Great service; promptLOWELL S.
Customer Reviews for U-Haul of Burbank
Pour nous contacter
Burbank, CA 91506
(Limited trailer inventory)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Échange de bonbonne de propane
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.JEFFREY K.
Le client n'a pas laissé de commentaire.Matthew F.
Le client n'a pas laissé de commentaire.THOMAS G.
Le client n'a pas laissé de commentaire.ALVIN L.
Le client n'a pas laissé de commentaire.John T.
Le client n'a pas laissé de commentaire.Tiziano D.
Le client n'a pas laissé de commentaire.VAHE G.
Le client n'a pas laissé de commentaire.FRANK C.
The smell of smoke was very thick, and the back windows don't open on the van I rented. It was hard to ventilate the odor from the cabin.MARK Z.
Personnel were referring to the customers as â€œbossâ€. The seemed disengaged and aloof. I would only recommend this place for anyone not willing to venture out of Burbank.STEPHEN C.
Walker & John were excellent... I appreciate everything they did to make this move easy. Thank you...WILLIAM H.
Le client n'a pas laissé de commentaire.SEVAN G.
Le client n'a pas laissé de commentaire.MARISSA M.
The service was fast and friendly, both checking out and returning the vehicle. I can't ask for more.WILLIAM Z.
Scott, our representative was absolutely swamped with customers. But still he was very pleasant and even took the time to help me back my van out of a tight slot. He was a doll!! Thank you!! Note: my van was dirty from the previous customer.SHELLEY G.
The truck was dirty and smelled like someone just smoked weed in it all dayARIN A.
Burbank centerJOSE V.
A little difficult parking. But obviously you can't fix that. We have rented twice before from your location. Very convenient.Vickie B.
Jonathan was very helpful during my rental with UhaulJOHN M.
Le client n'a pas laissé de commentaire.Bryan A.
The vehicles need to be cleaned, not immediately turned over to customers. Nobody should ever have to discover an infestation in the cab of the vehicle. It is completely unacceptable and disgusting that I received a vehicle with cockroaches in it. I had to arrange an uber for my girlfriend to get get spray to combat them while also holding down my show space during a very busy market. Between interacting with customer, I was forced to spray bugs inside the vehicle, that seemed to increase as I killed them. We discovered that they are nesting in the plastic moulding of the cab. By the late afternoon, after spraying dozens of them (adults, babies and all), they were crawling all around the cab. I took several videos from the point of the discovery to sundown documenting the infestation. All of my merchandise could not be placed back in the van. Each item (300-400) and personal belonging had to be thoroughly examined before going into a personal vehicle to shuttle home. This required several round trips to complete. This also required purchasing poison bombs to bomb it all overnight. This entire reservation has been a nightmare.DYLAN C.
Le client n'a pas laissé de commentaire.GEORGE C.
You have a great team at the Burbank UHaul on Alameda and Victory Blvd in Burbank. Great team and always Great ServiceLETICIA A.
Got charged extra 90$ for no reason on top of horrible customer service when returning, by who looked like kids messing around.Gegham P.
Le client n'a pas laissé de commentaire.LEVI T.
Le client n'a pas laissé de commentaire.LINDA W.
Le client n'a pas laissé de commentaire.MANVEL Y.
Le client n'a pas laissé de commentaire.James C.
Le client n'a pas laissé de commentaire.RAMON L.
Always great serviceLETICIA A.
Air fresheners in the trucks, smelled like sweat. But overall everyone was great and helpfulMARISSA V.
Replace the staff that are not doing the job right.ERICK C.
It was a pleasure to do business with youJUAN R.
Le client n'a pas laissé de commentaire.ANDRANIK H.
Great customer service!JONATHAN B.
Le client n'a pas laissé de commentaire.ERIC Y.
Came through for me on very short notice. Merci.KATHLEEN F.
Always great service no matter how busy they getLETICIA A.
Le client n'a pas laissé de commentaire.Jesse B.
The cargo van I rented smelled horrific. We had to drive with the windows down on the freeway during the rain to be able to breath and not gag. Smelled like rotting meat.ROBERT L.
The checkout process on the phone was terrible because it kept declining the credit card I used as a deposit.Mary A.
Le client n'a pas laissé de commentaire.VARTAN I.
There the Best your team on Alameda and Victoy in Burbank. Always have the best service Everytime.LETICIA A.
Le client n'a pas laissé de commentaire.JOHN B.
Next time you buy vans make sure they are no taller than 6'8". All parking structures are 6'8" and those new vans are 7'2". When we use them for setting up our booths at conventions we have no place to park them except outside for the weekend. Not a good ideaDELBERT H.
Rented 2 vans this week. Both dirty in both cab and cargo area. First one reeked of marijuana. Vehicles are not being cleaned thoroughly while covid is still rampant. Second van was provided with fuel gauge on empty forcing me to fuel immediately and putting me behind schedule. This used to be a good location but may not come back.AMY G.
Van reeked of marijuana smell. Dust and crumbs all over interior. Found garbage in the cup holder. Does not appear to be cleaned thoroughly, especially during covid. Location crew needs to improve immediately for the sake of customer safety.AMY G.
I don't know his name but the person that was working was so friendly and I was very impressed with how helpful he was with everyone in the store.LAWRENCE J.
Low air in the left front tire was the first thing I saw on the dash. Check out was slow, empty water bottles in the center console, windshield leaks above the driver visorâ€¦stellar crew working at the location! (Sarcasm)ROBERT W.
Le client n'a pas laissé de commentaire.ARTYOM K.
I love the service I get from this particular location.KIM F.
Le client n'a pas laissé de commentaire.ARMEN B.
Le client n'a pas laissé de commentaire.CHRISTOPHER S.
Le client n'a pas laissé de commentaire.ALEXANDER A.
Le client n'a pas laissé de commentaire.MICHAEL F.
Le client n'a pas laissé de commentaire.John B.
Le client n'a pas laissé de commentaire.GOURGEN D.
I ordered an appliance dolly and when we got the truck to the house we realized it had not been put in the truck. The dolly in the truck was a utility dolly.BENJAMIN G.
Le client n'a pas laissé de commentaire.MONACA B.
Check-in was a breeze. Jason was on top of it! Return was equally efficient. This is my go-to U-Haul....CHRIS L.
The fuel tank was empty when I picked up the vehicle.JONATHAN E.
Le client n'a pas laissé de commentaire.JOSEPH D.
Le client n'a pas laissé de commentaire.NATHAN P.
Le client n'a pas laissé de commentaire.JOSEPH D.
This is an excellent location. Jonathan Duenas and his team are always totally prepared and helpful.Adam D.
Le client n'a pas laissé de commentaire.GEORGE N.
Le client n'a pas laissé de commentaire.MARCOS R.
No contract when I left with truck and cost more then quoted First time this happened in 30 years of renting on a regular basisJAMES C.
Great customer service and perfect location!!JULIET F.
good ServiceHOVHANNES D.
I was very happy with the service I received.RICHARD A.
Allen was amazing. Best uhaul experience so far and my wife and I rent trucks a lot! This burbank location is amazing. So fast, friendly, and professional.ERIC W.
I have been using this location since 2005. They are the best location. Customer service oriented. Easy to change your reservation. Buy boxes, get a car hitch..DENISE K.
Le client n'a pas laissé de commentaire.SEAN M.
Very good peopleARPIK K.
Jonathan & Walker are very attentive saluteSALEEM R.
Personal greeted me outside to accept the return. Claimed that I didn't have to go inside to process the return. They charged me a second time for a one-way rental. I had already been charged at the pick up location. I still haven't been able to receive the refund for the duplicate charge.Rafi M.
Le client n'a pas laissé de commentaire.IZAAZ K.
Le client n'a pas laissé de commentaire.JOHN S.
It took me 3 minutes to rent the car.SATY K.
Le client n'a pas laissé de commentaire.Noel Jose P.
Awesome experienceNISH S.
The men always go above and beyond. No matter how busy they get their always willing to help out. You really do have a great team at the victory and Alameda UHaul in BurbankLETICIA A.
Van had trash and dust in cab. Rental associate was helpful but did not have his mask over his nose. Multiple people walked in with no mask while I was waiting and employees did nothing about it. Other than that, the van was fine and worked great.Samuel M.
Dropped off before they opened by checking it in thru the website.Myron G.
Le client n'a pas laissé de commentaire.Samuel G.
Le client n'a pas laissé de commentaire.BRYAN R.
Le client n'a pas laissé de commentaire.AHMAD S.
Le client n'a pas laissé de commentaire.MICHAEL S.
Le client n'a pas laissé de commentaire.Rosemary G.
Le client n'a pas laissé de commentaire.RASHAAN H.
Le client n'a pas laissé de commentaire.ARTHUR S.
Le client n'a pas laissé de commentaire.GAMLET A.
Le client n'a pas laissé de commentaire.CHRISTOPHER H.
The truck had no fuel in it.SOPHIA G.
Le client n'a pas laissé de commentaire.GRACE B.
Le client n'a pas laissé de commentaire.EMIN T.
Too expensive. The company charges both for miles and gas'.BRIAN C.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.