The ARCADIA location has very helpful staff, very outgoing and very personable. Makes customers feel at ease with their rental process.BILLY H.
Customer Reviews for U-Haul of Arcadia
Pour nous contacter
Phoenix, AZ 85018
(40th St SE Corner & Camelback)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Katy M.
Le client n'a pas laissé de commentaire.ROBERT D.
Le client n'a pas laissé de commentaire.Preston G.
Van was sparkling clean and they got me in and out. Good experience.ANDREW F.
Le client n'a pas laissé de commentaire.anthony H.
Le client n'a pas laissé de commentaire.Griffin H.
Robert was amazing ..went the extra mile to help me out Thank youMARK C.
All my needs were met.Joy C.
Le client n'a pas laissé de commentaire.Brian M.
Did not go insideDANA S.
Absolutely a very easy transaction. The staff was so accommodating.SHARON W.
Le client n'a pas laissé de commentaire.RICHARD W.
This location has great customer service and rental availability. Will continue to come back again and again.MICHAEL A.
There is not one thing I could improve about my experience with U-Haul yesterday. Everything was so smooth and perfectly arranged. The man and woman working there when I picked it up were so helpful and fast, it was much appreciated. Thank you so much!Scott D.
Nothing perfect experienceTodd L.
Le client n'a pas laissé de commentaire.Brendan M.
Le client n'a pas laissé de commentaire.DANIEL L.
Le client n'a pas laissé de commentaire.tracey K.
Great customer care guys!Adam C.
Le client n'a pas laissé de commentaire.Neda Sue S.
A wonderful experience. Everyone I meet at this location was friendly, helpful and polite.Marc R.
Le client n'a pas laissé de commentaire.janice W.
The staff is great. Very personable. Very friendly.BILLY H.
Le client n'a pas laissé de commentaire.FRANK A.
Promote Robert or pay him more! :) He's truly a gem.DEBORAH J.
I would like to see this location NOT forward inbound calls to the â€œCall Centerâ€ which is a unacceptable lengthy hold. I was told specifically by the rental agent that if I was going to be late returning the rental to call the number highlighted on the signed contract given to me. He told me that the call would ONLY be answered if i called after normal store business hours. This was not the case. It forced me to drive 30 miles to get to the location to extend my contract. This round trip cost me an additional 35,40 $ plus rental fee taxes added to my final cost. I was not happy. Mark Fong; MarkAF.firstname.lastname@example.org 480-980-4053MARK F.
Le client n'a pas laissé de commentaire.Robert D.
Le client n'a pas laissé de commentaire.Mark B.
WRONG email address. I haven't rented a uhaul in a year at least!Trisha D.
The staff at Arcadia UHAUL were very polite and very helpful. Robert G., manager, made my rental process very pleasant.BILLY H.
The employees were very helpful. Truck was old as dirt and belongs in a junk yard, in a car crusher.Matt D.
Helpful and easy to get in and out. For me the location was excellent as it was a few blocks from where we unloaded it.WENDY F.
Le client n'a pas laissé de commentaire.CHERLYN Q.
Pleasant helpful staff. Highly recommend this location.Michael L.
Le client n'a pas laissé de commentaire.DAVID K.
Le client n'a pas laissé de commentaire.Donald G.
Le client n'a pas laissé de commentaire.Andrew K.
Robert, and his crew, Thanks for all the great help, Thanks to the young lady from traffic for her help. Thing when smooth like always. Juan CruzJUAN C.
The only thing I haven't like so far is it I have not gotten a email receipt the last three times I've use them. And I keep asking them to send me one, I know they have my email address.ROBERT K.
Le client n'a pas laissé de commentaire.LORRIE W.
Very professional helpful and friendly, mad my rental experience very easy.ROY L.
Le client n'a pas laissé de commentaire.EMMA S.
The staff was polite and the rental process was a breeze. While we did have a flat tire during the trip, the road service they sent out changed the tire promptly. The rental return, however, was miserable. The online system would not allow the photographs to be uploaded and the customer service agent on the phone was unable to assist. I eventually left the vehicle parked on the lot overnight, much to the consternation of the staff. I had counted on the reported ease of after hours return and it simply was anything but easy. The staff was a bit annoyed in the morning but after an explanation they quickly apologized and got us on our way.George D.
Le client n'a pas laissé de commentaire.lois K.
keep up the good workMARCIA S.
Great service!VIOLA M.
The gentleman that assisted me was very polite, and very helpful. I was advised earlier that due to an unforeseen circumstance, my rental would be delayed by a few minutes. I was grateful for the heads up.BILLY H.
I am a long-term user of UbIRENE M.
Perfect rentalCraig V.
Everything went great. No problemsLori F.
Le client n'a pas laissé de commentaire.JEFF M.
It's hard to get in touch via phone at this location. On hold for 20 minutes twice. Finally hung up and drove over. They were not busy but you have them working alone and can't be in office answering customers while outside helping customers. Very annoying. Once there everything was great.VENUS R.
Extremely polite and helpful.Carla W.
Le client n'a pas laissé de commentaire.John C.
We only work with this location due to the outstanding customer service we get every timeTERRANCE U.
Just keep doing what you're doing and you'll be fine great service thanksROBERT G.
Le client n'a pas laissé de commentaire.RICHARD W.
Every person I came into contact with was so helpful and friendly.JENNIFER D.
I have rented a few times from here and have now become a regular customer - The staff have been exceptional !honey G.
Rob was super helpful and the truck was new, very modern and clean!Melissa S.
Le client n'a pas laissé de commentaire.David J.
It would be beneficial to be notified ahead of time when you are doing the online checkout of the truck that you will need additional identification.Rachel V.
Le client n'a pas laissé de commentaire.Matthew K.
Le client n'a pas laissé de commentaire.Brian F.
Everything was excellent. The manager even brought the truck to me at the rental station !! I don't think you could improve on the service I received, including the return of the vehicle and the email bill.PAUL T.
Le client n'a pas laissé de commentaire.DENISE W.
Robert, David and the rest of the Crew. Thanks for all the great help! Juan CruzJUAN C.
The app for self pick up, froze up and could not be used. After taking selfie the app stopped working and would not let me photo my drivers license.GARY E.
Quick in and out to rent and upon return. Pickup worked perfectly for our needs.DENISE Z.
Verification process A valid someone else's phone number was a surprise delayed my initial pickup. App/webpage would not let me extend time when running late. Attempts to call resulted being placed on hold 10-15 minutesBrian W.
Le client n'a pas laissé de commentaire.YEZICA D.
Le client n'a pas laissé de commentaire.TERRANCE U.
Great serviceLawrence C.
Le client n'a pas laissé de commentaire.Lawrence C.
Le client n'a pas laissé de commentaire.JEFFREY R.
Le client n'a pas laissé de commentaire.LAUREN S.
The cargo van was basically brand new. It only had 24 miles on it. It ran great and handled really nice. The staff there were courteous, polite, and friendly.BILLY H.
Le client n'a pas laissé de commentaire.TERRANCE U.
Le client n'a pas laissé de commentaire.JOY F.
Le client n'a pas laissé de commentaire.JULIE R.
Le client n'a pas laissé de commentaire.Anthony S.
Le client n'a pas laissé de commentaire.RACHEL S.
Le client n'a pas laissé de commentaire.KEITH C.
I used contactless pick up and it took 20 minutes for a qualifications review. You knew I was coming, you had all of my info, why was this necessary?Dannette M.
Very helpful team members. Thank youWILLIAM S.
Service amicalEDWARD K.
Le client n'a pas laissé de commentaire.ELIZABETH M.
The "automated" check in process was a joke. It took me 25 minutes of waiting. It would have been quicker to go to the front desk. And when I talked to the front desk about speeding it up, they said they couldn't do it. Someone had to call a reference (my son, who was with me) and that could have been done when I set up the reservation. Frustrating that your technology slowed things down...high user friction.Scott J.
Le client n'a pas laissé de commentaire.GERALD L.
Staff member David was excellentANTONY C.
Le client n'a pas laissé de commentaire.SEAN M.
Le client n'a pas laissé de commentaire.LARRY F.
Try to make the vans a little easier to steer.BILLY H.
Le client n'a pas laissé de commentaire.KEVIN G.
Le client n'a pas laissé de commentaire.Kevin G.
The person didn't explain in detail about the early drop-off. And the potential 20 $penalty if my internet access was not working correctly. Clearly, business needs more competition for more customer service personal.CONRAD G.
Le client n'a pas laissé de commentaire.GREG A.
The guys who helped me was rude as hell. I don't know what type of messed-up family he grew up in but that was not a good way to talk to people. I hate U-haul now.Suraj P.
Great customer service!!!Kelly Y.
First no one could find my U-boxes, had to go to facility in person where it took about 45 minutes to finally locate the boxes via a very confused staff member.Barrett C. | Expérience générale
Très bienNick W. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!