Évaluations des clients U-Haul Moving & Storage of Woodlake

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Woodlake

Cote générale :

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SANDRA MARIE B.
Évaluation :

Great Service. I would highly recommend

Jolene C.
Évaluation :

Nothing, it was a smooth experience from start to finish. Everyone at this store is always so nice and helpful.

TAMERA C.
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Le client n'a pas laissé de commentaire.

VICTORIA C.
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Le client n'a pas laissé de commentaire.

ALISHA A.
Évaluation :

Equipment was dirty and the service was terrible. The person who helped me was very rude. I was charged for drop off after hours when I used the app to check it in and was charged for cleaning fees when it was dirty when I received it. Awaiting a response to my email and a refund for the charges I should not have been charged. Worst customer service I have ever received using uhaul.

SANDRA T.
Évaluation :

Le client n'a pas laissé de commentaire.

Edward S. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Gary Leroy R.
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Le client n'a pas laissé de commentaire.

Brandon L. | Premières impressions |
Évaluation :

Adrian was very helpful and amazing

Sylvia V. | Expérience générale |
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Le client n'a pas laissé de commentaire.

christopher b. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Bonita S. | Premières impressions |
Évaluation :

Agent was very courteous and helpful.

Benjamin Y.
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Le client n'a pas laissé de commentaire.

Charles S.
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Le client n'a pas laissé de commentaire.

Benjamin H.
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The man whom we turned our vehicle into was professional and polite. Man deserves a raise.

tesha S.
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Le client n'a pas laissé de commentaire.

hope B.
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Le client n'a pas laissé de commentaire.

hope B.
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Le client n'a pas laissé de commentaire.

timothy G.
Évaluation :

quick drop off decent people to talk with dealing with the online people was another story altogether when i called to find nearest drop off point was put on hold for a long time and was told they would send the drop off address and info which never came when i tried to call back after 15 mins of waiting gave up

BRENDA E.
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Le client n'a pas laissé de commentaire.

Philip S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Hope B.
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Le client n'a pas laissé de commentaire.

Susan C.
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EXCELLENT customer service!!! Great place to rent,would recommend in a minute.

David M.
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Le client n'a pas laissé de commentaire.

Rosa H S.
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No lo recomendaría por las personas que atienden en la tienda tienen muy mala actitud nada amables y me hicieron sentir muy mal.necesito me respeten el precio que me habían dado en mi recervacion por fabor Atten. Rosa H. Soto

LAJUANIA M.
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Le client n'a pas laissé de commentaire.

merlene b. | Premières impressions |
Évaluation :

had a small issue and staff was apologetic and extremely nice going out of their way to make it right. This Uhaul is fantastic!

JENNIFER LYNN g. | Premières impressions |
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Le client n'a pas laissé de commentaire.

DIANA S.
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Le client n'a pas laissé de commentaire.

Alvaro F. | Premières impressions |
Évaluation :

Thanks

Olena S.
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Le client n'a pas laissé de commentaire.

Nancy A.
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Box delivery was early. We got them empty early and they picked up early. There were enough blankets for 10 moves.

Russell A.
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Very efficient vehicle check in, someone met me when I pulled into the equipment return, had everything scanned in just a few minutes. Much easier than me scanning in everything over the phone..

Sylvester J.
Évaluation :

Mr. Augie has been very friendly and courteous each time I rented a vehicle. Also the other staff members.

ABDUL B.
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Le client n'a pas laissé de commentaire.

kamari G.
Évaluation :

Make the online checkin user friendly for iPhone users.

Alex E.
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Le client n'a pas laissé de commentaire.

JUAN MORQUECHO V.
Évaluation :

The associate that attended me , Melanie, was very courteous, friendly, knowledgeable, and very professional. She had all of the documents ready and waiting for me to sign. It took less than 8 minutes to review the documents and pick up the U-Haul Truck. When I have another need for a U-Haul Truck, I will definitely return. Thank you for Outstanding Service. !!

Ralph a. | Premières impressions |
Évaluation :

great facility

Mya I.
Évaluation :

What is the point of of doing things online if you still have to go inside and talk to someone to t keys? This took 30 minutes off of the 4 hour reservation time I had.

MARILYN SUE TAYLOR M. | Premières impressions |
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Le client n'a pas laissé de commentaire.

j brtant D. | Premières impressions |
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Le client n'a pas laissé de commentaire.

catrena g. | Premières impressions |
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This location aewsome!

Dustin P.
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Le client n'a pas laissé de commentaire.

MONICA W.
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Nothing every one was great at this location so nice and friendly

Michael B.
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Le client n'a pas laissé de commentaire.

sofia S.
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Le client n'a pas laissé de commentaire.

Nima M.
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Le client n'a pas laissé de commentaire.

atilano G.
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Le client n'a pas laissé de commentaire.

Tim H.
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Le client n'a pas laissé de commentaire.

Elisa G.
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My experience was wonderful. BJ is absolutely the best scheduler and she helped me out continually. She went above and beyond for me! Great service!

Frank P.
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Le client n'a pas laissé de commentaire.

carlos b. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Victor R.
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Customer care was great. Everyone was very pro and courteous. Big thumbs up.

CINDY C.
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I appreciate the text messages, a little late picking up container but it was ready and driver completed pick up.

pauline f. | Premières impressions |
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Everyone was very friendly and the access to the storage unit was easy to get too. I would store my thing the U- Haul Storage again.

Anthony M.
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Require masks, please! So many people without them. I was extremely uncomfortable at this location.

Stevie B.
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Le client n'a pas laissé de commentaire.

rosana B.
Évaluation :

I love FM 78 location. The staffs are very polite and helpful. Everything is very organized and clean.

DANIEL A.
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Le client n'a pas laissé de commentaire.

JOHNNY LEE R.
Évaluation :

They are doing great

JUSTIN POWELL C.
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Calling customer service is a nightmare. Each time I called I had to get redirected to half a dozen people before someone could actually help me. Wasted a few hours just waiting on hold throughout my rental period.

Rainie M.
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Le client n'a pas laissé de commentaire.

Brenda F. | Premières impressions |
Évaluation :

Very nice and professional people.

otilia B.
Évaluation :

Everything was good

Samuel M. | Expérience générale |
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Great price

DUDLEY C.
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Le client n'a pas laissé de commentaire.

Samaria J. | Expérience générale |
Évaluation :

Only needed the unit for a month I wish I would have known ahead of time that you dont prorate the rent. I would have made sure I had everything out well ahead of time, or could have chosen another facility. This really needs to be stated at the time people agree to rent a unit there.

Randall P.
Évaluation :

Le client n'a pas laissé de commentaire.

Ivette V. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Shane R.
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I honestly would like a partial refund. There was a lot of stress around pick up and drop off. Apparently the fork lift broke down. I had to go back and forth to get them picked up before the new owners took possession of my home. Eventually they got them picked up (BJ was AWESOME). When it came time to have them dropped off at new place, the forklift was still broken and I had to beg to have them delivered in time to get them unpacked over the weekend. They came in 3 deliveries and we had to unload them quickly to allow for the next trailers to be loaded up. I literally had three separate shipments and about an hour in between to unload them all. We had to unload them (2) from the street and down a ramp. They tried to push the entire delivery to the end of the weekend. I had movers arranged to help and it ended up costing me more to scramble and get them unloaded. While BJ and team were helpful, the entire experience was stressful and cost me an additional $250. Very, very frustrating. I'd like $250 reimbursed.

roel E.
Évaluation :

The owner was diligently working behind the counter maintaining two terminals and the phone. She was swamped but was collected, calm, professional and swift. Hands down, the best Uhaul experience. Cant say much to improve. They run a solid location.

Ryan-Michele E.
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Le client n'a pas laissé de commentaire.

Nathan D.
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Le client n'a pas laissé de commentaire.

Jasmine G.
Évaluation :

Better customer service, staff Adrian was rude

David S.
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Le client n'a pas laissé de commentaire.

vidal M.
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Keep doing what you are doing. Fast courteous service.

Roger H.
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Guys were quick to help me get on with my day.

orlando S.
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Le client n'a pas laissé de commentaire.

JOHN WAYNE L.
Évaluation :

Really liked to quick check in and leave service.

Frankie M.
Évaluation :

Keep up the good work

John M.
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A couple of little glitches at the inside desk delayed my departure, but the team got it all squared away and the rest of the experience was good. Special thanks to Adrian, who helped me get my poor attitude adjusted.

Rudolph S.
Évaluation :

I rented a car dolly for the first time from your location over the weekend. The young man that serve us went well above our expectations.....he not only provide excellent training he helped us load and unload our car....when I see him again he is definitely going to get a tip......if I had any recommendations it is to duplicate this young man twenty times.....

Cynthia G.
Évaluation :

Le client n'a pas laissé de commentaire.

Joel V.
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Le client n'a pas laissé de commentaire.

charles D.
Évaluation :

Make sure gas meter is checked

Tammy M.
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Le client n'a pas laissé de commentaire.

Charmain W.
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Le client n'a pas laissé de commentaire.

Roy R.
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Fast and courteous!

HERBERT M.
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The young men were very polite and helpful. I did remember their names, but please recognize them for me.

robert P.
Évaluation :

Well I think the guys that was there was pretty efficient and knew what they where doing. I got signed in pretty fast and they hooked me up with the car dolly. When I returned it things went as well. Upon getting my return paperwork as I came through the doorway the guy inside the store meet me with my paperwork half way across the floor. Really everything went smooth. I can't see how to improve anything. They did excellent work serving me.

MYRNA K.
Évaluation :

Le client n'a pas laissé de commentaire.

daniel b. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Daniel E.
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Le client n'a pas laissé de commentaire.

Yolanda A.
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Le client n'a pas laissé de commentaire.

NICHOLAS A. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Kimberly P.
Évaluation :

Quick and easy check out and checking back in! Great staff and friendly faces!!

RAYMOND G.
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Le client n'a pas laissé de commentaire.

Robert C. | Expérience générale |
Évaluation :

Personnel were very helpful

John M. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Daniel S.
Évaluation :

25 minute customer wait time to talk to representative at counter

Donna D.
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Le client n'a pas laissé de commentaire.

ROSLINE I.
Évaluation :

Have better instructions for location and drop process.

Matthew B.
Évaluation :

Le client n'a pas laissé de commentaire.

Richard M. | Premières impressions |
Évaluation :

Maybe change the accessibility hours for the RV storage

vanessa R.
Évaluation :

Le client n'a pas laissé de commentaire.

Marcia R.
Évaluation :

Le client n'a pas laissé de commentaire.

Melinda H. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Carlos C.
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Le client n'a pas laissé de commentaire.

stella M.
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Le client n'a pas laissé de commentaire.

RAYMOND G.
Évaluation :

Le client n'a pas laissé de commentaire.

Benjamin N.
Évaluation :

Customer representatives were helpful and efficient.

CHERRELLE A.
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Le client n'a pas laissé de commentaire.

Iris A.
Évaluation :

This location was efficient, clean, and organized.

Lisa R.
Évaluation :

My container did not arrive on time because at the pickup point, for some reason it got cancelled. Said it was a computer glick. So When I arrived at my final destination, my box was still in Texas. However with the help of an employee (name of BJ who was working in the San Antonio Uhaul location) she kept us updated on the status of getting our box here quickly and it did!. Also U-haul gave us a VIP certificate due to the cancellation of our box which paid for the transport cost from TX to WA. All items arrived in good condition. However, your website for ordering a U-box is not customer friendly. Need to work on that.

Cameron R.
Évaluation :

Le client n'a pas laissé de commentaire.

louis R.
Évaluation :

Le client n'a pas laissé de commentaire.

Timothy T.
Évaluation :

Great experience. Staff was quick and very helpful.

DEBRA F.
Évaluation :

Le client n'a pas laissé de commentaire.

Roy G.
Évaluation :

None

Pamela S. | Expérience générale |
Évaluation :

Wished the facility was paved and not of dirt. It was a mess to get in and out of after a rain.

Mary M.
Évaluation :

My check in was fast and friendly. I could not remember the gentleman's name that helped me, but he was very helpful and very understanding on everything according towards my rental and made sure I understood what was itemized through my reservation. Then when I dropped the truck back off there was another truck in line plus a personal truck and trailer so I pulled up by the tent, I did somewhat feel out of place, but before I knew it another gentleman with longer hair very professional politely asked if I was returning the truck and I did say yes, but was unsure if I could park it here and he had said do not worry that it was perfectly fine here thank you so much. He went through the ending process of checking the truck back in letting me know my total of how much would be charged and exactly how much would be sent back to my card. Then he stated that he would send my receipt to my email and asked if I might have any questions for him, then from there he said you have a great day ma'am. I would highly recommend this uhaul location from the experience that I have just recently had of which I have used uhaul numerous times before and never have received this much great customer service as I did here. Thank you gentlemen very much!!!!

KARLA G.
Évaluation :

Nothing.

Leonard H. | Expérience générale |
Évaluation :

I have always had good experiences with u haul.Their personal have been experienced in their jobs and have been kind.I will only use u haul to do my jobs.

Maria M.
Évaluation :

I understand that certain measures have to be taken due to covid but the check in process online was a little crazy/much.

nathan C.
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Le client n'a pas laissé de commentaire.

DANIEL W.
Évaluation :

Very friendly and quick service. Highly recommend.

michael b. | Expérience générale |
Évaluation :

Great customer service

KAYONE C. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

FRANCISCO P. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

brenda m. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Michael M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Letitia A. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

John M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

maria l. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

DERRICK C. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Gilbert F. | Premières impressions |
Évaluation :

Very friendly staff ,great customer service would definitely recommend this place to a friend .

Maurice O. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Ricky E. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

James B. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Anthony L. | Expérience générale |
Évaluation :

The managers and personnel at the storage unit or completely polite and helpful every time I needed help.

Tamarica W. | Expérience générale |
Évaluation :

Thank you Adam for everything

Salvador T. | Premières impressions |
Évaluation :

Augustine did an awesome job completing my transaction. He was approachable, very thorough and attentive.

wendell b. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

aleck w. | Premières impressions |
Évaluation :

Best U-Haul I have ever used everyone was great, David Torres was amazing

Lisa B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Jason G. | Expérience générale |
Évaluation :

I have my trailer parked at the coast but If I ever need a spot this location is my 1st choice.

Marty B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Michael H. | Premières impressions |
Évaluation :

Very pleasant process. Thank you.

Ronald B. | Premières impressions |
Évaluation :

Very helpful with all my needs.

Don W. | Premières impressions |
Évaluation :

too much mud, hard to get in

marcus h. | Premières impressions |
Évaluation :

Very professional,organized,friendly,and helpful.

Vincent T. | Expérience générale |
Évaluation :

100% GOOD

Eugene E. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Vincent T. | Premières impressions |
Évaluation :

Everything went well

TASHARA M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Tracy M. | Premières impressions |
Évaluation :

Once I got my confirmation from customers service everything was great

phillip p. | Expérience générale |
Évaluation :

Very helpful and courteous

Raven H. | Expérience générale |
Évaluation :

We moved out Our unit but for got to take our lock off the unit. I called and explained this to the lady over the phone. She assured me it was ok to take my lock off. We were unable to go due to being high risk for Covid 19. The company charged us two extra months for the unit despite being moved out already just because we Medically could not come remove it. Very insensitive that you will make us choose to either die or pay a couple of hundred dollars. I will never use U-Haul again

William Y. | Expérience générale |
Évaluation :

A layer of gravel or a type of surface layer to cover the mud would be a beautiful and welcome addition. Price and facilities are unmatched!

Robert C. | Premières impressions |
Évaluation :

Every time I used this facility all personnel have been very helpful and professional

Mehmet E. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Manuel JR C. | Premières impressions |
Évaluation :

new rv storage at reasonable rates.

Antonio C. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Shela E. | Expérience générale |
Évaluation :

The Staff at this location was Awesome. The helped me when I lost ny key to my storage. They went above and beyond to accommodate me. You would think they were working for Tips, there were not just friendly with me but every customer that walked through that door. Yes I had a wonderful experience with FM 78 Uhaul and will recommend this one to all of my family and friends

cleveland h. | Premières impressions |
Évaluation :

It's always excellent service

Janet M. | Expérience générale |
Évaluation :

Just wish there were dumpsters for items broken during loading unloading. Staff very friendly and helpful.

GREGRICK R. | Premières impressions |
Évaluation :

Storage unit was clean and no damage.

Nancy K. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Jimmy M. | Premières impressions |
Évaluation :

Staff very helpful and made it very easy to get paperwork done and pick out a storage spot for my travel trailer. The price is very reasonable. Great experience...

Shela E. | Premières impressions |
Évaluation :

The 2 men on duty when I came in to Rent my storeage were extremely busy but still acknowledged me and assured me that they would be with me soon. I noticed while waiting that they treating every customer exceptional. These men were so friendly you would think there was a contest going on of who could be the friendliest. Im not use to that kind of courtesy especially during COVID-19 times. These men are exceptional and are a Great Asset to This Company, because of my experience with them I will always recommend this Storage and location to others as well as maintain my business at this location.

Earnestine S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Kimberly J. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Gloria P. | Expérience générale |
Évaluation :

I couldn’t have asked for better employees interaction and professional service. I will indeed recommend others to this location because of excellent customer service. Thanks U-Haul

Thea H. | Expérience générale |
Évaluation :

The guys where great we had one box that was heavy he saw we needed just a little help .. more to guide us he ran over and gave us that little extra we needed to get it on the trunk everyone was always friendly .. if we ever need to rent again we will use a u haul rental place !!! Thank you!

Vincent S. | Expérience générale |
Évaluation :

I turned in the key card on the 20th of March and hey have me moved out the 23rd. Customer service was terrible, they told me I would not get a refund even though I paid the bill on the 18th and turned in the keys on the 20th. I still have yet to receive a final statement

Garrett L. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Melody W. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Janet M. | Premières impressions |
Évaluation :

Very helpful and presented a professional company with a smile.

jose f. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Samuel M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

RAINIE M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Henrietta F. | Premières impressions |
Évaluation :

The Staff was very Friendly and Welcoming. Your Facility is so clean.

Vincent S. | Premières impressions |
Évaluation :

Garrett was outstanding in customer service. Thank you!

ALEX G. | Expérience générale |
Évaluation :

General Manager and Staff always demonstrated exceptional customer service and professionalism.

James G. | Expérience générale |
Évaluation :

Thanks for all of the help.

Manda A. | Premières impressions |
Évaluation :

I would definitely recommend this place to anyone needing a truck or storage. The staff is very helpful and friendly, and the storage units are very clean. I've always had a great experience here.

Whitney C. | Premières impressions |
Évaluation :

Derrick is amazing, very professional, helped me tremendously & explained everything to me in detail, will recommend this Uhaul location to others.

RUBEN E. | Premières impressions |
Évaluation :

Very smooth prosses, nice facility.

Melinda D. | Expérience générale |
Évaluation :

Extremely expensive and when I booked requested to have a pull up had one saved then I get there and that's not what was saved they only had an inside unit that was clearly all the way way inside

Rogelio Z. | Premières impressions |
Évaluation :

Great customer service

Elizabeth v. | Expérience générale |
Évaluation :

Thank Goodness for Uhaul, provided easy auto pay while serving in Armed Forces... Any errors my emergency contacted me & worked out the errors Sincerely Elizabeth V

Kenneth P. | Expérience générale |
Évaluation :

Staff very professional with great customer service at this location. Problems with the independent contractor service on Walzem also the drop off location in Pflugerville and my money not refunded .

Giovanna c. | Premières impressions |
Évaluation :

We dealt with 2 different customer agents and both were extremely pleasant to deal with. Great customer service.

RAINIE M. | Expérience générale |
Évaluation :

Staff is always friendly and eager to assist you in any way they can.

DAVID K. | Premières impressions |
Évaluation :

I will use u-haul in the future.

Marcella C. | Premières impressions |
Évaluation :

Thank you

Zara R. | Expérience générale |
Évaluation :

not happy

michael h. | Premières impressions |
Évaluation :

Augie Reyes was very nice and made the transaction super easy! We feel confident our RV will be safe at this great location!

Elsa H. | Expérience générale |
Évaluation :

Very quick and professional

JoAnn M. | Premières impressions |
Évaluation :

UHaul Moving and Storage of Woodlake has the friendliest people I’ve ever had the pleasure of dealing with. The office is the neatest, most organized, and the facility is the most impressive ever seen

Anthony J. | Expérience générale |
Évaluation :

I applaud the staff and helpful advice. Thanks again.

Nykeitria C. | Expérience générale |
Évaluation :

Great customer service

Steven G. | Expérience générale |
Évaluation :

Staff was very friendly and accommodating to my needs. Will definantely use and recommend them..

isabel M. | Premières impressions |
Évaluation :

The agent was very informative and patient. Thank you.

Gary R. | Premières impressions |
Évaluation :

Very helpful in getting me a covered RV spot. Outstanding price.

marilyn g. | Premières impressions |
Évaluation :

Employees were Very Pleasant,Employees kept me laughing as well as getting their jobs done!Great Group of Guy's

C Todd P. | Premières impressions |
Évaluation :

The guy at the desk was great. He had a reason not to be because he had a combative customer right ahead of me. However, he did not allow that to affect his professionalism towards me. Well Done!

Nancy M. | Premières impressions |
Évaluation :

Very quick and professional assistance in getting my storage. Had a first month free and free lock for storage. Store is very clean and has all size of boxes to help pack to move.

carolyn m. | Premières impressions |
Évaluation :

Auggie was very professional and customer attentive. Concerned about needs of customer. Very pleasant customer service experience Not many places have good customer service anymore.

Hayley M. | Expérience générale |
Évaluation :

Nice place but not worth how expensive it is.

Eduardo G. | Premières impressions |
Évaluation :

If I had the choice again, I would come here first! The location is very well run, the staff are extremely friendly, which is great in and of itself, but also very knowledgeable. Thank you!

Elicia S. | Premières impressions |
Évaluation :

Fast and very knowledgeable.

Douglas E. | Premières impressions |
Évaluation :

I rented an outside covered storage for my RV again and would not anyplace else. The staff is outstanding and very courteous. I would recommend to everyone the BEST in town. Thanks.

Jeremy J. | Expérience générale |
Évaluation :

The fact that the alarm kept going on an off the entire time we were in there was very nerve wracking. This is the only reason I can’t recommend. There needs to be a solution.

Joseph S. | Premières impressions |
Évaluation :

Very professional knowledgeable as to my needs...

ronald n. | Premières impressions |
Évaluation :

We just put our Jayco Camper into their storage facility. What a great improvement from the last storage place. Security and our camper covered means a lot to us! Also close to our home>

roxanne m. | Premières impressions |
Évaluation :

Good service

Percy M. | Premières impressions |
Évaluation :

Excellent service. Garrett was outstanding and professional.

PATRICK G. | Premières impressions |
Évaluation :

Auggie was very knowledgable of the availability of storage units as well as costs and amenities. He made the whole process seamless. U- haul has best prices for covered storage needs

Mark k. | Premières impressions |
Évaluation :

Great customer service

Patricia S. | Expérience générale |
Évaluation :

I would recommend to friends and family

John M. | Expérience générale |
Évaluation :

An awesome team, very helpful. Thank you for your professionalism .

Howard W. | Premières impressions |
Évaluation :

na

Jesse G. | Premières impressions |
Évaluation :

Outstanding service

Rudolfo G. | Expérience générale |
Évaluation :

If been U-Haul on woodlake FM78 for many years and it's always been great the beast part is the staff always ready to help for any of my needs the best. Thank you Rudy Garza Jr.

Phyllis j. | Premières impressions |
Évaluation :

I was very pleased with the customer service and I am very glad and feel safe with the security and I appreciate the hours that you have I will continue to use U-Haul in the future.

PATRICIA J. | Expérience générale |
Évaluation :

There is one thing I think that the storage holders with keys should be able to go in and out at lease to 9pm. Because we do work some of us.

Joseph B. | Expérience générale |
Évaluation :

Friendly staff and answer questions respectfully

Gary O. | Expérience générale |
Évaluation :

Staff was super efficient and friendly. Great clean facility inside and out.

Jose R. | Premières impressions |
Évaluation :

Great staff from the office to outside personnel. The storage facility is very clean, well organized, and state of the art.

Luis E. | Premières impressions |
Évaluation :

Except no a/c on truck

Janice L. | Expérience générale |
Évaluation :

Staff always helpful and informative

Josh M. | Expérience générale |
Évaluation :

Staff was helpful and friendly. The storage unit appeared clean but after leaving perfectly clean furniture in there for 2 weeks, there were cockroaches everywhere.

YVETTE N. | Premières impressions |
Évaluation :

It was a really smooth process. I was able to reserve a truck and a storage unit over the phone. The discounts are unmatched by any other place. Everyone was very helpful and friendly!

Evelyn T. | Expérience générale |
Évaluation :

Everyone was very friendly n helpful.

Nykeitria C. | Premières impressions |
Évaluation :

You guys were awesome

julia l. | Premières impressions |
Évaluation :

Customer service was excellent

EDWARD N. | Expérience générale |
Évaluation :

I am very satisfied with the service that I have received from the UHAUL Family over the past seven years. You helped me transition my personal items as I returned from Iraq, and I am grateful!

Gary O. | Premières impressions |
Évaluation :

Great friendly service; very clean spaces and environment; and a reasonable price.

Philip J. | Expérience générale |
Évaluation :

The Manager has excellent customer service skills and train his employee well

Corey T. | Expérience générale |
Évaluation :

Great Job with my U-Box delivery. You did exactly what I preferred! Will definitely use you guys again.

Mable D S. | Expérience générale |
Évaluation :

Customer service here at the F.M 78 location is good..However, the wait.. For your service here could be better.. If you had more people on the inside. For business transactions..

vuong k. | Premières impressions |
Évaluation :

So good 😍

Caswell O. | Expérience générale |
Évaluation :

Excellent

Marquis S. | Premières impressions |
Évaluation :

Great Customer Service and very friendly

ALEZANDRA V. | Premières impressions |
Évaluation :

Augie R. Was amazing super fast, clean store, friendly staff. Just a great experience definitely will be keeping our boat nice and safe! I will recommend this U-haul to friends and family!

Claudia A. | Premières impressions |
Évaluation :

Great customer service

Douglas F. | Premières impressions |
Évaluation :

Very pleased with the way we were treated by the staff.

Joseph B. | Premières impressions |
Évaluation :

all was good

Michael L. | Expérience générale |
Évaluation :

Although it felt safe and secure the security system always seemed like it wasn't operational/worked correctly. My card would never work to deactivate the system and an alarm would sound every 15 minu

Krissy M. | Expérience générale |
Évaluation :

Everyone made the move stress free! Customer service was incredible! The gal I take to at the San Antonio location was exceptional and genuine! (:

Isaiah C. | Premières impressions |
Évaluation :

Great service

Jesse S. | Expérience générale |
Évaluation :

Outstanding team.

Anthony J. | Premières impressions |
Évaluation :

I really appreciated the attentiveness, I got as well as being able to be helped quickly and thoroughly. THANKS AGAIN U Haul.

ernesto p. | Expérience générale |
Évaluation :

.

Todd K. | Expérience générale |
Évaluation :

Great service.

Todd K. | Expérience générale |
Évaluation :

Great service.

TANYA G. | Expérience générale |
Évaluation :

Excellent job!

Francis F. | Premières impressions |
Évaluation :

Very help full staff.

Shamalnic S. | Expérience générale |
Évaluation :

I would use uhaul storage services again. Staff was very pleasant.

george d. | Expérience générale |
Évaluation :

Very pleased

DAVID R. | Expérience générale |
Évaluation :

Nice clean place,very secure and employees very helpful and courteous.

Joseph O. | Expérience générale |
Évaluation :

While I did not visit the actual site I can say that we are very happy with the customer service and support we received from all staff members. We will use u haul again.

Frances S. | Expérience générale |
Évaluation :

N/a

Alan R. | Expérience générale |
Évaluation :

The most professional and friendly service anyone can ask for. I’m so thankful for the good people at UHaul!

Christopher R. | Expérience générale |
Évaluation :

The staff was delightfully helpful the facility was very clean everything look like new and definitely secure the alarms sound loudly if you forget to check in and open you unit! Best experience ever

ROBERTO M B. | Premières impressions |
Évaluation :

EMPLOYEE VERY HELPFUL - TOOK TIME AWAY FROM HER SCHEDULE TO GIVE US A TOUR OF THE FACILITY -- THANK YOU -- WE RENTED ON THE SPOT--

Sybyl T. | Expérience générale |
Évaluation :

Great customer service

micheal e. | Expérience générale |
Évaluation :

Auggy and his team took exceptional care of us during the time we were storing our household goods with them. Thank you all for helping us out!

Christopher R. | Premières impressions |
Évaluation :

The staff at your facility there is the friendliest ever, and the facility for storage is the best I've seen even after 20yrs military service and we use storage a lot while serving! Great Experience

RUSSELL M. | Expérience générale |
Évaluation :

Thanks 🙏🏾

adalberto m. | Réservation |
Évaluation :

Could have been better if they actually took the time to set the electricity timer that wasn’t properly on and missing the ON trigger and after returning to ask for help that never came

diane o. | Réservation |
Évaluation :

Very helpful and polite...nice people.

Eumelia Q. | Expérience générale |
Évaluation :

The Woodlake Uhaul Storage have a good teen, friendly andknowledgeable of the services they provided.

Rosalind L W. | Expérience générale |
Évaluation :

No complaints

joe g. | Réservation |
Évaluation :

Very convenient and great customer service

DLANA H. | Expérience générale |
Évaluation :

All management and staff are AMAZING!! This was a big move for me and they made it a smooth transition

Barbara s. | Expérience générale |
Évaluation :

Zac was very helpful

Desire M. | Expérience générale |
Évaluation :

Helpful staff and easy move-in and out process. Thanks!!!

Daniel M. | Expérience générale |
Évaluation :

Great staff support

Abel M. | Réservation |
Évaluation :

This location he’s a lot of great people working here! Augie, Garrett, Ruby ! And a few others that I didn’t get names for . Thanks, Abel

ashley d. | Réservation |
Évaluation :

Every body at that locate was very helpful and very professional. Everything went fast and easy. I will be going back to that locate whenever I move again.

JASON V. | Expérience générale |
Évaluation :

Staff at the facility could have been more polite when asked a question.

MICHAEL C M. | Réservation |
Évaluation :

Delivered as promised..in and out in no time. Thanks for all you do!

Yolanda H. | Expérience générale |
Évaluation :

Staff was great! Just had to rush due to storage facility hours. Was used to having access til 9pm with Public storage. But the facility is much nicer.

Jose r. | Expérience générale |
Évaluation :

Friendly staff and helpful also. Security and facility is top notch and when we move back would definitely use the location again!

Audrey R W. | Réservation |
Évaluation :

Great service

Angel A. | Expérience générale |
Évaluation :

N/A

Chastity S. | Expérience générale |
Évaluation :

Great customer service

Laris H. | Expérience générale |
Évaluation :

It’s just so much you can say about Garrett him alone will make you come back. He made you feel welcomed and was a valued customer no matter how he or small your promblem were

Rudolfo G. | Réservation |
Évaluation :

Great job thanks for the help.

Johnny T. | Expérience générale |
Évaluation :

Done.

CHARLES W O. | Expérience générale |
Évaluation :

Nice clean center,friendly, professional staff.

TYKERA W. | Expérience générale |
Évaluation :

.

Armando S. | Expérience générale |
Évaluation :

Great customer service!

FENNELL J. | Expérience générale |
Évaluation :

Very professional service

RONALD LEE K. | Expérience générale |
Évaluation :

Was 1st experience with U-Haul and Storage Facility. Staff knew I was arriving from Albuquerque, NM. They helped me beginning 6/03 and ending 6/24. Special “Thanks!” to Garrett Sharp for his help!

Ioane S. | Expérience générale |
Évaluation :

Long haul made easy here when staff are friendly and helpful. Moving in and out of the facility was easy because equipment was working and whole place was nice and clean. Very high class facility.

Non reviews have been submitted for this location.

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