Customer Reviews for U-Haul Moving & Storage of Westchase

2 689 évaluations

2890 W Sam Houston Pkwy S   Houston, TX 77042
(24 hour access - outside units and designated interior halls only)

(713) 785-3889

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(713) 785-3889

2890 W Sam Houston Pkwy S
Houston, TX 77042
(24 hour access - outside units and designated interior halls only)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Entreposage du vin

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Yolanda Elizabet G. 
Évaluation :
1

The attending person was on a video call thru the service and didn't care to talk and explain anything to me Never inspected the truck Just provided the keys and pointed to where the truck was Customer service at this location was terrible please train your staff to stay off phone and focus on their jobs

Adedoyin A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Segun A. 
Évaluation :
5

Excellent customer service by Calvin

Grant M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jasmine R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Curtis S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sunshine T.  |  Premières impressions 
Évaluation :
1

Charges for gas when i refilled vehicle before returning. Store has yet to reach out.

Jacob V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Fabiola R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael J. 
Évaluation :
1

All the lies and deceit that i experienced was ...well...there are no words for it.

Jayson T.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Martin P A. 
Évaluation :
5

As expected

Steven P. 
Évaluation :
5

Courteous and informative

james s.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PAUL W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ravene C. 
Évaluation :
5

Thank You for your service.

LADONNA R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KELI N. 
Évaluation :
5

Kevin took the Reservation and was quick and easy. Joe gave us the truck and accepted back later in the day. He was A OK in my book. Courteous and professional all the way.

subhi O. 
Évaluation :
5

Nothing. Everything was excellent

LEON H. 
Évaluation :
3

The equipment has a broken passenger side head light. And I got pull over by the police on returning the equipment for a piece of blue tape covering the last number of the license plate.

Julian L. 
Évaluation :
5

Mr. Calvin & Chris not only made my experience amazing and go smoothly I truly appreciate those gentleman for there hard work and making sure I was taking care of ; that type of customer service is what I miss seeing from company these days. Those gentleman treat and take care of everyone the same & make you feel so welcomed. Thank you again gentleman

BRANDIE T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRYSTAL W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Godrenia L. 
Évaluation :
1

the two gentlemen there when I dropped the uhaul uhaul truck off were so rude to me. It was a very unpleasant and stressful experience after a long day of moving I would never recommend this location to my friends family or a stranger he even called me a bitch

Tierra B. 
Évaluation :
5

If accessrories (dolly, furniture pads) aren't going to be available, please let the customer know ahead of time. I ordered two dollys and a 20-pack of furniture pads, but when we arrived were told that only one dolly was available. The sales person did find three pads for me. Having that second dolly would have been helpful for our move, and knowing it wasn't available ahead of time would have helped too. Otherwise it was great!

John J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danielle D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ludwing G. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Masala W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Fabiola R.  |  Premières impressions 
Évaluation :
5

Mr. Calvin and Staff was very friendly, knowledgeable and helpful. i could not ask for better assistance than this!

JACQUELINE A.  |  Premières impressions 
Évaluation :
5

Calvin Is A Pleasure To Do Business With! He Does An Exceptional Job! Will Definitely Use This Location Again.

Dovie S. 
Évaluation :
1

I was charged over $50.00. Your team on-site gave me a truck that was damaged in several areas which were not noted, I did report this on the inspection before leaving, and the mileage was incorrect. Now, I'm being charged over $50 which was unauthorized, for mileage the team on-site cannot even maintain and supervise considering they have no idea how many miles are in their vehicles before giving them out. Unacceptable and you need to remove the charge or I will be forced to civil matters against u-haul in addition to taking action with my bank.

Joseph V. 
Évaluation :
5

I had no problems during the three years that rented this storage unit. The staff was very helpful and professional.

BESSIE N.  |  Expérience générale 
Évaluation :
2

I don't have 24 hour access to my unit and wasn't informed of it either.

Marie W.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erin W. 
Évaluation :
5

The staff is great very friendly and kind

debroah C. 
Évaluation :
5

Nothing I think it is already great

CARNESSIA W. 
Évaluation :
3

to not have the customers to put gas in the uhail

Jose R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

iris J. 
Évaluation :
2

The equipment was old and not inspected after last use I found other peoples stuff in my truck . It was so hard to park my car on the property since it's so small. The workers there were decent however the location and equipment was below average

Majdolin M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stuart R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Addiel M. 
Évaluation :
5

I commented to the young man in attendance on a Sunday afternoon that it would be nice to have cruise control and rear view backup cameras and GPS on their trucks.... No comment from him

Gregory B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anilemys S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sabrina H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

derrick B. 
Évaluation :
5

Excelente servis

Walter A. 
Évaluation :
5

Rien

CARNESSIA W. 
Évaluation :
5

All three store employees were very helpful when I came in to rent a storage and 10' truck. Process was smooth and could not ask for a better experience.

SIDNEY W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

anna W. 
Évaluation :
1

Trucks should be serviced regularly. My truck had alerts all over the dashboard. The door lock where you load your items was almost rusted shut. I put more gas in the tank that I should have and the worker swore I did not overfill the tank. This has happen to me twice at this location.

Marice G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DASHIARA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah A. 
Évaluation :
5

La persona que me atendio hizo todo lo posible para darme un buen servicio.

carlos F. 
Évaluation :
3

Give complete and accurate details on what a person spending so that they are prepared don't hit them with surprises and extra cost that's not right and it's expensive

Marlon J. 
Évaluation :
5

Merci

Ignace T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chioma O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorna S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Judith Galloway B. 
Évaluation :
5

Very detailed

christina J. 
Évaluation :
1

The uhual I rented had roaches

Dion W. 
Évaluation :
5

Great experience and quick. No hassles. Amazing guy at the checkout was very helpful

Jenae B. 
Évaluation :
5

Nice gentlemen and lady

KEISHA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sasa p.  |  Expérience générale 
Évaluation :
5

Thank you Joe for going over and beyond to get me in last minute!

Jimmy I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lashea T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mariah W. 
Évaluation :
5

The worker from this morning was so nice. I appreciate all he has done

edith F. 
Évaluation :
5

Nothing much just keep improving

guy K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael L. 
Évaluation :
3

The small storage I've rented for years were broken into and items were taken. The door frame was poorly designed and could not have prevented any simple kick-in or easily bending of sheet metal to compromise the lock.

Sam L. 
Évaluation :
5

Parking lot too small for 20 foot truck to pull in from access road.

Craig S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christapher M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David V.  |  Expérience générale 
Évaluation :
5

Excellent Customer Service, Thank You

Maribel A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jada C.  |  Premières impressions 
Évaluation :
5

Give discount

VINCILE W. 
Évaluation :
3

I requested a van but got a beat up dilapidated truck with no sun visors, no way to secure the driver's door, which kept flashing at me that it was open, and no shocks or springs. I couldn't adjust the seat to my size of 5'1" which is precisely why I need a van. It was a safety nightmare using that vehicle and it should be taken out of service. I was told that I could get a van on Sunday morning or they would get one but that was not the case at all. I own rent houses and am a single woman so I have probably given this location alone at least $700 worth of revenue since January but this is the last time I will use this or any UHaul. They are nice but they don't treat long term customers accordingly. I will go somewhere else and tell others to do the same. Signing off to go to Yelp now.

Deborah S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jezer A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Adetokunbo A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROLANDO M. 
Évaluation :
3

The levator was not operating and had to move from the

Danny V.  |  Expérience générale 
Évaluation :
5

It was a smooth and easy process checking in and out. Merci

Rebecca M.  |  Expérience générale 
Évaluation :
4

The staff was very helpful and very nice. Helpful and friendly. Thank you for helping me.

latanya c.  |  Expérience générale 
Évaluation :
1

Very unprofessional they were all over the place didn't know how to hook up the hauler for my car had me going different places to hook up took me hours to get this move done

MARTINA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEANNA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TATYANA C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NADIA J. 
Évaluation :
5

Great and reliable place

GABRIEL C. 
Évaluation :
5

Drop off/storage location was overall great!! The gentleman that helped us out was super!!

Joe W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sasa p.  |  Premières impressions 
Évaluation :
1

Never because I didn't even use the truck I rented it and found out I didn't have to bought it right back and I got charged 78 for nothing but I won't rent no more

LAQUE B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

BINTOU M. 
Évaluation :
5

S.O.

Damiao L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHY W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIM G.  |  Premières impressions 
Évaluation :
5

Excellent service à la clientèle. Mr Joe Lewis is a great representative of U-Haul. You're company is lucky to have him working with you.

Laurence C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEAH CORY W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LESLIE S. 
Évaluation :
1

Customer service was absolutely trash. Idk his name but he shouldn't be front desk.

Shelby B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LINO B. 
Évaluation :
4

While customer service was great - the items I reserved online were not available at this location (furniture pads, utility dolly, and the rentable packing bins). We were given an appliance dolly on hand and I went out of my way to another uhaul center for the packing bins. I think these shouldn't be made available online if they are not in stock at the location we are picking up equipment and the truck rental from.

Clarissa C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LYNN KAREEN S.  |  Premières impressions 
Évaluation :
5

Great experience. I talked to Amanda to set up appointment. She was amazing and patient.

OLAYINKA TOSIN S. 
Évaluation :
5

Everything was great

ELLA B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jade B. 
Évaluation :
5

Great service

PHYLLIS M. 
Évaluation :
3

The manager was great. Great attitude, great customer service. Patient. I do not remember his name but he had blonde streaks in his hair. Very nice.

KAZMIN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darwin A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ursula S.  |  Expérience générale 
Évaluation :
5

I was very satisfied. The agents were very professional, and friendly. I will definitely recommend the facility to friend, and family members. Merci.

Fatou G.  |  Expérience générale 
Évaluation :
5

The truck could've been cleaner. There was some dog hair in the truck, which didn't bother me. I just didn't want to be blamed for it when I dropped it off. The customer service by the two gentleman was great. They're were really nice. Younger man and an older man. I would definitely recommend.

Shannon S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Winchell T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSHUA J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIA E. 
Évaluation :
5

Very pleased with uhaul storage, that been around for years and I been using them for years. Yes I will recommend them 

Johnny M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GABRIEL C. 
Évaluation :
5

Excellent service love that

JUMA G. 
Évaluation :
5

Drop box

MUDAHER S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DANIEL V. 
Évaluation :
5

Customer service was really great simple easy in and out would definitely recommend this location !

Kelly J. 
Évaluation :
1

My unit A339 was broken into and they stoled all of my belongings!! I made my payments on time!! I'm not happy about this at all!! I didn't pay my money for my things to be taken from me!!! This is considered very poor business and service!!!! This is not acceptable and something need to do done or I will take this to court!! I have proof, witness and pictures to back my case up!! Will need recommend this facility to no one!!!

Cicely F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALGENON B. 
Évaluation :
1

I fell on hard times and got behind on my unit I was told by a manager that I could sign a agreement and pay to keep my storage and gave him the date I would come in and he approved it. Only to get a call from a lady saying that I couldn't and my unit was being sold despite what me and the manager had agreed on. And I literally lost everything I owned. I think that was unfair

LACHASATIE G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sountong K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

levi s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Latoyia S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

vivana a.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruby K.  |  Expérience générale 
Évaluation :
5

Reggie was very helpful and knowledgeable.

KYRA H.  |  Expérience générale 
Évaluation :
5

The customer service was great . The people working there were friendly and helped me with the entire process .

ASAD A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy e.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ashley l.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ramesh M.  |  Expérience générale 
Évaluation :
4

On the day of moving out of my storage someone left the funk of raw personal stintich Of their low body in front of the storage I once had I was sore embarrassed when the movers smelt it and made comments about it not being a black but continue voicing words all thru the moving....... Of they were all man

cheryl j.  |  Expérience générale 
Évaluation :
4

Unit was clean and ready for me when I got there. Online check-in was simple and easy to understand. The only improvement I would suggest is cracking down on the gate usage. There was almost a free-flow of people entering without codes or access cards.

Bradly G.  |  Online Move In 
Évaluation :
5

Great place anything and anyday. Wonderful and the best management I can verge for and friendly Manager. I will always work with U haul and also recommend to friends. Thank you for taking care of my properties.

kingsly o.  |  Expérience générale 
Évaluation :
2

This was an interesting trip. I initially used this storage unit because it was the only one open at the time in my area. I got there at opening time, and the 2 attendants were already overloaded. Only one person appeared to be able to operate the computer, and from what I heard the system was down. Once it was my turn, approximately 30 minutes later, I rented a unit on the midway. My movers had already arrived to fill the unit. When I went to inspect the unit, it already had a lock on it. I was told that the staff could do nothing about the lock. This resulted in unnecessary delays to the access to the unit for my movers. Upon notifying the main attendant, Joe, found another unit. For my troubles, he offered the first month rent free. By this time, my credit card had already been charged for the unit. I asked the attendant what they would do about the charge, and he said that I had a credit. I took his word on good faith and left my items in storage. Thinking I would still have the account credit. 14 days later I need to remove my items, and there is an unrented U-Haul van in front of the doors to get to my unit. When I told local management, they said they could not move the truck. This resulted in unnecessary delays to the access to the unit for my movers. When I went to close the account, and explained my situation. I asked about the credit, and the attendant said I would need to come back when the manager was there. I came back another day, the manager appeared to be there. He tells me that he sees the notes of what happened, but he does not see the credit to the account. I decided to close the account. As the manager checked on the unit, another attendant tells me to call the corporate number, as there is nothing they can do for me. I called the corporate number, and described my situation. They apologized and said that they would contact the manager to find out what happened. Corporate tells me that the manager would call the attendant that made the promises, and get back with me that day. It has been over 24 hours and I have not heard from the Corporate or local manager. I would like the promise of the first month free to be honored and I would like the unit cost to be returned to my account. The delays to my moving company is worth that much.

JAMES S.  |  Expérience générale 
Évaluation :
3

It's SO creepy inside! It's an older building, so it's not surprising that there are creaking sounds. However, that, coupled with lights that only come on as you move through the building, and that leaves the hallway behind you and further ahead of you so very dark, was just too much for me. I didn't feel safe.

Stephanie N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John d.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank H.  |  Premières impressions 
Évaluation :
5

Mr. Calvin, Carl and all the staff were very professional and very helpful. I will recommend this location to others.

ZELLORIA J.  |  Expérience générale 
Évaluation :
4

After looking at the selected storage unit I noticed the overhead door is only about 90" tall. The orange facade above the door creates the look of an opening closer to 9 ft tall. If it were actually about 9 ft. tall it would make loading and unloading my item a lot easier and faster. One of the door tracks is very loose near the top of the track and the door comes out of the track. The mounting bracket is bent and should be straightened out or replaced. We will see how the maintenance man handles this this week.

Lee F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paula R.  |  Expérience générale 
Évaluation :
3

Got billed twice after move out. Still waiting for my second refund

NICOLE H.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Yarissa Elibeth V.  |  Expérience générale 
Évaluation :
5

MY STORAGE FACILITY WAS VERY CONVENIENT AND WELL LIT FOR WHATEVER TIME I WAS THERE. THE STAFF WAS VERY FRIENDLY AND ASSISTED ME WITH QUESTIONS OR CONCERNS VERY RESPECTFUL AND IF POSSIBLE WILL USE THEM AGAIN WHEN I NEED TO STORE ITEMS AGAIN.

CARROL F.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kenneth h.  |  Expérience générale 
Évaluation :
5

El personal muy eficiente y amables muy excelente experiencia ❤️

Claudia N.  |  Expérience générale 
Évaluation :
5

Overall service was phenomenal!

TRAVIN G.  |  Expérience générale 
Évaluation :
2

I was trying to save my storage. Pandemic hit and it was fees on top of fees. I received a call about making a payment called the same day. It rung until it rolled over to the call center and never received a call or a letter or anything. This was a horrible experience and now i have none of those things anymore. Call to see what can be done and they seem to have an attitude all the time.

Jackueline S.  |  Expérience générale 
Évaluation :
5

Cube Storage at 2890 Sam Houston PkWY S is the best as it get.

PAUL D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leann B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANN A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory D.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Amber B.  |  Premières impressions 
Évaluation :
5

BLACK MAN working there on May 2nd 2021 is the BEST EVER. He is SUPER SWEET, PROFESSIONAL, PATIENT, KIND, and SERVICE US EXCELLANT. We are so sorry we don't know his name.

Kristi N.  |  Expérience générale 
Évaluation :
5

The guy i found In reception on Monday 26 April 2021 at 4pm was nice and helpful ( i don't remember his name). We went through all paperwork and he explained me well the process.

Anouar M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jean D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sanders K.  |  Expérience générale 
Évaluation :
5

Calvin helped me out alot with the storage and moving with giving me good quality info and he made everything more easy

Mikal H.  |  Expérience générale 
Évaluation :
5

Darius and the general manager woman went beyond service to help me and I appreciate them very much.

MARIANNE E.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kwasie a.  |  Expérience générale 
Évaluation :
4

Staff was friendly knowledgeable and efficient.

ZELLORIA J.  |  Premières impressions 
Évaluation :
5

Joseph showed me a unit and saw there was some type of kiquid spilled on the ground so he immediately gave me another unit that was clean and ready. He was very helpful and nice.

AYANA J.  |  Expérience générale 
Évaluation :
5

Manage was very nice ,and acomadating .I really enjoyed my experience.Will be using the everytime.

eddie h.  |  Premières impressions 
Évaluation :
5

Joanne has a very clean, extremely well maintained facility. I rented from this Uhaul facility for 8 months, I never once saw inoperable security equipment nor trash around the property. Joanne and her husband are wonderful and kind, which makes perfect sense as to their choices in choosing the team they surround themselves and their customers with. Excellent location and I tip my hat and two thumbs up for curb appeal!! Never thought I would say that when speaking of a storage warehouse facility. If you need a storage space this is your place!!

Vinita P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARIUS JERRON H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sharon a.  |  Expérience générale 
Évaluation :
5

never had problems or bad service while being a customer at Uhaul

DARIUS JERRON H.  |  Premières impressions 
Évaluation :
5

Joan is amazing. Friendly team.

tiffany e.  |  Premières impressions 
Évaluation :
1

I had such a bad experience that I ended up cancelling and went to Public Storage and rented with them. Public Storage system was seamless and cheaper for a larger unit than what I was going to rent with U-Haul.

Lourdes G.  |  Expérience générale 
Évaluation :
1

I was robbed for everything I own and manager never even got back to me about fileing a claim.She said she did'nt think I could file because there was no evidence of a break in.I can't help that.And that is ridiculous.I am quite sure robbers break in all the time and leave no evidence.She said she'd talk to her supervisor then never got back to me.I was obviously robbed it did'nt even do me any good to have the insurance .When I told her I had 1000 dollars worth of stuff she just said no.Like that was'nt possible.

Debra S.  |  Expérience générale 
Évaluation :
5

Excellent service and well run facility - highly recommend it!

William J.  |  Expérience générale 
Évaluation :
5

Mrs.Joann was an amazing person, did everything she could to convince me that was the place for me to store my belongings! Didn't have the storage size I needed but she made it work! Very pleased and highly recommend

Jonathan G.  |  Premières impressions 
Évaluation :
5

Smelled a little like urine and smoke.

Sonny C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sonny C.  |  Premières impressions 
Évaluation :
5

Outstanding Customer Service! Property, Units & Vehicles always very clean. Highly recommend Thank you

Sandra C.  |  Expérience générale 
Évaluation :
5

Great service, very knowledgeable staff.

Ken E.  |  Premières impressions 
Évaluation :
5

I'll be back

Thomas L.  |  Expérience générale 
Évaluation :
5

Joanne was amazing extremely helpful and professional. i will recommend uhaul to all:

Kristopher S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kelly Y.  |  Expérience générale 
Évaluation :
5

Just exceptional! storage and teamwork at location

Gery W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James V.  |  Expérience générale 
Évaluation :
5

I used the storage unit for a couple of months and i never had any issues. They were very helpful and helped make my moving out process easy.

Shade J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie C.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Erin W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert M.  |  Premières impressions 
Évaluation :
5

Great management!!

Gery W.  |  Premières impressions 
Évaluation :
5

Keep the good work guys. And thanks The Rifas family.

Wilfredo R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David H.  |  Expérience générale 
Évaluation :
5

Joanna is the best

Stephanie C.  |  Premières impressions 
Évaluation :
5

The lady was very nice and I will recommend to family and friends.

LAWRENCE DANTE M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL J R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONNA R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allyson N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stacy B.  |  Premières impressions 
Évaluation :
5

Joann was awesome and extremely helpful.

Kristopher S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James V.  |  Premières impressions 
Évaluation :
4

the light would not come on in our unit.

Robert M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ada Violeta N.  |  Expérience générale 
Évaluation :
5

Mrs. Joann was excellent very professional.. Yes! I would recommend any of my friends to this U-Haul.. Mrs. Joann was so professional. This is how you treat the customer ... and may GOD Almighty bless her & her family ..once again thank you..

Alvin T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victoria C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert M.  |  Expérience générale 
Évaluation :
5

The employees are a blessing in the manager is an answer to my prayers. Professionalism and customer service were exceptional. The people that work here are not only hard workers but good genuine hearted Americans and that alone speaks volume!!! U-Haul is not just a business it's a business that cares!!!

Demacio J.  |  Expérience générale 
Évaluation :
5

Staff are motivated and friendly. This is a secure and well managed facility. Added security measures ensure that entry gate and elevator access are linked. Only issue is long term budget impact - rent is month to month and rent increases can and have occured with little advance notice. The last increase labelled as "nominal" was in fact 7 %. All in all, given that only 2 increases occured during the 20 years I rented, the experience was reasonable.

STANSBURY D.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

laquita c.  |  Expérience générale 
Évaluation :
4

I would use again.

Greg G.  |  Expérience générale 
Évaluation :
5

The managers and staff were great!

Penolope K.  |  Expérience générale 
Évaluation :
4

The current manager is so kind and friendly. Wish she was there all along.

Irene E.  |  Expérience générale 
Évaluation :
4

checking in on a one way, I was disappointed that the on site person suggested I call the 800 # which I did then, after a 10 minute wait online, was told that I needed to call scheduling to check in my one way..... what the heck is that about UHAUL. For god sake. please correct that broken process... after a 12 hour day of packing, driving and unloading in 100 degree heat I don/t need the run around from a person on a phone or in the office.

Robert M.  |  Premières impressions 
Évaluation :
5

I have seldom worked with an organizations people as friendly and as helpful as JoAnn and her entire staff. Thank you for putting them in place.

M M W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kierra F.  |  Premières impressions 
Évaluation :
5

U-Haul was quick in finding a truck same day at a convenient location. Picking up the truck and returning it was easy.

Guadalupe S.  |  Premières impressions 
Évaluation :
3

Facility is great, just some of the folks who work there need to remember it doesn't hurt to be nice and courteous to the customers.

LORRAINE R.  |  Expérience générale 
Évaluation :
5

The associates were very friendly and helpful.

Robert M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LaToya S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUAN B.  |  Expérience générale 
Évaluation :
5