Broken straps on trailer couldn't use themPatrick L.
Customer Reviews for U-Haul of Middletown
Pour nous contacter
Middletown, NJ 07748
(Located between New Monmouth Rd and Kings Hwy)
Services dans cet établissement :
- Du lundi au jeudiDe 7 h am à 7 h pm
- VendrediDe 7 h am à 8 h pm
- SamediDe 7 h am à 7 h pm
- DimancheDe 9 h am à 5 h pm
Heures d'ouverture spéciales
- 12/24/2022: 7h00 am à 4h00 pm
- 12/25/2022: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
they rented me a van with one wind shield wiper and it rained that day (in the forecast). I told the guy when I returned it and he knew about it and said a part was on order! UNSAFE. And I paid full price.BRUCE G.
Pleasant professional staff . Good experience overallPaula S.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.Jacqueline E.
When I booked my reservation online, I paid for a hand truck that could be used for moving appliances. When I got to the location, the clerk informed me that they never have those items available. It was a big inconvenience for my entire moving experience. She was able to refund the amount paid for the equipment, but by then it was too late to even do anything about the situation. Not happy.JOSEPH V.
I didn't order ahead of time I just walked the manhelped me gave me instructions on what I had to do and I was out in 15 minutes what could a person complain about I would absolutely use uhaul for my truck needsPeter L.
Clean,professional Courteous As usualJOHN F.
Le client n'a pas laissé de commentaire.John D.
Pete was solid - easy to communicate with.Cory M.
Drop off fuel should reflect the actual fuel amount in the truck, not say it is less then charge my card for extra fuel.dennis H.
Staff very friendly and very professional. Good availability. Fast service.dmitriy K.
Le client n'a pas laissé de commentaire.Joseph A.
The guys at Middletown are super efficient, particularly Benjamin. I've been pretty much renting a trailer every other weekend for the last few months. They have me in and out within a matter of minutes and hooked up ready to go. Excellent work guys.simon T.
great service thank youEstuardo G.
The interior of the truck was wet. Not sure if that was due to them hosing it down or there was a leak. My movers had to find material to put down so my stuff would not get wet. It was clean.Linda P.
Le client n'a pas laissé de commentaire.Dalton D.
Le client n'a pas laissé de commentaire.Darlene D.
all ok ; great service thank youEstuardo G.
Jacob was really helpful.Sean M.
I had a great experience, you guys made this process very easyâ€¦Robert F.
Le client n'a pas laissé de commentaire.SEAN C.
Le client n'a pas laissé de commentaire.james O.
I was over charged for my rental.Allison S.
Amazing customer service support - everything was explained in a very transparent and concise manner. Very convenient way to return the truck after hours. Very positive experience. Merci.leon S.
Just to thank you very much for your easy, fast and automated process. You showed a great customer service for all what I have requested, whether, it was online, by phone or in person. Once again, thank you.Fuad J.
Le client n'a pas laissé de commentaire.Daniel M.
Great customer service and very accommodating. Easy reservation process. Fortement recommandé!Christine G.
Le client n'a pas laissé de commentaire.Chadd S.
The sales person was extremely helpful and friendly. Very positive experience.Donna A.
Le client n'a pas laissé de commentaire.Trevor R.
Vehicle was clean and in perfect condition. Customer service was excellentCraig K.
Le client n'a pas laissé de commentaire.keith P.
The cashier let a woman behind me do her business while I took a second to look up a phone number.Anthony S.
Everything was perfectshmuel K.
Good serviceMichael G.
Le client n'a pas laissé de commentaire.ROBERT R.
I had a very pleasant experience. The employees were friendly and accomodating from start to finish. I would send anyone here for this type of service. I wish I had gotten the names of the people who helped me to call them out. MerciTrish M.
Le client n'a pas laissé de commentaire.Matthew M.
Le client n'a pas laissé de commentaire.chris D.
Excellent customer serviceCraig K.
Le client n'a pas laissé de commentaire.JON C.
Le client n'a pas laissé de commentaire.Erin D.
The gas gauge dropped by 1/4 tank when I pulled out of lot. Had to put in $20of gas for an15 mile rental. Advertise the fee if $19 does NOT include mileage - this is is deceptive.Ellen D.
Le client n'a pas laissé de commentaire.Richard L.
This is the BEST U-Haul location in Monmouth County!!! Benjamin is such a nice guy & always helpful!!! The van & trucks are always clean, gassed up & ready when I arrive!!!Maggie M.
Le client n'a pas laissé de commentaire.Richard V.
Le client n'a pas laissé de commentaire.Karen B.
Le client n'a pas laissé de commentaire.Michael M.
Improve customer service, the man on the phone was rude abd nasty when I was trying to locate another truckBarbara L.
The Staff was very friendly and helpful.Bob A.
other than a better waiting room, the nothing to improve, other than the need to clone the installation technician, you need three of him!!James F.
Le client n'a pas laissé de commentaire.Tiela V.
Did nice work and friendly.Nick F.
I had a great experience. I was able to schedule an appointment on-line. The work was done in a couple hours. All good.Jeffrey P.
Le client n'a pas laissé de commentaire.David R.
The absolute best U-haul franchise location i've ever dealt with in 25 yearsAndre S.
Le client n'a pas laissé de commentaire.MAURICE R.
quick installation quality workKenneth M.
Good job --- easy to scheduleSteve S.
Everything went well ThksRobert H.
Hire more people as you have working there.JEFFREY R.
The staff was very friendly and beyond helpful . They made sure we had what we needed and also offered various items may need. All tires were checked and topped off as we inspected truck. It was good to see the newly hired young lady was being helped by staff and not just left tp figure it out like some companies do. Would recommend this location to all .Jacqueline Steph M.
Your staff were on point, knowledgeable and extremely polite.GARY M.
Le client n'a pas laissé de commentaire.Kenneth G.
Le client n'a pas laissé de commentaire.Glenn L.
Ben and his crew did a magnificent job getting me what I needed and out the door in a timely manner. I cannot thank them enough. My fundraiser will be a huge success because I was able to get the larger van. I just wish the weather had cooperated.Darlene K.
Le client n'a pas laissé de commentaire.Allyson A.
Le client n'a pas laissé de commentaire.genevieve C.
Customer service is excellentCraig K.
Le client n'a pas laissé de commentaire.Regina S.
always recommend this location The best serviceJerry D.
Staff was great and very knowledgeable - was in and out of there very quickly with truck I neededIAN I.
Le client n'a pas laissé de commentaire.Brian M.
Excellent serviceWilliam P.
Fantastic customer service at this location.Joseph F.
Brian was very professional and helpful at the Middletown location. He made the trailer rental process very easy. Merci.WILLIAM G.
Le client n'a pas laissé de commentaire.Moe S.
Very professional staff. They are efficient and answer all the questionsCraig K.
The Best PlaceJerry D.
This is the best U Haul i have ever used Great people High respect for the customerJerry D.
Le client n'a pas laissé de commentaire.Anthony L.
Le client n'a pas laissé de commentaire.Ciara L.
Very efficient & friendlyROBERT R.
This is the BEST U HAUL LOCATION IN MONMOUTH COUNTY!!!Maggie M.
Contacted this location several times. Tony Aqulino is using my email. He is renting equipment using false information.TONY A.
Great staff, great pricesPeter C.
Check equipmentFrancis F.
Le client n'a pas laissé de commentaire.James D.
Le client n'a pas laissé de commentaire.adrienne S.
Le client n'a pas laissé de commentaire.Michael P.
Le client n'a pas laissé de commentaire.Joseph L.
Excellent costumer service and clean neat equipment.Loftus Marc S.
Very well runArmand C.
I dealt with Benjamin today and I had an issue yet he was less than pleasant. He was the same with a customer ahead of me that was older and it's as if his questions were a bother. The manager is the worst of all the staff there. The way this location speaks to people should be monitored. They need proper training on customer service. They do have one excellent guy there but unfortunately I didn't get him today. We use uhaul often and dread dealing with them.Christopher F.
service A+++ took time to explain contract/billing info. this location will be recomended Excellent !Rick F.
Customer service was excellent & a simple processJoseph C.
Le client n'a pas laissé de commentaire.Sharon G.
Great place to do business withROBERT R.
Everything was perfect.Patricia R.
The Manager in Middletown is amazing. He and his staff are extremely helpful.Randolph S. | Expérience générale
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