Évaluations des clients U-Haul of Langhorne

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul of Langhorne

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george F.
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Le client n'a pas laissé de commentaire.

Gary O.
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Great place to do business with.

Jeffrey A.
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Young man on duty was professional and helpful.

Thomas M.
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Le client n'a pas laissé de commentaire.

Robert L.
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Le client n'a pas laissé de commentaire.

Nicole A.
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Le client n'a pas laissé de commentaire.

Christopher B.
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The employee who helped us was very nice. He was helpful and polite.

Shirong Z.
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Le client n'a pas laissé de commentaire.

Daniel D.
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Clean the windshield before rental.

William C.
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The salesman was very friendly and the process was pretty quick.

Robert J K.
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Le client n'a pas laissé de commentaire.

Ronald F.
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Le client n'a pas laissé de commentaire.

Heather T.
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Le client n'a pas laissé de commentaire.

carmine B.
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We have use this service and location several times in the last couple months always found things excellent thank you

Shirley P.
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Le client n'a pas laissé de commentaire.

Brian T.
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Customer service was exceptional, made the experience simple and easy.

Jason K.
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The gentleman working at the location during my pick up and drop off was extremely friendly and helpful. He is a real credit to your organization.

Linda P.
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Very pleasant and easy experience over all . The employees were extremely nice and very helpful.

Michael D.
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Staff was very friendly and helpful.

Anthony M.
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Le client n'a pas laissé de commentaire.

Michael D.
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Person at the counter was very friendly.

Patrick D.
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Le client n'a pas laissé de commentaire.

Susan F.
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Very helpful guys.

jodi H.
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Le client n'a pas laissé de commentaire.

Patrick L.
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Le client n'a pas laissé de commentaire.

Amjad T.
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Le client n'a pas laissé de commentaire.

Helena F.
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Le client n'a pas laissé de commentaire.

Brian M.
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Nothing needed to improve, U-Haul Langhorne is excellent! Used their products/services twice in the past year, recommend without reservation. Good value, great service. Staff was very helpful.

Carla B.
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These guys where awesome!

Joann B.
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Le client n'a pas laissé de commentaire.

Carmine B.
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Ed, your representative was extremely helpful and competent. I could not ask for a better rental experience. thank you!

Richard U.
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Le client n'a pas laissé de commentaire.

Jeffrey S.
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Le client n'a pas laissé de commentaire.

Jeffrey S.
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Le client n'a pas laissé de commentaire.

Nina S.
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The gentleman who checked in my truck was friendly and available. Great experience start to finish!!! I will easily recommend UHAUL!!

Ivorine J.
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Le client n'a pas laissé de commentaire.

Richard G.
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Sweep out the truck. Don't leave a dolly in the truck that I needed to return separately Not able to call the location directly. Despite several calls to the local number it always forwarded to the call canter who could not help Don't take photos of info with a private cell phone Train the attendant on how to handle a competitive bid not just say "you can come back tomorrow, I just work here the manager is gone" Provide a copy of the contract not just say I'll e-mail a copy you can print it out ar home. His printer was out of toner.

Matthew G.
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Windshield wipers were not in the best of shape. Otherwise truck was in good condition. Personnel were friendly.

Peggy L.
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We had no problems, employees were helpful and friendly.

Marlene M.
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Le client n'a pas laissé de commentaire.

David E.
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Le client n'a pas laissé de commentaire.

Edward H.
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All great. Thanks!

william M.
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Excellent service and consolation. Very clean equipment and location.

Harsh P.
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Le client n'a pas laissé de commentaire.

Joseph H.
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They have excellent customer service.

Lyle S.
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Le client n'a pas laissé de commentaire.

FREDERICK S.
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For my needs the employee was very courteous and helpful. Keep up the good customer service.

Roseanne G.
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the two technicians there where great friendly, completed the install fast and gave me good advice about driving while towing the trailer rental

ROSE G.
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Le client n'a pas laissé de commentaire.

Glenn T.
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Very Happy every time I go to this location the staff is very helpful and friendly

MARK G.
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Nothing. It was a great transaction with no problems.

Larry D.
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Le client n'a pas laissé de commentaire.

Anthony S.
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They were extremely helpful and informative.

Douglas B.
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Le client n'a pas laissé de commentaire.

Louis M.
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Le client n'a pas laissé de commentaire.

Robert B.
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Le client n'a pas laissé de commentaire.

James W.
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The pickup of the truck and transporter was was perfect, Jason was great to work with. I was headed back to return the truck and called the office t at 640PM ( on 12/11/2019) and spoke to someone at the call center. They said they would notify the location ( Langhorne PA) that I was on my way. I arrived at 7:00 as per my phone and the clock on the dashboard of the truck and the employee locked the door and left while I was on site. He said to come back when they were open, ( he was rude and uncaring) This is not acceptable treatment. I will expect a call to discuss the matter and some form of compensation for my troubles.

Albert B.
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Both young men I dealt with were very polite and helpful.

John G.
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Le client n'a pas laissé de commentaire.

James E.
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Very courageous and helpful A pleasure working with U-Haul for my needs

Randall H.
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Wheres my free Eagles hat for being such a good,consistent customer? No....seriously,great service from Jason and Ed as always. Great U-Haul operation here. Randy

Gregory S.
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Guy at counter was great. Very helpful and upbeat. Customer friendly

Vinaykumar P.
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Le client n'a pas laissé de commentaire.

Timothy H.
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the customer service at this location was above all expectations, both going out and particularly the return. The service was outstanding, it is so refreshing to see someone go that extra mile for a customer. I own a small business and I know what it is to have a satisfied customer, but satisfied and happy. that almost unheard of. great job to all, Uhaul should be proud of these guys.

Gregory C.
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Ed took care of things , very professional , does a great job

evan L.
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I've dealt with Ed several times at this location and the guy is is about as courteous and dutiful as a Uhaul employee could possibly be. The call center completely screwed up my reservation. Ed deduced the problem and sorted it out with nothing required from me. Despite having his hands full juggling multiple customers by himself he hooked up my trailer and unhooked my trailer on return, making sure that everything was good to go in both instances. Strange to hear someone call me "Mr." anything but the courtesies are welcomed. Great location, deal with Ed.

Christopher M.
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Le client n'a pas laissé de commentaire.

Domenick T.
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Nothing, the guy at the counter was AWESOME and super friendly !!!!

Randall H.
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Cant think of anything. This location in Langhorne is superb,been doing business with them for many years and I use them a lot.

Robert T.
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Staff were polite and very personable.

Richard U.
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Called the 800 number to extend my rental and when I dropped off the truck, the guys were not aware that I extended the rental and their record showed that I was 3 days overdue.

Mary B.
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Le client n'a pas laissé de commentaire.

george W.
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None that I can think of presently. Thanks!

Ivan S.
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The guys at the pick up location were super friendly and very helpful.

Adrian U.
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Le client n'a pas laissé de commentaire.

Anthony F.
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Le client n'a pas laissé de commentaire.

tom H.
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I pre-checked in for 10 am reservation. I arrived at 955 but found myself 6th in line. Apparently there was a technical problem processing credit cards (or licenses, unsure which). The employee said he finally found a “workaround” and the line began to move more swiftly; however, that’s when a rental truck (driven by a customer) backed into another customer’s private vehicle. Your employee was on his own and had to take time to leave his check-in desk to talk to the drivers involved and call corporate (or another uhaul location) on how to handle the matter. He also had to briefly talk to the police who were called to the scene. At 10:25 I was checked in, however I was told my rental van had a full tank but when I got into the vehicle the fuel gauge read less than half tank (mileage was correct). I returned inside to report the discrepancy and had to wait for another customer to be checked in before receiving a new invoice properly reflecting 3/8 of a tank. I finally hit the road at 10:40, which was pushing it because I had a small window of time to gain entry at my destination (which was 58 miles away). When I returned the vehicle four hours later, I was checked out efficiently, however, my wife arrived to drive me home but was stuck on Route 1 because one of your trailer hitches was blocking the entrance. Another car arrived behind her wanting to enter your property, but being stuck further back on Route 1, honked at her repeatedly and flipped her the bird. Turns out the driver of the trailer had attempted to maneuver out of the way but in doing so hit a pole on your property. Bottom line: this Uhaul location needs more space—two accidents in one day (in the one hour I spent there) is an indication of just how cramped the site is. On a positive note, I found an unopen bottle of water in my rental.

lynn F.
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Le client n'a pas laissé de commentaire.

john G.
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Le client n'a pas laissé de commentaire.

Charles B.
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Le client n'a pas laissé de commentaire.

Eileen M.
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Jason was amazing! Great customer service!

Erik P.
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Le client n'a pas laissé de commentaire.

Kevin C.
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Le client n'a pas laissé de commentaire.

Leslie S.
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Le client n'a pas laissé de commentaire.

Rohit M.
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Le client n'a pas laissé de commentaire.

Randall H.
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Free coffee or even hot chocolate perhaps. Free Eagles hats to your better cudtomers such as myself. No kidding.....Jason and Julian are the best,cant improve on the service or equipment. Randy

Justin W.
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Le client n'a pas laissé de commentaire.

Kim A.
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The young men who were working were, polite, pleasant, and wonderful. Made me feel so welcomed and taken care of. You have great employees at this location!!!

Eileen T.
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Le client n'a pas laissé de commentaire.

Christopher W.
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Get your printer fixed

William B.
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The staff were professional, knowledgeable, thoughtful, and engaging. They are the reason that UHaul is a successful company.

Joann B.
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Le client n'a pas laissé de commentaire.

FELIX G.
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Customer service don't have good communication skills.

Nora B.
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Le client n'a pas laissé de commentaire.

Michael N.
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Le client n'a pas laissé de commentaire.

Ronald W.
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Le client n'a pas laissé de commentaire.

Suresh P.
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Customer service is best and friendly manner. Treat like family. 110% satisfaction from young kid manager. Very nice talking and proper guideline. Thank you to hired guy like this.

Catherine M.
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Reservation was set up for pick up from a different location. When I arrived at the location, the shop was closed and no one answered the phone. Pick up was confirmed multiple times. I then contacted the Langhorne location and they were able to assist me. Luckily they had a truck for me. This caused the pickup process to be extremely long and stressful.. additional miles were needed because I had to to out of my way

lajoyce B.
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Le client n'a pas laissé de commentaire.

William K.
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The staff was very friendly and helpful. We will use U-Haul again when the need arrises. Thank you

Non reviews have been submitted for this location.

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