Évaluations des clients U-Haul Moving & Storage of West Speedvale

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of West Speedvale

Cote générale :

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Sharon B.
Évaluation :

Your phone lady Barbra F. Was awesome. All employees at this location. Were great. Very helpful thank you.

Andrew C.
Évaluation :

I found no room for improvement. The service was excellent and so were the staff!!!

andrew V.
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Le client n'a pas laissé de commentaire.

LOOKNAUTH R.
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Le client n'a pas laissé de commentaire.

Corinna G.
Évaluation :

fasy, friendly and affordable.

PAUL C.
Évaluation :

I Checked the fuel before I left. Took a picture of fuel gauge and mileage. When I got the invoice it read that the original gage read higher than it was. I fueled up to exactly the same level as i left with. remember I took a picture! Not a large deal but they charged me for an extra $ 9.78 By the the way I am an X U-haul dealer.

Stephen L.
Évaluation :

Please call me for one issue. 519-888-0048 Steve

terry l. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Johan V.
Évaluation :

I rented a large 26 foot Truck. All staff were "busy" with talking with each other. I had to find the truck myself, truck was full of ice and snow. I had to go back to the office to ask for equipment to clean the truck myself. As a customer you expect better service, that your truck is ready to go. In the last 4 month I rented 4 times a truck at U Haul and I had a much better experience with a U haul at Victoria road but unfortunately they have only a small capacity. Another thing they say "Your tank is half full so bring it back half full" so then the customer has to guess how many gas he needs to fill the tank, instead make it easier give the truck full with gas so the customer can fill it easy to full by return.

HAROLD P.
Évaluation :

Windshield wiper fell off. Windows were not completely clear of snow. I think the truck should have been inspected by staff and they would have found the broken wiper. The gas tank was less than half full, we feel the tank should be full so we don't have to guess as to how much gas to put in when we return it. Someone should also go over some operation details of the truck. We could not find the four way flasher which we definitely needed in the whiteout conditions that we encountered.

Nancy W.
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Le client n'a pas laissé de commentaire.

Donald B.
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Le client n'a pas laissé de commentaire.

TIMOTHYJOEL B.
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Excellent customer service!

CHETNA D.
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Le client n'a pas laissé de commentaire.

STEVEN K.
Évaluation :

Great experience was made easy and staff was great

GRAEMEA S.
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Le client n'a pas laissé de commentaire.

Brendan P.
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Le client n'a pas laissé de commentaire.

Everitt K.
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Le client n'a pas laissé de commentaire.

John N.
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I think you over charged me. And took advantage of us being delayed. The bill was almost $100 more than your estimate. Not too happy about that.

Alicia D.
Évaluation :

The online check in and return were not writing properly and we had to go in anyways and wasted over an hour collectively. But, the employees were very helpful when we were checking in.

Hilary E. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Prince K.
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Le client n'a pas laissé de commentaire.

Anton B.
Évaluation :

The customer facing employee who processed my request was wearing a mask below his nose, covering just his mouth. When another customer asked him to comply with Covid-19 prevention regulations he said that he wears it like that because his colleagues cannot hear him well. On repeated requests that person interrupt the customer abruptly and in a rude way, stretched his arm with the palm facing the customer and said with raised voice:"its OK to wear it like that, its OK. There is a glass between you and me, and I you will not be infected". After that that employee handed me the keys from my truck, that he was holdingin front of him, while allowing potential contamination of the key surface. I had to use my hand sanitizer to disinfect the key and the tag. It was horrible experience. Please follow up on that incident.

Gregory M.
Évaluation :

all good from pick up

Jason R.
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Staff was very helpful! Every staff member I meet was friendly, courteous and patient. Really made our moving day easy! Really can't thank you enough!!

Meghan D.
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Le client n'a pas laissé de commentaire.

Nathan N.
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Le client n'a pas laissé de commentaire.

Genevieve M.
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Fantastic Customer Service!

gurjinder S.
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Le client n'a pas laissé de commentaire.

Vladimir B.
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Everyone we encountered was incredibly friendly and helpful! Made a busy day of moving on a cold day much more pleasant! Thanks to anyone working at around 8am and 2:30pm on Jan 30th at the Speedvale Guelph location

Nancy W.
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Le client n'a pas laissé de commentaire.

Roy S.
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The gentleman at the desk was extremely helpful and efficient. He deserves a shoutout. This location is close, easy to access and I find the staff friendly.

JACEK Z.
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Le client n'a pas laissé de commentaire.

TERRY G.
Évaluation :

Overall it wasnt bad, but with the mobile pick up option I didnt get a written contract, yet the labels inside the van told me to refer to the contract to get the fuel amount to refill by, based on that particular vehicles current level. I guessed and it worked out OK, but otherwise everything was as expected and overall experience was good.

Kaizen M.
Évaluation :

Brandon and his staff have been number 1 for all rental purposes and for storage needs.

Clarence H.
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Le client n'a pas laissé de commentaire.

Rob T. | Expérience générale |
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All staff were great! Very helpful getting us set up with our storage unit and also when we rented a trailer. Definitely will be back!

MICKYAS TSEGAY W.
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As a customer, I could say cut on your princess a lil but it's not practical when we look at it on a business side of it so all I can say is, keep doing what you're doing. Thanks

art P.
Évaluation :

make the key return slot more visible.

ashish S.
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Very helpful staff.

Joshua S.
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Had to rent a second time this week for a construction project. Again, was so impressed with how quickly they got me in and out of the location and the friendliness of the team. On pick up I had mentioned that I was emptying a bunch of junk from construction out of my garage and how excited i was to be able to use it again. When I returned the trailer, the staff member who checked it in finished unhooking it, completed the contract, and told me, "Hope you enjoy your garage!" First class treatment by your staff for sure!

MICHAELWILLIAM K.
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10 out of 10! No complaints at all.

FRANK D.
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Le client n'a pas laissé de commentaire.

ROBERTD B.
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Le client n'a pas laissé de commentaire.

VANESSAGABRIELA S.
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Le client n'a pas laissé de commentaire.

Long V.
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Le client n'a pas laissé de commentaire.

CARLYELLEN H.
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Great clean truck, awesome customer service. I am however a bit upset that the truck I was using to move to Montreal in the winter did not have winter tires. I felt unsafe as I skidded and got stuck in snow. Thankfully I was fine and didn't hurt anyone else. Perhaps something to consider or tell the customer about? Thanks

Micaela K.
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Le client n'a pas laissé de commentaire.

Craig J.
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Great drop off, personnel greeted me immediately, scanned the vehicle and I was on my way

William H.
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Le client n'a pas laissé de commentaire.

Miroslaw S.
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Le client n'a pas laissé de commentaire.

STEVEN K.
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Great transaction and hassle free

Joshua S.
Évaluation :

The staff members I worked with this time as well as the previous rental were amazing. This time, it was a trailer rental last minute and I got in, got the unit, had it hooked up, and was out in under 15 minutes! I was so happy with how friendly the staff here are and how quickly they got stuff done!!! They all need a raise... :)

Randy H.
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Le client n'a pas laissé de commentaire.

Felicia M.
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Gentleman who helped us out was FANTASTIC! So professional - didn't catch his name, but thank you for your help and for making our experience great.

Taylor F. | Expérience générale |
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I really appreciate the honesty and willingness to provide a respectful approachable place. Much appreciated. They are willing to go above and beyond the call of duty to provide a safe soultion to any storage or moving requirements

Colin H.
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Le client n'a pas laissé de commentaire.

Richard B.
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thank you

CATHERINEL B.
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Le client n'a pas laissé de commentaire.

Stanley S.
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I was disappointed in have a a blanket bag hanging on the inside of the truck. This is taking up space. I found this to be unfair, if I needed that space I would be charged extra. Even if I didn't use the blankets.

David B.
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staff pleasant and helpful when I needed to adjust time of need at last minute. Truck very good condition.

GINOP M.
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Le client n'a pas laissé de commentaire.

David P.
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Le client n'a pas laissé de commentaire.

R-Michael M.
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a good experience and worked well for what we needed it for Thank you!

CINDY S.
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Le client n'a pas laissé de commentaire.

Rexton F.
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Le client n'a pas laissé de commentaire.

Timothy C.
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Le client n'a pas laissé de commentaire.

Brent B.
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Unfortunately the app didn't work so we were not able to do the pickup as planned. The good news is that the staff were quick and friendly to help and we had no issues.

nash D.
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Excellent service.

Lainee T.
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Le client n'a pas laissé de commentaire.

Bin W.
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Le client n'a pas laissé de commentaire.

Jennifer M. | Online Move In |
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Le client n'a pas laissé de commentaire.

Ian C.
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Le client n'a pas laissé de commentaire.

UMANGKUMARPRAVIN P.
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Le client n'a pas laissé de commentaire.

James C.
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Le client n'a pas laissé de commentaire.

ISAMUHAMMAD A.
Évaluation :

Make front seat for 3 passengers including driver in 9' cargo van. There is lots of space for the 3rd seat at the front

Jericho L.
Évaluation :

Employees at this location discriminate against transgender customers.

ROB T.
Évaluation :

Great service! U-Haul specialists properly and safely hooked up and removed trailer rentals for me, and tested the lights. Massive clean facility with amble packing supplies for sale at great prices.

GLEN NORMAN F.
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Le client n'a pas laissé de commentaire.

Brian H.
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Clean the snow off trailer .

Sharon B.
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Le client n'a pas laissé de commentaire.

Ryan C.
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Perfect experience. Couldn't ask for any better.

MIKE G.
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By far the best location I've dealt with. They are consistently awsome at what they do. Keep up the great work! Thank you!

Joseph P.
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Le client n'a pas laissé de commentaire.

Sanjay M.
Évaluation :

Great service

Vafa J.
Évaluation :

The truck stuck in the snow several times, maybe a stronger engine!!?

Jagdeep S.
Évaluation :

Did not clean, too much expensive i will not recommened to u haul to any known

waleed M.
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Le client n'a pas laissé de commentaire.

Tracy C.
Évaluation :

All interactions with the staff at this location were excellent. Very professional and courteous. Thanks for a pleasant experience.

Community Living G. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Dave C.
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Le client n'a pas laissé de commentaire.

Kamal S.
Évaluation :

excellent experience, will revisit for future needs

Richard H.
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Le client n'a pas laissé de commentaire.

AMBER-LEE ERIN P.
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Le client n'a pas laissé de commentaire.

John P.
Évaluation :

Keep doing what you are doing. Excellent experience and I will be back.

DAVID D.
Évaluation :

I was greeted promptly, and agent made it effortless to finalize rental and additional payment. I explained the excessive steering wheel play and was assured the vehicle would be out of service until that was investigated and corrected. This is the first U-Haul rental since one in Guelph about 3 years ago. Compared to that U-Haul equipment and Discount truck rentals since then, I'm very disappointed by this most recent experience with U-Haul.

Alina K.
Évaluation :

More information about returns after hours. Good experience overall, no issues, pleasant service.

Kurtis S.
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Le client n'a pas laissé de commentaire.

ANGELO G.
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Le client n'a pas laissé de commentaire.

Shahriar K.
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Le client n'a pas laissé de commentaire.

JONATHANWILLIAM F.
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Le client n'a pas laissé de commentaire.

john C.
Évaluation :

I wasn't expecting to pay extra for insurance at the last minute. This should have been offered and explained when I inquired about the cost of the rental.

Allan M.
Évaluation :

Not have a junior team member call and threaten police when the return was a little late

Piotr K.
Évaluation :

I was supposed pick up my trailer at 11:30 am but it never happened. They gave me first trailer with couple of lights burned. They told me to drop it and get another one which had bold tires on it then they told me to get third one with one light burned but they said they will fix it in couple minutes. As soon as they tried to drill they burned my fuse in my car because of the electrical problems on the trailer. At this point I had enough!!!! I told them the maintenance of the rental equipment should be done before it's allowed to put it out on the road and I asked them to substitute with the truck but they said no. I was there for 2.5 hours before they come up with another trailer. I think this is not the way to deal with customers and next time if it happens I will call MTO (Ministry of Transportation) my self just to give them a update of the equipment condition which they pushing to rent it. It's unacceptable!!!!!

Derrick F.
Évaluation :

To be honest I haven't a clue all the employees that helped me were attentive assertive and polite along with patient. I definitely will be returning I was very pleased with everything and also would recommend the location to any and all my friends Derrick.Fossett 5192776444 Cambridge ont.

ROBIN H.
Évaluation :

Fire the staff and train new people

Kennedy R. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Scott P. | Expérience générale |
Évaluation :

I was disappointed entering the office today to close out my storage rental and seeing a sign for the original rental price U signed up for but was charged more for many months. That is fraud. I have a picture of the display. A refund inc. hst for the overcharged months would be appropriate. I wonder if this happens after checking out the swipe logs and noticing customers that do not visit the facility often

janna E. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Amanda S. | Expérience générale |
Évaluation :

Always easy to access my unit and was very easy to move out of the unit.

MICHAELB S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Peg L. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

WILLIAME C. | Premières impressions |
Évaluation :

Staff was very friendly and helpful. Thank you! I would definitely recommend U Haul to anyone needing storage or truck rentals!

Lorne C. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Emily-Rae S. | Online Move In |
Évaluation :

Availability and online reservation was very easy and quick. Only downfall was pricing. I saw more competitive pricing at other facilities. When I went inside the U-Haul office they also had a lower price displayed, but I was told that the signage was incorrect.

Andrea M. | Expérience générale |
Évaluation :

I have always had a great experience with the staff there I am just not fond of using a storage space

Janet W. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

marius r. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Danielle K. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Theresa M. | Expérience générale |
Évaluation :

My only issue is with the set-up of payments. When I got my first invoice in my email, the total to pay said $0.00; there was no other indication of date or amount. I had the first month of storage free so I just assumed that this was for the first month free. Then maybe 2 weeks later, I got an invoice saying that my payment was late and I had a late fee attached now. Why would I receive an invoice with the total of $0.00 on it? Why would it not state the amount owed. From a customer's point of view, this is inaccurate and confusing. I would appreciate having an invoice that more clearly stated my costs.

peter f. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

diane m. | Expérience générale |
Évaluation :

Very convenient well run storage space reasonable rates

Amanda G. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

kim n. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Michelle B. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Gary D. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Vali Daniela L. | Expérience générale |
Évaluation :

Nice and clean, feel safe to go there alone!

wayne m. | Expérience générale |
Évaluation :

Was told to remove my boat after 2 weeks of being there leaving me high and dry for storage. They did refund me my money without argument which was a plus. My boat storage was out beside the road so not behind any security fencing or anything hence the poor rating for security.

Teah L. | Expérience générale |
Évaluation :

Thank you for being there for my move from Toronto to Guelph. I'll recommend your facility to others.

james s. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

john m. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Teah L. | Premières impressions |
Évaluation :

Thank you for your assistance in my move to Guelph.

Candace L. | Online Move In |
Évaluation :

Amazing facility very clean

Zenon i. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Kevin S. | Expérience générale |
Évaluation :

Amazing place and easy to access and use. I would recommend it anyone who needs a safe clean spot to store stuff that can be accessed easily.

Ron O. | Premières impressions |
Évaluation :

Very friendly and courteous staff and very nice and clean lockers

PAT L. | Expérience générale |
Évaluation :

Great place to store your goods very clean dry . very well taken care of. Would recomend to any one very reasonable price. Employees very polite and willing to help gteat experience

Brandi L. | Expérience générale |
Évaluation :

Not sure why I am receiving these emails as I don’t have a storage unit with uhaul because after receiving confirmation and going there to get the unit there was non available!

Zenon i. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Katherine S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Colin B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

diva f. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Karen K. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

connor b. | Expérience générale |
Évaluation :

Not thrilled that 24 hour access costs extra.. I work unusual shifts. On the flip side, they waived a late penalty when I was late on a payment. Overall very happy.

Wilf B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Janice S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

noble g. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Jim S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Phoebe C. | Premières impressions |
Évaluation :

Booking on the phone was fairly quick and easy. The staff at the Guelph location on Speedvale Rd were excellent. Very helpful and friendly and they made the move very easy.

pat c. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

stacey h. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

John J. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Marilyn F. | Premières impressions |
Évaluation :

I have not moved in and did not want my starting date to start on the Mar 16. It was to be the 21st of March. The on line registration was the worst scenario, because now I am paying for a week I did not need or want.

milika t. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Dave G. | Online Move In |
Évaluation :

Le client n'a pas laissé de commentaire.

Suzanne G. | Expérience générale |
Évaluation :

Brandon and the staff were helpful and accommodating. Great experience.

Duane W. | Expérience générale |
Évaluation :

My experience was excellent right from day one

Paul M. | Premières impressions |
Évaluation :

good experience, staff professional and courteous

denmar d. | Premières impressions |
Évaluation :

This was an easy decision because of your very helpful staff and your new location in Guelph. The accommodations are amazing with the move-in indoor parking area and the lay-out of your heated storage

barb m. | Premières impressions |
Évaluation :

The recommended truck was the perfect size and the recommended storage unit was also the perfect size. There was way too much confusion and waiting to confirm information that had already been confirm

rob a. | Expérience générale |
Évaluation :

EXCELLENCE!!

Fay S. | Expérience générale |
Évaluation :

The staff were wonderful, the facility was very clean and well looked after. We felt that our belongings were safe and secure.

Duane W. | Premières impressions |
Évaluation :

The staff were very helpful and processed our request in a timely fashion. Very clean facility!!

Ian T. | Expérience générale |
Évaluation :

General Manager is extremely unhelpful. I would go in person to ask for a adjustment to a reservation or make a new reservation, he would say it was not possible. I would then call Uhaul with no issue

Daniel C. | Expérience générale |
Évaluation :

Aside from one incident that took place when I first moved my things there, everything else was great. There is a young woman there that is extremely rude and very unhelpful.

larry b. | Expérience générale |
Évaluation :

Uhaul does not pro rate the final month. My contract was started the 29th when I opened acct but when I closed it on Sep 2 I was charged for a full month for 4 days of storage. This is a ripoff

gaston p. | Expérience générale |
Évaluation :

2 times in a row! Absolutely fantastic service and prices and no bull crap. You folks made my move far less stressful.

john l. | Premières impressions |
Évaluation :

I was at the Speedvale location on Saturday and assisted by Peggy. She was super helpful and I was pleasantly surprised at the rates for services there.

mike a. | Premières impressions |
Évaluation :

The only issue is you are so busy sometimes the lineups for product take a long time.

Edward Q. | Expérience générale |
Évaluation :

The employee in the afternoon of Thu Aug 22 was extremely helpful, professional and very proficient. He definitely went out of his way to assist in all of my needs today. Very impressed

JOHN H. | Premières impressions |
Évaluation :

Very friendly and helpful staff.

Barry E. | Premières impressions |
Évaluation :

nil

Michael B. | Premières impressions |
Évaluation :

Excellent service. Questions answered fully. Great experience.

Catherine M. | Expérience générale |
Évaluation :

We did not agree with the extra charge that was stated in order to access our storage unit when it was convenient for our hours of work. We paid enough for the monthly fees to have access

Molly G. | Premières impressions |
Évaluation :

Beautiful storage facility with a great selection of products and services. Brandon provided me with fantastic customer service and would definitely return to this location. 10/10

Hesam E. | Premières impressions |
Évaluation :

u-haul sent me to 3 different branches to pick up a truck and an auto-transport. They made me to postpone my trip and lose money to airbnb. They sent me to a different city to drop. %100 disappointed.

JUDY B. | Expérience générale |
Évaluation :

Your staff were especially helpful and courteous to me the many times I went back and forth to my unit. Great security too!

joanne h. | Expérience générale |
Évaluation :

Right from start to finish the staff including Manager Brandon were helpful, friendly and courteous- we will use you again when the need arises.

ANDREAS p. | Expérience générale |
Évaluation :

Very nice experience. U-haul is our "go to" for all moving and storage needs. Thank you for the great service.

Maurice R. | Expérience générale |
Évaluation :

All good.

lyla B. | Premières impressions |
Évaluation :

Yes the young young man helping me, went out of his way. Was patient with me. Helping me to decide what was best for me to rent. Big kudos for him!!

Michael W. | Expérience générale |
Évaluation :

Some of the best staff I’ve encountered at uhaul

christine t. | Expérience générale |
Évaluation :

I had an amazing experience with this storage facility! 10/10 would use again.

Barry H. | Premières impressions |
Évaluation :

Helpful assistance Courteous and friendly staff

alison k. | Premières impressions |
Évaluation :

I have never had any less than very pleasant people helping me and carrying items to my car. I commend in particular Brandon Stagg who has always been friendly and the girl with the tattooed arm.

megan l. | Expérience générale |
Évaluation :

wow this establishment is great from its service to its great amount of options to choose from. I feel like they are able to help with anything i throw at them

PAUL B. | Expérience générale |
Évaluation :

The employee, Jacklyn Kister, courteous, knowledgable, can do attitude!

Tania S. | Premières impressions |
Évaluation :

Great service.

Ron G. | Premières impressions |
Évaluation :

Customer service was very good, and quickly solved a major problem when my locker was erroneously booked. I really appreciated the ease in unloading their facility, very clean location. Thanks!

Mike S. | Expérience générale |
Évaluation :

My initial invoice online had the truck in US$ and the storage locker in Can$. i could not access my account online from several different devises. I set up auto pay for the storage space,but it fail

Dan V. | Expérience générale |
Évaluation :

Easy to deal with.

christine t. | Premières impressions |
Évaluation :

Great experience. Friendly staff - Jacqueline was awesome

jessica m. | Premières impressions |
Évaluation :

Very happy with everything

arman m. | Premières impressions |
Évaluation :

Aneleise and Jennifer were amazing help . Thanks so much

Theresa M. | Premières impressions |
Évaluation :

The person I spoke to on the phone to arrange this was lovely and helpful. When we got to the Guelph uhaul, the woman that helped us was professional and helpful though exhausted!

Alison L. | Premières impressions |
Évaluation :

Check in process took way too long. However staff were nice and helpful

Fay S. | Premières impressions |
Évaluation :

We were disappointed - we rented a 2nd smaller unit and were told that we could not get a one month free for the 2nd unit. If we had rented a bigger unit we would have gotten one month free on the big

joanne h. | Premières impressions |
Évaluation :

Both Brandon and Antoinette were very helpful-very clean and bright facility

John A. | Expérience générale |
Évaluation :

Keep up the great service

Rebecca M. | Expérience générale |
Évaluation :

Smooth move and wonderful people who picked up and dropped off the ubox container within the alotted 2 weeks.

Jack D. | Expérience générale |
Évaluation :

Thanks

Christian S. | Premières impressions |
Évaluation :

Daniel was extremely professional and helpful throughout the entire process. Even up sold me to the storage unit! We would recommend anyone to your facility.

bryar l. | Premières impressions |
Évaluation :

Good people.

Jon B. | Premières impressions |
Évaluation :

Branden was very helpful and the facility looks very nice and clean

Michael W. | Premières impressions |
Évaluation :

The woman helping me check in was by far the best employee I've ever dealt with at uhaul.

jim f. | Expérience générale |
Évaluation :

Very convenient ... Met our needs well

William H. | Premières impressions |
Évaluation :

Staff were friendly and approachable. A nice, clean, modern facility!

william s. | Expérience générale |
Évaluation :

GREAT PLACE

Grace M. | Expérience générale |
Évaluation :

I believe that this was a very poorly managed place. I was assigned a locker with a pole in it, so I had to go get a different one. My kids had spent the day moving and were very fussy

Jennifer F. | Premières impressions |
Évaluation :

Excellent customer service!!! Fast and easy service and always a pleasure doing business with staff.

Malcolm C. | Premières impressions |
Évaluation :

In my opinion this is the way a business should be run. All the employees that I have encountered are very pleasant to deal with and know what they are talking about. You get what you are promised.

Malcolm C. | Expérience générale |
Évaluation :

My experience with this Uhaul location has been nothing but positive since day 1. They made sure that all my needs were met in a timely and professional way, from truck rentals to storage units.

Grace M. | Premières impressions |
Évaluation :

The people there were great. But the KMs killed me...If you're gonna advertise $20, why does it have to come to nearly $100 to go to Marden and back..seriously..I'm a single mom, that's a week of food

alicia m. | Expérience générale |
Évaluation :

Jaclyn is amazing! She went above and beyond what would be expected!

alex b. | Expérience générale |
Évaluation :

They always exceed my expectations. Very friendly and very helpful.

Elaine b. | Expérience générale |
Évaluation :

They went above and beyond.

kevin g. | Expérience générale |
Évaluation :

I've been to 2 different UHAULs in Guelph. By far, the one on Speedvale is THE best of the 2. Staff was extremely helpful and facility was first rate. I've gone back to use them 3x.

darren m. | Réservation |
Évaluation :

The best staff ever very clean and friendly

Rosilin T. | Expérience générale |
Évaluation :

It served well

asha c. | Réservation |
Évaluation :

Brandon was very helpful, knowledgeable and polite during our conversation He made the booking very seamless Thank you

Brandon G. | Réservation |
Évaluation :

Both guy that set up reservation and the lady that filled it were great.

dayle b. | Réservation |
Évaluation :

Awesome

randy d. | Réservation |
Évaluation :

Helpful in getting everything setup and done.

dan r. | Expérience générale |
Évaluation :

I have nothing but glowing remarks about U-Haul. Thanks for all your help and flexibility. The staff at Guelph on Speedvale were great.

Jonathan G. | Expérience générale |
Évaluation :

Fantastic customer service!

jill r. | Expérience générale |
Évaluation :

Staff was great! Ubox was delivered on time.

Chenchen T. | Expérience générale |
Évaluation :

My driver was very friendly and nice.

allan g. | Expérience générale |
Évaluation :

Everyone was extremely helpful and accommodating. I especially want to acknowledge the efforts of Jaclyn Zister, U-Box manager at this location for her great assistance and friendly, outgoing attitude

rocco p. | Expérience générale |
Évaluation :

Diane the Manager and the rest of the staff were excellent and very helpful every time I contacted them. They were very accommodating to all of my needs. They always had a friendly attitude.

Daniel A. | Expérience générale |
Évaluation :

Very friendly staff.

clayton u. | Expérience générale |
Évaluation :

i was told I would get a reciept sent to my email and I have never received my final please send me my email receipt.

jim a. | Expérience générale |
Évaluation :

The Manager, Diane was very attendative to my needs. Great to deal with.

Katherine C. | Expérience générale |
Évaluation :

I am very pleased with the service from your Speedvale, Guelph faciliry. The employees were extremely helpful and pleasant. If I need moving or storage I am definately going to U haul. Thanks

Trevor G. | Expérience générale |
Évaluation :

A large, clean & well run facility. Staff are friendly and eager to assist customers. There are communication issues between Head Office and the branch, not branch fault. UHAUL online Chat is useless

mark m. | Expérience générale |
Évaluation :

Amazing service from Sarah who I dealt with. I was annoyed by phoning in to schedule things but Sarah took charge and helped me out. Would recommend Sarah to anyone.

Daniel J P. | Expérience générale |
Évaluation :

Was told by 800# that my pod would be available for 9am. Arrived at 9:15 and it wasn't out yet. The girl that helped me was very professional and quickly rectified the error. Overall + experience ☺

Ryan S. | Expérience générale |
Évaluation :

Very good. Would use again

Devin C. | Expérience générale |
Évaluation :

My driver Sara (or Sarah) was extremely accommodating. The window of availability for dropping off my u-box was narrow due to limited driveway space & she accommodated where she could. Thanks again!

megan c. | Expérience générale |
Évaluation :

Our ubox driver Sarah was excellent. Would absolutely recommend to a friend or family member. Thank you uhaul.

Non reviews have been submitted for this location.

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