Évaluations des clients U-Haul of Arcadia
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul of Arcadia
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Michael B. le
My experience couldn’t be better Austin does a great job at that location I’ve been there many times thanks for the great service
LORI T. le
Wonderful service. Very impressed.
Mike S. le
Staff was very friendly. Pick up and drop off was a breeze
James W. le
Staff was friendly and got us in and out right away
Lori S. le
No improvements needed. Everyone here goes above and beyond
Robert G. le
Paperwork process still takes to long especially because I did it all on line.
Merrill W. le
Friendly, professional and quick!!! Would highly recommend and have used them a number of times over the years.
brandon K. le
I'm not sure what happened. But the actual location was excellent. The phone operator who has been telling me for the entire week that there were no trucks available when there was is a bit troubling. Anyways, the staff at the 40th & Camelback AZ location was excellent. Just thought that it was a bit weird that the person on the phone is telling everyone that they don't have availability. Better training needed?
Lori S. le
Everyone here is awesome
William C. le
Tiffany was excellent
CHIP D. le
No suggestions. Tiffany and Austin at this location are excellent ambassadors of your brand.
Nicholas C. le
Extremely helpful and courteous employee. He's a keeper!
Marianne S. le
We always use this location because of the managers professional and helpful attitude. Austin and his crew are outstanding.
Allison W. le
I dropped off after hours. No problems.
Lori S. le
No improvements needed. These guys rock!
chauncey R. le
Excellent customer service. Very polite, conversational and very clear, organized instructions!
THOMAS T. le
Always friendly staff!
Elaine M. le
The entire process ran smoothly. Price was reasonable.
James D. le
The service was very good and fast!
brook M. le
Great Service!
Erik C. le
Nothing, the service and overall experience is top notch. Can't find a better experience in any other type of business. I'd drive farther to use trucks here rather than go anywhere else.
Dawn A. le
Super friendly
Colby L. le
Great experience - thanks!
Juan C. le
Austin and Crew Thanks Again for all the help, Juan Cruz
Andres A. le
I wouldn’t recommend uHaul period to anyone. I decided to do the self check out 24/7 because it sounded more convenient but it was the worst experience ever. Not to mention I have never paid this much for a round trip U-Haul. The amount per miles was a complete joke.
Erik C. le
Exceptional customer service from the owner to the very staff member I interacted with. They understand the issues with moving and proactively do the right thing without you having to ask. I can't remember a better overall experience with any company I've dealt with.
Kristine H. le
Your staff was excellent! Helpful and knowledgeable. The truck was older but worked great! The return process after hours was a pain after a long day of moving but I guess it is an understandable requirement.
Patricia F. le
Bestest staff!
Peyton B. le
They didn’t give us 2 furniture dollies we ordered and had to return to get them and pay .79/mile for their mistake!!
Leonard B. le
The best place to rent a truck with equipment for a move .
Warren G. le
The inside of the van was smelly and not clean.
TROY P. le
Easy to rent and the employees do a great job!
Alvaro M. le
I had never rented a U-Haul before but when I tried to get this truck I was told I had to ‘clear up’ some “E warning†The fact that my name was added to ANOTHER account with debt REALLY made me mad. Even worse when Uhaul wouldn’t rent a truck to me unless I paid someone else’s fine was ridiculous! I did pay the $74.11 because I had no other option that day/time but it really left a bad taste in my mouth. To add insult to injury I couldn’t even get a receipt for PAYING someone else’s fees
Walter C. le
Well done
Bartholomew M. le
Great customer service.
JOANE N. le
Fast and simple service
Ali G. le
Excellent service! Very satisfied customer. Definitely will keep coming back! Thank you..
Brad M. le
The employees we’re very friendly and organized. The truck was out front waiting for us to make my move as seamless as possible! Thanks, Uhaul!
John T. le
We had an accident and the rear window broke. They couldn’t have been nicer and more sympathetic when we returned the truck. It was nice not to be made to feel stupid for it!
Jeffrey D. le
Pleasantly surprised. ??
Annelaine M. le
The only issue I encountered with this visit is the latch catching on the frame of the door and not allowing me to be able to close the door. It took me about three hours to be able to resolve the issue. Three hours of my equipment rental time that I was not able to productively use. I had to extend the rental of the truck in order to make up for the lost productive time. It would’ve been nice if the staff could have provided some compensation for lost time on my rental.
Aleta R. le
Cargo van was great. Handles well, plenty of room. Highly recommend!
Janet W. le
Real nice people to work with. Gas station right across the street. Sweet.
Scott H. le
Super easy In and out in 10 min.
Michael P. le
The entire staff is GREAT. They met every one of my needs.
Isaac W. le
Nothing. She was awesome friendly and helpful
renee D. le
Computer systems were not working took over 45minutes to check out.
Salvatore L. le
great service!!
Amalia G. le
Sean assisted me with the return of my truck. Even though it was a Friday night, he was concerned more with making sure that my experience had been top notch, than with hurriedly getting through the return process and leaving. He is very friendly, helpful and capable. He definitely went above and beyond.
Micheal F. le
The agent was very helpful. He attached the trailer in minutes and had us on our way right away. Store was very clean and the service overall was great.
Olga B. le
Our agent, Tiffany, was welcoming, helpful, and caring, and we got the best service and experience we could’ve hoped for.
Barrett C. le
First no one could find my U-boxes, had to go to facility in person where it took about 45 minutes to finally locate the boxes via a very confused staff member.
Nick W. le
Very nice