Évaluations des clients U-Haul of Arcadia
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul of Arcadia
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Kristine H. le
Your staff was excellent! Helpful and knowledgeable. The truck was older but worked great! The return process after hours was a pain after a long day of moving but I guess it is an understandable requirement.
Patricia F. le
Bestest staff!
Peyton B. le
They didn’t give us 2 furniture dollies we ordered and had to return to get them and pay .79/mile for their mistake!!
Leonard B. le
The best place to rent a truck with equipment for a move .
Warren G. le
The inside of the van was smelly and not clean.
TROY P. le
Easy to rent and the employees do a great job!
Alvaro M. le
I had never rented a U-Haul before but when I tried to get this truck I was told I had to ‘clear up’ some “E warning” The fact that my name was added to ANOTHER account with debt REALLY made me mad. Even worse when Uhaul wouldn’t rent a truck to me unless I paid someone else’s fine was ridiculous! I did pay the $74.11 because I had no other option that day/time but it really left a bad taste in my mouth. To add insult to injury I couldn’t even get a receipt for PAYING someone else’s fees
Walter C. le
Well done
Bartholomew M. le
Great customer service.
JOANE N. le
Fast and simple service
Ali G. le
Excellent service! Very satisfied customer. Definitely will keep coming back! Thank you..
Brad M. le
The employees we’re very friendly and organized. The truck was out front waiting for us to make my move as seamless as possible! Thanks, Uhaul!
John T. le
We had an accident and the rear window broke. They couldn’t have been nicer and more sympathetic when we returned the truck. It was nice not to be made to feel stupid for it!
Jeffrey D. le
Pleasantly surprised. ??
Annelaine M. le
The only issue I encountered with this visit is the latch catching on the frame of the door and not allowing me to be able to close the door. It took me about three hours to be able to resolve the issue. Three hours of my equipment rental time that I was not able to productively use. I had to extend the rental of the truck in order to make up for the lost productive time. It would’ve been nice if the staff could have provided some compensation for lost time on my rental.
Aleta R. le
Cargo van was great. Handles well, plenty of room. Highly recommend!
Janet W. le
Real nice people to work with. Gas station right across the street. Sweet.
Scott H. le
Super easy In and out in 10 min.
Michael P. le
The entire staff is GREAT. They met every one of my needs.
Barrett C. le
First no one could find my U-boxes, had to go to facility in person where it took about 45 minutes to finally locate the boxes via a very confused staff member.
Nick W. le
Very nice