Summer is the bestSteve P.
Customer Reviews for U-Haul of Murray
Pour nous contacter
Murray, UT 84107
(E of I-15 on the corner of 5300 S and State)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The staff there was so friendly and fun that it made my anxiety almost non existent. Moving is stressful and I was on edge when I went in. However, the ladies there were kind and made it an easy process to get started and get to it. Merci!Tasha P.
Le client n'a pas laissé de commentaire.Nickolas C.
Le client n'a pas laissé de commentaire.Dave C.
Le client n'a pas laissé de commentaire.Linda P.
Le client n'a pas laissé de commentaire.TRAVIS B.
Thank you ? Mary? It was well after closing and she still helped us. She was very busy all on her own almost 2 hours after closing.. She deserves a bonus and raise! If it wasnt for her, we would not have been able to get the trailor off the hitch.. She even wrote our information down to check us in the next day. All things she didnt have to do. That is the kind of work ethic and attitude that makes a customer feel special and is very rare today.. Unlike waiting on the uhaul phone for over 40 minutes like we were subjected to, i rate UHAUL on this aspect a 1 star, get more help on the phones!!!!!!!!!!!!!!!!!!!!!!!MARK B.
they were good to work with me since i live in southern utah. kept the hitch for me when i did show up and only took about an hour to install it. have already used it to load bikes on a new bike rack.brett B.
Le client n'a pas laissé de commentaire.Douglas S.
Make sure you are staffed enough as well as employees are focused and able to do their work. So many distractions and lack of punctuality led to a very long proces that made me late to my next appointment.jackson P.
Le client n'a pas laissé de commentaire.Lola B.
Le client n'a pas laissé de commentaire.grace K.
Drop off was a piece of cake. Folks there were delightful and quick.JOSEPH B.
Le client n'a pas laissé de commentaire.PETER K.
The after hours check-out was a bit long and confusing and there were several people looking everywhere for the key slot. The staff was efficient and friendly. The truck was clean and in good working order.Susan M.
Le client n'a pas laissé de commentaire.Bonnie D.
Le client n'a pas laissé de commentaire.MICHAEL R.
Le client n'a pas laissé de commentaire.ERIC N.
Le client n'a pas laissé de commentaire.anglea W.
Le client n'a pas laissé de commentaire.Aidan S.
Le client n'a pas laissé de commentaire.RICHARD B.
Le client n'a pas laissé de commentaire.Donaldea S.
Good people to work with, Fast and courteous.Hagop A.
The manager was having a difficult day but the lady serving me was terrificAlexander M.
Le client n'a pas laissé de commentaire.MICHELLE B.
Increase your week-end staff.ROLLIN S.
Le client n'a pas laissé de commentaire.LUANNE S.
All was ready when I got there and all the equipment was in good shape.Joel H.
Le client n'a pas laissé de commentaire.Kyle R.
Le client n'a pas laissé de commentaire.John R.
Totally satisfiedAdan T.
Le client n'a pas laissé de commentaire.Tony A.
Le client n'a pas laissé de commentaire.Judi U.
Le client n'a pas laissé de commentaire.Zaikea K.
Le client n'a pas laissé de commentaire.Jeromy T.
Le client n'a pas laissé de commentaire.Veronica M.
The woman who helped me pickup and dropoff the trailer was helpful and nice. The first trailer's left light didn't work no matter what we did, so we switched to a second trailer and they worked. This proved the trailer was at fault. I suggest creating a little cart with a battery and flat 4 connector so that when a trailer is returned it can be tested to verify it's ready for rental.Bret M.
Le client n'a pas laissé de commentaire.Joseph F.
good experience, no improvement necessaryRICHARD M.
Le client n'a pas laissé de commentaire.VIRGINIA U.
The online check in was terrible. I had to reset my phone to get my location and once I was completing my check in another customer ran up tome to day back off this is my van as she threw the keys in my face. I then had to get another rental & all the orders were so messed up they gave me a truck instead.melissa N.
Le client n'a pas laissé de commentaire.Virginia F.
Le client n'a pas laissé de commentaire.Richard M.
Le client n'a pas laissé de commentaire.Ixtzul M.
Le client n'a pas laissé de commentaire.Lori D J.
Le client n'a pas laissé de commentaire.Steven M.
Le client n'a pas laissé de commentaire.Theodore S.
Le client n'a pas laissé de commentaire.Andrew C.
Le client n'a pas laissé de commentaire.JENNA P.
Le client n'a pas laissé de commentaire.Gary H.
Super easy return nice Knowledgeable and great customer service.Chris C.
Le client n'a pas laissé de commentaire.Onercido V.
Le client n'a pas laissé de commentaire.Hady C.
Le client n'a pas laissé de commentaire.Jason H.
Le client n'a pas laissé de commentaire.Maureen F.
Location was great, assisted with connection of trailer and confirmed lights worked. Excellent service à la clientèle.Skyler B.
The the entire length of the safety chains were covered in grease which was not evident until I hooked up the trailer to my truck. I was not prepared to get so dirty when picking up a trailer from you. The employee was barely knowledgeable about the processes and the equipment itself. Next time I will probably go with your competitor.William W.
Cindy was great! Very accommodating and pleasant.Mark G.
Le client n'a pas laissé de commentaire.Norma V.
I had a brake controller installed. When I went to hook up my trailer two days later I found out the wiring install was bad. I had to pay someone else to fix the problem.Timothy B.
Solid team! Great job!Hady C.
Staff was friendly and courteous and helpful our only complaint is that the phone was not answered when we called We stopped in to make our reservationDouglas R.
Le client n'a pas laissé de commentaire.Armando G.
Le client n'a pas laissé de commentaire.Callie F.
So grateful to get a trailer on short notice, the staff was speedy, efficient, knowledgeable, and we got just what we needed to get the job done when things went wrong with our car and it needed a tow home. Merci.michelle F.
Le client n'a pas laissé de commentaire.Christine O.
There was a guy there who gave impatient smirks/sounds when dealing with me. When you are giving customer service, you don't act like that. Like I can't believe I have to deal with this person. Other than that everything was fine.Julie B.
Quick returnjeff P.
Le client n'a pas laissé de commentaire.Roger S.
Le client n'a pas laissé de commentaire.John L.
Everyone was very pleasant, informative, efficient despite a busy weekend. Thank you all so much for your hard work and kind demeanor!Janine R.
keep it uprezan S.
I will never recommend Uhaul Murray to anyone! I was ignored by the GM (contacted by email, work and cell phone and no response!) I returned the UHaul truck on Sunday and informed the front desk worker that I was overcharged 1 day on my contract. My contract number #81762892. She then told me to contact the GM John Walsh regarding a refund request. When I rented the truck for Friday the 13th, I had requested a 1-way to Logan from Murray, but they didn't have any. So the dispatcher looked around to see what she could find. She then had to modify my contract to get me a round trip truck for 2 days for the rental price of 137 $(plus taxes and fees= total charge 167,62 $) I was quoted. She reminded me also that my return date would be on Sunday August 15th (2 days rental). I then returned it on the day they told me, but then received a receipt with an additional charge of 58,03 $. This was NOT a valid charge and I requested a refund in which no one ever got back to me! Poor customer service experience and poor leadership and follow-through!Candice S.
Le client n'a pas laissé de commentaire.Buddy B.
Very smooth experience keep up the good workJohn H.
My reservation was at a different location for a 9' van. UHaul changed me to a 10' truck without notifying me. I couldn't use a truck for parking space limitations and had to spend an hour on the phone (hold mostly) finding a different van at this location. UHaul should let customers know if you change their reservations.Sean C.
Make mobile phone drop more clear. The text gave me a link - but the link took me back to by check-OUT, not check-IN. I looked and looked on the page for a link for "return" - but found nothing. Exited and re-entered three times thinking my reservation would update and know I needed to return. I finally found what I needed by going to my profileGregory W.
Le client n'a pas laissé de commentaire.Sarah H.
Le client n'a pas laissé de commentaire.Haref M.
Wash windows, especially the front .Elaine J.
Le client n'a pas laissé de commentaire.Steven G.
A few hours before the appointment, I tried calling the location to confirm the appointment and that they had the parts available to complete the hitch installation. Seems pretty simple, right? I spent around 45 minutes on the phone being transferred around, having calls dropped, but never did speak to the location. Finally, I spoke to a woman at a call center who said the appt. was confirmed and parts were available. The location indicated about 1 1,5 hours for the installation, but it took over 3 hours because they got busy. Frustrating experience.cory M.
It did get ridiculously busy in the afternoon. More staff at that time is suggestedMichelle W.
Le client n'a pas laissé de commentaire.Nicholas B.
Le client n'a pas laissé de commentaire.Dennis F.
Needs a waiting room area for customers who are waiting for the work to be done on their car. Even if it's just a few soft chairs. Merci!Brian H.
Le client n'a pas laissé de commentaire.Jared M.
Awesome service. Just what I needed. Quick. Convenient. Clean.Shauntel G.
They were so helpful and accommodating! Thank you!!Cameron M.
I've never done the after hours drop off. It would have been helpful if the counter person showed us specifically where the key drop was. I mistook it for what I believe is the after hours pick up boxes and couldn't figure out what to do. Found the actual key drop after about 10 minutes. Also, this is a â€œcustomerâ€ problem, but my internet app (could be Chrome or Safari) was set to not allow it to access the camera. Luckily my super tech-Davy so. Was there and knew immediately what the issue was. If he had not been there, not only would we have to take the truck back home and return it during business hours, but also incur a 20 $charge for dropping it off the next day. Just a customer service item that would be very nice to explain to people/include in return papers/FAQ on the website. Otherwise, I always have a great experience with this location.Sarah M.
Le client n'a pas laissé de commentaire.Christian U.
The pick up was perfect on time and gassed ready to go. The drop off was not so good. My wife power washed the whole back and was cleaned. We we're still charged a 30 $fee.stephanie R.
Le client n'a pas laissé de commentaire.Owen S.
Le client n'a pas laissé de commentaire.Andrew S.
Le client n'a pas laissé de commentaire.Evan B.
told me they overcharged me horribly but that they couldn't do anything about it and made me pay a ton extra. not very nice about it, UHAUL has really gone downhillKATHRYN P.
Nothing the service was greatEddy N.
Le client n'a pas laissé de commentaire.RYAN H.
I've rented from that location before. Friendly service equipment as well-maintained. I will probably use them again and I would recommend them to anybody that's going to use a rental service.Steve W.
Le client n'a pas laissé de commentaire.Diandra S.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!