Évaluations des clients U-Haul Moving & Storage of Youngstown

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Youngstown

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Robert T. le

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The mileage price is excessive in my opinion. Adds up fast but overall the staff was excellent and they had available what I needed the same day I called compared to other rental companies that didn’t have shit

Mark B. le

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Truck rental was a smooth deal and people at the desk were super kind

Donald G. le

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Le client n'a pas laissé de commentaire.

mike D. le

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Le client n'a pas laissé de commentaire.

Tito R. le

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Le client n'a pas laissé de commentaire.

Doshawn O. le

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Faster service, clean out trucks before you rent them out

Steven H. le

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Le client n'a pas laissé de commentaire.

Loretta P. le

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Nothing!!!

Raymond P. le

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Le client n'a pas laissé de commentaire.

Michelle G. le

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Le client n'a pas laissé de commentaire.

james W. le

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Le client n'a pas laissé de commentaire.

John H. le

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Perfect experience

Tom U. le

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Le client n'a pas laissé de commentaire.

leslie W. le

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Le client n'a pas laissé de commentaire.

Martin J. le

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it all stated with scheduling. I reserved a 15 ft truck and auto transport in Newton Falls. Then I got a text from Youngstown saying to pick up a 26 ft truck in Youngstown. I called them and they said it was the only truck within 50 miles. I picked up the truck and told them I would come back the next day for the trailer. That night I got another text and phone call telling me to get the trailer in Austintown because Youngstown had rented my trailer that I had already paid for to somebody else. What a mess but doable. Even knowing that I was going nearly 500 miles, Youngstown uhaul rented me an old beater truck with 150,000 miles that should have only been used locally, if at all. This truck was beat up everywhere. But that is just visual I figured that it would be ok mechanically. WRONG. First thing I noticed was the driver door. It has a very loud annoying shrill wind noice. I was able to get rid of most of that by putting the window down an inch but then I got the the low frequency fluttering noice. The door also came open on me driving down the road. After that I was careful to slam the door and lock it. You can see that the striker is worn badly. When I stopped for gas I noticed a brand new gas cap that was not correct for the vehicle. It would just barely go on the filler neck. Part way through the mountains it started to missfire Everytime the transmission downshifted. I made it to my destination with no other problems. But when I was backing in to unload I saw a puff of smoke from under the hood. Next day when I started it up to drop off to the local uhaul an alarm started and there was a light on the dash that said brakes. Remembering the smoke, I got out and looked at the ground . There was a trail of brake fluid in the road and up my driveway. Puddle under the engine compartment. Great, I called the local uhaul and they sent a guy out to drive it back. When he almost couldn't get it stopped he parked it in the nearest parking lot. He said the peddle was going to the floor. You could see where it had sprayed fluid on the left front tire. He said it would have to be towed to knoxville. 120 miles to Knoxville. If this had happened in the mountains I would be dead along with who knows how many others. This truck is a worn out death trap. Get rid of it. Anybody know how to wash brake fluid off a concrete driveway? Can you tell that I am not a very satisfied customer?

Loretta P. le

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Had no issues for the 4 months my property was there.

rob W. le

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The experience as a whole was terrible. I reserved the trailer through the U-Haul rentals in Cortland Oh 44410. Then on Sunday evening I received an e-mail staying couldn’t pick up the trailer until Monday at 12:30 instead of Monday morning. To top it all off I had to drive 20 miles out of my way to drive to Youngstown Oh to pick it up. Then I was told I had to have the trailer back in 24 hours which caused me to have to rent the trailer for 2 days instead of one. After all of this was handed to me to top it off I was told I had to return the trailer to Youngstown instead of Cortland Oh which again was 20 miles out of my way each way!!

Jim K. le

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Communication between agencies and more transparency in billing. This guy was making his own bill without checking the initial agency

Dennis C. le

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Le client n'a pas laissé de commentaire.

jennifer W. le

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Le client n'a pas laissé de commentaire.

John F. le

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Great customer service

jeff S. le

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not a thing!

Charles W. le

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Le client n'a pas laissé de commentaire.

James W. le

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Le client n'a pas laissé de commentaire.

brad W. le

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Le client n'a pas laissé de commentaire.

tod N. le

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Le client n'a pas laissé de commentaire.

Eddie H. le

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Le client n'a pas laissé de commentaire.

Suzanne S. le

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Workers were extremely helpful and knowledgeable! I will definitely use this location again.

Gregory M. le

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Leo and the team was great. Our move day plans changed and they were more than accommodating. Well done. Thank you

Kevin H. le

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The employees were so kind and helpful. We had a tough move... They made it so much easier. Thank you!!!!

Jeovani L. le

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Limpiar la unidad y permitir la entrega de los vehículos pequeños en otros estados

Kevin S. le

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The overall experience was good. The only thing was that I couldn't download my e-receipt on my computer later when I got home. Should have been given a paper receipt at check in.

Cornelius K. le

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Le client n'a pas laissé de commentaire.

Erin H. le

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Le client n'a pas laissé de commentaire.

Kelly F. le

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Le client n'a pas laissé de commentaire.

Robert P. le

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Le client n'a pas laissé de commentaire.

Kevin h. le

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What a wonderful experience. The staff went out of their way to be helpful. They made a difficult situation so much easier. Thank you!!!!! I would recommend this location to everyone.

Vanessa C. le

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I appreciate everyone who answered all my questions that I had and were nice during my time with uhaul

Kevin h. le

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Excellent service. Warm and kind especially Crystal. Very professional. We would us this location anytime. They made a tough day a little bit easier😁

Matthew S. le

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Good experience

Delta Z. le

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Very scary building and unsafe. The building was falling apart.

Tamara M. le

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😎

ARTURO H V. le

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They charged our account for something we did not have I would not recommend them to anybody they still have not refunded my money.

Randy D. le

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Great service and staff, made our moving and storage very easy.

Jacinta S. le

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My stuff was covered in rat feces......

Sherry L. le

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It was a pleasant experience and a pleasure doing business with Uhaul.

Tyra R. le

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Uhaul has been a blessing. Thank you for hiring kind and generous workers.

John S. le

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Staff need more computer training

Theresa B. le

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To expensive for that box room

Michael P. le

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There was a dead mouse in the storage unit. I’m concerned that mice may ruin the furniture

ANNETTE T. le

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Although the storage facility was well lit and somewhat clean, i had two mattresses thst were saturated with cat urine while in this unit. Not happy

BRENDA S. le

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I had a space on the first floor for 5 years. After the 2nd year I began seeing mice drippings in my space. The upper level was remolded and a family member rented a storage space and there were mice

Annie M. le

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The door next to the docks would have been more convenient to load the trailer but is kept locked.

Steven B. le

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very convenient, easy for me to store my extra stuff. The best bonus was that there was a clean, private bathroom that I was able to use in situations where I couldn't make it back to my office.

Erin O. le

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Cyril was so friendly, knowledgeable, and helpful. He definitely made the storage of my U-Box and my move much easier.

Diana B. le

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This Uhaul is a convenient spot to store items if you are located at/around YSU. It’s an repurposed older building with original floors, walls, and ceilings. There is a variety of unit and they are ok

mark h. le

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Called on 8/17/2018 at 2:00 pm to cancel my reservation. It took 60 mins for your company to answer and try to figure out how to cancel this order. What a disaster this was. I will never call again

Sisham I. le

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I had a pleasent expirence at Uhaul. Staff was friendly and helpful.

Jelinda H. le

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The only problem I had was me moving my things out 2 weeks before my next payment was due and I couldn't get half of my money back, you guys should think about prorating.

WILLIAM S. le

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Thank you.

GERALD S. le

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The staff members are not likable. Their attitude suck. But the young lady there is very welcoming.

Annette M. le

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YALL are very UNPROFESONAL AND one of your workers let somebody cash out my storage without me or my ID!my stuff was scratched up in my storage unit and when I put it in there it was not like that!