Évaluations des clients U-Haul Moving & Storage of Williamsport

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Williamsport

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Scott P. le

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Le client n'a pas laissé de commentaire.

Lance H. le

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Le client n'a pas laissé de commentaire.

Cheryl M. le

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convenient fast simple friendly service definitely would use again!

Wayne M. le

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No suggestions. Everything was good.

Robert Y. le

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They did a terrific job for me, going over and beyond

Gregg F. le

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Le client n'a pas laissé de commentaire.

george m. le

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Le client n'a pas laissé de commentaire.

Drew E. le

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Not much improvement needed. Keep up the consistency of the operation and reward excellent customer service by your staff.

Anthony C. le

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Le client n'a pas laissé de commentaire.

JOEL W. le

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The people at this Williamsport location were great to work with.

Timothy B. le

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Great people. Always giving there 110%

Kevin R. le

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Couldn’t believe how well U-Haul has embraced technology! Very easy, painless

Mark S. le

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Le client n'a pas laissé de commentaire.

silvana m. le

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Le client n'a pas laissé de commentaire.

Steven B. le

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Everyone is very helpful - just keep it up!

Patrick B. le

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Le client n'a pas laissé de commentaire.

Craig C. le

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Only complaint I have is the tank was at a 1/4. Why can’t the tank be at or close to full so the customer doesn’t have to stop for gas immediately. And then another stop before returning??

James L. le

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Le client n'a pas laissé de commentaire.

BOB V. le

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The common thread in my complaint is that EVERYONE said that there is a serious problem with U-Haul Traffic Department; They can move trucks without checking with the facility; they don't have trucks in place when and or where they are needed. Apparently, there was a 15' truck in my "original" East Windsor location, but 24-hours before I needed it, Traffic gave it to someone else – did that person have a reservation for 4 weeks? Apparently, there MAY have been a 15-footer in Hamilton – if they "reassigned" my 15 from East Windsor, why couldn't they have someone from U-Haul bring the truck from Hamilton to East Windsor? Or from Princeton for that matter? Why is the customer "punished" by not having the truck that was ordered, for the time it was ordered, at the location where it was ordered from – obviously most convenient for the customer? According to all three locations I had occasion to deal with, this is an on-going and constant problem, which causes untold customer relations problems and extreme hassles for the facilities. Shouldn’t you try to fix that?

Danielle M. le

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Le client n'a pas laissé de commentaire.

Matthew B. le

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My experience with the uhaul in Williamsport was exceptional and their customer service was second to none. Keep up the good work!!

John W. le

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Le client n'a pas laissé de commentaire.

Susan S. le

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Le client n'a pas laissé de commentaire.

Diane G. le

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Le client n'a pas laissé de commentaire.

Gregory C. le

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Quick and easy. Installation was less than two hours.

Justin P. le

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The overnight return is ridiculous. It took nearly an hour! There apparently is a glitch with the app and it couldn't find our reservation. I followed every direction every step and had to call customer support and spent over 30 min on hold!

Dennis T. le

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Stop raising price on 6X12 trailer.

Neil H. le

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Advise the guys to be honest about what they find in the trucks. I forgot my samsung galaxy S9 phone charger in there and they said it was not there. I KNOW W/OUT a showdow of a doubt it was. We rented the truck for 24 hrs yet did not have it for even 12 hrs then returned it clean & acceptable. We were looking 4 respect in return.

Joan S. le

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Amazing Brand new and has it all. Just a great place.

Josh S. le

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The vehicle had a steering wheel that was not centered and there was lot of play in it as well. This should be corrected before renting this vehicle out again.

Stephen G. le

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Le client n'a pas laissé de commentaire.

Paula D. le

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Le client n'a pas laissé de commentaire.

Caroline H. le

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Le client n'a pas laissé de commentaire.

Richard T. le

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Excellent and quick service.

Alan T. le

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Le client n'a pas laissé de commentaire.

Ryan C. le

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Le client n'a pas laissé de commentaire.

Jamie M. le

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I didn't like not having access to my stuff all the time. With the swipe card access, I feel like there should be a way to give 24/7 access.

Keith E. le

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I was very happy with the service at this location

Russell C. le

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The General Manager helped us with the purchase of our storage unit and he was exceptional. The facility is wonderful too! Secure and clean.

timothy h. le

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Le client n'a pas laissé de commentaire.

Renee C. le

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Le client n'a pas laissé de commentaire.

Matthew W. le

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The guy who checked me out was terrific. He answered all my questions, helped me along, and just went above and beyond with his job. I appreciate service like that, thank you!

Lynn h. le

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Le client n'a pas laissé de commentaire.

Frederick R. le

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Hands down best customer service I've ever had to work with.

Frederick R. le

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The service was exceptionally great and I was pleased with all aspects of my rental.

BARRY M. le

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Le client n'a pas laissé de commentaire.

Dennis T. le

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Le client n'a pas laissé de commentaire.

Keith E. le

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I reserved online and everything went very smoothly. Thank you

Grace E. le

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Great service and great truck

Chris B. le

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Le client n'a pas laissé de commentaire.

Janine B. le

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Automatic check in & out was a SNAP! I’ve rented several times for there and have never had any problems. Easy to get in and out. Thank you!

Terri O. le

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"What can we do to improve for the next customer?" Nothing! Great service. Friendly, knowledgeable staff. A bright spot in what had started out as a dismal day :) Thanks!!

patricia h. le

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Le client n'a pas laissé de commentaire.

Shannon S. le

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Le client n'a pas laissé de commentaire.

John N. le

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Nothing ????

Jeff C. le

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Le client n'a pas laissé de commentaire.

Paul S. le

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Le client n'a pas laissé de commentaire.

BRIAN S. le

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Process of drop off and check out could be quicker for sure... it there did seem to be problems with software on both ends so maybe a fluke

Malcolm b. le

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Le client n'a pas laissé de commentaire.

Dennis T. le

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Trailer was every old and about to fall apart. It should be replaced.

Raymond M. le

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Le client n'a pas laissé de commentaire.

Calvin P. le

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Le client n'a pas laissé de commentaire.

Marnie H. le

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Le client n'a pas laissé de commentaire.

Therese B. le

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Le client n'a pas laissé de commentaire.

Donna H. le

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Well I do have a problem with the reserving online I rented the truck and didn't fill out a box that said optional and they were not going to give me the truck because I couldn't drive 5 1/2 hours to return it and i would have had to pay 238 more miles. I did get the truck and overall had a good experience but it wasn't handled very well.

Charles G. le

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Le client n'a pas laissé de commentaire.

Stephen C. le

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Very friendly and accomodating

Charles B. le

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Le client n'a pas laissé de commentaire.

linda h. le

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Le client n'a pas laissé de commentaire.

Steven B. le

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Le client n'a pas laissé de commentaire.

Dereck B. le

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Le client n'a pas laissé de commentaire.

James J. le

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Nothing to add, everything was perfect.

Amani M. le

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Very professional business... Keep up the great work staff.

Susan B. le

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Le client n'a pas laissé de commentaire.

Richard K. le

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Craig was crisp with knowledge, helpful and handy in trailer hookup and return. It was a good experience.

Mary F. le

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Stop advertising, 19.95 when you really end up paying closer to 50. 00. I used the truck for about 3 hours. Need better rates for those shorter periods of time.

chad h. le

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Le client n'a pas laissé de commentaire.

Denise J. le

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Le client n'a pas laissé de commentaire.

John A. le

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Le client n'a pas laissé de commentaire.

ED P. le

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Le client n'a pas laissé de commentaire.

Rosa O. le

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The employees were extremely helpful, however, I have an issue with the the online registration.

Stephen F. le

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Local group was great, the App and back up support sucked. I am looking for money back due how terrible the App worked

Rob T. le

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Le client n'a pas laissé de commentaire.

John K. le

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Recommendation: The gas tank should be full when picked up, so it can easily be filled up at time of return. It would be much more user-friendly that trying to get the exact amount in the vehicle as when it was picked up.

joan k. le

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Le client n'a pas laissé de commentaire.

Paul K. le

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Le client n'a pas laissé de commentaire.

Tiarra M. le

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Nothing they were very helpful

Trent S. le

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Le client n'a pas laissé de commentaire.

CELIA N. le

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I liked having my things stored at U-Haul and Storage. I felt that they were safe. They were always courteous and friendly.

Steven B. le

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VERY Helpful Staff - Always seemed to have Suggestions and OPTIONS that worked for my needs.

sean b. le

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When moving blankets and hand cart are declined, remove them from the truck to allow more space for items being moved.

Bruce K. le

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Great service glad to be in Williamsport for next chapter of our lives! Thank you!

Sapphire H. le

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Had no problems at this Uhaul location everything was smooth from the move in to the move out. This location is very clean and the staff was excellent when we needed help.

Dan K. le

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Disappointed that after checking out with staff and closing my account on a Saturday and being assured everything was fine I was charged initially for another months rent on the following Tuesday.

Sharon S. le

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Le client n'a pas laissé de commentaire.

Jeffrey C. le

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Trucks tanks should be filled with fuel so that you can just top it off before returning it rather than having to get it back to the level it started at such as 5/8.

Kevin M. le

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Everything was fine. Online service was not working but the staff handled things quickly and professionally. Big thank you to them for their efforts.

Frank C. le

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Le client n'a pas laissé de commentaire.

rod m. le

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Nothing to improve. Everything was fine.

Bernice c. le

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Le client n'a pas laissé de commentaire.

Larry W. le

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Le client n'a pas laissé de commentaire.

Melonie H. le

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Le client n'a pas laissé de commentaire.

Kenneth K. le

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Thanks. Smooth and easy.

Robert N. le

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I had spoken to Craig and Fernando prior to the rental with questions and seeking general advice concerning the move... They were helpful then and equally helpful at the later drop off... Again both well represented your company...

DONNA C. le

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The person that took the order for the truck actually placed order for a smaller truck then what was requested, so additional trip was required.

Geneva S. le

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Every thing was wonderful and the guy that helped us was very nice

David E. le

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No issues, very quick

Cherly W. le

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Friendly and timely service, clean easy to use vehicle, easy access. Quality for rate. Thanks

Matthew R. le

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Le client n'a pas laissé de commentaire.

Megan G. le

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It was easy to access the storage unit

Laura S. le

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The guys were very friendly and helpful!

DAMON H. le

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Nice an clean

Stephen K. le

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I was stuck with a 4x8 piece of crap that waa built in 1981. I was supposed to get a 5x8 newer trailer. I indicated I did not want the old piece of crap. I was told “they can’t guarantee what I would get. When speaking to the manager, who was arrogant, he told me “nothing he could do, it was corporate policy”. I asked if there was anything he could do, his reply was “no, that’s the way it is”. Very poor customer relations. I had a previous bad experience with UHaul last year when my daughter moved from Philadelphia. Horrible experiences!!

Elizabeth M. le

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X

Christina w. le

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Le client n'a pas laissé de commentaire.

Rona A. le

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Le client n'a pas laissé de commentaire.

Shantish C. le

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Le client n'a pas laissé de commentaire.

David S. le

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Le client n'a pas laissé de commentaire.

Joseph S. le

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I've used this location several times and also have a storage unit there. Every staff member I've met with is very helpful and friendly. The facility is clean and well organized.

Steven B. le

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Very helpful and pleasant folks .. and the cleanliness of the store and building - and especially the storage locker - is very much appreciated.

Scott A. le

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Le client n'a pas laissé de commentaire.

Dean B. le

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Great facility

john w. le

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Approachable, friendly staff & great customer service; Clean and neat facility; I cannot remember the names of all the staff with whom I've spoken by phone and in person but everyone was helpful.

WALT S. le

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Great staff, great service

JOSE P. le

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Will definitely use again, should the need arise.

CHERILL G. le

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Great place for storage ! Employees very helpful and respectful

Amelia S. le

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Very clean and friendly

ashley b. le

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They were friendly and helpful, making our move much easier.

Sharon S. le

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Great experience. Will use again.

ADELE F. le

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You guys were great! Every time I needed assistance, you all were most helpful! Thank you so much! I would recommend you to anyone!! Best wishes, Adele

Richard J. le

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njn

Vaughn B. le

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Everything was great everyone was great one question do I get any kind refund for not using all the miles

Stephen H. le

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Excellent customer service

HEIDI A. le

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I didn't use the storage capabilities - I had my Ubox delivered within 24 hours of arrival to this facility.

David K. le

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Wish more companies provided your level of competence and friendly support.

Sandra R. le

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This is such a good experience and responsibility for any young adult renting a space at colleges. Very Convenient, Clean, Safe, & Friendly. Easy pay online is available also... thank you!!

Toussaint B. le

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N/A

Ashley H. le

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Staff was super helpful throughout the entire process, facility was safe, secure, and well-kept. Overall, excellent experience.

Richard J. le

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the 10x10 climatized unit was only 6 ft high

Nancy Z. le

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I was very impressed with this storage facility.

Rebecca H. le

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This was the first time we've ever had to store household goods in a unit. While I hope to never have to move cross country twice, I would not hesitate to store at this location again. Fantastic Staff

Joshua E. le

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I was happy with the storage unit and access hours. The staff however was frequently rude and not helpful when I had questions.

Brenda G. le

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This was a very clean and well maintained facility. I was highly impressed with both the staff and storage area!

catherine b. le

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Well maintained.

KENDRA S. le

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Great staff