver license info Poor customer service because the blame is placed on corporate problems. No one is taking responsibility for the delays in the process because it is out of the local businesses control.
Stephen W. le
Excellent facility with first-rate customer service. Logan is an outstanding representative for your company.
Joe P. le
Great Customer service. Probably the best I've ever had at Uhaul rental.
ANTHONY I. le
Lady running the location seemed to be having a bad day. Lack of any customer service skills were none existent. Very unfriendly.
John G. le
Everything was excellent
Tosha R. le
Both ofthe guys who took care of us were exceptional!! Thanks Angel and Giovanni
Christopher E. le
Hire more competent employess
Nebilna S. le
Logan was sweet and answered all my questions. Made my experience moving a lot easier!
Joseph C. le
Excellent customer service. I’ve used this location multiple times in the last two months. (Moving into area from out of state). The people at location are great.
GEROME T. le
just keep doing what you doing is just right
Amanda F. le
For drop off the location was 30 minutes away and we passed 3 other locations on the way.
Brandi T. le
Good
Louis P. le
Your associates should be better versed in how the virtual return happens. The Waxahachie associate told me I could use the order number link from my confirmation email to return the trailer and while that took me to the correct site it would not work. I had to download the UHaul app . I didn’t discover this until numerous times trying from the order and changing settings on my phone
DONNA E. le
The young man Giovanni was such a pleasure to do business with! He was polite, attentive and answered any questions I had with professionalism and knowledge. Thank you!!
anthony d. le
Great experience great service from shaw and shank
Christine P. le
Staff were very friendly and helpful. It was my first time getting a storage unit and the staff explained everything I needed to know. Everyone in the office was friendly, talkative and polite.
Ebony G. le
I have nothing bad to say. The customer service was excellent and very helpful. Great job !
Chrystal M. le
Darryl worked with me and all of my issues. Angel very sweet! Customer service was well displayed here with the staff! Thank you for giving me the opportunity 2 take care of my business.
Van h. le
Excellent
Irene C. le
The representative was very professional, very polite, very caring for all our needs. She explained our contract to us clearly.
Randy H. le
The staff went above and beyond. Great place to do business with.
James M. le
nice people
Robert S. le
Very good did everything I needed and very helpful
Deborah G. le
Giovanni was very professional and helpful, excellent customer service.
Rebecca M. le
Darrell, Cara, Giovanni and Angel took great care of our belongings while in storage. Thank you everyone for keeping our belongings safe and bug free.
DAVID J. le
Convenient
Laurinda G. le
No comments
Norma M. le
The entire staff was wonderful and the manager early helped me out when I had no where else to store my life.
Suzanne W. le
The staff was friendly and helpful.
Arthur M. le
Everyone was always friendly and helpful. Service was prompt and thorough
Bob T. le
Staff is very professional and friendly. Great group of folks.
Ollie W. le
Super nice,very accommodating. Helped me get every thing I needed. Cant wait to pick up the truck and get moved. Thanks uhaul
Connor M. le
I was pleased with my stay at uHaul except for one thing. Charging people additional money to access storage after office hours is ridiculous. It in no way costs you more so why does it cost me more.
PHILIP E. le
I never had any problems with the service or the staff.
kathy v. le
My experience with U-Haul was exceptional as usual
Stephen L. le
Thank you everyone that helped us in our season of need. We will always remember u-haul for its kindness that was showed towards us
elisa h. le
My experience at U-haul Moving & Storage of Waxahachie was the Best ever, Giovanni was the Most Respectful, Understanding, Professional Employee I have dealt with. He made the whole process Perfect.
Fredrick P. le
Very helpful service. All my questions were answered.
kathy v. le
My movers never showed. I have not been able to get a response to my request for a refund yet.
MARK G. le
It was a fantastic storage place, the staff was extremely friendly, I will use them again if I ever need storage, without a doubt.
MARK G. le
Very friendly service and a delight to work with.
steven t. le
Everything and everybody that I encountered were professional and did a great job. i would definetly recommend U-Haul to family and friends.
Mercedes F. le
I was told I could sign a waiver to turn over the items in my unit that I no longer wanted When I got there to do so they told me no & did not give me a reason why. But discussed among each other afte
milton m. le
I had nothing short of Excellent customer service, safe,clean and secure property! It was Awesome doing business with my Fantastic Friends! Love Y'all!
DONNA C. le
The trailer that I picked up had lost a wheel by the time I got to the place that I was going to load it. It looked like the bearings had been going out for a long time. Another trailer was brought