Le client n'a pas laissé de commentaire.MIKELLD S.
Customer Reviews for U-Haul of Mount Laurel
Pour nous contacter
Mount Laurel, NJ 08054
(Located next door to Martin's Liquor)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Always friendly, helpful and easy to deal with. The transaction on both ends (pick up and drop off) could not be more efficient.James G.
Outstanding customer service all the way around!!!!William A.
Everything was great. The truck ran fine.Samuel O P.
Keep doing what you are doing.HAROLD R.
Le client n'a pas laissé de commentaire.Ryan C.
Le client n'a pas laissé de commentaire.Monica R.
I'm a regular customer at this location since i move from the south 2 years ago and the staff is very professional and very helpful, great customer service! I will definitely keep using your servicesJuan A.
Le client n'a pas laissé de commentaire.Joseph I.
Le client n'a pas laissé de commentaire.John J.
This is my favorite U-Haul location. I get tired when I call the 800 number they tell me they never have the trailer I need and end up going over and finding what I needAlexander M.
Uhaul changed my pick up location with out telling me. They changed from 6 miles from my to 17 miles. I was not happy about that. And when I tried to change it, I was told I couldn't.Andrew H.
I don't think you should charge for 24 hours if it is dropped off the same dayWilliam M.
Le client n'a pas laissé de commentaire.Stephen D.
Le client n'a pas laissé de commentaire.Patricia Q.
None. PerfectKevin F.
Everything was great.Neal C.
Le client n'a pas laissé de commentaire.Mark H.
Le client n'a pas laissé de commentaire.John S.
This location was friendly clean and very helpfulBertina L.
I would let them know that just reserving a truck isn't enough. they have to let them know how long they want it for. I reserved a 29ft truck a week early, only to find out I could have it for a day. how long do you think it would take to load truck of that size, then drive to the location I'm going to and unload it, then return to bring it back. Then i stop to put gas in it and it wouldn't start. I was stuck next store to the u-haul dealer and they wouldn't let me pick up a smaller truck till i returned the truck. Then made me have to call u- haul, then roadside assistance, wait with the truck for them to get there, try to get it started which it didn't start, which cost me 4 hours or time i needed for my moveLuke S.
Le client n'a pas laissé de commentaire.Steven P.
Le client n'a pas laissé de commentaire.Harvey S.
Everything was smooth and fine. We were asked to give a backup contact to be responsible if something happened to the truck, which we have never been asked to do before. Then someone called my mother in law, and treated her VERY disrespectfully on the phone, when telling her that she was responsible. That was inappropriate and rude.Ryan G.
Le client n'a pas laissé de commentaire.Kim W.
Great location. Customer service staff was friendly, professional and efficient. Equipment was in very good condition. We had a headlight issue and it was resolved relatively expediently.Brian E.
Le client n'a pas laissé de commentaire.Wilfredo G.
Le client n'a pas laissé de commentaire.Daniel V.
Great management. Long time customer to this location. Always have multiple choices of trucks, vans and anything else you need. Always well staffed with knowledgeable people.Ira G.
I can't think of anything other than maybe to have more mid size trucks available. That said, I realize it's a busy time of year with high demand for U Haul trucks.Carol E.
Le client n'a pas laissé de commentaire.JACKIE F.
Le client n'a pas laissé de commentaire.Grant S.
Le client n'a pas laissé de commentaire.Mark B.
Vehicle engine/transmission seemed to need service or was just old. Newer vehicle would have been preferred.Thaddeus K.
Le client n'a pas laissé de commentaire.Frank K.
Won't be using this location in the future. Representatives were unprofessional, they both looked like they didn't want to be there.Yon S.
Le client n'a pas laissé de commentaire.gerald P.
Le client n'a pas laissé de commentaire.susan A.
Excellent service from beginning to endMarcus T.
Le client n'a pas laissé de commentaire.Eton G.
I was in and out. No hassle's. The attendant even told me that my trailer was rented for a six a clock slot but trusted that I would return the unit before that time. U Haul's motorcycle trailer is a great design, low to the ground, wide sturdy ramp and every tie down location you could need. I think the best feature of the trailer is the built in chock for the front wheel. Once you put your ratchet straps on your bike is not going to move.. I highly recommend this trailer for anyone who needs to move a bike.Stephen H.
Customer service was far superior than other locations. Give them all a raiseJames P.
I have used this location several times. Always super helpful and friendly people. It's my go-to place and I always recommend to friends/family! Thanks to the Mount Laurel (Rt 38) staff for being great!Daina C.
You should be able to complete the self check in and verification process ahead of time. This slowed me down by about 20 mins since I had to wait for someone to verify, take pics of the van, etc. Then in the end, I had to go get a key from someone inside anyway. Overall though not a bad experience, just thought it would be 2 minutes in and out.BRIAN S.
Le client n'a pas laissé de commentaire.Americo R.
Le client n'a pas laissé de commentaire.Thomas Stricklan T.
Le client n'a pas laissé de commentaire.Shim A.
Le client n'a pas laissé de commentaire.James T.
Le client n'a pas laissé de commentaire.Gregory C.
Nothing. Guy running the place is awesome. He is friendly and helpful.Joseph W.
I received great customer service on all three visitsâ€¦ during walk in reservation with Rep Steve and when I picked up and returned from father and daughter duo. Their names I misplaced! Great job keep up the great work!Robert B.
Customer service was excellent, super easy pick up and drop off. Would recommend using this location.Victor B.
Le client n'a pas laissé de commentaire.Gary H.
Van ready and clean, very quickAndrew B.
Le client n'a pas laissé de commentaire.Anderson M.
Everyone was super helpful and was a absolute pleasure to deal with. Was super easy. Thank youDavid S.
Le client n'a pas laissé de commentaire.Fred C.
price seemed a little high, personnel were nice and vehicle was clean but almost 300$ for 6 hours and 100 miles seems highsean K.
Le client n'a pas laissé de commentaire.John K.
Le client n'a pas laissé de commentaire.ray G.
Best uhaul everJoseph D.
Le client n'a pas laissé de commentaire.Sandra C.
Le client n'a pas laissé de commentaire.Dawn D.
Le client n'a pas laissé de commentaire.Robert W.
Le client n'a pas laissé de commentaire.Patricia M.
Adam provided outstanding customer service, he is a credit to your organization. I will be renting at least two more times from this location, A truck and a trailer to complete my move in the next month. Thank you. BillWilliam A.
Le client n'a pas laissé de commentaire.Ryan G.
The attendant was not welcoming or enthusiastic at all. When I returned the equipment, he did the check-in and never advised me that I went over the estimate for mileage. Never added the charge onto the receipt. I only saw it when checking my bank account the next day.Beverly A.
Everything went as planned. Pleased with experience. Only recommendation is to walk customer to truck and do a walk around instead of handing over keys and pointing.Rich D.
Truck was ready when expected, able to just pick it up and go. Clean and had a full tank of gas.Brittanie T.
Good trailer. Smooth ride, no sway issues at all.James M.
Keep up the good workAlpha K.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.Humberto M.
The service guy was very helpful and showed be what I had to do and, my move went off with a hitch. I will definitely recommend you to everyone.Robert W.
Store owner was fantastic and very helpful.Joseph Z.
All good. Customer service knowledgeable and professional.Mark W.
Excellent customer service and efficient processing - no lost time on pick up and drop off.Edward T.
Le client n'a pas laissé de commentaire.Gale B.
Representative Steve far exceeded expectations in his support on a short notice rental. I would unequivocally use this location again for my moving needs.Nicholas A.
Le client n'a pas laissé de commentaire.Amit P.
Le client n'a pas laissé de commentaire.Deborah S.
Le client n'a pas laissé de commentaire.SHOJA A.
There was 2 guys working there when I got checked out. The guy on the computer screwed everything up and the other guy saved the day, and was very helpful outside when he hooked up my trailer.Michael T.
Le client n'a pas laissé de commentaire.Brian J.
Le client n'a pas laissé de commentaire.Nohely A.
Le client n'a pas laissé de commentaire.Philip P.
Le client n'a pas laissé de commentaire.Dwight H.
Le client n'a pas laissé de commentaire.Robert I.
Absolutely nothing. Steve went above and beyond the call of duty to get this taken care of for me. I will always go back to this location for any U-Haul needs and will recommend them to everyone I can. Great service.Mark S.
Staff wasn't particularly helpful with our return of the vehicle. They seemed confused that we picked up the truck with about 3/4 of a tank but returned it with a full tank (because we would have no idea how many gallons constitutes 3/4 of a tank to be able to fill it to that). We're still not sure if we got comped for returning it with more gas than we started with or if we had to pay for extra time due to the time mixup when we picked it up--they weren't sure how to handle it. But the staff were very nice.Cathy F.
Le client n'a pas laissé de commentaire.Archsheena S.
The reservation process did not work well. I had my reservation go active two hours earlier than scheduled. I had to make another reservation and they did not enter the correct pick up time. I was still able to get the rental when I wanted it though.Erik M.
Currently U-haul doesn't have a transparency on the prices which shows online and the actual prices being paid at the counter. The real amount almost became the double of what was showing me online. Also there is no point is charging customer per mile basis and then ask to fill up the gas.Chinmaya P.
Le client n'a pas laissé de commentaire.Michael G.
Le client n'a pas laissé de commentaire.Paul C.
Le client n'a pas laissé de commentaire.HENDRIK V.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.Cherise H.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!