Évaluations des clients U-Haul Moving & Storage of Youngstown

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Youngstown

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Gregory M. le

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Leo and the team was great. Our move day plans changed and they were more than accommodating. Well done. Thank you

Kevin H. le

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The employees were so kind and helpful. We had a tough move... They made it so much easier. Thank you!!!!

Jeovani L. le

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Limpiar la unidad y permitir la entrega de los vehículos pequeños en otros estados

Kevin S. le

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The overall experience was good. The only thing was that I couldn't download my e-receipt on my computer later when I got home. Should have been given a paper receipt at check in.

Cornelius K. le

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Le client n'a pas laissé de commentaire.

Erin H. le

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Le client n'a pas laissé de commentaire.

Kelly F. le

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Le client n'a pas laissé de commentaire.

Robert P. le

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Le client n'a pas laissé de commentaire.

marilee R. le

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Le client n'a pas laissé de commentaire.

mike B. le

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Was told by customer service that the mileage rate would be @ .79 per mile and the truck 19.99 It was charged .99 per mile because who ever put the notes in and changed the rate to .79 per mile never stateded they where changing the rate. The person at the counter changed it back because I did not bring anything to say the rate was to be changed even thought I told them why... SAD they don't take customers word and the rate it shows and choose to charge more. I may need to look at other options for rental trucks for business and personal. This was for my business.

Chanell C. le

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Le client n'a pas laissé de commentaire.

Kevin h. le

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What a wonderful experience. The staff went out of their way to be helpful. They made a difficult situation so much easier. Thank you!!!!! I would recommend this location to everyone.

John J. le

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Le client n'a pas laissé de commentaire.

walter P. le

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Very awesome Thanks so much

Elia N. le

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The people in this location is always great. Thank you.

Jeff M. le

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Great customer service! Extremely helpful and accommodating.

Tamethia J. le

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Le client n'a pas laissé de commentaire.

Christopher E. le

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Le client n'a pas laissé de commentaire.

Rob S. le

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The steering in the truck was horrible.

Gary F. le

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Staff was great

George M. le

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Le client n'a pas laissé de commentaire.

EVELYN R. le

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N/A

Jodie H. le

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Le client n'a pas laissé de commentaire.

Jacob R. le

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The guy who handled my truck and my checkout was very friendly and helpful. Should give that guy a raise, wish I caught his name.

Terrance C. le

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Le client n'a pas laissé de commentaire.

Patricia O. le

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Le client n'a pas laissé de commentaire.

Charles L. le

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Le client n'a pas laissé de commentaire.

Vanessa C. le

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I appreciate everyone who answered all my questions that I had and were nice during my time with uhaul

Robert P. le

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Le client n'a pas laissé de commentaire.

Sara B. le

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Le client n'a pas laissé de commentaire.

Essence C. le

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Nothing everything was great for me

William J. le

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They’re always very friendly and helpful here.

Fred J. le

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Matt, treated me like gold! He was courteous, respectful, and genuine polite. He served me with the up most professionalism and he knows his job too! He deserves to be commended for his superb customer service and I feel is an asset to this company!!

Gary F. le

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Battery was dead after 1 start.

Sue P. le

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I rented a pick up truck. They never went over the truck to check for damage and never marked the sheet that there was damage. So when I retured the truck they said I scratched the truck and charged me $100. When I got my return papers it said the damage was a dent. Uhaul make up your mind dent or scratch? Or is it that I never damaged it but uhaul just picked me to pay for it. Done with uhaul another company from now on.

Eric B. le

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Le client n'a pas laissé de commentaire.

Kevin h. le

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Excellent service. Warm and kind especially Crystal. Very professional. We would us this location anytime. They made a tough day a little bit easier😁

Matthew S. le

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Good experience

Delta Z. le

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Very scary building and unsafe. The building was falling apart.

Tamara M. le

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😎

ARTURO H V. le

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They charged our account for something we did not have I would not recommend them to anybody they still have not refunded my money.

Randy D. le

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Great service and staff, made our moving and storage very easy.

Jacinta S. le

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My stuff was covered in rat feces......

Sherry L. le

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It was a pleasant experience and a pleasure doing business with Uhaul.

Tyra R. le

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Uhaul has been a blessing. Thank you for hiring kind and generous workers.

John S. le

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Staff need more computer training

Theresa B. le

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To expensive for that box room

Michael P. le

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There was a dead mouse in the storage unit. I’m concerned that mice may ruin the furniture

ANNETTE T. le

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Although the storage facility was well lit and somewhat clean, i had two mattresses thst were saturated with cat urine while in this unit. Not happy

BRENDA S. le

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I had a space on the first floor for 5 years. After the 2nd year I began seeing mice drippings in my space. The upper level was remolded and a family member rented a storage space and there were mice

Annie M. le

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The door next to the docks would have been more convenient to load the trailer but is kept locked.

Steven B. le

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very convenient, easy for me to store my extra stuff. The best bonus was that there was a clean, private bathroom that I was able to use in situations where I couldn't make it back to my office.

Erin O. le

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Cyril was so friendly, knowledgeable, and helpful. He definitely made the storage of my U-Box and my move much easier.

Diana B. le

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This Uhaul is a convenient spot to store items if you are located at/around YSU. It’s an repurposed older building with original floors, walls, and ceilings. There is a variety of unit and they are ok

mark h. le

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Called on 8/17/2018 at 2:00 pm to cancel my reservation. It took 60 mins for your company to answer and try to figure out how to cancel this order. What a disaster this was. I will never call again

Sisham I. le

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I had a pleasent expirence at Uhaul. Staff was friendly and helpful.

Jelinda H. le

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The only problem I had was me moving my things out 2 weeks before my next payment was due and I couldn't get half of my money back, you guys should think about prorating.

WILLIAM S. le

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Thank you.

GERALD S. le

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The staff members are not likable. Their attitude suck. But the young lady there is very welcoming.

Annette M. le

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YALL are very UNPROFESONAL AND one of your workers let somebody cash out my storage without me or my ID!my stuff was scratched up in my storage unit and when I put it in there it was not like that!