Évaluations des clients U-Haul Moving & Storage of Worthington

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Worthington

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Laura W. le

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I highly recommend U-Boxes To anyone.

Karen K. le

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I rented a truck, the dolly was never attached, when I returned the truck if was charged for a dolly that was never used. I rented from Uhaul 2 weeks ago and spent 180. so paying for the dolly is not a problem but its the principle of it, and I will advise people to never go to this location. People were not friendly at all.

Joseph S. le

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Le client n'a pas laissé de commentaire.

Chris W. le

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Le client n'a pas laissé de commentaire.

Michael Z. le

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First of all, the trailer was in terrible shape and made our vehicle shake. Secondly 20 hours after returning the trailer I received 2 messages that the rental was not returned and I would be charged. When trying to call back, location does not answer. Finally when I talked to the rep at the store, I told him to check the cameras since he didn’t believe me that I returned it. Then he hang up on me and I received the receipt via email 5 minutes later.

Kevin S. le

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Le client n'a pas laissé de commentaire.

jamesetta l M. le

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Le client n'a pas laissé de commentaire.

Amy C. le

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Le client n'a pas laissé de commentaire.

Roger N. le

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Excellent service

Elaine S. le

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All the problems and obstacles with moving were taken care of promptly. We really appreciated that.

Matthew K. le

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The reason why I selected below average what's because your computer system absolutely sucks could not assign me a password to get in and out of the gate the automatic bill pay wouldn't work my experi

Joshua B. le

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Friendly staff, let me park inside the gate while I had the truck, everything went well.

Shawn S. le

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Le client n'a pas laissé de commentaire.

Stephanie J. le

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Le client n'a pas laissé de commentaire.

Zeinab H. le

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No changes need to be done everything is perfect just the way they are.

Bruce B. le

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The manager at this location is friendly, efficient and pleasant to deal with. That is why I keep coming back for my transportation needs.

Paul S. le

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Le client n'a pas laissé de commentaire.

lisa R. le

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The general manager lacked customer service skills, when I walked in I wasn't acknowledged she instead finished a personal conversation than looked at me so I spoke why I was there. After she asked me to verify the has amount was accurate. I checked the gas and the dial was in between the half and 3/4 range, rather than what she posted at greater than 3/4. After she tried to insist that what the paper said was correct, I asked if she was familiar with fractions. Her response was " excuse me, are you insulting my intelligence? Thatsbrude, how about if I ask you if you speak English and then she handed me the paper corrected. The name is Latino as I am, the audacity of an employee to insult me with a racial conation is absolutely unacceptable. I was trying to explain to her why the paper was inaccurate, and she felt it appropriate to convey her bias. I have already contacted the customer service line and I will be writing a letter as well. It is appalling to have someone assigned ' general manager' as she pointed to her name tag when I asked for her name.

Barry B. le

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Le client n'a pas laissé de commentaire.

Louis B. le

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Clean the windshield from the inside.

Katharine B. le

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Le client n'a pas laissé de commentaire.

Carole T. le

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Le client n'a pas laissé de commentaire.

cheyenne P. le

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Le client n'a pas laissé de commentaire.

Bruce S. le

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Le client n'a pas laissé de commentaire.

Sherry H. le

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Parking out front was extremely limited, which also made it next to impossible to navigate around/through the parking lot. I had a long wait for someone to wait on me when I got there, and when I returned the vehicle, there wasn't even anyone in the office, and I had a lengthy wait again. I will choose another U-Haul location next time I am in need for a moving truck.

Bruce B. le

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Staff is very nice and pleasant to deal with. The manager is excellent as I have had many experiences with her.

wallace R. le

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it was very friendly and easy to work with I appreciate you all very much

Penny K. le

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Be prepared.

Christopher G. le

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Le client n'a pas laissé de commentaire.

Nick D. le

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This location was well lit and safe.

Itaf D. le

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Friendly staffs and clean place

Gregory R. le

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Le client n'a pas laissé de commentaire.

Corey G. le

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Parking the truck for drop off was tricky, small driveway with limited space available at this location.

Carrie D. le

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Le client n'a pas laissé de commentaire.

Lindsay H. le

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Le client n'a pas laissé de commentaire.

Kurt W. le

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Le client n'a pas laissé de commentaire.

Joe D. le

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Great Staff and very helpful

Bruce M. le

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Good facility. Very clean. Had some billing issues but they were easily resolved. Good value.

Ashley M. le

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NA

Bernard S. le

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The Staff at this facility were outstanding in every way. First Rate .Will be back next year.

JEANINE V. le

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Thank you for this nice facility.

William V. le

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Staff was very helpful in choosing a unit and with the truck rental. Unit was clean and the truck was in good condition.

LINDA S. le

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The price for the storage is ridiculously high. The run-around I had to do to get to A storage unit was senseless. Was NOT happy at all with the service!!!!!!!!

Itaf D. le

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Everything went well no problem or delay and the staff were nice and helpful

Steve S. le

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Great experience

Sheila B. le

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Wonderful experience. Staff was very helpful.

DAVID B. le

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If I ever need a storage space, I will rent from you folks.

John U. le

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To much to list

Renee J. le

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Great customer service. We were running in a tight schedule and my code did not work to let me in and out the gate. I called the GM who answered right away and she gave me an alternate code.

Judith B. le

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the uHaul storage was fine. I will never ever use UHaul truck rental ever again. I was lied to multiple times about the cost of my 26 ft truck rental. I am still waiting on my $100 cash deposit.

Bruce T. le

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The location was always clean and well maintained. The staff was helpful and friendly. It was very easy and convenient to visit my unit during the rental period.

tamara i. le

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Best rates in town, will work with your own insurance company and super friendly and helpful staff! Will always choose U-haul for my storage needs.

Dawn V. le

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I've always used and appreciated U-Haul in Worthington, expecting the same great experiences of quality and integrity. This time was a disaster. New manager has a millennium attitude. Need I say more.

Elizabeth J. le

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Your pricing is great and I like that you have supplies for moving readily available with great prices. I haven’t received by email all of the information needed to pay my monthly rent for the units.

daniel k. le

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Great service helped get truck next to storage unit.

Stephanie S. le

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He was very helpful and knowledgeable about all of the offerings. I was in and out!

Kristine M. le

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All good

Chris B. le

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Great service. Very helpful.

Mary C. le

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Very helpful and courteous! Office was clean and organized.

Idris K. le

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Helpful in having me move my stuff to Texas.

SUSAN S. le

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Amazing staff!!!! Very much missed seeing the incredible Christina when I left but Andrew was extremely helpful....

Amy D. le

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Some of the staff was great but others were rude and condescending. I would recommend this place only if other places were not readily available

Rick D. le

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The two employees working were very polite, professional and extremely helpful. Great customer service.

Osei A. le

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None

Kathy M. le

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Thanks

Gene G. le

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thank you for get my daughters stuff home and saving me the trip to Miami.

SUSAN S. le

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Torrie, Sam, Christina and Andrew are some of the best people I’ve worked with in any industry! Torrie is a fantastic person and manager.

Mark R. le

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No problems whatsoever.

Robert K. le

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Was pleased with the help I recieved from the staff.

Kurt H. le

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The lady at the front desk was very helpful every time we were there.

spencer s. le

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Extremely helpful and pleasant staff! There was a mix up when it came time to pick it up and a trailer wasn't available, but it was resolved quickly.

Alyssha G. le

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The manager at this location is awesome

STEVE B. le

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We rented our storage facility for a total of 7 years. We had an excellent experience. Facility was clean and secure and the staff and making payments (even after hours) was wonderful. Thank you!

Rebecca A. le

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The staff was friendly and attentive. They made sure we had everything we needed.

Nicki B. le

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Great customer service, best I have seen since my move to Ohio. The units are very clean and I felt my things were safe. Shafie was awesome, he made a horrible experience with other U-Haul GREAT

Nicki B. le

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After a horrible horrible experience at 4 other places, it was nice to have real help

JERRY S. le

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The young man who took care of me at checkout did an outstanding job. The last managers were not so kind and courteous as present management team..

Delyse V. le

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The website was difficult to navigate for a payment. I paid twice for one month. staff tried to help but couldn’t assure next month paid. I moved out on the due date and charged the a month rent

Bruce R. le

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My only complaints: 1) monthly rate is not pro-rated - no refund after checking out early 2) after multiple attempts I gave up trying to have you update my billing address. inconvenient.

Gregory T. le

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Outstanding customer service from every staff member we met during our two month stay! They made our move to Pittsburgh much better. Thanks to everyone!!

Brenda S. le

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No comments

VICTORIA S. le

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Thank You. We were very pleased with the safety and condition of our belongings while stored.