Le client n'a pas laissé de commentaire.Vicente D.
Customer Reviews for U-Haul of Lawrence
Pour nous contacter
Lawrence, MA 01841
(Limited on-site parking Street Parking available)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The place I was supposed to pickup the truck had to change, and then the truck I reserved didn't show up, but they did get me another just in time to be able to have the movers load it up. Everything worked out in the end, but it was a bit stressful for me. They were very pleasant and did everything they could to make it happen. Merci!Risa G.
The customer service was excellentâ€¦YOLANDA A.
The truck had a strong smell of marijuana inside and passenger mirror was broken and was held on with rape which kept moving while driving, but the truck itself was clean just had bad smell of marijuana.Jhopse G.
Le client n'a pas laissé de commentaire.Freddy E.
Le client n'a pas laissé de commentaire.Kyla D.
Le client n'a pas laissé de commentaire.Romilio R.
Le client n'a pas laissé de commentaire.Joseph J.
Le client n'a pas laissé de commentaire.ARNALDO M.
Good customer service provided the guy was very professional and very helpfulJUAN V.
Le client n'a pas laissé de commentaire.Ann Marie H.
Le client n'a pas laissé de commentaire.Toby O.
Le client n'a pas laissé de commentaire.Giovanny K.
Le client n'a pas laissé de commentaire.reynis T.
Small lot in a bad area. Le service à la clientèle était génial. Location bad, service top notch.William Cosmo S.
The man I spoke with throughout my rental was amazing!!!! Very polite, very professional.Danielle R.
Le client n'a pas laissé de commentaire.Domingo U.
Auto transporter brakes did not work well. I suspect that the surge coupler was not properly lubricated. The tie down ratchets were also not lubricated.Russell A.
Le client n'a pas laissé de commentaire.Gina C.
Le client n'a pas laissé de commentaire.ALFREDO P.
There was so much paperwork that was confusing and I feel unnecessary to be able to rent a vehicle (I.e out lease that we do NOT have a cop of so bad to get one on a day that everyone was gone for the day from out office)John D.
Le client n'a pas laissé de commentaire.MICHAEL C.
We had an excellent experience with this UHaul location. Reserving went well, the gentleman who checked us in was helpful and courteous, and the 17 foot truck met our needs nicely. Thank you for your assistance with our move, it was most appreciated.Jesse M.
Le client n'a pas laissé de commentaire.Dennis W.
I paid for a dolly but it wasn't in the truck then when I got to the location to return it the gentleman who returned made it seem like he didn't believe me that I didn't get the dolly. I wouldn't steal a uhaul dolly. I was very upset that they didn't equip the truck with the dolly and I am even more upset that I was made to feel like I stole the dolly. I don't know their names but it was on Saturday July 2nd in the night around 630-7. Very upset with how I was treated.Timothy K.
Great response Great Van great prices ðŸ‘ðŸ‘¨â€ðŸ”§ðŸšðŸŒï¸John S.
Le client n'a pas laissé de commentaire.Terry B.
Truck was a little old ... no charger receptacle for phone (only a 12 volt charger) ... otherwise truck ran well l, was clean and the pickup and drop experience was great.TODD M.
Le client n'a pas laissé de commentaire.Donald A.
Le client n'a pas laissé de commentaire.Charlie A.
Le client n'a pas laissé de commentaire.Daniel M.
Le client n'a pas laissé de commentaire.Mark M.
Le client n'a pas laissé de commentaire.EDWARD A.
Very good attentionLidia G.
Le client n'a pas laissé de commentaire.BOB P.
Le client n'a pas laissé de commentaire.David A.
Great staff. Very friendly and very helpful. We will be renting again soon.MCEBISI X.
Le client n'a pas laissé de commentaire.Christopher B.
The location needs to move to a larger lot on a less congested street. The staff was very helpful however. The UHaul online check-in system is rediculously complicated and time consuming. One should not have to pay a 20 $fee to simply drop off the vehicle and keys.John M.
Their parking lot is nuts!JOSEPH C.
The ac was not working it was 98 degrees I was meltingMARKENDY J.
Jeff was as always one of the best u-haul employees that I had deal with. I missed little Mike. Always a pleasure to rent from Lawrence U-haul.ANDERSON T.
Waited in line a bit, but the people were friendly and helpful. Good overall experience.William M.
Le client n'a pas laissé de commentaire.Paul P.
Excellent goodFELIX M.
Le client n'a pas laissé de commentaire.Argenys G.
Excellent and warm staff. Very quick too- which I've never seen at a UHaul before!Philip M.
Le client n'a pas laissé de commentaire.Wilma S.
Le client n'a pas laissé de commentaire.Christopher C.
Excellent customer service and I will definitely be going back to the Lawrence location if I ever need to rent a truck again in the future!JOE P.
The staff was great They make u feel like family very organized and professional great experience!!ben P.
This was the most pleasant experiences I have had in your stores. The rep was personable, polite, friendly and just a really nice guy.ISAAC N.
Rep was awesomeMichelle T.
After a bad experience with the Lowell location, due to the manager actions, I got the offer to pickup the equipment in Lawrence, it was a longer driver but totally worth it. The team was super nice and friendly, very professional. I had a great experienceRuben G.
Le client n'a pas laissé de commentaire.Helen S.
Le client n'a pas laissé de commentaire.Jessica G.
Le client n'a pas laissé de commentaire.ERVIN O.
Friendly and efficient service. I was in and out very quickly when picking up and dropping off the truck.RAMON T.
Le client n'a pas laissé de commentaire.HONG Z.
The website for returns is AWFUL. I shouldn't have to fight with the site to upload requested photos. I spent 15m retaking photos for the site to just not work. It continuously allowed the option to take a photo, but once it was taken, the images wouldn't upload. Please fix for future returns because the process would be mutually beneficial.Chris M.
Le client n'a pas laissé de commentaire.ORLANDO B.
Le client n'a pas laissé de commentaire.SAID K.
Le client n'a pas laissé de commentaire.Florimundo O.
Le client n'a pas laissé de commentaire.ANGELLUIS R.
The staff were extremely helpful, friendly and polite. Only issue is the limited parking.JOHN D.
Customer service representative was outstanding. Everything went well!MARK A.
Hard to get in and out of. The trailer jack was broken and I had to tie it up with a rope to use the trailer.Jeffrey F.
Your employee at desk was wonderful. Very helpful and friendly.Nathalie A.
Le client n'a pas laissé de commentaire.Stephanie D.
Staff is super great, equipment is great, only problem is the very crowded location. Zero onsite parking.Norman T.
Le client n'a pas laissé de commentaire.JAMES G.
Le client n'a pas laissé de commentaire.Thomas P.
Jeff the manager was SUPER NICE! The wait was insanely long. The parking lot is blocked off half the time so you can't even pull in. It's a complete nightmare. 3 people in line and you wait over an hour. That guys NEEDS STAFF AND LOTS OF IT!!!!!!Michael P.
Le client n'a pas laissé de commentaire.Maylin R.
Le client n'a pas laissé de commentaire.Ernesto T.
Staff was friendly and helpful, the location is just difficult for a driver that isn't experienced with larger vehiclesTimothy B.
Le client n'a pas laissé de commentaire.Johnathan K.
Le client n'a pas laissé de commentaire.Christopher N.
Le client n'a pas laissé de commentaire.FLORIMUNDO O.
The manager Jeff has helped me many times over 20 years and is the consummate professional. Five âï¸âï¸âï¸ðŸŒŸ âï¸ For JeffJAMES B.
Le client n'a pas laissé de commentaire.RAUL P.
Le client n'a pas laissé de commentaire.VALERIE G.
Le client n'a pas laissé de commentaire.ALTAGRACIA D.
Le client n'a pas laissé de commentaire.JOSE L.
Le client n'a pas laissé de commentaire.ANGEL R.
There's a little confusion in the return process during after hours. Thus according to the paperwork there's a button to press before dropping the keys and the contract and it's no where to be foundKWAKU K.
Le client n'a pas laissé de commentaire.GRANT J.
Le client n'a pas laissé de commentaire.Richard M.
Excellent and easily accessible location. Both of my rental agents were friendly and personable. Van was clean and easy to drive. Highest recommendations!Peter D.
nice people!SEAN E.
My rating for the location is above average only because the amount of space is limited for pulling in and waiting if you have someone picking up. In other words the space is cramped. But service was absolutely excellent! Very pleased overall.Patricia K.
Anderson was friendly and knowledgeable, and helped me get the truck I needed same day even though I don't call to inquire until 10:00 AM Saturday. He also went out of the way to let me know I could save money on mileage if I could wait until Sunday to move. Well done Anderson!!JOHN K.
100 % excellent service nice guysxavier M.
Le client n'a pas laissé de commentaire.RACHEL M.
Jeff and his team have always treated me with respect. I liked the new kid, I think his name was Mike. Lawrence is and will be my box and rental place with Jeff as the Manager.Anderson T.
I had rented and used a van for around 3 hours but when I returned home, I had a lot of bug bites. I have previously rented from other uhaul locations without any issues. The driver seat of the van I rented definitely needs bug treatment. Thankssathish kumar S.
Le client n'a pas laissé de commentaire.WILMA S.
Le client n'a pas laissé de commentaire.Modesto P.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.