Customer Reviews for U-Haul Moving & Storage of Westpark

2 491 évaluations

6040 Westpark Dr   Houston, TX 77057
(24 hour access - outside units and designated interior halls only)

(713) 664-8599

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(713) 664-8599

6040 Westpark Dr
Houston, TX 77057
(24 hour access - outside units and designated interior halls only)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Very friendly and very helpful folks. An all around great experience

John P  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jo D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yvonne B 
Évaluation :
4

Location probably needs one to two additional people at that time of day. The person at the location however was fantastic.

Brian B 
Évaluation :
5

Staff is friendly and I've been using this location for storage and truck rental without issue for a few years now.

Camille K  |  Expérience générale 
Évaluation :
5

Great team and they work fast. Appreciate all their help

Michael N 
Évaluation :
5

Increase staff during rush hours. There is only one staff member to deal with customers, drive the truck outside, and cater for all the things ordered, and during this whole time, all other customers wait patiently in line for their turn.

Kashif S 
Évaluation :
1

I did a one way rental. The pick up location did not add a correct drop off location so I was unable to follow drop off procedure. I was at the drop off location for over an hour before I finally left without being able to finish the drop off procedure.

Anthony B 
Évaluation :
5

Impeccable service

Abdoul M 
Évaluation :
1

We wasted a whole hour trying to get our rental. Noone answered the call and we couldn't figure out the app instructions. Very unhelpful for those that aren't very tech savvy.

Muhammad C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leonardo T 
Évaluation :
5

Great Awesome experience environment Friendly customer service all around

juan b  |  Expérience générale 
Évaluation :
1

The staff actually went out of their way to be unhelpful and rude. I never had an experience with the staff that wasn't dismissive. They were rude to the movers I hired to move the stuff out of my unit, the manager refused to talk to me over the phone and I had to call corporate to get in contact with her, and they rarely ever answer the phone on site. One of the other staff members tried to extort me out of $50 to cut the lock on my unit which he did not have the authority or the tools to even do. Cannot emphasize enough how poor the experience was.

Kristen W  |  Expérience générale 
Évaluation :
5

Employees were very friendly, helpful and professional!!

Hazel K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROSALVA V  |  Expérience générale 
Évaluation :
5

Great customer service and fast and easy to get the moving the Truck. Thank you

SELAMAWIT T 
Évaluation :
1

When a request for equipment is put in do it. REFUND ME MY $12 PLUS TAX AND CALL ME

Kyosha Y 
Évaluation :
5

Exelente servicio rápido para todo y muy amables exelente súper excelentes

Zully V 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VERONICA D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Helmer P 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Shokhrukhbek A 
Évaluation :
4

Computer system was down when I picked up my rental. I had to provide my credit card number over the phone to the manager, who was working at another location.

robin d 
Évaluation :
5

Everything was just as expected. Please keep up the good work!

Tanya M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shanell b 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey R 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Zaher A  |  Premières impressions 
Évaluation :
4

friendly people

Zaher A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William t  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATTY O  |  Expérience générale 
Évaluation :
1

They tried to charge me when they gave me a truck without fuel. I had reserved 2 dollys and they didn't reserve them, when i went to pick up they didn't have any available.

hilari S 
Évaluation :
5

Fantastic staff!!! Fun and friendly and incredibly helpful! Highly recommend using this location!

Chris W 
Évaluation :
5

Good & friendly

amjad m 
Évaluation :
5

Le client n'a pas laissé de commentaire.

caroline l 
Évaluation :
5

Some tired chains need to be mended.

george h 
Évaluation :
5

Good service

Sittichai C 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Phillp L 
Évaluation :
5

Great personality understanding coherent

juan b  |  Premières impressions 
Évaluation :
5

Perfect

Esdras N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Click o  |  Expérience générale 
Évaluation :
5

Staff was very helpful and very efficient.

Mario F  |  Expérience générale 
Évaluation :
3

When I arrived I could not find the key and the truck. I went inside, waited for half an hour and they couldn't find the key. So, they replaced the truck with a new truck. But it waisted my time.

Amin T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mario F  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brilon H 
Évaluation :
2

Both employees were unfriendly and very sleepy!

mosawi s 
Évaluation :
4

Good location to unload storage and drop off equipment. Had to submit a request for my storage unit as the latch was bent and not connecting properly. Kind employees but told me it might take weeks up to months before this is fixed. Could not help with immediate latch fix or getting me a remote to gate like I requested. Would rate 5 stars without these issues.

REX R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

elvis p 
Évaluation :
5

Nice facility and employees.

REX R  |  Online Move In 
Évaluation :
5

Everyone here always super sweet and helpful!!

cynthia s  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ramsey s 
Évaluation :
5

I use the Uhaul vans all the time and I have always had a great experience.

Kelly U 
Évaluation :
5

Good service with professionalism I was happy with the service

Teodoro E 
Évaluation :
3

Needs cameras security guard to prevent burglaries

RAUL A  |  Expérience générale 
Évaluation :
5

The customer service was excellent the young gentleman at the counter was very helpful and knowledgeable about the process and was informative and polite will recommend anyone to this location thanks for your business

john p 
Évaluation :
5

The guy at the front desk was very kind and helpful even when I called the night before

Latisha S 
Évaluation :
5

Meka is awesome!

Roy C  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert G 
Évaluation :
4

Did night drop. didn't really know where to park for that. Hope it wasn't trouble for staff.

Mike N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darryl F  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CALEB O 
Évaluation :
4

The only reason I didn't give it a five star is because you all allow us to rent the car for living but when I arrived the facility was closing. Might I add you all allowed me to rent it. For a specific. Time. What save this company was the flexible staff. They were so understanding and helped me figure it out.

Chazzman C  |  Premières impressions 
Évaluation :
5

Miguel and Veronica at the Westpark (pick-up) location were very helpful and courteous. Also, Audrey at the Stafford (drop-off) location was equally helpful and courteous. I will definitely recommend U-Haul to friends and family!

Luis I 
Évaluation :
2

I filled up the vehicle just to be charged for fuel. You all you get no answer. They just need better overall customer service

renee l 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Huang Y  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THADDEUS G  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Pasty M  |  Premières impressions 
Évaluation :
5

Not much it was professional and went smoothly

Michael F 
Évaluation :
5

Excellent staff Best place

NIDAL I  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kidane b 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Click o  |  Premières impressions 
Évaluation :
5

Wonderful staff

terrance f  |  Premières impressions 
Évaluation :
5

The Staff were very prompt and helpful. The GM had great knowledge of the facility and the surrounding area. She was very pleasing to do business with. ADAMS FAMILY MOVING HELP

Charles A  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

EYOSIAS M 
Évaluation :
3

Le client n'a pas laissé de commentaire.

avisa j 
Évaluation :
5

Todo bien seguir trabajando

jose c 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lawrence p 
Évaluation :
4

I would have preferred to rent the van, but it was not available although I tried to rent it several days in advance. I rented a 10' truck two times in the last month from the same pickup location in Houston and returned to the same location in Austin. All the rental details were the same, so I was surprised that the fee varies. Otherwise, all went well. I appreciate your service. .

Cinda B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason C 
Évaluation :
3

The guy that help me to get a uhaul was very kind and respectful..

Ronnie J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ayanna l  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tangi B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CORAL S  |  Expérience générale 
Évaluation :
5

Personnel amical

israel n  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donald L 
Évaluation :
5

I give my id, i called the store to have more time they couldn't find my name wich they had my id but i found out they put on the receipt a diffrent name - Abdullah elbaz. How come my name is khaled abed and they give the truck on someone else name and when i called they said we cant find youre name on the system but i still have the truck on me . How come i give id and i have someone else name on my receipt . Thats not professional at all. Other than that all was good .

Abdalla A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

raechelle m 
Évaluation :
5

Great Experience Thank You

juan b  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pasty M 
Évaluation :
1

I had a terrible experience with the staff at a this location. They were extremely rude and provided zero customer service. In fact, I am considering legal action against one of the employees there. She insulted me, and I have recordings to prove it. Additionally, they tried to charge me a higher price than what was agreed upon.

Mustapha S 
Évaluation :
5

Everyone was great

Randolph R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPHINE C 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lisa L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Click o  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Alan K 
Évaluation :
1

Security is non existent!

WILLIAM S  |  Expérience générale 
Évaluation :
5

Yes I will definitely recommend it the manager the staff very professional I love this location I definitely rent again I do have two units and I definitely every time and unit comes open I always tell my friend to come rent here is very convenience right by the freeway the restroom is always clean is cleaner than people is bathroom that mean this location to order take care of this place very well I love this place and I love everybody in this team thank you so much

SHADI A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MAURTADA A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NARESH M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antwine J 
Évaluation :
5

Perfect

Mike R 
Évaluation :
1

I never was emailed my information I was email a strange information and credit card information I will never use that location again

Andre G 
Évaluation :
4

Need running board or ladder to enter vehicle.

llyod o 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allen W 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICHARD S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tee R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ginger J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAFAEL N 
Évaluation :
5

Great staff.

Ed Z 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carter B  |  Expérience générale 
Évaluation :
5

Management and Staff are ALWAYS professional, knowledgeable of products, prompt and thorough with process of checking you in and out, and always gives excellent customer service.

KAKKI L 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Joy B 
Évaluation :
2

I reserved a truck and a dolly online only to arrive and they had no dolly available. I was then put in a position where they had to locate a dolly at another location. I incurred the mileage charges for something that was outside of my control. I had to agree to the costs because I had a move scheduled with an external party. It would have been courteous to advise me at the time of making the reservation there were no dollies at the location I scheduled with.

Anita L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEXANDRIA C 
Évaluation :
5

Professionnel

Miguel B 
Évaluation :
5

The store employees were amazing and the equipment was extremely clean even the floor of the truck! When I needed the truck longer they answered all my questions kindly and courteously!!! Amazing staff!!! Amazing store!!! Thank you!!!

KIMBERLY T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcus P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jordan G 
Évaluation :
5

Fix the driver side inner door handle.

bill d 
Évaluation :
4

Fast efficient service at both pickup and drop-off. Great service.

Warren H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon C 
Évaluation :
5

This facility is one of the best ones I've used. The staff is very friendly, efficient and very helpful. They go above and beyond to make you have what we need and are satisfied before we leave. The units are clean and well maintained. I would definitely use them in the future if I need anything. They make everything stress-free.

Penny L  |  Expérience générale 
Évaluation :
3

The service was good, the catho van smelled horrible but i rolled with the windows down. I was over charged for way more mileage than I used. I have photos of the gauge when I left and when I returned. When I try to pull up my account online to dispute this on the app and the order does not even show up as a completed order I want the correct amount to be charged and I want my money returned to me. The economy is to bad to overcharge people.

Delorrian B 
Évaluation :
5

Notim

Enrique G 
Évaluation :
5

I love the customer service employees are a very professional we must be getting paid excellent from the owner that’s why the trade the customer so excellent

SHADI A 
Évaluation :
3

The van i reserved was not ready for pickup when i arrived. I was given a 10 feet truck instead.

Ashley D 
Évaluation :
5

Thank You !

Kenneth D 
Évaluation :
5

thank you for a great experience even when moving is NOT fun.

Mary P 
Évaluation :
5

The guys where cool

brice b 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hamadoun P 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nick G  |  Premières impressions 
Évaluation :
5

Wonderful people ✨

reginald b  |  Premières impressions 
Évaluation :
5

Great people

reginald b  |  Expérience générale 
Évaluation :
5

Love the service

Aurelio P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ron l 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kaled b 
Évaluation :
3

Very expensive

ERICA W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ABEL V  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lewis C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Direct M  |  Premières impressions 
Évaluation :
1

My things were stolen and they told me It was given to auction but then they left some of the stuff behind and still billed me more each month. About the complaint with the insurance people, but no one ever got back to me, but I'm going to take the matters into personal status with my own Lawer!

Lionel s  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rashauna R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Penny L  |  Premières impressions 
Évaluation :
5

Extremely well run! From the manager to all the staff. Everyone was friendly and extremely helpful. I loved this facility and its entire staff. They were always there for me and helped me so many times. My needs changed and I no longer needed the storage space but, if I do again I'll be back ! Great facility and the people made it the best ever!

Pauline S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

pawel B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Direct M  |  Premières impressions 
Évaluation :
5

The exceptional friendliness of the staff truly transformed my moving experience into an effortless and enjoyable journey. From the moment I walked in, their warm welcome and eagerness to assist set the tone for an exceptional stay at U-Haul Storage. Their knowledge and readiness to address any questions or concerns made me feel confident and at ease throughout the entire process. Not only did they provide exceptional customer service, but the facility itself exceeded my expectations. It was immaculately clean, well-maintained, and secure, ensuring my belongings were in the best hands possible. The convenience of the storage units and the ease of access simplified the logistics of my move, saving me valuable time and effort. Moreover, the affordability of their storage options was a pleasant surprise, especially considering the high level of service and quality they provide. It's evident that U-Haul Storage is committed to offering unbeatable value to their customers. In summary, my experience at U-Haul Storage was nothing short of outstanding. The staff's friendliness and professionalism, coupled with the top-notch facility and competitive pricing, make it a clear choice for anyone in need of storage solutions. I wholeheartedly recommend U-Haul Storage to anyone looking for a stress-free and enjoyable moving and storage experience.

Anwar S  |  Premières impressions 
Évaluation :
5

Everything is good time to helping

lauro L  |  Premières impressions 
Évaluation :
5

This particular location is bar none the best storage experience I've ever had and I've had many! Everybody's super friendly and helpful. Carman and her husband run a tight ship and are really nice and professional.

JOSEPH B  |  Expérience générale 
Évaluation :
4

Staff was very helpful.

richard c  |  Expérience générale 
Évaluation :
3

The male manager was rude upon arrival and initiation by telling me I was "rude" for walking past him and not saying thank you as he blocked the entrance to talk to a staff member. When moving things into storage, there was a guy in a trench coat that parked behind my movers and I. He got out of his car and decided to badly walk toward us and our storage to view our belongings. We asked him if there was a problem but he ignored us and decided to walk back to his car after taking a photo of us. The first and couple times after we arrived, there was always alot(20 males) of Hispanics waving us down in the parking lot asking for work. It made unpacking uncomfortable as they starred us down and continously asked. Recently we had no problems and finally closed out our storage. Merci

Danielle T  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ferlesher j  |  Expérience générale 
Évaluation :
2

Staff need to be interested in the customer. they were not helpful beyond explicitly required.

Loren W  |  Premières impressions 
Évaluation :
2

I give 5tars The manager is really helpful and cares about her customer She is supportive..I find her to instruct the needed membrane on all the right steps to help the customers.I will use UHAUL and refer

Patsy S  |  Premières impressions 
Évaluation :
5

The staff were so nice and helpful with recommendations on storage and loading. They were so nice and took very good care of us.

CHRISTIE K  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ronda d  |  Expérience générale 
Évaluation :
5

Great management team.

Kevin H  |  Premières impressions 
Évaluation :
5

Carman is an excellent Manager.

Kevin H  |  Expérience générale 
Évaluation :
5

I never trusted the storage room like I trusted this one I left my things there without checking on them for months and I didn't feel any way the people in the office are so nice they help with your every need and if I ever need another storage room it would be this one on West Park I want to thank the manager she is so nice and polite from the time I moved in until the time I moved out that attitude hasn't changed thank you for being you and thank you for having a good crew

Renee G  |  Expérience générale 
Évaluation :
5

The Manager and Staff are friendly, polite and extremely helpful! Very well managed, the locked bathrooms are clean and the grounds and parking areas are free of trash or debris. Highly recommend…I love this place!!!

Pauline S  |  Premières impressions 
Évaluation :
5

Carmin and other employees have excellent customer service VERY helpful and great communication.

Beverly M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

collins f  |  Expérience générale 
Évaluation :
5

Thanks

MULUGETA M  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jaqueline P  |  Expérience générale 
Évaluation :
3

The office charged $50 in order to change the lock because I lost the keys and this too much and they didn’t give me a receipt

Aws F  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LATANYA R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodney S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda f  |  Premières impressions 
Évaluation :
5

The manager on duty was very helpful, knowledgeable and professional!

Nicole P  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

V &  |  Expérience générale 
Évaluation :
5

Great management

Adeniyi A  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arthur W  |  Expérience générale 
Évaluation :
4

Carmen was great! She gave me exactly what I asked for.

Anthony W  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Direct M  |  Premières impressions 
Évaluation :
2

Upon arrival before reviewing our information, staff didnt believe we were suppose to get the free month off after a one way from Mn. There is over 60 hispanic immigrants surrounding the uhaul facility and nearby store waving down customers for the opportunity to unload they're storage trucks. One guy stalked my husband from right outside the restroom, inside the employee gate next to the door to beg my husband to "help" us. They don't take "no' for an answer. While unloading, The immigrants and employees constantly stalked us to see what were unloading and to watch us. 2 employees, a hispanic young lady and man, and also a black guy in a trench coat, (also employee) and another chubby white guy in a black car. The blk guy walked by to nosy and to get the truck info while the white/hispanic guy looked around. They didn't leave until we did,(2hrs later) that is after they saw us back up. Very weird staff! The day before, the older blk, tall,manager blocked the door,as I was walking in to assist my husband. I said "excuse me" and walked by him. He decided to call me out by saying "that's rude" then proceeded to have a stare off with me to try to intimidate me. The other blk staff guy at counter obviously felt awkward. He was the one who didnt want to give my husband the 1 month off until the manager gave it to us. The manager eventually walked away and then later came in to tell his Hispanic lady staffer to "please stay inside and watch out" and left again with an attitude. The Hispanic guy checking out next to us was about to cut some locks on a storage or something but I'm guessing he was there to intimidate us too bc he knew the manager well. My husband initially didn't want insurance e on storage but after noticing the area closely, we decided to put some liability on our storage. The blk staffer was frustrated bc he didn't know how and asked the Hispanic girl to help. He made it verbally known that in the facility that 'at first we didn't want it but now we do'. Yes! We do bc I don't trust the staff or our belongings to be safe without it. Sometime this week, I will get the full liability and pay extra monthly for it. This place needs a uhaul in management and staff asap!!

Danielle T  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Camilla F  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shamdell m  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

VICTORIA G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aws F  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Direct M  |  Expérience générale 
Évaluation :
4

The management and staff are very helpful, courteous and prompt. Being that the facility is open 24/7 365 days a year is a good thing for the customers. The main problem with that is there is no security after hours other than an outdated video system. We moved out mainly due to several thousands of dollars of equipment being stolen from our unit on 12/31/22. In my case there was no cameras facing the door for a better view. The existing cameras are way to distorted to even make out clear video of people, vehicles and tag numbers which does nobody any good including the police. There is no chance to recover any of our hard-earned losses. In my opinion the theft will not stop until U-Haul Steps Up to Provide the Correct Security Systems Including an Afterhours Patrolling Security Guard.

dan r  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

sondrika m  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Arthur W  |  Premières impressions 
Évaluation :
5

You have a good manger

Direct M  |  Expérience générale 
Évaluation :
5

I was there for 6 years. It was awesome place the whole time there. Low cost for office and warehouse space and month to month. Can't be beat!!

AKHIL B  |  Expérience générale 
Évaluation :
4

Sería un excelente si se cintara con una hora mas para acceder a los almacenamientos

LORENA M  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Direct M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara D  |  Premières impressions 
Évaluation :
5

All my items were in great shape when I picked them up. I liked the security and temperature of the units.

Cynthia T  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ERIKA S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM D  |  Expérience générale 
Évaluation :
3

My GPS brought me to the wrong entrance, and I spent 10 minutes trying to get through the gate. No one answered the assistance button or the phones.

Heather H  |  Premières impressions 
Évaluation :
1

Someone broke in my storage unit and change the locks and took some my things and they would not pay for it i would never use uhaul again I wouldn’t recommend any one to uhaul

wallece t  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

pedro n  |  Expérience générale 
Évaluation :
5

The staff was very help and kind. I also really do appreciate Mrs Carmen for her great customer service

nola w  |  Premières impressions 
Évaluation :
5

I have rented storage units with this U-Haul storage since August of 2016 and felt cared for with this facility

Richard M  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

charles s  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ARTURO C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean J  |  Premières impressions 
Évaluation :
5

Friendly and accommodating service; I highly recommend this facility for moving/storage needs.

Robert L  |  Expérience générale 
Évaluation :
5

The facility is excellent. The manager and staff are A++. I sincerely will miss this efficient, Knowledgable, amicable and genuinely caring top-quality group. The facility is spotlessly maintained.

Gayle G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Santiago G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Russell P  |  Premières impressions 
Évaluation :
2

My storage unit was on the 2nd floor. When I arrived to remove my items, there was a note that the elevator was broken and to use the stairs. A staff person told me the elevator had been broken for TWO MONTHS. When I went to use the stairs, the door to the stairwell was locked. After a 20-minute wait, a staff unlocked the door. There is a big sign on the inside of the door that read: "Keep unlocked during business hours". This is the 2nd time I've experienced that door being locked during business hours.

Thomas M  |  Expérience générale 
Évaluation :
5

It’s a good team at this location

Direct M  |  Premières impressions 
Évaluation :
5

Professional, friendly, business.

STEPHANIE H  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LATANYA R  |  Premières impressions 
Évaluation :
5

Muy buen servicio

maria g  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Andre B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

laronda s  |  Premières impressions 
Évaluation :
5

A very well run place a great experience

WALTER R  |  Premières impressions 
Évaluation :
5

I have used this facility twice so far and couldn't be happier with the level of customer service I received. Richard and Carman are the best!

michael b  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Santiago G  |  Premières impressions 
Évaluation :
1

Was fraudulently told I had no option for the insurance coverage, that "it was required" . I researched the insurance at a later time and found that is was optional. Significant difficulty trying to get issue resolved. Gave up trying to resolve issue and Willing to lose my items to not have to interact with this franchise anymore.

Joe G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria C  |  Expérience générale 
Évaluation :
1

They did not honor the rate quoted.

Tyrell A  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FABIAN S  |  Expérience générale 
Évaluation :
5

Great Managment always friendly and helpful

WILLIAM B  |  Expérience générale 
Évaluation :
5

Well most deft recommend this Uhaul location to friends! Y'all have the most helpful & wonderful staff here ! Merci

RENEE P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carla S  |  Expérience générale 
Évaluation :
5

I love the service you provide it's great thank you so much

ELMER P  |  Expérience générale 
Évaluation :
5

Professional and courteous!

DUKUZUMUREMYL F  |  Expérience générale 
Évaluation :
5

The best customer service ever! Love that black young lady(manager)

habitamu t  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sofia D  |  Expérience générale 
Évaluation :
5

I Really appreciated Mrs. Carmen she over and above several times to help me get things situated. She was always professional, and courteous.

Cheryl L  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James O  |  Expérience générale 
Évaluation :