I had a horrible experience- I would never use uhaul again. Staff were yelling at me and hanging up the phone on me.Kevin S.
Customer Reviews for U-Haul of Huntspoint
Pour nous contacter
Bronx, NY 10459
(Across the BP gas station by the "Draw Bridge" on Bruckner Blvd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Steven C.
Le client n'a pas laissé de commentaire.Santos I.
Le client n'a pas laissé de commentaire.Jose J.
Le client n'a pas laissé de commentaire.Jose G.
Uhaul had gimmicks with the mileage. There's no way I used 25 miles in the matter of two drives locally. I drive everyday all day to know that I did not use 25 miles in that truck but the meter read I did. They have a gimmick with their trucks.CAROLINALYNN C.
Le client n'a pas laissé de commentaire.TAVELANTHONY M.
Le client n'a pas laissé de commentaire.EDDER C.
Great serviceSallam S.
You have an excellent supervisor on site. He knows the business an expresses appreciation to his customers. Class A. Find more committed, energized people like him.....good luck!Joseph R.
Le client n'a pas laissé de commentaire.HAYDEN M.
Le client n'a pas laissé de commentaire.Craig M.
Le client n'a pas laissé de commentaire.Sean H.
Le client n'a pas laissé de commentaire.Yaniris P.
Le client n'a pas laissé de commentaire.ENID Q.
Provide parking spaceAda R.
I always rent , amazing staffmichael J.
Le client n'a pas laissé de commentaire.Robert B.
Have the trucks clean. Don't put pictures of a good condition van and you get a van you have to dispute picture with. Staff should focus more on cleaning.Mayra A.
Manager and staff were professional and friendly. I higly recommend this location.Brenda R.
Entering the facility was like entering into a coragated box company! Huge piles of boxes you see and cant see the agent counter! Not only you have to follow a maze, but then you have to stand to the side to be on line. You dont see the face of the rental agent till you ate up at the counter. Its a security hazard. Snything can hapoen inside ans No one from outside would notice. A clear line of sight from the entry foor yo the counter should be Paramount 3specialy for a bussiness which welcomes everyone...yet you wont know who is who untill you are at the counter... I feel, the greeting lobby should be open, visible of everything enteting & exiting. Safety, saftety safety... I insist it should be clear that any customer entering should see the agents face at a distance and vise-versa!Isidro I.
Prefer the newer van as opposed to the older model because it suits my needs much better and the key is much easier to keep up with and the door lock with the remote.L Charise H.
Buen servicioJuan T.
I love the place and the rep Spanish guy is excellent in customer service. The skinny guy puertoricanMaribel R.
Le client n'a pas laissé de commentaire.Willie j M.
Le client n'a pas laissé de commentaire.Miguel P.
Le client n'a pas laissé de commentaire.Kelvin M.
customer service can definitely be improve. It wasn't welcoming. all the employees look miserable!CARMENSTEPHANIE V.
So far so good! Keep it upWendinyide D.
Le client n'a pas laissé de commentaire.Jose C.
Le client n'a pas laissé de commentaire.Miriam R.
Le client n'a pas laissé de commentaire.JEROMEJ M.
Very friendly and professional staff. I'm looking forward to my next moving adventure with u-haul. Merci!Jimmy G.
Le client n'a pas laissé de commentaire.Ruth R.
Le client n'a pas laissé de commentaire.Jose V.
Le client n'a pas laissé de commentaire.Bernard H.
Le client n'a pas laissé de commentaire.jelson R.
Keep up with the great work!Jalessa C.
Le client n'a pas laissé de commentaire.Ridley P.
No comments! All good!HAIM G.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.Nazier B.
Someone late at night until 8:00Tracey C.
Le client n'a pas laissé de commentaire.Jonay E.
It turned out that there is no hitch made for my model of the Kia Soul, so they were not able to install anything. They were honest and open about the problem, and as disappointed as I was, but the fault is with the back-end website software database that selected the hitch for installation despite my specifying that it was for a 2020 Kia Soul GT-Turbo 1,6 liter, which couldn't take any trailer hitch because of the unusual size and central placement of the two rear exhaust pipes and muffler system. Even so, the staff worked really hard to find an alternative, or a way to get around the problem, but there isn't one. The online website should be updated to prevent others from having this really troubling mixup. We made plans based on having the trailer hitch and can't carry them out to move our stuff now.David B.
The sales lady-- passive aggressive, bad attitude, would not speak up.. had to constantly ask her to speak up.. she looking annoyed, depressed, somewhat angry, slow at going through the process.. she was bad in every way possible.. clearly psychotic, she should not be having customer contact.. the previous person for past rentals, pleasant, swift.. done deal.. YOU MUST RETAIN GOOD EMPLOYEES.. my contract #86081965Fred S.
Good customer servicePedro F.
Le client n'a pas laissé de commentaire.Sonia M.
Le client n'a pas laissé de commentaire.Francisco C.
An employee name Stephanie was very caring and provided optimum service. I would recommend this location to anyone. MerciD D.
Le client n'a pas laissé de commentaire.Aisha W.
Le client n'a pas laissé de commentaire.Brady B.
Excellent customer servicesDiana Lourdes S.
No commentNatasha P.
Great experience, In & Out quickly with all the construction at this location woth traffic, congestion it brings. This location was my best to rent so far! Awsome!!Isidro I.
A girl that work there give me arctitudJUANRAMON T.
Le client n'a pas laissé de commentaire.Hilda L.
Very good customer serviceEdwin M.
Le client n'a pas laissé de commentaire.Zoraida M.
Have more than one person working!!Gloria G.
Thank you for all your help thank youLuis G.
Fast and very nice service .debbie N.
Le client n'a pas laissé de commentaire.charles M.
Mileage high.Hiram C.
Le client n'a pas laissé de commentaire.Tiffany C.
I love my u haul and the staff. They are excellentCharise L.
Le client n'a pas laissé de commentaire.ARGELIS B.
Le client n'a pas laissé de commentaire.kenneth L.
I the the future I would like to be inform of the extra 25 $insurance fee before I rent vehiclesManuel S.
First of all they messed up my appointment and gave me a day in the past. The reception had an attitude then i had to get the manager involve whose name is miguel. They charge me more than what was on the original estimate i would not recommend this service to anyone poor customer service.OMMAROBRIEN B.
Le client n'a pas laissé de commentaire.Luis A.
Well done job. Thank youAnthony K.
I had 2 separate rental reservations each time the entire staff was Quick, Efficient, Professional and Always Very Courteous and HelpfulNicholas P.
The Customer service representative was eating her breakfast when we arrive about a quarter to 12pm and on the phone havng personnel conversation. She never greeted us, we proceeded to ask for a vehicle inwhich we received with no problem. when we returned the Vehicle. She was outside on the phone again talking on her phone, never even look our way to say ill will be with you in a sec.we assume she was cleaning,etc for another vehicle that was there, but there was customer there. Then she parked a Truck for more than 15 minutes. With out saying anything. She spent too much time on her Phone.Vincent F.
It was fast and easy to pick up and to drop off. The 3 employees that I dealt with, from the reservation on Thursday, to a different employee to pick up truck Sat , different employee to drop truck off Sat and make final payment were all excellent .sandra R.
Le client n'a pas laissé de commentaire.Tyrone W.
El servicio es excelenteRamon C.
Le client n'a pas laissé de commentaire.REHEMAJAMILAH G.
Your truck's engine light was on when we rented it.George T.
Everything was goodShamoun W.
The fact that you aren't told to put gas in the cargo vans AFTER you are told that you are paying for mileage isn't acceptable. Its either or when it's 75 miles or more driven! The CSR knew I was going to drive under 50 miles. Not to mention had she been friendlier.. This would have been a different story.Daisy R.
Le client n'a pas laissé de commentaire.Dayshawn J.
First the person told that charge was going to be 88 $dollars with estimate of miles of 20 miles the next day when I show up they told that Inmy credit card was going to be charge 181 $. Dollar because I used a hand truck and blankets I did not use any hand truck or blankets I asked about it they told me that they were going.to givi a refund which they told me that they have a refund that youRafael M.
Le client n'a pas laissé de commentaire.Juan Jose R.
The truck i rented wasnt clean at all it had food garbage from the previous renter and even a toe or fingernail. What kind of world are we in if you cant count on a shared rental to be cleaned before renting it. If i could upload photos i would. Ive taken a few photos to show hows disgusting it was.Fanisha L.
Le client n'a pas laissé de commentaire.Yunchong W.
Le client n'a pas laissé de commentaire.Tislam J.
Parking for customersJermaine M.
You guys really need to get 15' trucks into New York City for one way moves. There's nothing to book for months in advance. This lack of availability is going to turn away customers. The staff were more than helpful and did what they could to get a larger truck.Jade R.
Customer waiting area. Overall a small space so not much can be done. But person installing my hitch receiver was professional, timely. All phone contacts were very friendly, helpful and professional.Felicity L.
Is great people!Juan Jose R.
Le client n'a pas laissé de commentaire.Eddie V.
None at this time!Jimmy G.
The hand truck I reserved because I knew I needed it wasn't available. I had to them go buy one at Home Depot because there was no way the job could be done without it. There was no advance notice that this was an issue. I understand that some equipment has a chance of not being available but notice or possibly an alternate rental location would be most useful.Lynda V.
Le client n'a pas laissé de commentaire.Gineen H.
Le client n'a pas laissé de commentaire.Alvaro P.
Nothing everything was greatRichard B.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.