Le client n'a pas laissé de commentaire.PETER M.
Customer Reviews for U-Haul of Lakewood
Pour nous contacter
Lakewood, WA 98499
(On the corner of Bridgeport and Pacific Hwy SW **NO ONSITE PARKING**)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.MARTHA C.
Everything was great was quick and easy. Was pretty much just able to hook up and go. No issues on the road.JONATHON T.
In addition to the first location not having a working trailer, the second locations trailer had a tire that would not hold enough air once the tow car was on the trailer. Frustrating!THADDEUS R.
The trailer I got had taillights that didn't work even though the break lights did and so did the blinkers. I got tickets for that.Jessica W.
The truck felt very unsafe. I believe the transmission is going out in it. These older trucks need to be retired. ThanksSTEVEN P.
Le client n'a pas laissé de commentaire.Daniel M.
â€œ30$ In town rentalâ€ yeah if you don't take it off the lot and don't get insurance, change yalls fucking advertising because y'all are straight up lying to peopleANTHONY A.
Luke was very nice at pick-up/drop-off. He was respectful and helpful on today. Thank you for your kindness.MARCUS G.
Le client n'a pas laissé de commentaire.CLIFFORD T.
Le client n'a pas laissé de commentaire.Eileen M.
Le client n'a pas laissé de commentaire.HERBERT H.
Le client n'a pas laissé de commentaire.Gaea S.
Le client n'a pas laissé de commentaire.Thomas B.
I would recommend that more staff is schedule for busy weekends.JULIE L.
Good staff, helpful.WILLIAM L.
Le client n'a pas laissé de commentaire.LORI C.
Le client n'a pas laissé de commentaire.Tuli L.
Le client n'a pas laissé de commentaire.STEVEN PAUL G.
Have a closer parking lot for personal vehicle. Have staff walk you through the car functions and features.MOUSSA D.
Alex was very helpful and very informative...ROBERT D.
Le client n'a pas laissé de commentaire.CONCEPTIA A.
Le client n'a pas laissé de commentaire.Candy H.
The truck ran as if it had not been serviced and needed either transmission or brake service. The worse vehicle we have rented and not good for 17 hour drive. Wont use Uhaul for future long distance.DEMETRIANN W.
Le client n'a pas laissé de commentaire.HERBERT H.
Actually have equipment at a full tank and not just under and tell me it's â€˜full'VANESSA B.
Le client n'a pas laissé de commentaire.TODD H.
The woman at checkout was very helpful!Kyle S.
Staff was super helpful and curtious.BRIAN W.
Le client n'a pas laissé de commentaire.NELSON M.
Le client n'a pas laissé de commentaire.Laura M.
Le client n'a pas laissé de commentaire.VICTORIA M.
General manager was an ass and was not helpful at all.JASMINE P.
Le client n'a pas laissé de commentaire.JOHN FRANCIS H.
Maintain the good customer service.BEVERLY L.
Le client n'a pas laissé de commentaire.CASSANDRA D.
Le client n'a pas laissé de commentaire.DARLENE J.
Le client n'a pas laissé de commentaire.James L.
This location didn't have the entire amount of Furniture Blankets I ordered. They gave me what they had- which happened to be enough. The Uhaul employees at this location were helpful, prompt, and efficient. In-Out in about 20 minutes.Richard P.
I would really recommend this UHaul location to my friends who live Lakewood area that plan to move in the near future.The staff were very polite and friendly.deborah P.
My visit was perfect...excellent crew...the service was GREAT!!! THEY COULDN'T HAVE MADE IT ANY MORE PLEASANT FOR ME!!!PRESTON B.
Le client n'a pas laissé de commentaire.CORINA-ELOISE T.
Le client n'a pas laissé de commentaire.KARIN N.
When item(s) are left in vehicle they should call and let them know that they found the item(s).TERESA G.
They to check the tries they may wearing need to oil the rollers on the roll up doorSTEVEN WALTER F.
Le client n'a pas laissé de commentaire.Brad J.
Staff was friendly, courteous, and professional.DENNIS M.
muy mal el servicio entregue e hice la entrewga via telefono y me cobraron 22 dolares mas segun porque mi hijo la entrego y no yo eso esta muy malVICTOR O.
Bit better cleaning of vehiclesJESUS V.
Le client n'a pas laissé de commentaire.REBECCA B.
They were very flexible when I needed to change size of van I also extended for an extra day. Will definately use them again!!WENDY M.
Le client n'a pas laissé de commentaire.BRIAN KEITH D.
Layla and Alex were great. They made the experience first rate and easy. Excellent service à la clientèle. Merci.DONALD W.
Clean the exterior of your vehicles.ESSIE H.
very smooth picking up and dropping off the truck. everything went very quickly and the staff was courteous & efficient.MICHAEL F.
Covid protocol bit extreme. Customer service bit lacking. Should be able to be safe AND friendly. Don't like pricedure for downloading driver's license. Check in went fairly quick tho. Don't like the procedure for having to do the review of condition of truck on cell phone.ROBERT V.
Le client n'a pas laissé de commentaire.Scott S.
Very happy with the whole processJAMES R.
Clean vehicle prior to renting. My wife had to thoroughly clean cub after picking up truck. Truck seemed to be in need of service, had doubts of it making the trip.Richard F.
Make sure the maintenance is done on the vehicles and parts aren't falling off the handle to roll the window down was falling off whenever I shut the door. The exhaust system sounded terrible and the check engine light was onTenadore S.
Le client n'a pas laissé de commentaire.TOMMY M.
Le client n'a pas laissé de commentaire.Taylor C.
The pick up and drop off locations were fantastic! Can-do attitudes and very helpful. The people in the phone with Uhaul are not as much so. Disorganized and just don't know what they are doing compared to the pick up sites people.TIMOTHY SCOTT S.
Le client n'a pas laissé de commentaire.GLORIA IMELDA M.
Le client n'a pas laissé de commentaire.EMILY C.
Drop off customer service was appalling..CODY N.
Le client n'a pas laissé de commentaire.Edwin C.
Le client n'a pas laissé de commentaire.CHARITO M.
Le client n'a pas laissé de commentaire.LARRY R.
This location is my least favorite. I'm a professional mover. I rent U-Haul trucks multiple times a month. This place has overcharged me multiple times. The claim was the fuel was lower than I got it. Even when I take pictures and provide proof. This location sucks. I book elsewhere when possible.Adam S.
Parking is backChristine P.
Le client n'a pas laissé de commentaire.CASEY M.
Le client n'a pas laissé de commentaire.Robert C.
Gas tank leaked at least 6 gallons of gas on my driveway, from a previously patched leak that should have triggered tank replacement Unable to complete my moveJOHN O.
Staff was greatTim D.
A couple of the desk people could have been a little more informational. Kind of had to pull some information out of them. They were nice though.CHRISTOPHER B.
Le client n'a pas laissé de commentaire.Hoon K.
Le client n'a pas laissé de commentaire.SAUL P.
Given van that was boxed in, then paperwork redone for different van, but billing wrong because both vans were on account. Had to wait on hold 40 minutes to get resolved. Customer service was very helpful and friendly.WENDY D.
Thank you U-Haul Lakewood team!! The vehicles were well maintained, and your customer service was excellent! Thanks for making our move easier!CONSTANCE E.
Thank you Uhaul, for a better moving experience! Everything flowed smoothly, the app was easy to use, and everything was on schedule! Lakewood U-Haul on Pacific has the best staff! They are friendly, kind and kept me on track with my move. Thank you Lakewood Team U-Haul for being so amazing!!Constance E.
The man serving was alone and very busy so he asked if he could email me my receipt. I agreed but when I finally got the receipt hours later he charged me an unexplained 20 $fee and I have been unable to reach them by telephone for an explanation - the call keeps going to corporate (with an estimated 25 minute hold time) rather than the Lakewood office. I would not recommend this office, they are understaffed for the amount of business they handle.Shelli S.
You made my moving day less stressful! It was easy to check-in and check-out. Your employees were nice and also efficient. Merci.JoEllen A.
I only use the van for approximately 2 hours. I returned it earlier than expected due to an emergency that came up. I was charged close to 200 $for a bunch of unnecessary "services" that didn't happen. Very disgusted and I will not use U-Haul again!Christina S.
The trailer I was renting had small issues with the lighting. The gentleman that was helping quickly got me into an other trailer and I was on my way. There was a little wait time but compared to the Tacoma location it was a much more pleasant experience. ðŸ'ðŸ¼ðŸ'ðŸ¼CRESPIN S.
They were very friendly and easy to work with when I returned the truck.Marjorie O.
Le client n'a pas laissé de commentaire.HUU A.
None. Great crew and serviceAMY D.
It did not appear that the outside of the vehicle was washed. We have pictures of all the bug spatters on the windshield and front end in particular. It looked like it was returned from a prior user and just sat until I picked it up without being washed.Alan H.
Le client n'a pas laissé de commentaire.Lynette W.
Le client n'a pas laissé de commentaire.LARRY K.
Attendant slammed the trailer into my vehicle.DALE F.
Le client n'a pas laissé de commentaire.Ricardo W.
I went 7 miles, the gage did not move from the full line but they said it moved 1/8 of a tank and charged me 9 $for gas. I protested but they said the gage was no longer on full. I said it was and sent them the picture with the 7 miles on the odometer to prove it. NOT good customer service to lie! I guess someone is looking for some extra cash. I'll go somewhere else next timeTOBY R.
Easy process to return.Karin B.
Le client n'a pas laissé de commentaire.PAUL B.
Le client n'a pas laissé de commentaire.Sandra M.
Le client n'a pas laissé de commentaire.MICHAEL Y.
Laeyla Ealy is amazing and extremely helpful. The auto transport was booked separately.GLYNIS C.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.