Évaluations des clients U-Haul of Baldwin Park

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul of Baldwin Park

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ARNULFO A.
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Le client n'a pas laissé de commentaire.

Wenxi Z.
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Le client n'a pas laissé de commentaire.

Ernest A.
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Luis did a great job and I look forward to doing business at his location again Thanks Luisa

Gloria H.
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Everything is always great

Ismael P.
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Been to this location many times. Good staff... expect to be served well. These group of guys are attentive and clear. I would warn to any rude customers tout there, come at your best.... cause it looks like they don't take no smack.

Steven W.
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Le client n'a pas laissé de commentaire.

noemi S.
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Le client n'a pas laissé de commentaire.

Celia R.
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Le client n'a pas laissé de commentaire.

Chris C.
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I have the worse customer service at this location. The guy at the front desk was very rude. I was informed by the girl that my rate was .99 cents per mile, but he charge me 1.19 per mile. I explained it to him and he said, do you want it or not?

Henry C.
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Le client n'a pas laissé de commentaire.

Keith R.
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Not a thing the guy that toke care of me was very professional on everything, and did a great job taking care of all my needs.

Raymond F.
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Charged me another day cuz I brought trailer back a lil late never happened to me b4 . Ill be taking my business else were.

GERMAN P.
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I returned this truck the same day, clean, gas at dispatched level, and dropped off the key in the drop-off box. But they charge me for a 2nd day once they opened on Sunday at 9 am. I have never informed that is it was my obligation to make the self-return by phone.

German C.
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Le client n'a pas laissé de commentaire.

Tania P.
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Le client n'a pas laissé de commentaire.

MAOLIN Z.
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Le client n'a pas laissé de commentaire.

RAMIRO C.
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Le client n'a pas laissé de commentaire.

Rosa M.
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Le client n'a pas laissé de commentaire.

DANIEL R.
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Everything was all good.

Melissa W.
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Le client n'a pas laissé de commentaire.

Sharon R.
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Nothing they were very kind, helpful and friendly!

Esteban P.
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Le client n'a pas laissé de commentaire.

jose A.
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Le client n'a pas laissé de commentaire.

Consuelo T.
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Le client n'a pas laissé de commentaire.

Edgar J.
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In short, this has been the 5th time I rented at this location and will continue to do so. The staff has always treated me well and may i say very friendly. Thank you x5 - E

Adrian L.
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The team was very efficient and thorough regarding my experience. Nothing to add here

Scott E.
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Le client n'a pas laissé de commentaire.

Jose O.
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Such pleasant experience, good equipment very knowledgeable and pleasant people to help you what more can you ask for.

Bassam A.
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Antonio the person who works there is the best

Bassam A.
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Give Antonio the person who works there a raise I am a long time customer because of him he is very professional and kind with customers

Antonio C.
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Le client n'a pas laissé de commentaire.

Juan B.
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Sept. 17 2020 It's hard to improve on perfection ! I can only speak on behalf of two young men who helped me during my visit (one of them is Anthony I didn't get the others name) they were very helpful, prompt, they knew their job and duties well and were very professional ! I don't use U Haul often but when I do I always come to this location. Because of the great service and the always have what i need. Sincerely Johnny Bri.

Rene B.
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Le client n'a pas laissé de commentaire.

Danny D.
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Great experience. No complaints.

Chengyang J.
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1. If you cannot provide self pick-up, let the customers know in advance so they don't two hours waiting! 2. Hire someone to fix the bugs in your app!

Telishia B.
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Lower the mileage price. To pay to rent the truck plus mileage, plus gas for a quick move, seems like alot. I paid $120 for 4 hours.

Steven G.
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Le client n'a pas laissé de commentaire.

Andrew O.
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Your employees are the best and go out of their way to satisfy their customers with fast and efficient and courteous service. I really appreciate that they treat all their customers with the utmost respect. I really appreciate the service!

Jose S.
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Le client n'a pas laissé de commentaire.

Victor B.
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Le client n'a pas laissé de commentaire.

Edward B.
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The guys were great, quick and clean. Great experience and I am a loyal customer for many years now.

Jonathan G.
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Back up cameras for the trucks! It's 2020!

Ronald W.
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Can't think of a thing! Great service!

Yecica O.
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Le client n'a pas laissé de commentaire.

Dolores M.
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Le client n'a pas laissé de commentaire.

Alexander V.
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The only thing that I was a bit disappointed with was the appliance dolly. The tongue of the dolly was too small, in my opinion it needs to be about 4” to 6” longer, to provide better leverage.

Melissa M.
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Le client n'a pas laissé de commentaire.

Matt F.
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Every employee at this location is exemplary, especially the lead guy. He handled a tricky situation professionally. Great service, totally above and beyond.

Nora R.
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Le client n'a pas laissé de commentaire.

Ratha B.
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Le client n'a pas laissé de commentaire.

Andrew G.
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Guys no me well. The manager always takes care of me. Thanks for your service guys

jose G.
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Le client n'a pas laissé de commentaire.

VICTORIA T.
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The worker was working and managing everything by himself. I felt bad for him, but I did want him to receive recognition that although they were slammed and he was alone, he had a great attitude and he was very helpful. Wonderful employee! Get him some help!

Cheryl B.
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My reservation was for early pick up, but I was unable to do so because the website was down for maintenance. I had to wait for an hour til the office opened. Frustrating!!

Regina C.
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Le client n'a pas laissé de commentaire.

Magdy K.
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get better salespersons and stop charging your customer twice

John B.
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One of the employees was not wearing a mask! I'm being charged full price for the worst rental truck I've ever rented! and I think Ill never rent from u-haul again unless I'm shown some form of compensation. I stated everything wrong with the truck in my online drop off and dont feel i need to do it again.

Tivona A.
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Excellent service!! The guys working here were courteous, helpful and made sure I had everything I needed. I'd definitely recommend

Manuel B.
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What can I say everything was fine thank you very much

Armik M.
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Le client n'a pas laissé de commentaire.

Shafeeq U.
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The guys are very friendly in dealing and explaining the things. Moreover you get all accessories needed for the move over there.

Teresa M.
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Your customer service was great and informative

Philip G.
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Le client n'a pas laissé de commentaire.

America M.
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Le client n'a pas laissé de commentaire.

Aaron H.
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Le client n'a pas laissé de commentaire.

Andrew G.
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EXCELENT Customer Service

Daniel M.
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I reserved a trailer when I arrived it's not available they didn't bother to inform me. When I arrived 2 customer ahead of me They let the new employee (4days)Work by himself, whenever he has a question he has to call somebody else on the phone. I was there at 7am on time on my reservation and left U-Haul past 8am. I end up renting a truck and I was told they Will give me a $50 credit after a week And it will reflect on my credit card. Just called U-haul found out they didn't even submit a paper works to process my credit it's been two weeks already. Shiela very nice lady help me (ref. # 2751811).

Rodrigo E.
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Great service, will be back soon

Sandra M.
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Le client n'a pas laissé de commentaire.

jose A.
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All is great

Cathy G.
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Le client n'a pas laissé de commentaire.

America M.
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Le client n'a pas laissé de commentaire.

Edwin G.
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Le client n'a pas laissé de commentaire.

Emmanuel G.
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Very helpful and funny guys two thumbs up

Lluvia P.
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The van was dirty it looked like the whole dash and side of the drivers side was splashed with a soda or some type of liquid. The employee was slow, and seemed like he was taking his time on purpose. The other associate helping the other customer sounded irritated with the customer and they were both smirking under there breath. Not professional at all. Very disappointed with customer service. They were not courteous or helpful. It really bothered me how they were treating the other customer because of the questions they were asking.

Eliud H.
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The convenience of a uhaul is great, unfortunately the prices advertised are deceiving. I wish I would have been informed with an honest estimate and ended up spending almost 300 dollars to move a couple pieces of furniture. Probably the last time I'll rent or recommend. Thank you.

Minh N.
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Le client n'a pas laissé de commentaire.

Gabriel G.
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Le client n'a pas laissé de commentaire.

Ruel B.
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Le client n'a pas laissé de commentaire.

Douglas K.
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Le client n'a pas laissé de commentaire.

Alma M.
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Staff was friendly and helpful.

Ian J.
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Le client n'a pas laissé de commentaire.

Natalie R.
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The best location . Extremely professional with amazing customer service, I will make this my preferred location and recommend people to rent from here.

Gloria D.
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On my point of view everything is what l expected.

Albert M.
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Le client n'a pas laissé de commentaire.

Pablo E.
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Now this type of service, kindness and professionalism is what makes U-Haul better.

Grace G.
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Le client n'a pas laissé de commentaire.

ROSALINA D.
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give us discounts ??

Guadalupe G.
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Good service

Evandro G.
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nada todo es exelente

Joan R.
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Le client n'a pas laissé de commentaire.

Joshua M.
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Le client n'a pas laissé de commentaire.

Danilo R.
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Le client n'a pas laissé de commentaire.

Mary B.
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No improvements needed.

Angel G.
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I'd like to note that the gentleman that assisted me in the Store located at the Baldwin Park on La Puente who's name is Luis who works in the afternoon. Didn't get his last name. His customer service who so impressive that I had to acknowledge him. He went over & beyond in his service. He made such an lmpresion on me I have to give him props. Thank you Luis your awsome!

Expedito B.
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excellent overall. 5 star rating!

EDWIN G.
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The two gentlemen yesterday (18 May 2020, around 3:30) were of great service. I felt fortunate that I had that service from them.

Madelyn F.
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Workers were on the phone. Not present. When questions were asked in regards to where to park the guy didn't help and got on the phone and walked away. We had to make to trips to pick our cars back up right after getting the u haul since there is no where to park.

Adrienne C.
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Le client n'a pas laissé de commentaire.

Tony R.
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I was schedule for a 8am pick but the store didnt open till 9am but the worker was late and didnt get there till 945 so i had to wait almost 2hrs before i got to talk to someone. Then i got my truck and the check engie lite went on as soon as i left the lot so i turned around and went back to tell the worker. When i told him the problem he didnt look at the truck at all and said dont worry its just the sensor the truck will be fine. Very disappointed with the service.

Non reviews have been submitted for this location.

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