Évaluations des clients U-Haul of Kings Canyon

Seven, the manager went beyond to help me coordinate the unpacking of 4 Uboxes, and even stayed open an additional 15 minutes to be sure everything was stress free for me. Without a doubt, the manager & employee's at this location deserve commendations! Excellent Service!!

You should double check to make sure an appliance dolly, if ordered by a customer, is in the truck.

The staff helped me fold the moving pads.

Very nice employees

Super good customer service

The people at this location were rude when I called.

Overall experience at the uhual locations were great. Only issue was that I called and reversed the trailer for a specific spot. When I get there, they advised me the trailer was in a different location. Waste of time, gas, and money. Horrible representative by not calling and telling me it had changed locations. But why even bother writing it here. Not like someone will respond.

ordered 15ft sept 25 got 10ft from different location oct 31 NOT HAPPY was called two days before and was sent to a location that does not exist found a location who showed me where to get the truck

Christian Garcia was great. He deserves a raise or promotion.

The manager was extremely helpful and nice with a good attitude. Would recommend a location to anyone.

Keep the pick up location the same as agreed when I made the reservation.I'm busy days like Saturday you should have more than one attendant at the counter it was really busy and it was a long wait.

To me everything was exellent nice customer service thank you for your service.

More employees at desk make check in or out faster

The workers at that U-Haul works super slow. Like they take their precious time like we have all day to stand there. I know there's mobile check out but we still have to go get the keys. Which I try to cut other customers and get my keys and I was told to get in line.

Christian the guy that helped me with my rental was a pleasant dude not only did he rent me a trailer and talk me into buying a trailer hitch 🙄 everything he did he did with a smile something you don't really see in customer service these days. if this review makes it back to him let him know I said good things

We'll expedited

Everything was good except the person who hooked the trailer never checked to see if the signal lights, brake lights were working. He just hooked the trailer and left. I had to check it myself.

The entire front end of the truck shook violently when I drove over 60pmh on the freeway, as though the entire front end were coming apart. I could hear & feel the brakes grinding like a chainsaw. The radio must have a short as it would randomly turn off, plus the radio could only access 2 FM Radio Stations. The truck has several severe dents & scrapes & the bed was dirty, as though the door had been left open during a wind storm.

Wait on the customers who are waiting quicker. Cost was a little too much.

The service was excellent it was fast and efficient I can't think of anything else very very happy

The line was ridiculously long, the employees were not wearing masks & unprofessional. And the truck I rented was dirty inside. It had dog or cat hair all over the seats & dirt all over the floor. Very disappointed.

The gentleman that help me was awesome. Polite, knowledgeable, extremely helpful, professional!!! What more can I say. Oh and a great bang for the buck!!!

We were not given any furniture pads and i had to call several times to get correct billing on one box and not two.

The customer service a this location was fast and friendly. I appreciate their kind and honest support. My experience there couldn't have gone any better. The staff was excellent

The right running light did not come on the turn signal worked and the brake light worked overall its a very good car dolly 👌

All good

Offer customer incentive: Return the rental in half of the time indicated for discount rental in future or prorate $ amount.

Our experience with the Fresno location was terrible. No one was available to help, they did not load the box on time, we could never get in touch with them. The Houghton Lake location was excellent and our driver, Novella, was helpful and very kind.

Great customer service! Very helpful and professional!

First, the treated us like we were stupid when we had a question regarding mileage. I asked her a question and she stated, “Yeah okay so what part didn't you understand?” ALL OF IT! She was rude rude RUDE! The vehicle (26”) needed maintenance. Bumpy ride and slow slow slow to accelerate. Almost sounded like it was going to turn off. Don't go here!

The employees are very friendly and helpful i like this place

both of the agents that helped me at check out and check in were great!!

Very helpful and friendly service!

I been using this location for many years and still sati with their services

No explanation regarding anything was given. Staff was friendly but did not explain any details. The truck also appeared to be poorly maintained. Horrible suspension made for a very uncomfortable drive.

perhaps a brief run down on the vehicles instrumentation.

Always great!!!!

Process was fast and easy..return was also hood

Every person that worked here that I dealt with was friendly, helpful, and went out of their way for me. Highly recommended. They need a raise on thier paycheck!

Having to give three references to pick a van for 4 hrs was boarder line un acceptable. On top of that, I was instructed to capture every single damage on the van before driving off otherwise it would be my responsibility. There were a bunch of little scratches and dings that I was asked to take pictures of with zero X stickers. If they were important damages, why weren't they already marked? I love uhaul and have used it multiple times in the past, not sure I will in future

Very helpful and courteous.

The attendant told me to return the truck in the city I was going to gave me no address just go to the closest one. When I got there they said that they did not have any of my information I was on hold for over 30 minutes to three different people it was my worst experience ever I will never use U-Haul again!

Excellent Customer Service!

Everything was great. The employees are always so helpful!

Nothing they do a great job great customer service great employees the best of the best that's why I keep going back to that location

Those guys over there and get the job done Seven and his crew are untouchable I would refer all friends and family without thinking twice five stars by far

Seating for customers at times there is a line and the wait can be long. Especially for us Older folks.

Overcharge way to much

Make it easier to rent and pick up using mobile app.

Please contact me about my broken items. DANIELLE GLENN 559.942.0052