Online transaction made it fast and easy. I was in and out in a matter of minutes.MATTHEW M.
Customer Reviews for U-Haul Moving & Storage of West Greenwich
Pour nous contacter
West Greenwich, RI 02817
Services dans cet établissement :
- Du lundi au jeudiDe 7 h am à 7 h pm
- VendrediDe 7 h am à 8 h pm
- SamediDe 7 h am à 7 h pm
- DimancheDe 9 h am à 5 h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Le client n'a pas laissé de commentaire.susan C.
Le client n'a pas laissé de commentaire.jerald P.
David was very helpful.Donna L.
Fast and easy, courteous staffDavid N.
Everything went pretty smoothly. In and out quickly and equipment was great. Staff was friendly.John M.
Le client n'a pas laissé de commentaire.MaryEllen G.
They are pros, very well doneRobert L.
Le client n'a pas laissé de commentaire.Kelly D. | Premières impressions
Perfect transactionMichael P.
Le client n'a pas laissé de commentaire.ANGELINA F.
Excellent customer service, clean equipment. Easy to access, straightforward process without any hiccups-always appreciated!Joshua H.
Le client n'a pas laissé de commentaire.Kris K.
Le client n'a pas laissé de commentaire.David R.
Everything went smooth as silk!Donald L.
Manager was very helpful at drop off and move in- much appreciated.David R.
Le client n'a pas laissé de commentaire.DJ L. | Expérience générale
Le client n'a pas laissé de commentaire.John O.
Le client n'a pas laissé de commentaire.David D. | Premières impressions
Le client n'a pas laissé de commentaire.David J.
Le client n'a pas laissé de commentaire.Shawn M.
The manger was very nice and helped me get right on the road and thank you for helping me hook it up as well!!! Very happy with the customer service I experienced !!!Thomas O.
Le client n'a pas laissé de commentaire.Michael C. | Expérience générale
This attendant cashed me out before he had even looked at the truck. He changed the amount of gas in the truck by 1/2 of a tank and charged my card $62 for 12,5 gallons of gas. I only drove17 miles. He didn't realize I had the receipt from the store I where picked the truck up.Julie P.
Le client n'a pas laissé de commentaire.Chris F.
Le client n'a pas laissé de commentaire.Matthew F.
Le client n'a pas laissé de commentaire.MIRANDA H.
Very easy to deal with and job well dineThomas R.
The manager Curtis was indeed the most helpful person I have ever done business withWayne B. | Premières impressions
Very helpful polite EasyKathleen B.
Le client n'a pas laissé de commentaire.Cheryl F.
No commentGARY D.
This was the best service experience. From the pick up to the drop off; to the encounter with the personnel; to the hired moving helpers who were knowledgeable about loading and loading our personal affects; and all were friendly, respectful and descent people. This U-Haul store is a gem. How to help the next customer? Replicate this and advertise this location. Merci.Roberto R.
Curtis was super friendly and helpful! Thank you so much! I love my new hitch!Tracy C.
Le client n'a pas laissé de commentaire.Lori Z.
Le client n'a pas laissé de commentaire.Thomas W.
Le client n'a pas laissé de commentaire.Mary-Lee M W. | Premières impressions
Le client n'a pas laissé de commentaire.John L P. | Premières impressions
From scheduling the unit over the phone, to getting a tour of the facility to check out of our UHaul Truck, Curt was friendly, knowlegable and efficient. I would not hesitate to recommend this facility to anyone looking for a well run safe and clean place to store their belongings.Matthew F. | Premières impressions
Curtis was very helpful, knowledgeable and friendly and answered all my questions. I would definitely recommend U-Haul Moving and Storage to anybody.WILLIAM S. | Premières impressions
Very friendly person, super easy returnCatherine S.
U-Haul was absolutely amazing. Rented a large truck to move from GA to RI, I got sick and needed more time to unload and they had no problem with me keeping the truck (and it was only $40 a day!), I am very pleased with all aspects of U-Haul.SHANE F. | Online Move In
The gentleman that helped me return the truck (and get my storage unit) was awesome!Shane F.
David was fantastic! Best service that I had ever received at any UHAUL.Bethanie S. | Premières impressions
Excellent experience and the guy working there is awesome and professional. Def will recommend.Jenna H.
Nothing. Everything was fine. The gentleman at the location was very nice and helpful. The web site was easy to use to book initially and to extend the rental.Judi Q.
There was an error made when we signed up for storage. Our original contract got deleted while we were in the storage facility. I'm completing the survey just so I stop getting emails. I received six messages today asking me to fill this out so here you go. We are now current renters of a storage unit at U-Haul!Joseph S. | Expérience générale
The staff were friendly and helpfulLinda C. | Expérience générale
The gentleman running the counter was extremely helpful and friendly. He made it very easy and enjoyable. MerciDJ L. | Premières impressions
Le client n'a pas laissé de commentaire.eugene K. | Premières impressions
We are very impressed with the facilities clean, safe, secure and convenient storage units. We drove right in to a dry garage bay, unloaded and transported our items using the various size dollies. It was so easy and we feel great about the security. The staff was super helpful and friendly!Joseph S. | Premières impressions
Le client n'a pas laissé de commentaire.James A R.
Fast,friendly and Great Customer Servicebridget c. | Premières impressions
Le client n'a pas laissé de commentaire.MIRANDA H. | Premières impressions
Le client n'a pas laissé de commentaire.Kimberly C.
Storage unit was well maintained and clean upon arrival. My only suggestion is explaining after hours access to customers. We had a slight problem upon arrival last night and took a few minutes to figure out. Knowing ahead of time that there is a separate passcode box for after hour checking would have been very helpful.Sherry H. | Online Move In
Le client n'a pas laissé de commentaire.william c. | Expérience générale
It would be helpful to lead new renters to their unit and explain the process upon first visitEdward R. | Online Move In
Excellent service à la clientèleMatthew C.
Le client n'a pas laissé de commentaire.Claudia C.
The entrance was a bit confusing and I guess 5:30pm is after hours as there was no one there to help me unhook the trailer. Fortunately they had left out their trailer dolly as I had to use that to lift the trailer off my hitch. It would be nice if the trailers had jacks. If that dolly wasn't around I probably would have had to get the vehicle emergency roadside jack out and try to use that as I have a bad back and probably would have hurt myself trying to unhook it.Andrew M.
Le client n'a pas laissé de commentaire.ROBERT K. | Premières impressions
Truck had exhausted manifold leak for the entire 200+mile trip that was not only annoying to listen too, it also gave my passenger and myself a headache from fumesJoseph L.
Great facility. Always kept clean and the staff are exceptional. Curtis is the manager and made sure every need was met and everyone was friendly. I will always recommend this Coventry facility.John N. | Expérience générale
Le client n'a pas laissé de commentaire.Stephen N.
Le client n'a pas laissé de commentaire.Tim R.
Le client n'a pas laissé de commentaire.MAURICE T.
Le client n'a pas laissé de commentaire.MIRANDA H.
Customer service representative Shawn was extremely professional and extremely helpful.ROBERT K. | Premières impressions
Le client n'a pas laissé de commentaire.Michael W.
Le client n'a pas laissé de commentaire.Michael B. | Expérience générale
Le client n'a pas laissé de commentaire.Laury T.
Le client n'a pas laissé de commentaire.Beth S.
Kepp up the good work!Stephen D.
For this 5x8 trailer empty still requires 250# front inside trailer for adequate safe tongue weightjohn F.
Le client n'a pas laissé de commentaire.PHILIP J.
Le client n'a pas laissé de commentaire.Amy Q.
Great customer service!Claudia C.
Le client n'a pas laissé de commentaire.Jen A.
Le client n'a pas laissé de commentaire.Mark A.
Keep up the good workMichael C.
Le client n'a pas laissé de commentaire.Peter N.
Le client n'a pas laissé de commentaire.Randy K.
Le client n'a pas laissé de commentaire.lionel S.
Le client n'a pas laissé de commentaire.E MARGARET F.
Facility was great. Curtis was/is a pleasure to work with. Only complaint was the front end of the truck had a terrible wobble on the highway and a bad steering joint. Not Curt's fault, if nobody brought it to his attention that rented it prior. Otherwise, a great experienceRussell R.
Le client n'a pas laissé de commentaire.James R.
Everything convenient.Robert S. | Expérience générale
Curtis and his team were kind and professional, making a stressful time much easier. I highly recommend this location and Uhaul overall! Thanks, Curtis!Julie L.
Le client n'a pas laissé de commentaire.James E.
Le client n'a pas laissé de commentaire.Nicholas W. | Expérience générale
Le client n'a pas laissé de commentaire.Curtis P.
Charge less per mile.James O.
Staff patient and supportive positive experienceLinda C.
Guy were friendly and helpful, so nothing.John D.
Le client n'a pas laissé de commentaire.robert S.
Le client n'a pas laissé de commentaire.Charles C.
Le client n'a pas laissé de commentaire.GEORGE M.
Top notch serviceleonard L.
Very helpful and informativePeter M.
Le client n'a pas laissé de commentaire.Kyle J R.
Le client n'a pas laissé de commentaire.diane W.
The staff helped guide me through the whole process from recommending what size truck I needed for 3 rooms of furniture to what size storage unit I needed.Roy p. | Premières impressions
Le client n'a pas laissé de commentaire.Thomas B.
Le client n'a pas laissé de commentaire.Rosie M.
Le client n'a pas laissé de commentaire.Roberto S.
Le client n'a pas laissé de commentaire.Jaymie C.
Keep up the good workBrahim G.
Keep doing great serviceBrahim G.
Trailer was not swept out. I have to sweep it out before I could load.Nicholas B.
The phone app kept being problematic as far as reserving my unit and truck. I ended up using the website to get it sortedAndrew A. | Online Move In
I couldn't think of a thing to changeandrew A.
Le client n'a pas laissé de commentaire.Amber H.
My concern is the pricing per mile. We had A Lot of travel to do. We rented multiple times. It would have been waaay better if there were 'incentive' programs, like "if you have to drive more than 100 miles, a Discount of 0,5 cents per mile will apply." Or, "Rent multiple times and get 0,5 off a mile on your next trip." I will not rent again, having to go that far and have to pay $264 to get my stuff to my apartment. I already spent waaay tooo much money on moving (over 2k) and U-Haul (over 500) already. I will find some other way that's Cheaper. Thank You.Karen J.
Le client n'a pas laissé de commentaire.Terry M.
Only issues we had at all were with elevators. And they had a repair plan for them. Great job dudes.Blair William B. | Expérience générale
The van smelled like farm animals and had loose hay and straw in the back. Also still waiting for a receipt from my U-Haul rentaljoel B.
My experience at the West Greenwich location was the best U-Haul experiences I've ever had. Ozzie and the team were exceptional!JASON S. | Expérience générale
Great service, ensured that trailer was hooked to my vehicle properly. Very expeditious and considerate of customer's time and attention to detail.Daniel D.
Le client n'a pas laissé de commentaire.PETER G.
Le client n'a pas laissé de commentaire.Thomas Joseph V. | Expérience générale
Le client n'a pas laissé de commentaire.CARLA Z.
Thank you very much. You were very helpful and went above and beyond. I'm so appreciative for all your help. Thanks againKelly A.
The staff were very pleasant. I was late returning the truck and they were extremely accommodating.Jacqulyn C.
Le client n'a pas laissé de commentaire.Charles M.
Efficient, excellent service. Knowledgeable, friendly staff. I've rented at about a dozen U-haul locations and this one was the best experience (top 10 %).Jason S.
Better explanation of return policy and fees associated with them. In addition, recommending one way without a destination in mind as an option.Kenneth O.
Le client n'a pas laissé de commentaire.Fletcher D.
Le client n'a pas laissé de commentaire.Thomas Joseph V. | Premières impressions
Le client n'a pas laissé de commentaire.Thomas V.
great customer interaction, large facility for parking and easy pickup.Frederick S.
Le client n'a pas laissé de commentaire.Tom W. | Premières impressions
Le client n'a pas laissé de commentaire.Paul L. | Expérience générale
The elevators in the building need serious repairs. They are constantly breaking down and I got stuck in it for 15 minutes. The emergency buttons did not connect to anywhere in the office nor did it connect to the fire department. The inspection certificate for the elevators are not current. For an elderly woman with severe anxiety, being stuck in an elevator with no help makes for a very bad experience. Also the units do not have lighting.Cheryl F. | Premières impressions
elevator really needs to get fixed. my mom and I got stuck in it for 10 mins and I was pushing the alarm button and got no response. very scary situation. there’s always an issue with the elevators everytime we go there.Caryl M. | Premières impressions
My previous storage with Uhaul was in Newport and their air conditioning worked better. Other than that your facility was good. Staff went over and above!! I appreciated their help!!!Crystal Michele H. | Expérience générale
Le client n'a pas laissé de commentaire.Paul L. | Premières impressions
Le client n'a pas laissé de commentaire.LIZETTE B. | Premières impressions
Hands down nicest UHaul facility I have used.Blair William B. | Premières impressions
Le client n'a pas laissé de commentaire.Ugur A. | Expérience générale
Elevator had an issue but otherwise great experience!!! ThankCrystal Michele H. | Premières impressions
Le client n'a pas laissé de commentaire.Joseph B. | Online Move In
Le client n'a pas laissé de commentaire.Sarah S. | Premières impressions
Curtis and Ozzie were very professional and helpful to all my needs. I rented a 10 X 10 unit and also a truck for a day. My move was successful and uneventful thanks to the staff.Donald K. | Premières impressions
The staff was super fantastic Curtis was always polite great fun and very helpful thank you for hiring excellent peopleDERRICK W. | Expérience générale
Curtis was friendly, funny, enormously helpful, professional, and made me feel perfectly confident that my possessions would be safe. He is great at his job and his people-skills are some of the best I've encountered. The facility is spotless, bright, with many customer-friendly amenities. An easy five stars.susan m. | Premières impressions
After a very stressful and long move across the country, the seamless and friendly experience at uhaul eased up a lot of worry that comes with a big move. The owner was extremely helpful and accommodating, and I will absolutely be using their services in the future.Kelly T. | Premières impressions
The general manager was here and was a great help. Explained everything so well and offered help with everything I needed.Hunter E. | Online Move In
Curtis and staff were so awsome ! Every associate was so helpful Honestly great customer service . This was one of the best experiences I am so grateful for the hospitality this Uhaul office gave me and my family . Thanks again Curtis and crew .. :)Anouk P. | Expérience générale
This is my first visit to my storage unit.Mary D. | Premières impressions
Curtis was professional and super helpful. Made the process easy.Susan F. | Premières impressions
Le client n'a pas laissé de commentaire.Zac T. | Online Move In
Thank You!! Guy working was very helpfulMarina P. | Online Move In
Le client n'a pas laissé de commentaire.CHRISTOPHER H. | Premières impressions
Le client n'a pas laissé de commentaire.Donna B. | Premières impressions
The elevator set up is poorly designed. Storage is on the second floor however the elevators are extremely small. They close way too quickly especially for moving large items. These elevators should be larger than a regular elevator to move people considering its for moving larger items in and out of a storage unit. Freight style elevators would be much better for a storage facilityJoseph L. | Expérience générale
Le client n'a pas laissé de commentaire.Charles T. | Premières impressions
the elevator closes too quick but other than that it’s really goodKayla A. | Online Move In
Le client n'a pas laissé de commentaire.Gilbert P C. | Premières impressions
staff is the best.. Facility is ridiculously BAD, Elevators and stairs? tripled our in / out time. the free month was good though...Kaitlyn was just outstanding helping us figure out problems, she deserves a higher pay and position...Ronald J. | Expérience générale
The customer service was excellent. Everyone was very friendly and accommodating.TODD L. | Premières impressions
Curtis at the front desk was great polite it made me feel right at home great customer serviceDERRICK W. | Premières impressions
Great facilityWilliam P. | Premières impressions
Very knowledgeable & friendly staffPeter M. | Premières impressions
Manager was very helpful, sharp and a big help. Top notch - clean - great equipmentGary P. | Premières impressions
Ozzie was helpful every step of the way. I felt confident my move on the back end of my 1 000 mile trip would end effortlessly and it did. Great personalized customer service!! Go see Ozzie and Sandie for your storage needs.marybeth p. | Premières impressions
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