Very quick check-out.David C.
Customer Reviews for U-Haul of Burbank
Pour nous contacter
Burbank, CA 91506
(Limited trailer inventory)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Échange de bonbonne de propane
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.SAMUEL G.
Le client n'a pas laissé de commentaire.John C.
Le client n'a pas laissé de commentaire.JAYSON S.
Le client n'a pas laissé de commentaire.LEONARD K.
Le client n'a pas laissé de commentaire.Josiah M.
You can do everything different than what mentioned above.CHARLES L.
Everything was fineALEXANDER L.
Le client n'a pas laissé de commentaire.SCOTT A.
Le client n'a pas laissé de commentaire.GEVORG S.
Le client n'a pas laissé de commentaire.Alessandro D.
Le client n'a pas laissé de commentaire.David G.
Le client n'a pas laissé de commentaire.Serhii K.
I have been doing business with this Uhaul location for over four years. I value Jonathan Duenas the Manager and his co-worker Ricky's positive energy! All of the other workers that I have had interaction with doing business at this location have all had good energy and professionalism! I believe this to be a positive reflection of Jonathan's leadership traits in how he interacts with and manages his co-workers! Thank youâ€¦Rob DeWolfROBERT D.
Le client n'a pas laissé de commentaire.RYAN M.
Le client n'a pas laissé de commentaire.JOSE D.
Le client n'a pas laissé de commentaire.Michael O.
Le client n'a pas laissé de commentaire.KERT V.
This location is fineThomas N.
More Staff. When I've been there before there have been more staff. This time it took a while.Brian D.
Staff was super friendly and helpful!MAIRA A.
Le client n'a pas laissé de commentaire.SANDRA B.
Le client n'a pas laissé de commentaire.MARC S.
Le client n'a pas laissé de commentaire.RICHARD C.
Le client n'a pas laissé de commentaire.TARA P.
Everything went smoothly. Thanks so much guys!!RACHEL G.
Excellent service à la clientèle. Super helpful staff. Easy transaction. Thank you so much.Jacquelin M.
The website did not work. So I had to go inside and have employee rent me the truck. Was really annoying having reserved a truck and entered all info only to arrive and the website is malfunctioning and I lost almost 30 minutes of my rental time due to malfunctioning website. Employee at location says the website malfunctioned all the time. You should fix that.JUSTIN H.
No matter how busy they always get they have a smile and ready to help everyoneLETICIA A.
Affordable; great option when I need a bigger vehicle. Staff at Burbank friendly and chill. ðŸ¤™CHAD W.
I used your service for past 20 years, you are awesome, reliable, safe and fast, please don't change,BEN I.
Le client n'a pas laissé de commentaire.JUSTEN F.
Le client n'a pas laissé de commentaire.Kate W.
Happy customer!Gerald L.
Burbank location on Victory and Alameda is great!!! I'd rent from this location in the future and will when we move next time. Return was easy with John (or Johnathan). He was great! Made it easy breezy in and out and it would not have been that way at the Glendale location which we have rented from before. Thanks Uhaul.Ernest M.
Le client n'a pas laissé de commentaire.JAMES H.
The following is why I used this location, great service.ADOLFO B.
sold mechanic issue truck. after 10 miles of drive, the engine stop works.SARKIS C.
Le client n'a pas laissé de commentaire.Henry O.
None! I'm about to rent another truck! TRTHERESA R.
Le client n'a pas laissé de commentaire.RINA L.
Inspect the truck with them before they leave so you and the customer knows if there is a dolly, blankets in place etc. Also both should verify the fuel gage. Our paperwork said 1/4 of a tank, but we didn't realize until we started driving that there was decidedly less gas than that.LORRAINE M.
Employee working the night I went to go grab my equipment was very unprofessional and had a lot of attitude. Did not greet at all and just stared at me with a completely blank look in his face. Did not introduce himself at all. When I advised him of the damage on the vehicle and I asked him if he was aware of it he responded â€œyes.â€ I asked him where the damage to the vehicle was and he said the rear of the vehicle and I said â€œno.â€ It was in the front on the passenger side of the bumper and middle chassis to the vehicle. Very unprofessional and unwelcoming. Will not conduct business with u-haul at all anymore. First time and last.Jizzele Z.
Terrible customer service when I checked out the van, the guy should be fired and give room to someone who needs a job and understands what â€œcustomer serviceâ€ truly means. Unbelievable.Nicola M.
great hustle, willing to work with me.BRENT W.
Le client n'a pas laissé de commentaire.WILLIAM K.
Le client n'a pas laissé de commentaire.ARMEN M.
Le client n'a pas laissé de commentaire.ATINA M.
Le client n'a pas laissé de commentaire.LEONARD K.
Le client n'a pas laissé de commentaire.TERRY N.
Le client n'a pas laissé de commentaire.POGOS M.
All good. Great customer service.STEVEN S.
Le client n'a pas laissé de commentaire.DANIEL S.
Le client n'a pas laissé de commentaire.VAZRIK M.
Le client n'a pas laissé de commentaire.ANDREW F.
The lock was extremely hard to open.LYHUONG H.
Le client n'a pas laissé de commentaire.MICHELLE L.
Guy said we will get a 50 $credit for truck issues.CARLOS A.
I am always happy using U-Haul. Thanks for the great service.Vahan A.
Le client n'a pas laissé de commentaire.TAMARAASHOTOVNA B.
Reversed a newer van... But was given a older model. It was comfortable but noisy.Timothy B.
Everyone was friendly and professional.DOROTHEE T.
Great customer service! Very smooth transaction and friendly staff.ANGINEH H.
Le client n'a pas laissé de commentaire.susan D.
Le client n'a pas laissé de commentaire.ARMEN G.
Le client n'a pas laissé de commentaire.Yerkebulan B.
The online check-in process made it quick and easy for me to pick up my 20' truck and start my move. There hours were very flexible as well, which allowed me to return the same day without any issuesErik D.
Le client n'a pas laissé de commentaire.TIFFANY D.
Le client n'a pas laissé de commentaire.Joe O.
Le client n'a pas laissé de commentaire.Luis C.
Le client n'a pas laissé de commentaire.Brian T.
This is an excellent location with a friendly and helpful staff. I rent a few times a month and the team at the Victory Blvd. are always a pleasure to work with.ADAM D.
The best on service very nice people quick in and out just perfectJOSE R.
Le client n'a pas laissé de commentaire.ALFONSO A.
always a pleasure when renting from this location!STEVEN L.
Le client n'a pas laissé de commentaire.CAMERON C.
Le client n'a pas laissé de commentaire.ANDREW F.
Le client n'a pas laissé de commentaire.LYUDVIG P.
Always GREAT serviceLETICIA A.
A little more clarity on the pick up time.LOUIS K.
Walker was very helpful and professional, gave us expert advice on the available options, I will recommend this location to anyone who is looking for a good experience on truck rentalsRICARDO B.
very helpful and smooth transactionPatrick T.
Le client n'a pas laissé de commentaire.KENDALL C.
ALWAYS great serviceLETICIA A.
Le client n'a pas laissé de commentaire.MICHELLE S.
Always helpful staff and ease of useRick G.
Le client n'a pas laissé de commentaire.Wilson H.
Very inconvient to have me drive 30 minutes because the worker closed the location 10minutes earlyBrianna V.
need more staff and glad the staff wears casual clothing also no masks graciasVREZH B.
I always rent my Uhaul 2-3 times a month. No matter how crazy buzy the men in the Burbank store are they are always helpful, kind UHaul on Alameda st and Victory st Burbank. They always go above and beyond for customerLETICIA A.
Le client n'a pas laissé de commentaire.JACQUELINE M.
The gas was almost empty when I picked it up. I filled it up immediately and over estimated how much gas I would need. I was pleasantly surprised to find a credit for the extra gas on my final receipt. Thanks!!ERIC N.
Le client n'a pas laissé de commentaire.Maximiliano C.
It was super easy, guys were politeâ€¦supplies are inexpensive so great experience! Thanks UHAULMAX V.
Everyone was great!!!Roger C.
The customer service was great and their quickness to help me fix an issue I had was wonderful. The van that I had rented, we found something unsanitary in there. They were able to swap that van for another one. But even the second van wasn't clean, but at least it was ok. If there was something put in place to make sure vans were clean that would be good.Connie T.
Your truck is unsafe. Travelling at 30 to 45 mph, the entire truck shakes with 45 being the worst. Travelling at 60+ mph, the steering wheel shakes violently, so much that driving two hours hurt my hands badly. Travelling at 65 is so bad that I was forced to slow down due to lack of control over the vehicle. The cigarette lighter does not give power for charging devices. The passenger seat belt would not extend for 30 minutes while driving, leaving my passenger without required safety equipment. I would appreciate a discount for our poor experience.MICHAEL G.
Was a great experience ! Everyone that works there is super nice and very helpful!!KAREN D.
I dropped off the truck 20 min. before closing time to find it already closed. The website wasn't working and there were other people trying to return their vehicles on time as well. We were charged a 20 $fee for dropping it off after hours after trying to figure out the return for 45 min. This is unacceptable. We were also charged triple the amount we were quoted. We will never use Uhaul again.MICHAEL C.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.