Customer Reviews for U-Haul of Langhorne

4 153 évaluations

662 E Lincoln Hwy   Langhorne, PA 19047
(I-95 & Bus Rt 1)

(215) 752-8880

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 4h00 pm
  • 12/25/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(215) 752-8880

662 E Lincoln Hwy
Langhorne, PA 19047
(I-95 & Bus Rt 1)

Services dans cet établissement :

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 4h00 pm
  • 12/25/2022: Fermé
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Good experience, the van was clean and ready to pick up on time, no hassle with forms, in and out in 5 minutes. Return was also quick and efficient, again in and out in 5 minutes. Overall a smooth and efficient transaction.

Dwight D. 
Évaluation :
5

Manager was awesome answered all my questions and installed my hitch! Dropped car off promptly at 9am didn't take long!

Jeremy P. 
Évaluation :
4

The location and staff are fine, I rent there often. The problem this time was the age and condition of the truck. Pulled to right, oil leak, box leaked inside. Just overall, not very good condition.

Ron R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EUGENE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catherine D. 
Évaluation :
5

The staff were froendly and answerred all questions. I woukd definitely rent from the Langhone Pa location. Thanks

Sal T. 
Évaluation :
5

The guys working at the location were wonderful. Shane was very professional and helped us. Best experience.

Karen L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chris P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ron R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexander G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jamie S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rashae W. 
Évaluation :
5

The sales associate was very helpful and friendly and made our experience great. Je les recommande fortement. 

Jodie R. 
Évaluation :
3

This is the second time I've rented from here and not gotten the vehicle I reserved. First I rented a 10ft truck and got a van causing me to have to make multiple trips. Then I reserved a cargo van and got the truck. If you reserve online beware that you may not get what you asked for. It seems to be a system flaw and I'm not sure it has anything to do with the actual location. Their advice was to call directly to have better chances of getting what you asked for. Major inconvenience.

RASHEEM N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jennifer F. 
Évaluation :
5

We had a great experience at our Langhorne U-Haul from start to finish. Merci.

Sean W. 
Évaluation :
5

The staff were super helpful and took care of my drop off- I didn't even have to fiddle with the app. I definitely reccomend this location.

Daniel B. 
Évaluation :
5

The Employees as usual were extremely helpful, safety minded, and well organized,, Thankyou to The Manager Shane! Great work!

Jeremy P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elsa L. 
Évaluation :
5

Truck was super clean —- employees at pick up and drop off locations —were super friendly and helpful .. and really helped to make a move easy !! Thank You Mike Taffe

Michael T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joerg R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victoria O. 
Évaluation :
3

The installer was helpful, knowledgeable, quick, and Friendly.

michael G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan L. 
Évaluation :
5

Truck was Timely and clean! Shane the Manager was totally professional! I would recommend this to everyone!

Jeremy P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fredrick T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edwin B. 
Évaluation :
1

Have better customer service. Shane's name should be shame ….

nicole L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Loreselle A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Merritt S. 
Évaluation :
1

Nobody did the walk around prior to me getting the truck. The DAM hood was unlatched, which I notice a half hour later of driving. The front bumper was damaged and some interior trim was missing. Not disclosed to me when I received the vehicle. I know the job sucks, but have dam pride in what you do. At least you have a income, while many don't. Then when I returned, I had to ask the attendant to go check the truck, since the mileage was less then estimated and the charge. His enthusiasm was overwhelming, even my 17 year old son mentioned it to me. I was thinking it but said nothing.

David S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert W. 
Évaluation :
3

After hours drop off. Interior rub strip had started falling off again, left it in that condition with the hope that it would be fixed prior to the next rental.

George S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexis P. 
Évaluation :
5

Very quick and convenient location. Honestly, everything went so smooth I can't think of any improvements.

Kevin S. 
Évaluation :
3

Fuel wasn't completely full and they said it was returned it completely full also mirrors moved every bump. Driver side mirror arm was very loose. Anyway both loose and raining driving myself made it a challenge just sayin.

Kevin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond F. 
Évaluation :
4

Easy pick-up and drop off!

Andrew M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

maryanna S. 
Évaluation :
1

My reservation was moved to a location 20 minutes away. This caused me to lose time for my movers and have a more expensive rental because of the distance we had to drive. Not only this, the Langhorne manager was the rudest person I've had to deal with in a while. Arrogant and a jerk

valeria S. 
Évaluation :
2

I bought boxes too, and they let me walk out without getting them I'd like a refund for the boxes. There was a lot of play in the steering wheel. I didn't feel safe driving this thing. Clean? Sure. Well maintained no.

Colin B. 
Évaluation :
2

I took insurance out on the vehicle somebody hit me I had insurance on it and then you guys try to withdraw $194 from my account without even notify me

Michael F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Susan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda T. 
Évaluation :
5

your crew in Langhorne Pa very good. Please give the a pay increase. Very Hard working. Say Hi to the Shones . Jim Best

Jim AND Judy B. 
Évaluation :
2

I scheduled to pick up at 8:30 using my phone. However, when I got there at 8:30 and tried to use my phone, it said I had to wait for business hours (which was 9 AM). I called the main line because I was not quite sure as to why. I suggested maybe who ever had it before me did not return it on time and she said she can see on her end that there were other trucks available and that was not the case. The woman on the phone said she was not sure why someone didn't put the keys out and set up the mobile check in and that I would need to ask when they opened. I came back at 9 and the person behind the counter did not care that I was upset and he could not give me a reason as to why my reservation was not complete on the company's end. I asked for a manager and he gave me your card. I asked for some type of compensation and he said he couldn't give me any. (So I still paid the $68 for the rental.) On top of that, I paid multiple people to help me move. So from 8:30-9:30 when I got back with the truck, they just stood around. That's $150 that was out of my pocket for them to just stand there because someone at your location did not complete my reservation. This is unacceptable. I have rented from Uhaul before but I am not sure if I ever will anymore after this experience.

Jacqueline Y. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph C. 
Évaluation :
3

The truck I rented was absolutely horrible to start. The steering wheel locked up and wouldn't allow me to start the engine without 10-15 minutes of wrestling with the keys and steering wheel. I had to do this every time I started the truck, most notably the time I was stuck in a gas station for 20 minutes before I was able to get it started. When I told the worker upon truck return, he shrugged his shoulders and said sorry, yeah it kind of does stink the truck doesn't work well

Mark F. 
Évaluation :
5

Overall the experience was good. In and out within 15 minutes. Rep did a great job. Vehicle was clean except the windshield and washer fluid was empty.

Chris H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
5

It was literally minutes before closing time. I asked the person working if he wanted me to do the 24/7 return option. I'm sure he wanted to get home on a Sunday. But he insisted no. He would take care of me.

Michael D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL N. 
Évaluation :
5

The tire pressure sensor was not synchronized so it threw an error code. Please fix so the next customer doesn't have to deal with it

Esther W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charlotte T. 
Évaluation :
5

They were very helpful and awesome!

jennifer G. 
Évaluation :
4

The truck's starter is hard to turn. Helpers at the location were all wonderful. Merci!

JenniferK D. 
Évaluation :
3

App experience was difficult and froze a lot making us repeat pics a lot. Wouldn't do again

Mercedes L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

michael R. 
Évaluation :
5

Everything went smoothly and the managers were easy to work with

EUGENE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen S. 
Évaluation :
2

Nobody called the day before by 6. I then had to get the tuck 1 hour later than wanted from a different location. When calling the nation wide support, I was hung up on 2 different times.

Liam G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

VERONICA F. 
Évaluation :
5

The two guys that was in this establishment were really professional and I thank them immensely

GARY S. 
Évaluation :
3

Passenger Mirror did not lock in place. It constantly moved during our trip. They were unable to fix it at the pickup location. We were told to call in from the road and someone would come out to fix it. Instead my husband tied a rope from the mirror to the hood hinge. That solved the problem. Easier than being inconvenienced on our long road trip!

Nancy and Mark S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Djimpson M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Janelle K. 
Évaluation :
5

I like this location better than Bensalem .

Susan H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William M. 
Évaluation :
5

The man who helped me, I believe his name was Shane, was really great! Answered all my questions patiently and made the process so easy and quick. And the cargo van was so clean and nice and easy to use, especially the drop off process was really nice and easy. Thanks so much!

Carter G. 
Évaluation :
4

There was animal hair on seats, other than that vehicle was acceptable. Mobile return has some glitches, processing was slow and reset a couple of times, but was successful.

DOREEN G. 
Évaluation :
5

I have used this location a few times. They are always helpful.

William W. 
Évaluation :
5

Excellent service à la clientèle. Unfortunately the air conditioning in the truck I rented was not working. All other aspects were great!

John F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUSTIN K. 
Évaluation :
3

Get off the phone while waiting on customers.

Barry A. 
Évaluation :
4

The bed of that trailer was a little dirty, when i cleaned it before i gave it back i did a better job not wanting to get a charge for it.

Frederick F. 
Évaluation :
1

I reserved this transport at a convenient location, and 4 days before my move I was routed to this location. I was promised a discount for the inconvenience, and now Uhaul refuses to refund me or even provide the recording of the conversation I had with the original location that promised the discount.

Dylan F. 
Évaluation :
4

My experience overall was positive. Both of the employees that I encountered were professional and kind.

Dave J. 
Évaluation :
5

Super easy transaction with good employees. Pickup and drop off went smooth. Even upgrading my accommodation was made simple by the gentleman that checked me in.

Michael C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cathrine R. 
Évaluation :
4

Wipe down the inside of the car with a disinfectant or clean it a little.

THOMAS D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Miguel S. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Cemil P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nareshbhai P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alex O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brett M. 
Évaluation :
2

The representative at the counter lied to us that we couldn't drop the truck in a different city while my friend did a week before. Terrible!

Gennady V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

T R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAVON M. 
Évaluation :
5

You can't get anything better than "Excellent." Especially, it was a holiday weekend. My family and I are grateful for the excellence the office staff provided to me. Darcel D. Davenger

Darcel D. 
Évaluation :
5

The entire staff at this U-Haul location were professional and friendly!

eric B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia C. 
Non les évaluations ont été soumises pour cet établissement.

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