Évaluations des clients U-Haul of Coronado

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul of Coronado

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Lai N. le

Évaluation :

Le client n'a pas laissé de commentaire.

James S. le

Évaluation :

The young man who helped me when I picked up the trailer was extremely helpful--I believe his name was Marcus. The young man who helped me when I returned it was also very helpful, though unfortunately I did not get his name.

Jesus H. le

Évaluation :

Nothing everything was clean and clear good service

Angel A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Renee G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ernesto R. le

Évaluation :

I was penalized for returning the truck on the same day and they claim the truck wasn't clean, which was only BS. You can check my records and you can see that I'm was a regular customer of yours. not any more

Jameson T. le

Évaluation :

The truck smelled like stale cigarettes so maybe get some air freshener for the vehicles

Juan C. le

Évaluation :

I was charged two rental periods because I returned the unit around 50 minutes late. Sincerly, I'm very disappointed. It doesn't make sense,

jenny R. le

Évaluation :

The staff was friendly and helpful. Will use again.

Phillip K. le

Évaluation :

Ordered few queen mattress bags . But they didn’t make it on the oder. Ordered truck for 6hrs but only had for 3hrs no prorate. Guess that’s the business of things. Good service clean trucks!using again for larger move!A+ thank you

Ron M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robert L. le

Évaluation :

Fantastic service!!

Marda W. le

Évaluation :

The ONLY negative thing about this location is the amount of space on the lot! It is far too small for the amount of traffic!!! There are other locations on N. Mesa that would be better and has more space!

Lacy P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jerry C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Carl B. le

Évaluation :

Great experience!

Irene A. le

Évaluation :

Online booking and customer service were perfect! We will definitely go back to this location for future rental needs. Moving is stressful and you all made this part very easy, thank you!

Liz C. le

Évaluation :

The only thing that was a bit upsetting was the movers insurance. 14.95 per day. This was not explained to me at the time of pick up. So i was charged 40.52

Mansur S. le

Évaluation :

Extending hours of operation by 30 minutes on Sat and Sun would be very nice. Thanks.

Gail C. le

Évaluation :

Hire additional staff. The wait was far too long. The only person on duty all three times I visited the store was running outside, then to the shop, then back inside. It was crazy.

Ruben D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Charles L. le

Évaluation :

Le client n'a pas laissé de commentaire.

James P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Gilbert M. le

Évaluation :

We have rented from this location twice. Both times were inefficient.

Pamela W. le

Évaluation :

The guys that work there are ALWAYS nice and efficient! I've rented from there before and I went back because of the service. Will definitely recommend or use then when needed again.

Amber K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Rosa S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Cory P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Anthony L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Nicole S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mary D. le

Évaluation :

The employees were very polite and provided excellent service!

Willie O. le

Évaluation :

Le client n'a pas laissé de commentaire.

Brian S. le

Évaluation :

The treatment received from the store clerk was beyond unacceptable. (I'm referring to the\ heavy set associate with the glasses.). Upon arrival, I asked the associate for assistance with checking in, his only words were 'do it online'. I attempted to do it online but experienced trouble as the app & online services were not working successfully at the time. I continued asking for help and this specific store clerk informed something was wrong with my phone and refused to assist me with check in. Stating he had already shut down his systems since it was past 6:30 PM. I arrived at the store at 6:25 PM, and was told since it was 6:30 PM I'd need to check in online, which is another issue on it's own. The most assistance the store clerk provided was providing me with the # to you all's call center to contact for help with checking out my equipment. Upon providing this #, the associate closed the store and seemed as if he hurried purposely to avoid assisting me in case I continued to be unsuccessful with check in. In the end I was able to check in, after spending some time on hold. Total check out time was an hour and 5 minutes, which is unacceptable. I NEVER leave reviews but felt I had no option with how horrible the service was that I received yesterday

James S. le

Évaluation :

I