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LETICIARENEE H.Customer Reviews for U-Haul of Huntspoint
Testimonials From Recent Customers
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The gasoline was at 3/4 of a tank, and while filling the gas at the end by mistake was looking at the wrong needle and overfilled and could not get credit which comes to about $20. This is not a way to do buissness.
OSCARARMANDO R.Ginebra
MARIOJOSUE R.Great experience with Miguel and Jeramiah. Great customer service!
Dulce P.Better customer service, honest workers
tony B.I like my service l received
DOROTHY C.Nothing......great service 👍
Kenneth C.Dolly I ordered was not in the truck and no one was at the location
Migdalia R.My appointment was at 9 I had to wait Till 9:30 for the van only two people working and lots of people waiting
Luis U.Nice and fast
Andrew B.Nothing other than lower the rates
Jaime R.I didn't like the way U-Haul employees talk specially when I was there to return the truck. I only dealt with two person I don't know others hopefully they r nice with customer. Customer satisfaction is everything
Mahabub S.Everything was great the young lady that helped me was amazing and made everything simple,awesome experience thank you !!!
Bryant M.Nice
Christopher R.Excellent and courteous staff. This was by far the cleanest u-haul I've ever rented. Will definitely return to this location for my rental needs.
Jesus M.Everything is good.
Vincent F.I think it's absolutely ridiculous that the U-Haul website doesn't state that rentals were on a first-come, first-serve basis. I was absolutely furious when i got to my pick-up location only to be told “oh yeah we are completely out of furniture pad and furniture dolly rentalsâ€. But of course I could buy some. It's not like I already put money down for my rental a week in advance. Now I have to drop an extra $120? Absolutely ridiculous. This is my first experience with U-Haul and before I even got in my truck, I was already saying to myself I would not do business here again
Jeremy S.Staff were helpful and friendly
Wilfredo G.The staff displayed exceptional customer service. Very knowledgeable, courteous, and attentive.I would highly recommend this location.
Lizette R.The employee didn't speak clear and has attitude. Speak very fast and no education.
Francisco M.Only I am waiting for the refund of the balance that I have not received yet. Merci
bethzabe G.I have renting IRenting U-Haul trucks there in the Bronx proximately 10 years and every year for my event and it is always remain pleasant respectful and available I've never had any problem with waiting or didn't get the truck that I needed.
Linda R.Very professional
lisa L.Izzie the hitch installer, did a magnificent job and he is extremely professional 👏 .
juan D.Great customer service.. professional.. attentive ,
WILLIAMEDUARDO R.Besides my self doing my own inspection , service was ok
Danny M.They charge me extra for cleaning i cleaned properly
Sukhvir S.Everything is good so I really appreciate about everything the service and customer service is really great
John L.Very profesionales
Miguel C.Please Check & Make Sure That Your Vehicles Dont Have Any Gliches.
JAMES D.Everything Was Amazing From The Moment I Walked In. I Didn't Get The Name Of The Young Lady Who Helped Me On The Morning Of June 15,2022 But Thanks To Her She Made Me Feel At Home.
Adony L.DO NOT RENT THEIR DIRTY TRUCK AND YOU PAY FOR CLEANING WHILE RETURNING IT. I received the truck DIRTY!!! I accepted it because it's just a truck for a day to use. I am not sitting or sleeping on it. But when I went back to return it, the man told me the truck is dirty, he told me if I don't clean it he will charge me $50 cleaning fee!!! I showed him the picture then I received it, it was dirty- he says well now it is more dirty!! ( I don't know when is more dirty, it was same). I read the entire contact paper that I signed- it DOES NOT say anything about cleaning. He said, “YOU WILL BE CHARGED A $50 CLOSING FEE!!!†So I had to drive another 6-8 miles back and forth, and clean his dirty truck. I will never go back to this place in my life, and tell everyone not to go there. NEVER GO THERE
Abdul R.Overall great experience 😊
Evealis F.Keep working with the Feedback that the Customers are Writing back to u-haul with.
Stewart T.I was very impressed on how swift the pickup/drop off was. The representative Stephanie Hunter was so knowledgeable and helpful. Answering all my questions and providing Excellent customer service. Every company should have employees/staff just like her. I would definitely be using this U-Haul location from here on out. Thanks for everything U-Haul. Bests, Mario Santana
Mario S.Helpful, friendly, staff, it was a pleasure Keep up the good work, Great for Business to have Nice Employees as you Do
Tyrone J.The van was dusty at the driver & passenger area,
Cristie O.Excellent service
Razu A.When we pick up the equipment, service was a little rough. But when we brought it back , service was excellent
YURIY Y.You're doing a good job keep it up
JORDAN T.The Staff was very helpful and pleasant. Thank you .
kirk M.You are good
JORDAN T.Customers service no good.
Ramon T.The staff is awesome!!!!
Luis M.Ashley Rojas was very helpful and extremely informative. This was an all around great experience.
Wendell G.todo bien
Ramon C.The skinny guy that works there is very rude and disrespectful acting like he was on drugs or something.
Wendemi S O.Stuff was great and it was a very easy process
MELISSA G.Customer service was excellent. Pleasant and accommodating.
christie P.Will do business again thank you
Carlos B.The employees that were in the office were fantastic. They should get a raise!
DeLacey F.I always see Griffen, Stefani, or Ashley and they're always ready to lend a hand! The manager Miguel has an awesome team behind him and the best part is.. they're always consistent. You can never tell if they were having a bad day! Keep up the great work Huntspoint Team!
richard Q.