Évaluations des clients U-Haul of Huntspoint

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul of Huntspoint

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Michael S.
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I was assisted as soon as I got to the location. The team that help me was very professional and courteous. I had received a truck for a 100 mile round trip. I was very pleased with the service

Shawn T.
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the staff was great very friendly

Motashermy M.
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The fellas are cool and work very very fast and the prices are right too.

RANDYJ C.
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I had reserved a hand truck and blankets as rentals. The guy said they had rented it out

Katrina G.
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Everything was a success and thank u again👍🏽

Arlind S.
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This is number one place to use services and good staff work there respect for everything

Juan M.
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The prices are great but the vehicles need frequent maintenance. We were only able to drive to our destination. We had to call road service to pick up truck and use other means to travel back home.

KHAJANA M.
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Le client n'a pas laissé de commentaire.

Felix A.
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I wasn't giving enough gas so I had to refill the tank I spent $10 to put gas back in I almost ran out of gas the tank should have been half full I went from $19.95 to $58 and then my total became $89 and some chang. And I was told that I had to put down $100 deposi I was given only four hours to return the truck I just made it back at 4:00 I wasn't giving enough time because of traffic but other than that I found the experience to be pretty goo

Juan H.
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Excelente

Tadjidini B.
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Great service and helpful

Edgar P.
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Le client n'a pas laissé de commentaire.

Hector A P.
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Workers are rude and on their phones making calls as their working with you. Vehicles are not easily accessible, my van was behind two other cars.And there was none of the equipment that was stated online. Do not recommend to any one!

William C.
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I was moving over 40 miles away. I ordered a 20' truck so I could move in one trip. I was given a reservation at this location for a 20' truck. I called this location and received confirmation of the reservation. Then, the night before I closed on my house, I was called and emailed saying that it was switched to a 15' truck. I wasn't able to find another truck the size I needed on short notice and with the closing taking up a large portion of my day. It cost me upwards of $180-$200 in extra mileage and gas.

Mohammad R.
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Le client n'a pas laissé de commentaire.

Gregory B.
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great service

Luis A.
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Le client n'a pas laissé de commentaire.

Tevon P.
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Le client n'a pas laissé de commentaire.

Joann J.
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Have bigger trucks available otherwise No complaints.

Daniel M.
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First off you guys had not 1 moving blanket out of the 12 I ordered with the truck. Then when I received the keys and jumped in the truck was filthy inside. When I jumped in and got completely dirty. Checked the moving compartment of the truck same thing. Your employee then took the truck and was going to clean it right then and there with a filthy mop and water bucket and send me on my way after I waited of course. I asked for another truck and you guys only had a 10 foot so now I'm making more trips back and forth with the truck. Dude made like what I was asking was me being a pain but I'm moving my whole house in the truck and for it to be in that condition was completely unexceptible when I brought it back the guys were very accommodating but a couple of bad apples can spoil the bunch. Second truck was clean and good to go.

ADAMA I.
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The service was fine and straight forward but one the thing I did not like is that the employees of this particular Uhaul charged $20 just to park my own car. It was shady because they only took cash and insisted I gave him the cash outside.

Abel M.
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Le client n'a pas laissé de commentaire.

Andrew R.
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The vehicle had no heat, I was told, before I rented. I needed that size so I took it.

lisandra R.
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When I came in and got the price I ask for a breakdown and why it would be that amount. After I returned van I was charged additional amount. Which I wished would have been explained to me when I was asking questions about cost. Never will I come to this place again.

Carlos N.
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Le client n'a pas laissé de commentaire.

Nancy C.
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Le client n'a pas laissé de commentaire.

desiree M.
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Le client n'a pas laissé de commentaire.

STEVEN E.
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Le client n'a pas laissé de commentaire.

Delia M.
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Le client n'a pas laissé de commentaire.

Patricia D.
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But I had to pay someone to look at it because it kept making noise and then it was stopping so have that truck checked but yes I will come back to you and I need you should be giving me a discount because I had to pay a guy to look at the truck

Daniel J.
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Le client n'a pas laissé de commentaire.

Holisson C.
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Le client n'a pas laissé de commentaire.

Sean H.
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Le client n'a pas laissé de commentaire.

Ramon D.
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As far as I'm concern nothing at all.....I was very please with the service that was provided for me.....Thank you

Jeveron L.
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Le client n'a pas laissé de commentaire.

Delia G.
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Le client n'a pas laissé de commentaire.

Richard R.
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The sales agent was very informative he explained everything needed without hesitation. Thank you

Viviana P.
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Le client n'a pas laissé de commentaire.

MARKUS S.
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The staff A very good Thank you very much

Kari P.
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Uhaul staff members were very knowledgeable and helpful in the overall pick up and return process. I found them to be very accommodating as i needed to upgrade the truck in size. I was very pleased.

JOSE F. L.
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The mobile pick up needs to be worked on. Having to authorize a 2am and your system is not working properly becomes a little tedious. In reality if I have verified before a pic of me at location with license should be enough. 2021 guys so many better ways to do it.

daniel D.
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Le client n'a pas laissé de commentaire.

CHRISTIAN M.
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Nothing customer service is great

Belkis M.
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Keep the employees you have in the branch. Dwayne (not sure if I spelled it correctly), Bruce, and Griffin Pena. They made the entire process a positive experience. I truly believe they are true assets ti UHaul.

TISHA W.
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The floor in the back of the truck was dirty. Graffiti on the side of the truck. There was only one person working impossible for him to do everything. Need more workers

Anaiza S.
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Le client n'a pas laissé de commentaire.

Frances F.
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Le client n'a pas laissé de commentaire.

Julio B.
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Le client n'a pas laissé de commentaire.

Victor M.
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Le client n'a pas laissé de commentaire.

DANIEL S.
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Costumer service was good. Location of the bruckner not so great (way too much unnecessary traffic).

Kofi B.
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Hopefully all is well organized;but advice to drivers to handle the cars careful with an experience to avoid scratching and accidents.

Marjorie R.
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BRUCE WAS EXCELLENT. HE WORKED HARD TO GET CUSTOMERS IN AND OUT. EXCEPTIONAL

Enrique R.
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Le client n'a pas laissé de commentaire.

VENTURA T.
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Clean the u haul at least

bharti K.
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I rented two vehicles, one box truck and a cargo vehicle to transport food for a charity event for our community. No discount was offered. The vehicles were not sprayed or wiped down. The key couldn't start the van until I found the right spot when Turing the key and the wheel. I called for help and was told the key is damaged but I would eventually get it to start! I slipped and fell in the front of the store because it was not shoveled. Customer service is not very customer friendly but did what they had to. I hope that they vehicles can be inspected. Cleaned and proper instruction can be given in the future.

Mark S.
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The staff was professional.

Donovan R.
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Le client n'a pas laissé de commentaire.

Royce S.
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Give me a location closer to what I chose. I had to go all the way up to the bronx to pickup, instead of Manhattan and then drive back into the city in the worst traffic imaginable! It took over two hours to get there and get back and really made my move more stressful than it already had to be. Also there were no furniture pads that I ordered and was counting on having. I had to unpack and use my personal blankets.

Charmaine R.
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The only problem was there was no place to park and I did not know the area. The attendant was nice enough to help me and allow me to park on the lot which was nice but I would worry about that the next time.

Edwin L.
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Le client n'a pas laissé de commentaire.

Luis C.
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Sales lower milege cost.

Angel R.
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Le client n'a pas laissé de commentaire.

Jimmie M.
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Inform the next customer to replace the fuel he used I wasn't informed about this. The overall experience was excellent. I would be nice to have customer parking for under 4 hour rentals. AWESOME...

Mark S.
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Le client n'a pas laissé de commentaire.

Russell R.
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Clean your vehicles and have equipment like dollies readily available and a friendlier staff that doesn't look like they don't want to be there at all.

TYSON S.
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Le client n'a pas laissé de commentaire.

Ivan I.
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Ver y good team!!!

Bedilu B.
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The car is clean, but someone smoke that bad stuff and it smells so bad. I drove more than 100 miles with that bad smell. Please, use spray all the time before renting the car. Other than that, I love that GMC van and the customer service. Thanks!

Salomon B.
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Le client n'a pas laissé de commentaire.

Samuel D.
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Le client n'a pas laissé de commentaire.

Rafael C.
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Thanks to the people who work there. They my move super easy.

Luis W.
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Le client n'a pas laissé de commentaire.

Terrance J.
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Le client n'a pas laissé de commentaire.

Michael W.
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Le client n'a pas laissé de commentaire.

sydney L.
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Le client n'a pas laissé de commentaire.

Juan D.
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Please clean and disinfect your trucks well, we are in the middle of a pandemic. I saw a lot of dirty residue in the cup holder areas, etc. Also, the headlights on your trucks need to be maintained better. They were very weak/ dimly-lit. Making the drive through unpredictable, dark, and rainy weather without adequate head-lighting feel VERY nervous and unsafe.

Desure B.
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I like the truck but I paid for a dollie that I never used

Zhanming Z.
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Very unprofessional and rude staff. The staff were busy talking with each other or doing their own stuff. They won't talk to you unless you say “excuses me sir” 3+ times. What kind of service is this?

Mohammad R.
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Pick up & drop off same location I'm not like that, thanks

Brian S.
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I don'tlike how I had to change my whole plans around because I was promised a reserved van for 24 hours. When I get there they tell me they only got cargo vans till 9am. I think that's highly unprofessional! I will NEVER USE YOU GUYS SERVICE AGAIN! It's ridiculous I had to loose sleep time and money. To be told they don't have no cargo vans till 3:30 so I gotta return it at 9am. I couldn't switch or go no where else because I needed at the time I reserved it. This is the second time this location does this to me. Thank you for the horrible service you guys lost a good trusting customer

FELICIA N.
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Le client n'a pas laissé de commentaire.

Alberto F.
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Le client n'a pas laissé de commentaire.

Edwin R.
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My initial reservation was for 24 hrs so that I could take my time with the trips between locations. The guy at the front desk had a rude attitude about the fact that the truck rentals were only 6-8 hrs at a time which is ridiculous. Why would the system allow for that time slot if it isn't meant to be available? the whole process was rushed unnecessarily

Apolinar C.
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Le client n'a pas laissé de commentaire.

Miguel G.
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I was moved from one location to another. I was also downgraded as far as truck size. I was not allowed to drop off near where I moved. An awful experience.

Ellise G.
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More available dollies otherwise no problem

Antoine S.
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This was the most horrific UHAUL experience I've ever had. The Bruckner Bronx Location to be exact. The customer service was LACKING to say the least. The equipment fell apart as we were loading the truck. And the UHAUL employees tried to blame us for the wires that open and close the door getting tangled. Which is something that can only be done by faulty wires. It was an over all TERRIBLE experience. I would never recommend this location.

Claudio L.
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Good service

JOSEE M.
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The customer service is very irresponsible, they sent me a cancellation message at 9:45 when my reservation was for 9:30, without any explanation.

Gilbert D.
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The truck was dirty, and the top was leaking during the rain causing damage to my furniture. Horrible experience but waiting to call uhaul customer service on Monday.

arlind S.
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Le client n'a pas laissé de commentaire.

HARIORITA V.
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Le client n'a pas laissé de commentaire.

Joshua M.
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Le client n'a pas laissé de commentaire.

Derval F.
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Bad experience no thanks

Peggy M.
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I as a customer will allways send someone to location for business i allways come here very respectful mens working there thank you for allowing me to rent here

Tomas M.
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Le client n'a pas laissé de commentaire.

Gerardo C.
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Le client n'a pas laissé de commentaire.

Gilbert S.
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Representative was very professional and very helpful

Charles H.
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Le client n'a pas laissé de commentaire.

Arielle M.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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