Évaluations des clients U-Haul Moving & Storage of West Chandler

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of West Chandler

Cote générale :

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Stephen W.
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Le client n'a pas laissé de commentaire.

Robert F. | Expérience générale |
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Le client n'a pas laissé de commentaire.

emma D.
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Le client n'a pas laissé de commentaire.

ELVIA L. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Gilbert C.
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Le client n'a pas laissé de commentaire.

Peter K.
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Keep up the good work ! The team at this location is always fast, efficient and awesome. Periodically I use them for trailer rental and everything has always gone smoothly.

Carolyn B. | Premières impressions |
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Very helpful manager.

Orlando S. | Expérience générale |
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Overly priced storage units. Had to pay for climate control which we didn’t ask for. Had to pay extra for that.

Jeanette C. | Premières impressions |
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The gentleman that I got the truck from was very nice and helpful. The facility was easy to find and get into and out of.

PAUL H.
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The workers didnt want to wear masks but put them on as we walked into the store, and when the truck was returned, they came out to accept it without a mask and was having to interact with us without it

Paul C.
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Le client n'a pas laissé de commentaire.

Douglas V. | Expérience générale |
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Le client n'a pas laissé de commentaire.

William H. | Premières impressions |
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A very good experience. The General Manager Loretta, made the start-up process simple and easy.

Randall S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Jacqueline J. | Premières impressions |
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Thank you

walter G.
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Le client n'a pas laissé de commentaire.

PABLINO G.
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Le client n'a pas laissé de commentaire.

DAVID S.
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Great customer service!

NORMA M.
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Good service.

ROBERT E.
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Nothing particular the truck was great service was excellent. Totally satisfied

Darryl N.
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Le client n'a pas laissé de commentaire.

EDWARD P.
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Le client n'a pas laissé de commentaire.

Lauren P. | Expérience générale |
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Le client n'a pas laissé de commentaire.

James H. | Expérience générale |
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Le client n'a pas laissé de commentaire.

CHARLESETTA B. | Expérience générale |
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Manager Loretta, very helpful and accommodating in every way! Love the outdoor drive up convenience! THANK YOU Chandler UHAUL!

Igor K.
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Le client n'a pas laissé de commentaire.

HOWARD D.
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Le client n'a pas laissé de commentaire.

ALAN L.
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Intake and hookup to drop off and invoice - a well oiled machine! There were several customers in line and many different requests from specialty boxes (XL TV) to needing a hitch installed. Staff were friendly and very efficient so it moved fast and I was out the door and on the road in no time.

CHAD R.
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Le client n'a pas laissé de commentaire.

SCOTT H.
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Staff was completely professional and took care of our needs quickly!

Aaron M. | Expérience générale |
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Le client n'a pas laissé de commentaire.

KIM T.
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Easy and fast drop off of equipment

KENT L.
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Le client n'a pas laissé de commentaire.

RYAN M. | Premières impressions |
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Bait and switch with truck drop off charges. Charged for fuel I didn’t use. Double charged for insurance. Rip off. Disputing with bank. Terrible service

JACK W.
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Staff was friendly and helpful

HEIDI KAY H.
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Redirected to this location - 30 minutes from the reservation location - because they were to have everything I reserved for my move. But they did not have what I needed - furniture dolly, furniture blankets. They disclosed that they had no blankets but not the furniture dolly. They gave me an appliance dolly that o did not need or want.

Marla P.
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I had been so stressed. This was a great experience. Driving from CA to AZ. I was so scared.. The truck was in great condition and when I returned it I felt like an expert driver

AUGUST N.
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i received a text saying the pick up location was down town mesa. I also checked the night before confirming that location. After a 30 min. drive I arrived at the Downtown Mesa Az location and was told the truck i reserved was not there. I was told to drive another 30 min. to a u haul that was 10 minutes from my starting point .So after wasting 1.5 hours pf loading time I finally had the truck. The move was uneventful and the 20 ft truck performed well. The people at the 6190 location told me to drop the truck off in Sierra Vista AZ when done. The tech gave me two locations to drop the truck but when I arrived at the 3637 location the attendant would not take the truck. I m 73 and had been moving the household goods for two days and was beat.....I did not like being told by the tech at 3637 hwy 92, that he had no room ( this was a medium sized uhaul so i doubted his story. I was told by the tech to take it down the road and drop off at a Auto Shop that does uhaul on contract. That auto shop was not either of of the two locations to drop that I was given at the 6190 store in Chandler. The mix up on trucks to begin with plus the changing story at drop off really irritated me after two days of loading and unloading. I have used Uhaul exclusively the last few years and have never had such time sucking issues with you guys.. Would you try and not have this happen with your trusted customers? s0

JEREMIAH R.
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Le client n'a pas laissé de commentaire.

BART B.
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The original U-Haul location for pick-up was at Priest and Elliot in Tempe. Unfortunately, when I arrived, they said they didn't have the trailer I reserved. I don't understand why that happened. Thankfully, the Chandler location had what I reserved and the drive there to get it was not too far.

STEPHEN Y.
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Le client n'a pas laissé de commentaire.

KAREN P.
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I was charged for 2 days and I was only a couple hours late for the return. We have had crazy rain here in AZ and this caused the delay since we had an open trailer. All your other stores have worked with me and have been understanding. I will never rent from this location again. I will say the lady that checked us out on the first day was very friendly and great customer service.

SAMANTHA G.
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We were charged $8 for fuel. We literally went 4 miles and you said we used 2 gallons of gas. Doesn't seem right. All else was good.

KRISTI M.
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You all did great! Keep it up!

CHRISTOPHER V. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Ben J.
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Appliance dolly I rented wasn't waiting for me in the truck. I had to go back inside and ask for it.

TIMOTHY T.
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Le client n'a pas laissé de commentaire.

Grant M.
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Everything was excellent

BRENT W.
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Le client n'a pas laissé de commentaire.

MICHAEL B.
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Le client n'a pas laissé de commentaire.

CURTIS C.
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Le client n'a pas laissé de commentaire.

ANTIONETTE J.
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Front desk was very nice and helpful in helping me get the best rate for my trip Very much appreciated

Jeff C.
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Le client n'a pas laissé de commentaire.

LORETTA W. | Premières impressions |
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Extremely friendly, professional staff. Great convenient location, very accessible and maintained.

caprice h. | Expérience générale |
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Le client n'a pas laissé de commentaire.

JOHN K.
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Have used several times. Never a delay or glitch, and people are very helpful and friendly and efficient. Will continue to use if/when.

DUANE D.
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Le client n'a pas laissé de commentaire.

Jason M. | Expérience générale |
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Le client n'a pas laissé de commentaire.

GREGORY H.
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Your staff were great. Did not waste my time. Personable.Drop off was efficient. A very easy process.

Randall S. | Premières impressions |
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Le client n'a pas laissé de commentaire.

HIROKI W.
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I set up the reservation to pick up the truck for 24/7 Truck Share because I had to pick up at 830am, before the U-Haul office starting time (9am). When I tried to pick it up at 830am, the app indicated that the the order is for hand delivery only so I had to wait to see the store manager to come serve me manually. The store manager said she had the order but she somehow forgot to set it up for the 24/7 Truck Share for the morning. This is not acceptable because it delayed my schedule for myself and also for the people who helped me out. Luckily I only had to wait 30 mins but it would have been really bad if I had to pick it up on 6am and wait till 9am. I also had to mention that I called the "out of office hour" number at the door to call to figure out the situation but no one answered. I am not happy with the service I had today.

TORGER E.
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Le client n'a pas laissé de commentaire.

ANTHONY P.
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Extremely friendly and professional.

Donna D. | Premières impressions |
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I went in early to secure all paper work and get storage unit. Well the salesman gave me a unit number. So, we left to get the traler and being under the stress of moving. We went to unload. Well holly cahoes. Gate wouldn't work when we applieed our number even with the help of a employee. Then after driving around gor 20 minutes decided there was no such unnit. The the employee took us back to the office to find out those hadnt been set up yet. So the lady so upset I didnt get her name. Said she could set us up on a inside unit. So, she did well it increased my rental cost So. I.m not a happy camper at all. But last minute need I had to go with it. I think yoy need Train your employees

CHRISTOPHER M.
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Le client n'a pas laissé de commentaire.

EDWARD P.
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Le client n'a pas laissé de commentaire.

MARY M.
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Friendly and helpful associate!

KENNETH R.
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Returning customer who won't go anywhere else. Thanks!!

Brittain H.
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Thanks for making this process so easy and accessible!! So affordable to take care of what we needed.

Diana A. | Expérience générale |
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I am so pleased and amazed with the great customer service Loretta, the manager and her crew offer to their customers! It's a well oil machine that makes your visit very comfortable. They go out of their way to provide great customer service and I really appreciate them. I really recommend Uhaul on Chandler Blvd and Kyrene!

ROBERT S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

KESHA B.
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Easy seamless process. Loved the automated system. Rates were unbeatable!

Kevin J.
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Le client n'a pas laissé de commentaire.

Christopher A. | Expérience générale |
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It’s really sad after answering “yes” to several questions about the facility and staff, and to rate this location with two stars. Why? It’s this... I vacated my storage unit on the 22nd. I asked what more do I need to do as my unit was cleared out. The staff said to leave the door up/open, and they’ll take care of it. Following the Christmas holiday I received an email notifying me of a late fee. I wasn’t pleased with this, but having called corporate and then speaking with the manager, the matter was resolved. I was set to leave another five star review; but then Sunday I received a message from my brother who was concerned about a late fee and monthly rental charge. This upset me greatly as now my Emergency contact was sent a bill. An Emergency contact is not someone who’s a co-sign to a rental agreement. It’s someone who’s to be notified if something should happen to me... injury, or death. Really?! You’ve sent my brother a bill? Any idea of what harassment is? I really should stick you with a one star rating, but unlike U-Haul sending my brother a bill, I’m a touch more considerate, understanding, and forgiving. It would be wise that a handwritten apology be sent to my brother. Is that asking too much for someone to do as an adult, and kind human being? Beware all others now when filling out that section of a rental agreement. Guard your contacts from any nuisance correspondence that will result in unnecessary drama, and stress.

Lorrie P. | Expérience générale |
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Le client n'a pas laissé de commentaire.

James S.
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Le client n'a pas laissé de commentaire.

Courtney M.
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Le client n'a pas laissé de commentaire.

LISA K. | Premières impressions |
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i wish the storage units had lights in them or electric access to plug light in so you could see while you are accessing your unit and storing your items

LORRIE P.
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Le client n'a pas laissé de commentaire.

LISA K.
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Le client n'a pas laissé de commentaire.

dennis B.
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Le client n'a pas laissé de commentaire.

TODD R.
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Le client n'a pas laissé de commentaire.

tessie D.
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Le client n'a pas laissé de commentaire.

JON M.
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Le client n'a pas laissé de commentaire.

HAROLD K.
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Truck was filthy inside. I had to clean it before I would put my girlfriend inside. Cargo van was not cleaned prior to picking up. Rag was black when I wiped the interior. With COVID it should have been cleaned at the very least the interior. Everything else was great

Kyle L.
Évaluation :

Was told on drop off that there would be no additional charges, then I received an email receipt with additional charges. I really hate how nobody who works for Uhaul can give me the correct information and I'm tired of paying more than I was told I would pay.

VAN L.
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Nobody enjoys moving...but thanks to your excellent customer service and good quality equipment...the process was extremely easier to get through! Thank you😁

CHRISTOPHER C.
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Le client n'a pas laissé de commentaire.

joannie d. | Expérience générale |
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Le client n'a pas laissé de commentaire.

EDWARD H.
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I'm always treated professionally by the employees.

Keith B.
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Everything was overall ok but the truck had a violent vibration at speeds over 50mph. Also, I dropped off after hours and intentionally checked the box in the app that asked someone to contact me regarding payment but they never did, they simply charged my card that I used to check in earlier that day. Also, the hired moving help was awful.

Christopher A.
Évaluation :

Best part of my moving experience. Saved me money too finding out there was a Free Month of storage. You people are awesome. Thank you.

CHRISTOPHER A.
Évaluation :

Very helpful and dependable equipment. I appreciate the manager and staff in reserving the vehicle used; and having everything needed to move what furnishings I had left to move out of storage. Definitely the best U-Haul location I've done business with. Thank you.

Alexandre G.
Évaluation :

Uhaul has always been good to me and this was probably my second time in 10 years at this location. The staff were amazing, friendly, and took care of me so I could deliver a trailer full of toys to deserving children. Merry Christmas!

John C.
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The employees are friendly and very helpful!

paul G.
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Computers were down causing delays in transaction and employees were not masked, which I feel was very inappropriate considering our environment.

Odis W. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Kevin A.
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The local moving truck (26') I used was adequate for the job. Recommend checking the steering. The steering wheel is not aligned to the track of the vehicle.

DOUGLAS B.
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Always great service

Nancy K.
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Le client n'a pas laissé de commentaire.

JEFFREY C.
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Le client n'a pas laissé de commentaire.

Patrick E.
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Le client n'a pas laissé de commentaire.

Edward E J.
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Le client n'a pas laissé de commentaire.

Troy K.
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Le client n'a pas laissé de commentaire.

DIANA A.
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The customer service is great! The manager here really knows how to treat her customers with kindness and compassion. I would definitely recommend Uhaul especially this location at Chandler Blvd and Kyrene to anyone who is need of moving services. Thank you!

KYLE S.
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Le client n'a pas laissé de commentaire.

Richard R.
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Le client n'a pas laissé de commentaire.

Connie N. | Premières impressions |
Évaluation :

Anna was especially helpful during my move from the Midwest Switching to a larger unit was made very easily. The staff is very courteous.

JOSEPH B. | Expérience générale |
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Le client n'a pas laissé de commentaire.

phil s. | Expérience générale |
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Le client n'a pas laissé de commentaire.

mark H.
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Le client n'a pas laissé de commentaire.

Malisa J. | Premières impressions |
Évaluation :

Not allowing new move ins more than just the business hours access would be nice.

Christopher A. | Premières impressions |
Évaluation :

The best part of my moving experience was arriving here and receiving great customer service. What’s more, learning I had a free months storage with my move. No one else with U-Haul in K.C. or corporate shared this information. Thank you for your help, and service. I was resigned to making this my final use of U-Haul; but due to the employees here at West Chandler, I may give U-Haul future consideration.

Oscar S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Ryan S.
Évaluation :

Attendant was rude!

ZANDRIANA T. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Michael W.
Évaluation :

The pressure of one of the four tires was 10 psi which wasn't noticeable until the vehicle was on the trailer. We aired it up but when we stopped for fuel the pressure had dropped to 45 so we aired it up again then drove approximately 20 miles and the tire blew. Roadside assistance got us back on the road in under two hours, good considering where we were located when the tire blew.

Timothy B.
Évaluation :

Sweep the trailers out. When I picked mine up in the dark I didn't notice all the stuff in it. Since I only hauled a new lawnmower I didn't mind the gravel or cig butts, but I had to remove several nails and screws.

RENE T.
Évaluation :

Perfect customer service , easy going and user friendly.

KADIR K.
Évaluation :

Atrocious manager. Very rude. Now being harassed about the free month I got for renting a van. Unbelievably rude I will never ever rent from uHaul again. Ever.

Genesis S.
Évaluation :

Le client n'a pas laissé de commentaire.

KATHLEEN O.
Évaluation :

Le client n'a pas laissé de commentaire.

WILLIE G.
Évaluation :

Le client n'a pas laissé de commentaire.

Katsumi Y.
Évaluation :

I booked the truck with online at 8am on sunday then I arrived at u-haul office. I clicked "ready for pick up on 24/7 pickup". But the system told me "you need to wait for hand delivery till 9am when the shop open". I had been dropped off by my wife , therefore, i needed to stand up in front of store for 1 hour. Fortunately, store guys are very helpful to provide me a truck by using his smartphone app because the system did not work well. I appreciated for his support but I believe Uhaul system should be improved!

KIRSTIE H.
Évaluation :

There was no confirmation on when I needed to return equipment, so I paid for two extra days of having the Uhaul that I didn't need. When returned was told that there's no refunds for returning equipment early and charged an extra amount because I went over on mileage.

JOHN L.
Évaluation :

Le client n'a pas laissé de commentaire.

Kathleen N.
Évaluation :

Le client n'a pas laissé de commentaire.

KEITH O.
Évaluation :

Le client n'a pas laissé de commentaire.

Brad D.
Évaluation :

Friendly, professional and fast customer service. Could not be happier

Brad D.
Évaluation :

Excellent customer service. Made the experience seamless and easy

Candice W.
Évaluation :

Great customer service and amazing team they tried to make the experience seamless

James K. | Premières impressions |
Évaluation :

Excellent staff, helpful in every way.

CHAD JASON T.
Évaluation :

Immensely pleased

Senga k. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Angel T.
Évaluation :

Excellent support and very friendly staff

Gregory D.
Évaluation :

The truck I was assigned did not have working air conditioning. The staff was great though.

Jason H. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Paul G. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Gina B. | Premières impressions |
Évaluation :

Eric was very nice and when Tamika was there she was very nice also.

Carol T. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Kori B. | Online Move In |
Évaluation :

Great customer service in the office at this location!

Jemy A. | Premières impressions |
Évaluation :

Have had 2 units there since 2018.

STEVEN L. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

ormal s. | Expérience générale |
Évaluation :

The first part of our using your facility I thought the area of our room was not quite cool enough

Marcus S. | Online Move In |
Évaluation :

Le client n'a pas laissé de commentaire.

Daniel B. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Esther L. | Premières impressions |
Évaluation :

This place needs improvement with knowledge of their work ethics and a little more helpful.

BENJAMIN C. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

PRESCILLA G. | Premières impressions |
Évaluation :

Fantastic customer service.

Mia K. | Premières impressions |
Évaluation :

Our customer service rep, Dominic Torres, was awesome to work with. He was very friendly, had the knowledge about what I was looking for, stayed COVID cognizant and made our experience so stress free that i will certainly recommend this UHaul facility to others. It was the best customer service that we've had in a LONG time!

Kathy O. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

deborah c. | Expérience générale |
Évaluation :

Great staff! A special appreciation to Manager Jade, thank you so much for your kindness during my Uhaul experience at the Chandler/Kyrene location!

Barbara M. | Premières impressions |
Évaluation :

Everyone was fantastic! Very helpful and compassionate. We were tired after an emotionaly and physicaly exhausting move.. The staff made the whole process easy. After we were done moving into our storage units and went to check the truck in, the GM, Jade offered us water to make sure we were hydrated. This locations staff and facility are top notch!

Eunice L. | Premières impressions |
Évaluation :

Service was great and I appreciated the “heads up” when it came time to pay the rent.

JODI D. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Everest W. | Premières impressions |
Évaluation :

I appreciate the first month free and VERY reasonable monthly charge 👌👍 Great assisting staff 😎👍👍

falencia t. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Antoinette S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Jayci T. | Premières impressions |
Évaluation :

Dominic and Isaiah was the best customer service I have ever received!! I had an issue that they actively worked at for hours and stayed positive throughout the whole journey!! These men need raises!

scot m. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Michael K. | Premières impressions |
Évaluation :

Great friendly staff. Manager is awesome.

steve c. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Eduardo C. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Ignacio M. | Expérience générale |
Évaluation :

great

Noel D. | Premières impressions |
Évaluation :

Great staff, customers were very friendly. Simple Moving company, Tray was fantastic in helping me out of the clear blue, overhearing my conversion he politely step in an offered his assistance which was a Blessing to me.

Martha C. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Mina N. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

rosey S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Anthony B. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Ronald R. | Premières impressions |
Évaluation :

The front desk staff were very professional and helpful. Thank you for helping making our move easier.

jeanne t. | Expérience générale |
Évaluation :

We really appreciate how professional your people are and how clean the facility is.After renting four years never had a experience.

tracy h. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

optima t. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Brock W. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

LISA B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Brandi B. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Amber C. | Premières impressions |
Évaluation :

This storage facility and staff far exceeded my expectations I it appreciate that they are taking every precaution necessary to prevent the spread of the virus for the safety of their employees and for the community on top of that during this time of crisis they are giving one month free and that means free there is no hidden charges it's not a gimmick when they say they're giving you month free it doesn't mean next month or break it up into 3 months they literally gave me storage for nothing out of pocket but that's not what I appreciated the most I appreciated the friendliness of the staff I appreciate the helpfulness and the fact that they have so many carts available to move your stuff I've never experienced a storage unit like this and if I move out of this city it's worth the drive-in me that keep them so I don't say this lightly they are far the best storage I've ever experienced and I am very pleased with the service and precautions they are taking if there was more than 5 stars I would give it

Joe C. | Premières impressions |
Évaluation :

Thank you.

Ignacio M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Tesha G. | Premières impressions |
Évaluation :

Man that helped me was polite, friendly and made sure he explained everything.

rosey S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

ebonee s. | Premières impressions |
Évaluation :

Staff has been excellent very helpful every time I come in.

GATHON M. | Premières impressions |
Évaluation :

My check process was very smooth. The agent showed me how to check-in and out of facility during business and no business hours.

Victoria G. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Herman S. | Premières impressions |
Évaluation :

The staff was fantastic! Zaire is an absolute professional and took me through the whole facility rental process with ease. The entire U-Haul crew at this facility was fantastic!

Jane S. | Premières impressions |
Évaluation :

They were trying to help me 2 days of storage but didn't let us know that 24/7 hour wasn't working for my card so I had to call manager but didn't go through, it just went through voicemail. So my husband was very disappointed because we had to bring those boxes into our house.

Linda M. | Expérience générale |
Évaluation :

Very secure

Julio t. | Premières impressions |
Évaluation :

The service is perfect. All concerns that I have were answered on a timely manner. Thanks to the great customer service of one of your staff (Eric) who guided me to everything flawlessly.

DEBORAH W. | Expérience générale |
Évaluation :

Excellent experience and fantastic employees. I did however not enjoy the last unit I was in asIt was supposed to be a climate controlled unit, but that side of the building is extremely hot.

CAROL & TIM L. | Premières impressions |
Évaluation :

Eric was very helpful. He found a unit close to the elevator for us and explained everything very well. It was easy and painless.

Karen G. | Expérience générale |
Évaluation :

Good location.

Mechelle S. | Premières impressions |
Évaluation :

Courteous service thank you

Robert D. | Premières impressions |
Évaluation :

These guys were awesome. They were so friendly and so helpful. They were great at making sure we had everything we needed. Thank you.

LINDA H. | Expérience générale |
Évaluation :

It was a wonderful experience!

NEIL W. | Expérience générale |
Évaluation :

My unit was flooded and I was left hanging by your insurance company. I was treated like it was my fault. The only good point are the helpful people who work in the office.

TIM D. | Expérience générale |
Évaluation :

Facility was always clean always welcoming all the staff is always very nice the only thing I would change is allowing 24 hour access with the normal rate because sometimes people need to get their st

tim b. | Expérience générale |
Évaluation :

The Manager was extremely pleasant and helpful

Marcus L. | Expérience générale |
Évaluation :

N/A

Donald P. | Premières impressions |
Évaluation :

Nice people

Elizabeth D. | Premières impressions |
Évaluation :

Customer service agent was very professional and helpful. Definitely would recommend this location to family and friends. Chandler Blvd and Kyrene.

gary e. | Premières impressions |
Évaluation :

Was put on hold for a long time could not get through the 1-800 numbers

Richella T. | Premières impressions |
Évaluation :

Jade was wonderful to work with. Storage area was so clean.

GinaMarie N. | Premières impressions |
Évaluation :

I was booked to drop off and rent a unit from a smaller uhaul facility down E. Chandler and they were not expecting me, and did not not me scheduled... (I cannot continue). This one was amazing!

Paul V. | Expérience générale |
Évaluation :

I love UHaul. I have used UHaul whenever I move.

Tyree G. | Premières impressions |
Évaluation :

Exceptional customer service! Pricing is very reasonable!

Paul V. | Expérience générale |
Évaluation :

I love UHaul.

Jennifer P. | Expérience générale |
Évaluation :

My storage unit was broken into, so I only had used the facility for less than a month.

robyn d. | Expérience générale |
Évaluation :

Most of the employees were very helpful and friendly but the manager at times displayed impatience and irritation.

Volkmar L. | Expérience générale |
Évaluation :

Eric and Isaiah were awesome to work with they were very helpful

Paul V. | Premières impressions |
Évaluation :

The staff at UHaul are fantastic, friendly & knowledgable. Enjoyed working with them. Paul

Greg V. | Expérience générale |
Évaluation :

Excellent facility - stored furniture while moving from California. Used temperature controlled unit - well worth the extra money. Staff was always very helpful and friendly. Would highly recommend.

Christina B. | Premières impressions |
Évaluation :

The young lady that helped me with getting my storage space was really nice and made the process so easy.

Mike S. | Expérience générale |
Évaluation :

This facility was ok for my use. The beginning of my storage was a nightmare...the person at the desk had things all screwed up and was quite frustrating. After that things went fine.

JOHAN S. | Expérience générale |
Évaluation :

Would recommend u to my friends staff went above and beyond to help and are very friendly.

Eugene E. | Expérience générale |
Évaluation :

Very helpful staff members in and out of the office. The facility is very clean.

TAMMY J. | Expérience générale |
Évaluation :

Thank you!

Carole S. | Expérience générale |
Évaluation :

There was never a problem there. Someone was always there when needed. Very clean.

Catherine T. | Expérience générale |
Évaluation :

Clean truck

jonathan k. | Expérience générale |
Évaluation :

Nice facility, nice people.

TIM W. | Expérience générale |
Évaluation :

I have had a storage unit here for 5 years. During that time, the staff was friendly and helpful, and the facility was always clean and secure. I would definitely recommend it for storage and moving.

Elizabeth C. | Expérience générale |
Évaluation :

Great staff. Kaetlyn, Chelsea, Adam and Richard and some other staff sorry don’t know there name all staff are great.

ANNETTE S. | Expérience générale |
Évaluation :

Though most of the staff was friendly the manager Adam is quite arrogant...It would be nice for the access hrs to be at least til 9pm like most other facilities especially for those who work day hrs

Margeret R. | Expérience générale |
Évaluation :

I have used

MIKE F. | Expérience générale |
Évaluation :

Staff was very helpful. facility was clean and secure. I never worried about the safety of my stuff.

yvette r. | Premières impressions |
Évaluation :

Everyone was super friendly and helpful. Was a very smooth and quick check in.

Mark O. | Expérience générale |
Évaluation :

Need temporary storage for a few months. Worked out perfect, accessibility and no contract.

cheryl b. | Expérience générale |
Évaluation :

The reason I am rating it as average is because the new manager would not work with me after the government shutdown was over and take into account that we had our HHGs out on 2/1 vice 1/28.

JOEL H. | Premières impressions |
Évaluation :

Destiny is great!

MARY J. | Expérience générale |
Évaluation :

I have rented a storage room for the last 15 years. I'm retired now and only have terminated the rental due to reduced income. If needed, would definitely return to this facility.

CARSON W. | Expérience générale |
Évaluation :

Staff was rude. God forbid, when moving out there isn’t some where to through away a box. Went to through 1box away and they said i would have to pay dump fee. This is after spending $12000 there

beatriz a. | Expérience générale |
Évaluation :

I was very pleased with the customer service representative at the location. He was very helpful and friendly

FREDRICK E. | Expérience générale |
Évaluation :

Thank you for years of great service while we had our stuff stored there. Y’all are the best!

cheryl b. | Premières impressions |
Évaluation :

Amazing customer service and great facility. Randall goes above and beyond to ensure his customers are happy and have what they need. A++++ rating!

TODD B. | Réservation |
Évaluation :

Always we are treated so well here! Great staff ... friendly and helpful!! Thank you

teresa a. | Expérience générale |
Évaluation :

My experience was very quick, knowledgeable, and friendly.

Mike S. | Réservation |
Évaluation :

The manager and staff were very knowledgeable and helpful on getting the right unit i needed. This location is close to my house and have been referred by a friend that this place is good.

William A B. | Réservation |
Évaluation :

Great experience.

nery a. | Expérience générale |
Évaluation :

Staff was helpful. A person helped me get a couple of big boxes I purchased at the store up to my storage unit.

ted p. | Expérience générale |
Évaluation :

they were excellent and very helpful

Anthony B. | Expérience générale |
Évaluation :

Would highly recommend this place to many for their needs and services

Tesha G. | Réservation |
Évaluation :

They always have a truck available

ray h. | Expérience générale |
Évaluation :

Very helpful in what I was looking for.. very professional . Well put together team.

COURTNEY S. | Expérience générale |
Évaluation :

We had multiple units for 10 years and also over the years rented trucks all good experience.

Brian J. | Expérience générale |
Évaluation :

A little inconvenient layout. Had to go through interior doors about the width of a house front door to reach my unit. And the door doesn't remain open on it's own. Easy loading dock, very secure.

Troy S. | Expérience générale |
Évaluation :

Still not sure what the idea behind the two keypads is. Also, the interior doors don't allow for pallets and are an added hassle for moving through larger items.

Vanessa L. | Réservation |
Évaluation :

2 reservations, truck & storage. Truck rental was great! Reservation for the storage was THE worst service I've ever experienced. Uhaul missed it on all levels. Cancelled & went w/ Public storage.

KAREN C. | Expérience générale |
Évaluation :

Thank you

Michael M. | Expérience générale |
Évaluation :

Thanks for your excellent customer service!

yvette s. | Expérience générale |
Évaluation :

Friendly, but not all information about check in or lock on my storage given. Paid $130 to get a locksmith when no extra key was available to our unit. if I had known I would have had one made

Jacqueline J. | Expérience générale |
Évaluation :

Thank you to the Owner, had an issue and I called the Owner and the issue was addressed immediately .....

diamond b. | Expérience générale |
Évaluation :

Some staff had a stale attitude while few were kind and caring

Debbie P. | Expérience générale |
Évaluation :

Having just moved here and using this storage facility for a month was a excellent experience and I want to thank them.

EDWARD M. | Expérience générale |
Évaluation :

We were very pleased with all aspects of this facility. clean, well lit, easy access and very helpful staff! Recommend very highly if you need storage!

Jeffrey S. | Expérience générale |
Évaluation :

Our climate controlled unit was always hot. They said it would be fixed but never was. The lights only worked part of the time.

Richard C. | Expérience générale |
Évaluation :

Treated great from the moment i arrived

Richard T. | Expérience générale |
Évaluation :

Uhauls and broken down vehicles parked around perimeter of storage lot in none parking spaces. We couldn't get our 5th wheel without asking them to move them. Gate left open and unsecure.

salvador m. | Expérience générale |
Évaluation :

I'm very grateful for the service. thank you

Non reviews have been submitted for this location.

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