Le client n'a pas laissé de commentaire.Raechele D. | Expérience générale
Customer Reviews for U-Haul Moving & Storage of West Tampa
Pour nous contacter
Tampa, FL 33614
(Between Dale Mabry and Veterans Expwy just west of Lois Ave)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Be honest and ethical! You owe me 100 $.AARON R.
I was very satisfied with everythingThealonda W. | Premières impressions
Easy in and out, courtious agent.Patricia C.
I did have to wait 10 minutes for someone to appear but that's a very minor thing. The important stuff was all done right.Jonathan S.
Le client n'a pas laissé de commentaire.Larry J.
Le client n'a pas laissé de commentaire.LAWREN I.
Le client n'a pas laissé de commentaire.Tracy L.
Le client n'a pas laissé de commentaire.Marilyn K.
Quick and easy and nice staff!Sydney R.
Le client n'a pas laissé de commentaire.Yolanda K.
Le client n'a pas laissé de commentaire.Robert G.
Le client n'a pas laissé de commentaire.Christopher N.
I was overcharged a day's rent and have not been contacted by the branch to get a refund .Jeff S.
We will continue to use it in the futureJOSE M.
Le client n'a pas laissé de commentaire.David R.
Le client n'a pas laissé de commentaire.Amber B.
Reach out if you have any questions, they'll be more than accommodating.Celeste R.
Their manager and billing department need additional trainingBRIDGETTE P. | Expérience générale
Le client n'a pas laissé de commentaire.Gerry R.
Le client n'a pas laissé de commentaire.CHRISTINE K.
Le client n'a pas laissé de commentaire.NOEL V.
Le client n'a pas laissé de commentaire.CHRISTINE CECILI J.
Le client n'a pas laissé de commentaire.Marvin O.
Le client n'a pas laissé de commentaire.Christopher R.
Great experience all around. The employees at the front desk made checking in super simple and were all very friendly. The gentleman that installed the hitch was also friendly and very helpful with answering my questions. I will definitely recommend u haul for hitch Installation.Kayla S.
Le client n'a pas laissé de commentaire.Teresa O.
👍👍👍Andy R. | Expérience générale
Staff was very friendly and helpful. Helped recommend the equipment I required and got me in and on the road in less than 15 mins. The rep that helped me (I forgot his name, very friendly and engaging.) made sure all lights, straps and chains were in excellent working order and got me on my way. Will be using this location and u-haul services more for the foreseeable future. :)David R.
Another can of coolant in the AC unit.Jason A.
There were lots of issues with my Uhaul rental, before the rental even began. Due to all the issues, I was given a large discount at one location but when the truck that we reserved was not available at that location, I was sent to another location. In the end they still didn't have the right size truck and the quote I was given wasn't honored and I had to pay more than initially promised. The staff was very nice and did what they could. Ultimately, I had to move so I had to ay the higher price but I was very disappointed that the written quote was not honored.Mariangel G.
Le client n'a pas laissé de commentaire.Frances M.
Associate and location is ok. But the return after hours is pain. Tried call and stayed for more than hour and nobody picked up the call. On the end a got charged 20$ more to return. Horrible customer service!Valeriano B.
Le client n'a pas laissé de commentaire.Anthony A.
I would give 5 star rating it wasn't for Trucks parked in back. No parking at all. Two spaces available and people waiting in line to drop off or pick up from their units. Otherwise, there was no problem. Unit was clean! Great staff!Dori H. | Premières impressions
Nothing, everything was perfect!ANTHONY R.
Would be nice to have 24 hour access.JOSEPH A. | Premières impressions
Very efficient.MICHAEL F.
Le client n'a pas laissé de commentaire.Eamon K.
They charged me for two days I have only had truck 22 hoursValentine G.
It was a little busy when we went to pickup our truck, but the customer service representatives were pleasant and courteous. I noticed they took time to listen to and help the customers, so I didn't mind the wait knowing they were providing great customer service.Richard E.
Le client n'a pas laissé de commentaire.William H.
Le client n'a pas laissé de commentaire.leosdany D.
Always fast serviceReinaldo A.
Good service and fastðŸ‘Yoenni R.
Very clean, great staff! Very well maintained store.Shaun G.
Le client n'a pas laissé de commentaire.Raymond B.
Le client n'a pas laissé de commentaire.Scott D.
Le client n'a pas laissé de commentaire.Jose O.
The staff was awesome. They went above and beyond to help me.Brain D.
Be honest and forthcoming with gas gauges and expectations on contract.Andrew S.
Great serviceAlvarez E.
No problem.BRUNO S.
Le client n'a pas laissé de commentaire.Denise M. | Premières impressions
Not enough people at the front desk on a weekend. I waited 45 minutes in line to pick up a trailer that I previously reserved on the U-Haul app. I love the way I can return after hours with the app. That should be implemented for pick up also. ThanksCristian B.
Le client n'a pas laissé de commentaire.WILLIAM M.
Le client n'a pas laissé de commentaire.Orlando Heribert N.
They make it seem so easy to drop off the vehicle, but that is because they will in turn charge you whatever they feel like. I was charged 3 days rental when I didn't even come close to two days, (I'm well aware that even one minute over constitutes another days rental, but that's my point, it certainly wasn't 3 days) I was also charged an after hours fee, when I turned the vehicle back in at lunchtime, so that's an extra 19,95 $ + 20 $. I called 3 seperate times and cannot get anyone on the phone. They have charged me 159,06 $ when it should only be 97,03 $ + taxesWilliam K.
THE BEST â€¦ EXELENT CUSTOMER SERVICE>>>>>Ruth M.
I forgot my ropes and tiedowns. I recommend the person who checks in equipment look over the equipment to remind hurried people if they left anything.William H.
The lady was extremely rude when I questioned if turning in the trailer 3 days early would get me credit, not a sorry unfortunately no, but a rude no, no, no, wouldnt even give me a chance to say anything else, which there should be some kind of credit for turning it in early.Anthony S.
Le client n'a pas laissé de commentaire.Arthur B.
S.O.Priscilla A. | Premières impressions
They were fast to get me a truck,. The 26 foot truck I got was clean, fire ants where all over the outside engine area, some got into the cab, which I call it out to the attendant who pull out the truck and said it was under the tree and they will come off as soon as you start driving, and not true, i ended up spraying them when I got back to my home to move. This truck was the worst moving truck ever, it jerked and bounced the entire drive. Over 100 miles. I will consider other options in the future for the cost that was paid. Seriously not happy CareyCAREY B.
Le client n'a pas laissé de commentaire.RANDY or Denise B.
Me indico que necesita mantenimiento y por otra parte estoy esperando cuÃ¡nto dinero me van a devolverJoaquin R.
Le client n'a pas laissé de commentaire.HOLLY R.
Le client n'a pas laissé de commentaire.Samuel B.
Staff was on top of things, over the last couple months I've moved my mother and also my family with uhaul and this location was better than any other location I've dealt with.Garrett P.
I ordered the U-Haul close to my home on the way to pick it up I was rerouted to a further location than I initially chose when I got there it was so far from my home I inquired about wat miles I would be responsible for it being almost 30 miles to and from my home the agent discussed with me that the issues would be noted on file once I turned in the truck I was charged an Xtra 100$ due to miles. I wasn't responsible for which was very unfair especially since I didn't choose that particular location. Most horrible service I ever received.ðŸ¤¬ðŸ˜¡Theresa W.
With American on the move due to both Covid and Summer Season, more U-Haul personnel, Storage and Serviced Equipment are Seriously Needed...!!!!Alan I. | Premières impressions
Le client n'a pas laissé de commentaire.Nick W.
Le client n'a pas laissé de commentaire.Gregory J.
Le client n'a pas laissé de commentaire.Oscar V.
all good i will be back thank youJames O.
Todo el personal fue amable pero muy especial el trato de.la señorita norma ...gracias.Javier P. | Expérience générale
Le client n'a pas laissé de commentaire.Teresa R. | Expérience générale
Le client n'a pas laissé de commentaire.DEBRIA C.
Le client n'a pas laissé de commentaire.Gerald D.
Le client n'a pas laissé de commentaire.Timothy K.
Le client n'a pas laissé de commentaire.Alexander P.
Le client n'a pas laissé de commentaire.Teresa R.
Le client n'a pas laissé de commentaire.HOLLY R.
Le client n'a pas laissé de commentaire.YUMERSY S.
Professional and quick!👍👌💯😊Betsy w. | Premières impressions
Le client n'a pas laissé de commentaire.brayan M.
Spoke with customer service at front desk about a couple of issues on the truck - 1st Air Conditioning was week (not cooling enough) 2nd I receive the truck with 1/2 half tank and brought back full because the fuel gauge was not responsive - Explained that the gauges were not working properly and her response was. There is nothing I can do. I will check PENSKE, Enterprise or Home Depot next time. There are so many options out there now a days. Will make sure to tell every one I know about my great experience at uhaul.kedney V.
I honestly can't think of anything. The woman at the Hillsborough and Lois location in Tampa was unbelievably efficient, fast, courteous, and I can't say enough good things about her and the service I received. The man at Midgard uhaul in Lutz was very efficient as well. The equipment was a pleasure to use. I'm extremely impressed most likely because I'm a crane and equipment operator by trade, and I can extremely appreciate this high quality of customer service and equipment. I've rented quite a few pieces of equipment over the years. By far, these two places of business are the best.Stephen C.
Exelen ServiceMaria V.
Le client n'a pas laissé de commentaire.Jennifer M.
Le client n'a pas laissé de commentaire.ronika P.
Le client n'a pas laissé de commentaire.Jamie W.
Le client n'a pas laissé de commentaire.Michael H.
Le client n'a pas laissé de commentaire.Gerardo B.
Dropped off after hours.Denis W.
Equipment was clean and ready for me. Staff was friendly and professional. Don't think I can ask for a better experience.Richard M.
The staff is helpful and efficient, but not real friendly. The place needs to be cleaned up and better organized. Otherwise it was fine. The equipment was ready and appeared well maintained.John M.
The storage building was difficult to access with the amount of uhaul equipment on site. Other than that, the place and the people were great.DUSTIN L. | Premières impressions
I would never recommend anyone to rent a truck, they charged me for gasoline that did not use the paper they gave me yesterday, 7/8/2021 at 10:00 am, it does not match the photograph I took in the truckJadiel G.
Le client n'a pas laissé de commentaire.Iraida O.
Le client n'a pas laissé de commentaire.Samuel F.
Le client n'a pas laissé de commentaire.Howard B.
Le client n'a pas laissé de commentaire.Jeffry K.
Le client n'a pas laissé de commentaire.Alfredo J.
Truck was still dirty with trash & Tire strap was broken on the auto transport at pick up, I had to request it to be repaired. I requested a basic safety & usage of the transport & didn't get anything but a basic description of how to un hook it & was told "it's easy you'll be fine". As a result I made a huge error on drop off & almost hurt myself & my passenger by trying to take my vehicle down after I unhooked the transport.Danielle L.
Le client n'a pas laissé de commentaire.Tracy P.
Great teamStephanie W. | Expérience générale
Returning the equipment was a nightmare. My drop off location told me they were not a location and to take the truck to another location. I call that location and they ask me to call U-Haul. I call the number next to my confirmation number provided to me. After being on hold for 15 minutes that line is telling me they can't help me. They send me to ANOTHER location which helped me pick another drop off location. It was an absolute nightmare. Wasted an hour trying to return this truck. I don't mind having to wait if things are BUSY. But this was just poor follow up on Uhauls part.James S.
Le client n'a pas laissé de commentaire.MEGHAN H.
Please have equipment, such as dollies, available to those who have previously paid for them.Ashley P.
Le client n'a pas laissé de commentaire.Miguel Angel H.
Le client n'a pas laissé de commentaire.Zachary B.
Thanks for everything.Barbara D. | Expérience générale
It took a long time to check in and I feel some of the paperwork can be lessSabrina H. | Premières impressions
Norma was wonderful and extremely helpful. Also the gentleman with the broken arm that worked in the shop went above and beyond to assist us with parking and access to the unloading dock. Facility was clean. Seriously needs a larger unloading area though!!Desiree J. | Online Move In
Parking was filled with employee vehicles and excess uhaul trucks making loading difficult.Charlie P. | Expérience générale
Le client n'a pas laissé de commentaire.Rick S. | Expérience générale
Le client n'a pas laissé de commentaire.LILLIAN L. | Premières impressions
Le client n'a pas laissé de commentaire.Andy R. | Premières impressions
I rented a pickup truck and a storage unit same day. When I arrive to pick up the truck and claim my unit I was told I had until 5 to access my unit that day because I could only access it during staffed hours. I went back home and loaded up the truck myself and then drove back over to the location to unload into my unit. I arrive around 4:46 and couldn't find my unit so I went to the front door to ask for help and the door was locked before 5. I went around the back to see if I could find it and I saw a couple of employees that helped me in the right direction but for some reason wouldn't tell me that I couldn't use it because they were are leaving early. So I ended up calling the store manger 4 times because his number was a on a board and didn't answer or even call me back after a voicemail. So I needed to bring the truck back to my house UNLOAD all my stuff myself and wait until the next day to then again RELOAD all my stuff. When I dropped off the truck the guy I spoke with accommodated me but I wanted to make you aware of the situation.Dylan F. | Premières impressions
There was some water damage to my things and I'm filing a claim for the damage out side of that the experience was good.NATHANIEL B. | Expérience générale
There was no lock in my storage unitIsis C. | Online Move In
I utilize U-HAUL for my Business and Personal needs.......Storage and Propane. Michael Reyes and his Staff are AWESOME!!!RONALD B. | Premières impressions
I just think they need a elevator for the second floor and you need cooling I thereTeresa R. | Premières impressions
Leticia, customer services from her very freindly, courtesy and very professional.If I need another truck Uhaul I back to be services for her.ROBERTO F. | Expérience générale
Le client n'a pas laissé de commentaire.Ronald H. | Expérience générale
I stood in the store for a good five minutes while the girls knew I was waiting and they were complaining about another employee to each other.Amber S. | Premières impressions
Le client n'a pas laissé de commentaire.Shanique and aprielle R. | Expérience générale
Sirve de mucha ayuda maravillosoJose A. | Premières impressions
People sleeping in units. Clearly not safekaila B. | Premières impressions
I have used U-Haul storage and towing a trailer before and soon a new storage and truck, I have always been very happy with the staff and products! Merci.Loraine W. | Premières impressions
Secure clean facility...various storage options...great staffAMARIIMMANUEL G. | Expérience générale
The cars was very small, u can not load it and the most incredible thing Only one elevator at the corner of the begging of all the units and is very unfair. They give me my unit in the other side of the elevator so far far far from my unit. Is very frustrating and hard to move all your stuff. Need two more elevator for the convenience other customers. Very disappointed MARIA G. | Expérience générale
Le client n'a pas laissé de commentaire.kierra w. | Expérience générale
Le client n'a pas laissé de commentaire.Antonio G. | Expérience générale
Le client n'a pas laissé de commentaire.JACKELINE M. | Premières impressions
Le client n'a pas laissé de commentaire.Carlos M. | Premières impressions
Le client n'a pas laissé de commentaire.Stevon S. | Premières impressions
Le client n'a pas laissé de commentaire.Suchel Duany P. | Expérience générale
Very friendly smart i love it thank youJose Antonio P. | Premières impressions
Very helpful and caring staff # 1 storage in the worldAaron M. | Expérience générale
Le client n'a pas laissé de commentaire.MIRIAN T. | Expérience générale
This location will try to overcharge you. Their management and workers are so unprofessional. I moved out of a storage before the next due date and they knew it but still tried to charge me. They are pulling some type of illegal scam. U-Haul corporate need to investigate this location ASAP!!!"Shrea J. | Expérience générale
ThanksBOBBIE W. | Expérience générale
Michael Reyes who is the Manager and his entire staff treated me with tremendous customer service. Very professional, courteous and efficient. Tony FasuloAnthony F. | Expérience générale
Le client n'a pas laissé de commentaire.LEON P. | Expérience générale
These folks here are profesional, helpful and friendly. Excellent place.Mark E. | Expérience générale
Le client n'a pas laissé de commentaire.Stacy G. | Premières impressions
Le client n'a pas laissé de commentaire.Jessica H. | Expérience générale
Le client n'a pas laissé de commentaire.tolasha h. | Expérience générale
Everything was great until I asked to close my storage-I took my picture, sent in the close out procedure-it took almost a month and 2 phone calls and an email to get them to close it after I also received a late notice and a late fee (which I didn't owe them a dime)...but after the final phone call..all was taken care of! ThanksBryan C. | Expérience générale
Le client n'a pas laissé de commentaire.paul e. | Expérience générale
Le client n'a pas laissé de commentaire.michael n. | Expérience générale
Le client n'a pas laissé de commentaire.Arelis B. | Premières impressions
Michael Reyes store manager and team members are extremely busy always, particularly this holiday weekend however unwavering in keeping up with the extra load and go the extra mile (literally) largest store in the area, to assist in every which way possible. Michael is knowledge of every product service location equipment etcEdna G. | Online Move In
Le client n'a pas laissé de commentaire.annis f. | Premières impressions
Mr. Reyes is a great manager very polite, helpful, and had great customer service skills. He also answered and explained all questions I had.Dawning Family S. | Premières impressions
Le client n'a pas laissé de commentaire.Teresa G. | Premières impressions
Everyone was extremely helpful and friendlymichael n. | Premières impressions
To Uhaul I have been very happy with Uhaul service moving in town or out of town. I will tell my friends when they decide to move call Uhaul.Two thumb upbessie a. | Premières impressions
The people here are GREAT !!!! After a 20 hour drive, they got me into my storage quickly, answered all my questions, and were very helpful. The facility is very secure. I highly recommend them !!!!GREGORY G. | Réservation
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!