If anyone uses any other carrier than uhaul beware ....they are the bestBLAIR M.
Customer Reviews for U-Haul Moving & Storage of Woodland
Pour nous contacter
Woodland, CA 95776
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
It was a pleasure renting from you every one was so nice and knew there jobs very well will definitely rent again and tell all family and friendsBETTY D.
Le client n'a pas laissé de commentaire.Erik C.
The location was clean. The only caveat was that the cargo van was dirty when I used it. As a result, there were line marks that I was not sure whether they were scratches or just dirt. Otherwise, the van worked very well. The staff were nice and courteous.Nicole O.
Super ezSTUART S.
Had to wait for a representative to show up for the counter.Julio C.
The employees here go above and beyond. I'm sorry I don't remember the young lady's name that helped me today when I returned the trailer. She was very helpful and nice. And Michael when I picked it up yesterday was great. Such nice young people.SUZANNA D.
Le client n'a pas laissé de commentaire.MICHAEL K.
Le client n'a pas laissé de commentaire.Patricia V.
I'd only recommend this site as a last resort. Reserved on line but went on site to make sure I did it right. Waited over 30 minute to talk to someone. I was interrupted at least 5 times and employee keept walking out while talking to me. Very rude. The next day go in to get truck and talk about options and different employees just rushed us through not giving me time to talk. I was told different things by each (3) employee very frustrating.The truck was clean. But once started it sounded rough like it was going to die. It shook really bead. When we said something were told that's the way uhauls sound. And it cost a A LOT More than excepting. When I tried to ask about being charged twice (255 x2) and then an extra 23 $. No one gave me understanding. Only â€œ that's just how we do things)â€. Like I said recommend as a last need.MALINDA Z.
Le client n'a pas laissé de commentaire.DON Y.
Boxes loaded on May 5th and didn't make a May 24 delivery guarantee! Not how to make people happy. Both the Baraboo and Woodland ends did the job 100 %â€¦ dispatch gets a D-. It's no more than a 4 day dispatch. Still looking for my 50 $for not making the date. Sad to have great local people to be let down by corporate.DANIEL H.
Excellent Couldn't be happierROBERT H.
Le client n'a pas laissé de commentaire.REGINA D.
Le client n'a pas laissé de commentaire.Nicholas B.
Great u-haul location. Staff was very helpful and friendly. Office was clean and well-stocked. Lot was large and well-laid out and easy to maneuver. The best u-haul location that I've visited. I highly recommend Woodland u-haul.JERRY D.
My check in and return was both painless and the attendants were very easy to work with and made my rental experience a pleasure.Michael D.
They need more help for such a large placeDennis A.
I originally had reserved the truck at the Stonegate (Davis) location for a 6pm pickup (after hours). Although I reserved the 24/7 pickup through the app, apparently the truck wasn't staged properly and I couldn't get access. Corp immediately found me another truck at the Woodland location - which was awesome. Very annoying, and it cost me ~40 $more for mileage and gas, and about an hour of my time.KIMBERLEY M.
Le client n'a pas laissé de commentaire.Rey M.
Le client n'a pas laissé de commentaire.ERICA M.
Le client n'a pas laissé de commentaire.Robert H.
Staff were very friendly. Pick up and return were quick and easy.Richard K.
I thought the process was very smooth and easy the only thing i can think of is that a person walks out to the truck with you to help with the inspection of the vehicle before leaving the yardHUBERT H.
The general manager who help me was friendly and very helpful. Very pleasant experience overall!Brandon L.
Le client n'a pas laissé de commentaire.Randall C.
Le client n'a pas laissé de commentaire.Bertoni D.
Le client n'a pas laissé de commentaire.GAYLE Y.
Le client n'a pas laissé de commentaire.Jose P.
I did the online check in, but had to do everything all over again at the store due to some mix up in your system...frustrating. I was told you didn't have a motorcycle trailer, yet one was sitting next to the behemoth trailer I was forced to use. When I returned a few hours later, the motorcycle trailer was still there...grrrrrr,ROBERT H.
Le client n'a pas laissé de commentaire.David S.
The staff was super helpful and attentive. I would recommend this location above all others in town. Thanks a bunch!!DARRELL H.
Le client n'a pas laissé de commentaire.Anne S.
The trailer was dirty when I picked it up. The woman who helped me return my trailer was very helpful.William D.
Le client n'a pas laissé de commentaire.BO Y.
I forgot to catch her name, but the rep that helped us at the location was excellent. She answered all of our questions and was very helpful. We may next year start renting one of the new climate controlled storage units, when they become available.Jason M.
Le client n'a pas laissé de commentaire.Matt Z.
Le client n'a pas laissé de commentaire.Patricia M.
Well I didn't receive a contract . Agreed to a price then was charged more. Ever again will I use uhaulJason G.
Le client n'a pas laissé de commentaire.Michael S.
Le client n'a pas laissé de commentaire.RICHART H.
Le client n'a pas laissé de commentaire.DARWIN L.
The general manager was very efficient and very responsive and very considerate.John B.
Le client n'a pas laissé de commentaire.MIGUEL J.
Nothing customer service was greatTERRANCE S.
Le client n'a pas laissé de commentaire.MONICA S.
Customer service was fine I have nothing bad to say about the people that helped me.. However the process was a little intrusive had to pay 3 different times for some reason could be processed on one transaction. As well as a few other things. The trailer was absolutely disgusting full of garbage, food and cigarettes. Needless to say not a great experience.Gregory I.
Service at Woodland is great. Service at Pflugerville Tx is crappy.Susan A.
Le client n'a pas laissé de commentaire.Lisa B.
Love the mobile check in and out process.RUPASHNA S.
Le client n'a pas laissé de commentaire.Catherine S.
I really cant think of anything, the girls were friendly and helpful. Especially with the new technology. I have rented from you before and always have had a good experience. It nice to have personable people.CHRISTINE S.
There was no employee in the building when I arrived, and they didn't show up for 45 minutes. When the employee finally arrived they were not wearing a mask and was rude and cursing to himself. Terrible experience.JUAN M.
Le client n'a pas laissé de commentaire.LATOSHIA P. | Premières impressions
Great service at both ends of the move, I really appreciated the professionalism and ethics of the drivers.Sean P.
Le client n'a pas laissé de commentaire.JEFFREY B.
The drivers in Ca and Or were great! Friendly and professional. Our things arrived with no damage and before the scheduled date. I will recommend this service to others.Kevin E.
Excellent customer service, will definitely use them again!!!DONALD L.
Le client n'a pas laissé de commentaire.Lydia C.
Overall great place although prices are a bit highOSCAR S. | Premières impressions
Le client n'a pas laissé de commentaire.Joseph G.
Le client n'a pas laissé de commentaire.TIKARAM S.
Big parking lot. The guy was friendlySUSAN A.
We spent a lot of money. We were treated terribly. They couldn't locate our boxes after we waited a month for our stuff to arrive. We received our items 4 days after the guarantee date. We had to beg for some compensation for our troubles, they offered almost nothing and then never followed through with that! We are not done arguing with them yet.Isabelle T.
Le client n'a pas laissé de commentaire.KATIE C.
Le client n'a pas laissé de commentaire.BARBARA S.
Le client n'a pas laissé de commentaire.Tim S. | Expérience générale
Le client n'a pas laissé de commentaire.BRUCE E.
Thank you for the easy pick up and drop off .. and having the truck all clean and ready to use.KIMBLERY M.
Le client n'a pas laissé de commentaire.Mark C.
Le client n'a pas laissé de commentaire.RICHARD M.
Le client n'a pas laissé de commentaire.Dennis O.
Le client n'a pas laissé de commentaire.Charles A.
I LOVE THIS STORE THE CSRS ARE SO NICE I WANT TO GIVE A VERY BIG THANKS TO MICHEAL FOR ALL HIS HELP IS WAS REALLY APPRECIATED. GO STORE 1600 TIDE COURT.DYANA D.
Everything was great .. the team at our local U-Haul was great .. the movers that were coming to help load .. were delayed, so we called them to ask for more time with the truck and they were very helpful. .. thank you.KIMBLERY M.
Although the staff is friendly and uhaul says they guarantee their service and all phone calls are recorded we found that to be further then the truth. My Ubox was delivered to the wrong location with no communication to us. Their fault my problem. Even after the delivery we made many phone calls and confirmed the drop off location 1 mile from out home usual refused to make it right. Are calls were redirected to one one who cared we will be disputing this matter up with our credit card company. Good luck dealing with Uhual no one seams to care about the lack of communication they offer.MICHELLE K.
Le client n'a pas laissé de commentaire.Brian F.
GREAT CUSTOMER SERVICE.Arthur J.
Elena dropped off and picked up our U-Boxes and was extremely professional. She was very good about communicating the times to expect service and is very knowledgeable. I will be highly recommending to my friends and family to use U-Boxes for their future moves.Nicholas C.
Le client n'a pas laissé de commentaire.Earl B.
Le client n'a pas laissé de commentaire.RODRIGO S.
We were very impressed with Elizabeth at this location and highly recommend her expertise. We would be sure to book any future rentals at this locatioin.Alan G.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.Daniel Y.
Le client n'a pas laissé de commentaire.RODRIGO S.
Le client n'a pas laissé de commentaire.EDWARD M.
Le client n'a pas laissé de commentaire.MARIAGLENNE L.
Le client n'a pas laissé de commentaire.LAURENCE S.
Le client n'a pas laissé de commentaire.Neptali T.
Best service ever!Gregory H.
Le client n'a pas laissé de commentaire.Scott M.
The trailer was clean, but the door was stick open. The roller track was bent and the wheels were badly in need of lubrication. I was able to straighten out the track and lubricated the wheels. The door is now functioning properly.Philip A.
Le client n'a pas laissé de commentaire.KURT W.
The service was efficient with the associate giving clear instructions.BRUCE K.
Le client n'a pas laissé de commentaire.LUIS G.
We were given the wrong truck so our check in was painful as none of the mileage matched. Then when the truck was supposed to have 1/4 tank of gas it was below the empty line. The woman at the counter (Candace) insisted that the system was unable to change the level of gas that we started with but assured us that it was noted it was on empty after we asked about it twice. There was no dolly or moving pads for rent inside the truck as there usually is. We went even sure we would make it to the gas station after leaving the office. When we returned, Michael helped us check out and we triple checked with him and explained the gas level situation to make sure we would not get charged for not returning with 1/4 tank. He went on to confirm that what we were told was incorrect, that Candace could have changed the gas level at the time of rental and that if he would not have fixed it for us we would have intact been charged the 1/4 tank of a gas and the service fee. We are extremely thankful for Michael's customer service but also extremely unhappy with the sequence of events at the time of rental. As far as I'm concerned that is fraudulent activity and that employee should be fired.Kenneth J.
Again a pleasure- Kathy Satterlee, Elizabeth Washburn, and Elena Richardson are true gifts from God. My family was displaced and we tried everything and these ladies saved the day. We purchased a new home and had our belongings delivered to our door. Thank you so much for everything and God Bless you and your familiesjeremy B.
Kathy Satterlee, Elizabeth Washburn, and Elena Richardson are true gifts from God. My family was displaced and we tried everything and these ladies saved the day. We purchased a new home and had our belongings delivered to our door. Thank you so much for everything and God Bless you and your familiesjeremy B.
I felt the trailer was too beat up for my valuables. There was gaps in floor that allowed water from rain in and I had to stop at Home Depot to get a tarp to put on floor. Also the door would not slide up half of the time so I could check on cargo. VERY frustrated with those issues. But I love uhaul and your rentals saved the day many many times when my equipment failed and I needed backup. Take care, JackJack R.
The lady who helped us was very knowledgeable and kind.JADE H.
Le client n'a pas laissé de commentaire.Parteek C.
Everything was awesome from the services offered to the customer serviceLAURA H.
Le client n'a pas laissé de commentaire.Tamika B.
Le client n'a pas laissé de commentaire.Rachel W. | Expérience générale
Le client n'a pas laissé de commentaire.kiah s. | Expérience générale
Kathy was outstanding and very. Helpful and should be promoted as soon as possible to a higher level everyone else suckedKierra B. | Expérience générale
Le client n'a pas laissé de commentaire.Miracle F. | Expérience générale
Le client n'a pas laissé de commentaire.Kierra B. | Premières impressions
We had a very positive moving experience from start to finish. The equipment was clean and in good mechanical order. The price was fair. The people who helped us locally and at the toll free number were knowledgeable, friendly, and capable. The whole process was seamless and easy. Merci!Mons J. | Premières impressions
Stephanie (housekeeping/porter) was very helpful. She made sure my unit was super clean before I moved in. The ladies at the front desk were so kind and professional. Diana even remembered me from the last time I rented. I was impressed. I am an hour away but the customer service makes the drive worth it.Miracle F. | Premières impressions
Le client n'a pas laissé de commentaire.Rebecca D. | Premières impressions
These people made my move so easy and the crew here is friendly, helpful and knowledgeable. If I move again, I'll most definitely use U haul. Prices are great as well!Rita H. | Expérience générale
Both U-Haul locations I used were excellent! Including pricing, offices, hours and employees. I couldn't ask for better service! Thanks U-Haul. Rita H. | Premières impressions
Very clean, helpful and friendly. Will definitely continue to use them for all my moving and storage needsYeni A. | Expérience générale
Great service.Lawrence F. | Premières impressions
Jayce was very helpful! Storage was easy to use and access, and cleanly.Victoria F. | Expérience générale
Great service from your staff, made it so easy!!Regina J. | Expérience générale
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