I HAVE REACHED OUT TWENTY TIMES AND I NEED A MANAGER . NOOE RETURNING CALLS. hUGE PROBLEM OVER CHARGED STOLE VEHICLE IN ERROR WRONG CUSTOMER. I NEED A CALL ASAP 203-619-1809 THANK YOU HORRIBLE EXPERIENCE OMG NO CUSTOMER SERVICE NOONE ON PHONES AND NO RESULT MONTH LATER STILL!!!!jorge O.
Customer Reviews for U-Haul of Meriden
U-Haul Truck Share 24/7© Location
Pour nous contacter
Meriden, CT 06450
(I-91 Exit 16)
Services dans cet établissement :
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What is 24/7?
It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Le client n'a pas laissé de commentaire.steven O.
Always friendly, fast and helpful at this locationJonathan B.
Nothing is perfect for me .Zoraida C.
They were closeivan R.
Le client n'a pas laissé de commentaire.marc S.
Le client n'a pas laissé de commentaire.Sonya T.
Gee Is an amazing asset to the company. He is unbelievably personable at all times of the day and made the check in and check out experience a much nicer and less stressful event.Matthew M.
Le client n'a pas laissé de commentaire.THOMAS B.
Le client n'a pas laissé de commentaire.Susan L.
Le client n'a pas laissé de commentaire.ramon O.
Amazing customer service. I will continue to use only this location. They are the best around.Hope E.
Le client n'a pas laissé de commentaire.Thomas K.
Le client n'a pas laissé de commentaire.WILLIAM G.
Nothing was ready when I came to pick up my van even though I booked it the day before. I can't drive big vehicles and I only really needed the van because even that was bigger than I needed. But since I needed it urgently I had no choice but to quickly call customer service and use whatever was available (a massive 17 ft one) and hang up as fast as possible and GO. I didn't get any sort of discount and having a bigger truck to drive definitely did not benefit me at all it made my move a disaster but what can I do, it couldn't fit in my car.Sebastian R.
Le client n'a pas laissé de commentaire.Charles B.
Really nothingSharon R.
Le client n'a pas laissé de commentaire.Bob S.
My family and I were stressed about moving can't complain on how the process went Thalia I believe her name is young hispanic girl helped us out very professional knows how to make someone's day ! truck has a check engine light I informed her about it and was right on it no doubt 10/10.Troy P.
I think his name was Gee, the associate who helped me set up my pick up and drop off at the store was very helpful and friendly. Really made the experience pleasant and less stressful.Campbell O.
Le client n'a pas laissé de commentaire.Michael P.
I had NO trouble at all! The gentleman behind the counter was extremely professional, helpful and pleasant.Carol C.
Great customer service!Jim D.
Le client n'a pas laissé de commentaire.Lucille U.
Making sure the check in service on web page actually worksBryant S.
Le client n'a pas laissé de commentaire.CRISPIN N.
The Uhaul Representative Thallia Ortiz was absolutely great I have no complaints. She handled everything professionally all alone and is in fact very knowledge on what she is doing had a perfect answer to all of my questions not only that she went above and beyond to make sure my rental went smoothly Thank you !Lisa F.
Nothing. All met my expectations. Gee, the manager on site was awesome to work with! You should give him a raise!Stephen H.
Le client n'a pas laissé de commentaire.Catherine O.
Le client n'a pas laissé de commentaire.Sharon W.
Le client n'a pas laissé de commentaire.Living K.
Le client n'a pas laissé de commentaire.Guillermo P.
Le client n'a pas laissé de commentaire.Gleybell P.
The First location that I went to, the vanI rented wasn't there. The service person at the store was rude. Called U-Haul directly, U-Haul's Customer Service person was awesome. Got to the Meriden, CT location and the on-site person there was great, couldn't be better, I would drive the extra distance again just to use this location based on my experience.Thor S.
Le client n'a pas laissé de commentaire.Mark L.
Associates were very friendlyken H.
Thalia was excellent. Very friendly and pleasant. You need more people like her!!James P.
Le client n'a pas laissé de commentaire.Rodrigo O.
Le client n'a pas laissé de commentaire.DEANA Z.
Very courteous staff.Elliot M.
Gee Bonhomme was amazing. His customer service is amazing.Sarahi A.
I have used this location many times. The staff is great. Always have the equipment I ordered. Very convenient and fast in and out. Great service!!Harry S.
I asked for a discount considering how dirty the vehicle was and was told "no, not even I get a discount." I spent 30 minutes cleaning the vehicle and wiping the interior down because of how disgusting it was.Ahmad K.
When reserving the truck confirmed location of 200 Church Street in Wallingford, completed the check in and referenced emails and dashboard confirmations for locations and what truck was to be picked up. Once arrived at the station, no truck could be found and go back into dashboard to see location had been moved and now 15 minutes further and +15-20 more miles added to trip in total. Check in once at location was seamless, customer service personnel was kind and receptive. Once returning the vehicle, contract wanted to charge extra day to vehicle due to ~15 minute difference in end time drop off. Thankfully for customer service rep, it was removed, but had he not been on his game, UHaul would have charged me for extra time that was due to their incompetence. Gross business practice and hope to never have to deal with their slimy/gross negligence business again.Rich M.
Le client n'a pas laissé de commentaire.Anton S.
The agent was helpful and made the drop off easy.Earl T.
Personnel on site were very friendly and professional.Edward H.
Rented a pickup but the bed was full of stone. I had to clean it out.Mark F.
GEE provides excellent customer service. U-Haul should be very proud to have him as their employee as he is very friendly, knowledgeable and offers superb customer service.Les B.
Le client n'a pas laissé de commentaire.Michele M.
All very good here - met 2 staff on different days.Ian B.
Le client n'a pas laissé de commentaire.Luke M.
Le client n'a pas laissé de commentaire.Marisol R.
Excellent customer service!Les B.
Excellent service, friendly and professional employees. Keep up the good work.Edwina L.
Le client n'a pas laissé de commentaire.Lori D.
Gee was great!MARGIT L.
Staff was great, both at pick up and return. ThanksJohn C.
The representative was awesomeCinque W.
Le client n'a pas laissé de commentaire.Robert S.
Representative was very friendly, helpful, and made the rental experience better than others.Thomas B.
Le client n'a pas laissé de commentaire.Darrell W.
you charged my card for three days and i only rented it for one day. charged me over 400.00. this is unexceptableMarwin M.
Le client n'a pas laissé de commentaire.Sanam Y.
Better sales training for staffChazaree S.
Le client n'a pas laissé de commentaire.Bernard M.
Le client n'a pas laissé de commentaire.Verrone-Cadorett D.
The guy who helped me name is Gee he was so professional and very kinddenise B.
Everything was greatjoseph C.
Le client n'a pas laissé de commentaire.Krystin C.
Truck needs some mateniceWESLEY B.
Le client n'a pas laissé de commentaire.Nicholas T.
Le client n'a pas laissé de commentaire.SCOTT R.
The Meriden team at the East main st location did a fabulous job taking down my reservation and getting me a truck ready on such as short notice.MOHAMED C.
Le client n'a pas laissé de commentaire.SARAH T.
My only recommendation is to reduce the steps to check the vehicle back in. The fees to rent the vehicle $19,95 vehicle vs. what you actually pay $81 should be made clearer up front (people are on a budget). Miguel was very helpful!KISHA Z.
Employee did not tell me I had to follow a link prior to taking the rental truck which caused problems at return and had to clean the snow off the truck. Spent approximately 20 minutes getting checked in because apparently computers weren't working. Had to go to a different location to speak with the manager which she helped me and took care of the issues at return.ERNESTO G.
Le client n'a pas laissé de commentaire.Dominic R.
Le client n'a pas laissé de commentaire.ALAN W.
Le client n'a pas laissé de commentaire.DELVIN S.
Le client n'a pas laissé de commentaire.Michael C.
Le client n'a pas laissé de commentaire.RONALD W.
This process was so easy and user friendly. Merci.Kaitlin D.
Jose is a sweetheart â¤ great customer serviceSHALONDA G.
Agent was great.TIMOTHY L.
Le client n'a pas laissé de commentaire.JEREMY C.
I don't have much to say. All I can say Jose was excellent and he explained to me every details or information I needed to know before I left the lot.VALENTINO C.
Le client n'a pas laissé de commentaire.Francis F.
all good.CARL P.
Le client n'a pas laissé de commentaire.VICTORIA L.
Le client n'a pas laissé de commentaire.BRILEY S.
Le client n'a pas laissé de commentaire.TIMOTHY J.
Le client n'a pas laissé de commentaire.KARL F.
Le client n'a pas laissé de commentaire.WILLIAM G.
Le client n'a pas laissé de commentaire.Millie H.
Le client n'a pas laissé de commentaire.PRISCILLA E.
Le client n'a pas laissé de commentaire.BURNELL B.
Great cashier/Uhaul employee eeeMATTHEW M.
Le client n'a pas laissé de commentaire.TERESA B.