As far as I’m concerned nothing I had a great experience with the technician
John SullivanCustomer Reviews for U-Haul of Mount Laurel
Testimonials From Recent Customers
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Maybe have more gas in the vehicle
John GavinGreat service
nicholas murawskiAll the guys were great! My hitch looks fantastic! This is the second hitch I had installed at this location just because of the customer service!
Sylvia ScozzariThe gentlemen who helped me both when picking up the rental truck, and returning it, were efficient and friendly. This was the second truck I've rented here in the past year and it will continue to be my "go to" place if the need arises again. Merci.
Arthur JonesAmazing service..great location. App needs some work for returns
Alexander PaulCheck-in was quick & easy. Vehicle was newer and ran great, no issues. Drop off was seemless.
John LynchIm very satisfied with the hitch installation.Great job UHAUL
Robert ClevengerThe staff is excellent at this location. Also, the location is well stocked and always has equipment available.
Alan Van SaunThe front desk crew at this location is great. I have used numerous Uhaul locations in the past and this is by far the best!
Alan Van SaunThe staff and the truck were absolutely incredible! I have used UHAUL numerous times in the past and have appreciated the customer service every time.
CHRISTIAN BOWERSU-Haul Mt Laurel always has the equipment we need. And the staff is friendly, knowledgeable and helpful.
Michael RubrightWe arrived after hours and did the online check in with photos. Everything went fine until we had to leave the keys in the Dropbox but we couldn't find the dropbox. There was a picture online but we couldn't find the box. We had to call customer service at 10:30 pm to find out that there is no box. There's an opening high up in the window next to the door that we had to drop in the keys It was rather confusing. Overall though the establishment looked nice but we didn't deal with anyone there. The woman at customer service on the phone was wonderful - very helpful in researching where to find the key return.
Stephen McCarrickThe team was easy and nice to work with.
Brian WhiteExcellent service à la clientèle. Dan, the assistant manager is a real credit to this company. He guided me through this process. I would recommend U-Haul for a hitch installation without hesitation.
Marge McGinleyGreat service, very friendly crew!
Jim PoskusThis was the easiest part of our rental experience.
Robert ColesThanks guys
Adam EliasQuick but patient with us
James FlatteryPersonable, friendly help, explaining use of the hitch. Je la recommande fortement.
David McCombI don't think there's anything I could recommend at this time seems I've been having a very good and pleasant time renting at this location. Everyone's very polite courtesy, I have no complaint.
sidney mashawVery good experience. Fast and easy with no hazzle.
Dennis MetzcherVery friendly and helpful
Kevin DashnerCheckin was difficult due to computer issues I had made teservationnaheadvofbtime so I expected a speedier checkin
Celia SmithMy trailer rental pickup and return were terrific. Merci.
Stephen BusheyThe two men in the store were amazing super nice and engaging with us.
Tasha NickollofStaff trained better. Looking to help vs. skim some dollars from customers by saying the gas gauge is low and charge an additional $18. Customers are not dumb.
francis AdornoEverything was perfect. Check was fast. Staff was courteous, polite, and efficient.
cleelia brownThe gentleman helping me was outstanding. Friendly and full of info. Great experience
ROBERT SINGEREverything was excellent
SAMUEL JOHNSONAlways excellent customer service and they go above beyond!
bobbie pollerThe team member who helped me (Jared?) was super helpful and friendly.
MATTHEW VISCORien
Paul ColellaStaff was super friendly and helpful! Great experience and will use again next time we need a truck rental!
Patty ChamponGreat, fast service. The truck was looked over and I was on my way in no time!
Mae Fells-FlowersGreat service, easy convenient, just overall very happy with everything.
Charles CookHardly any gas in truck and check engine light was on, also 24/7 pickup is extremely difficult and I’m 37 with an IT background!
Norman GerberGiven Oldest truck on the lot with less than a quarter tank of gas. PreOrdered a furniture dolly but upon pick up they didn't have one. Inside of truck dirty with black grease smeared on walls. Got on the furniture and boxes and our clothes. Upon return the shops driveway was a sheet of ice and could barely park the truck. Was charged tolls without prior authorization to charge my bank account and was told I would receive correspondence for the balance first but you just auto charged without explanation or itemized receipt. Will NEVER use uhaul again!
Jordan henryThe location, the truck and the employee were great. I would return and recommend. My only complaint would be Uhaul's deceptive advertised price of a rental verses the reality after mileage, gas, fees and insurance…certainly nowhere near $19,99 for a four hour rental.
Jane GriffinMy experience with U-Haul of Mount Laurel has been exceptional; The Staff is professional and courteous and they put forth effort to meet your needs in moving..
Derrick HenryNothing. Everyone was very friendly and helpful!
john adamczykGreat customer service and easy to use trucks.
Duquina JohnsonNice job
Ugur CelikStaff was very helpful and true professionals
DAVID RODRIGUEZJust keep up what your doing.
vicki tysonI like this location because, unlike some smaller locations where truck rental is a side business, this location's only business is U-Haul and therefore services the trucks, has extended hours and always has an ample supply of trucks and supplies. The staff is attentive and my truck was clean, ready and seemed to be appropriately maintained, except perhaps the automatic transmission which was very slow and labored to shift. The truck was definitely showing its age and usage. I realize this is a truck, but it rattled and made so much engine noise in the cab that I couldn't hear my GPS or carry on much of a conversation with my passenger. Thankfully, this was a day rental because it would have made a longer move difficult. I don't fault this location for the age and mileage of the truck but U-Haul should invest more in updating its fleet.
Morris Ehrenberg