Thanks to the Ancestors for a perfect customer experience. AsÃ©Nicole S.
Customer Reviews for U-Haul of East Orange
Pour nous contacter
East Orange, NJ 07018
(Btwn Hawthorne & Gsp)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 7h am à 6h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Brian M.
Le client n'a pas laissé de commentaire.Robert G.
Good people nice conversation thanksMAHAMOUDO N.
Le client n'a pas laissé de commentaire.PATRICIA W.
Le client n'a pas laissé de commentaire.andre H.
Just great atmosphereKenneth R.
Le client n'a pas laissé de commentaire.anais J.
Customer service rep stayed on a personal call while returning vehicle. Returning auto-transport didn't require too much focus/attention so not begrudging as much as share with the team - customer/client should get full attention for such a short transaction (even if tell the party on the phone please hold or let me deal with a customer at the moment).Roosevelt L.
Le client n'a pas laissé de commentaire.Khatiyah C.
Le client n'a pas laissé de commentaire.Luis F.
I reserved the Cargo van for $19,99 w/ insurance online. Called to confirm if it would be available because I needed to pick my daughter up from college. The vehicle was ready... and it was clean. Very smooth transaction. Nadir was very informative and helpful with our questions. Merci.Samantha H.
Le client n'a pas laissé de commentaire.Jose L.
Give them a discount on the next rentalHenry B.
Le client n'a pas laissé de commentaire.TYSHAMMIE C.
Very friendly and helpful staff.Marcia D.
Very professional!Patrick V.
Very quick and efficientJames W.
I've used 24/7 truck share before, and with reason: you don't depend on staff to be present to pick up your vehicle. This time, despite using 24/7 truck share, I was mysteriously prompted to check in with the store (???). However the store was not open/staffed at 7:15am despite having advertised opening hours of 7am. Other customers present were equally frustrated, some of which were waiting since 6:30am. I nearly missed my arranged moving time of 8am, I can't imagine how inconvenienced others were who had earlier â€œpick upâ€ slots.James G.
They should check the gas before allowing the trucks out my truck was on E and before I could start my move I had to put $45 in gas in the truckSaphernia D.
Horrible experience from that locationYasmine T.
Le client n'a pas laissé de commentaire.Carla N.
With the understanding that everyone has a bad day, your representative. Should be able to leave their issues at the door.. rudeness and impatient employees can ruin a business.Tyleakea P.
The size of the truck I reserved was not available when I arrived due to the staff allowing someone to extend it after I made my reservation. All of the additional equipment I needed were also unavailable and I was told that the gas in the truck was at a quart of a tank but I'm fact was empty, and they attempted to charge me a rate as if I was using the truck to move to another state just because I have an out of state license.Regina S.
The customers was very rude when closing store the guy with dreads and Spanish guy my uncle and I first time asked for help on how to check out wouldn't help kept brushing us off saying the Cnt HELP go to the siteRamziddin H.
Le client n'a pas laissé de commentaire.Dachae S.
Hire more help so that the wait to get the keys to the truck is not a 20 minute wait.Kimberly L.
Le client n'a pas laissé de commentaire.Alfredo R.
Le client n'a pas laissé de commentaire.ROMANE P.
Le client n'a pas laissé de commentaire.PHILIP H.
Great experience with the dropoff.James M.
Better communication on the app because it gets really confusingNatalijie D.
I just want my money back I was very much scammed out of my moneyanna T.
I really like the way I treated hereALBERT H.
Everything was great .steven D.
Everything is pretty much running smoothly so I see no need to fix a well oil machineEDWIN J.
Very fast and excellent service. 100 % polite fast and efficient on returning vehicle. Thank you!!JAMES N.
The Gentleman that helped me was beyond the best. HE SHOWED EXCELLENT CUSTOMER SERVICE TO EVERY ONE THAT CAME IN. THE CALL CENTER PEOPLE ARE RUDE AND I SAID I WOULD NEVER USE UHAUL AGAIN. UNTIL I MET THE GENTLEMAN AT THIS LOCATION HE DIFFENTLY NEEDS A AWARD HE IS UR BESTShakira L.
Great customer service!Leon M.
Le client n'a pas laissé de commentaire.Jeremiah J.
RienGEORGE B M.
At busy hour, have extra helper at counter.ella J.
Le client n'a pas laissé de commentaire.Tajmon S.
Le client n'a pas laissé de commentaire.Briannah B.
A little slow that morning because the desk clerk was kindly helping the man ahead of me on line who was obviously a first-time renterJames W.
Le client n'a pas laissé de commentaire.Sara S.
Le client n'a pas laissé de commentaire.Winston C.
Le client n'a pas laissé de commentaire.Sabine J.
Is okayJOSE S.
Le client n'a pas laissé de commentaire.andrea S.
Le client n'a pas laissé de commentaire.Anna B.
Why am I being charged 7,95 to make a reservation on the phone to my credit cardHenry A.
Le client n'a pas laissé de commentaire.SantiagoJ R.
Le client n'a pas laissé de commentaire.RAMAR G.
very friendly efficient and helpful great staff of employeesPamela V.
Le client n'a pas laissé de commentaire.Elizabeth C.
Le client n'a pas laissé de commentaire.GREGORY R.
Le client n'a pas laissé de commentaire.Elbert H.
George was working alone. His level of excellent customer service did not suffer. The equipment was an entirely different story. The first 2 trucks had holes in the roof and the third was missing a wiper blade- crucial since it was raining. George kept apologizing for all the delays and fixed the wiper as quickly as he could. The truck definitely needs a new transmission but at minimum a tune up. It had trouble shifting gears and turning. George was again great- he's the only boy reason I would recommend the location. Another employee would have simply given up in frustration.Wilnelia C.
Le client n'a pas laissé de commentaire.TOBIAS F.
Le client n'a pas laissé de commentaire.ALEGEND J.
Le client n'a pas laissé de commentaire.GLENN D.
We originally reserved the Kearny location. It was then moved to Newark, then the time was changed twice. Then they canceled the reservation, then moved it to orange, When we arrived there, they said the reservation was canceled... again. We finally received a smaller truck but at least we got something and then we kept getting calls to get our truck after we got it. The disorganization was completely irresponsible, unprofessional, and horrendous. If you don't have the truck, don't take a reservation...that simple. I will just use a moving company next time...this was not worth the hassle.Chelsea C.
The sales person was a great help in completing my reservationRodney J.
Le client n'a pas laissé de commentaire.Eugene D.
Perfect 👍juslor S.
Le client n'a pas laissé de commentaire.ROMANE P.
Le client n'a pas laissé de commentaire.Ronald M.
Check on the truck more often, Maintenance. I almost lost control due to a tire blowing up, when repaired I was told that it was a 7yr old tire.Pedro L.
Le client n'a pas laissé de commentaire.Rashid M.
Le client n'a pas laissé de commentaire.HASSAN T.
Le client n'a pas laissé de commentaire.YVONNE V.
Le client n'a pas laissé de commentaire.Brian W.
A erroneous charged has been received, I am still trying to resolve. Not very happy at this time.cozetta F.
Jorge was very helpful and made my visit smooth . I would recommend this location again 100 %.Gabriela Z.
Quick and easy process.NATASHA A.
Le client n'a pas laissé de commentaire.Morris M.
Le client n'a pas laissé de commentaire.Jene L.
Le client n'a pas laissé de commentaire.LISA T.
Seems as though every time I come here the system is down which causes delays.Mildred C.
Le client n'a pas laissé de commentaire.Dominicus W.
Le client n'a pas laissé de commentaire.Jonathan B.
Le client n'a pas laissé de commentaire.eriberto B.
Le client n'a pas laissé de commentaire.LORRAINE D.
The customer service was greatJessica B.
Le client n'a pas laissé de commentaire.Claire S.
Keep the same employees who helped me today the young lady was very professional and organizedAntoine C.
Customer Service Rep. Jorge was very polite and helpful. Great location.shavorda B.
First of all, I had a hard time adjusting the driver's side mirror, regardless of my edforts. I stopped the truck many times, but couldn't get it adjusted to the point where I could see the incoming cars. Sexondly, you need to have ink available for the printers. Agter i returned the teuck, I spent 10 minutes or more waiting for an invoice to print, only to be told that you ran out of ink. How could a company the size of UHaul be out of ink?Rene J.
Le client n'a pas laissé de commentaire.erica K.
To be more organizedTayisha M.
Le client n'a pas laissé de commentaire.BERNARD N.
Got stuck in a huge snow storm that resulted in a ridiculous bill as there was no leniency or mercy provided ..!DAMIYR A.
Le client n'a pas laissé de commentaire.Sherry P.
To improve make the self check in more user friendly.Cheri H.
Le client n'a pas laissé de commentaire.Scott W.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Nous offrons la plus grande sélection de l'industrie!