Very understaffed location. The man had to rush to take care of everyone and was a little vague on instruction. However he was very kind and very polite, just too many customers at once for one worker.Alyssa L.
Customer Reviews for U-Haul of N Syracuse
Pour nous contacter
North Syracuse, NY 13212
(1/4 mile East of DMV)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Denise W.
staff was very well trained. One question, how long does my driver's license and credit card information remain active in your computer system?Anthony M.
Le client n'a pas laissé de commentaire.VINCENT S.
Great serviceJason B.
Le client n'a pas laissé de commentaire.Lori D.
Le client n'a pas laissé de commentaire.James B.
Lower the prices!! There were 10ft trucks in the parking lot but I was told there were none so I had to get a 15ft truck, I spent $127 on the truck plus an additional $45 putting gas back in the truck before dropping it off. Spending almost $200 for 24 hours is absolutely insane!!Chelsie S.
It was very easy reserving the truck, pick up and return. Already recommending family members to use UHaul for their upcoming move.Karen H.
Le client n'a pas laissé de commentaire.William B.
Le client n'a pas laissé de commentaire.JamesR O.
Le client n'a pas laissé de commentaire.Caren Heather F.
Le client n'a pas laissé de commentaire.Daren S.
Truck milage was too highalbert R.
Truck seats were very uncomfortableRyan S.
the guy who handled my uhaul rental was absolutely amazing he had great customer service skills and because of him I'll always refer and come back to that location in Cicero. Employees name Darren Graffey in case you want to give him a raise and a shout out.Kristen S.
Le client n'a pas laissé de commentaire.Sarah T.
Le client n'a pas laissé de commentaire.DONALD S.
Le client n'a pas laissé de commentaire.Jake B.
The guys always do a fantastic job!! Thank you so much. Very polite and professional:) I think his name was Mike 樂â€¦Candy C.
There was a leak in the back. We let them know when we dropped it off. The gentleman thanked us for letting him know. Great customer service during pick up and drop off.Pamela M.
Le client n'a pas laissé de commentaire.Mary H.
Le client n'a pas laissé de commentaire.Ian M.
U-Haul equipment is great. Staffing is lacking. The last few times I rented it took a long time to pickup and drop off. Only 1 person was working.Carl S.
Le client n'a pas laissé de commentaire.Cassandra K.
Le client n'a pas laissé de commentaire.Richard P.
The trailer was old and rusty. But performed well. Overall I was pleased with the experience.Raymond S.
Le client n'a pas laissé de commentaire.John W.
Le client n'a pas laissé de commentaire.Sondra W.
Le client n'a pas laissé de commentaire.Giuseppe N.
Le client n'a pas laissé de commentaire.mark B.
I presented early Saturday morning to Seneca Mall to rent a truck. Jessica explain they were very busy with many trucks already pre-registered. She looked in the system and found me a vehicle at Taft Road. She began the pre registration process. When I got to Taft Road, the gentlemen there (I did not get his name) knew who I was, knew I was coming and I was out the door in no time. I had a great Saturday thanks to you and your team. Thank you all! Frank PanzettaFrancesco P.
Amazing staff when I picked up Darren made it so fast easy convenient and held a great conversation when returned didn't catch the gentleman's name but also great at his job fast convenient professional fully satisfied and will be back to rent from them again sincerely Allan Garrett JrAllan G.
Le client n'a pas laissé de commentaire.Scott W.
Le client n'a pas laissé de commentaire.Thomas S.
Nothing. Cost was excellent, and customer service was exceptional.Morris P.
Le client n'a pas laissé de commentaire.David D.
The people I dealt with there were great. As for the trailer I was given, that's is a whole other story. One tire was bald with a maximum tread depth of only 1/32", More than half the running lights did not work (Side and rear) and come to find out the trailer leaks in the front right corner. Leaked all over a $1200 dj controller, $300 microphone set, $500 light bar setup. I'm not happy and do plan on making a formal complaint!Scott M.
Courteous, professional staff. Equipment was good, with no problems. Check in and check out we're both quickMichael K.
Thank you!! Great overall experience! Give Darren a RAISE!! Good help like him is very hard to find!Linda E.
Le client n'a pas laissé de commentaire.DONNA KAY W.
Le client n'a pas laissé de commentaire.THOMASLAWRENCE L.
Le client n'a pas laissé de commentaire.Thomas M.
Darren G. is great to work with. Very nice, courteous and professional.Shawn G.
Le client n'a pas laissé de commentaire.Art A.
Both people I worked with were amazing the morning guy went far far and beyond he put the ball on my suv and showed me how to use the straps gave me options based on my experience level that guy was greatKristen P.
Le client n'a pas laissé de commentaire.Corky E.
Le client n'a pas laissé de commentaire.PAUL R.
Le client n'a pas laissé de commentaire.Todd G.
The van smelled horrible of cigarette smoke. I ended up with a migraine after using it. I even kept the windows down the entire time and it was 20 degrees out. It was disgusting.Kristin S.
Both young men that served us were perfect courteous polite and presented wellSalvatore P.
Very easy rental process. Staff was polite and helpful.William I.
Excellent service à la clientèle. Will come here again for my moving needs in the future.Nicholas N.
The salespeople/people behind the counter were very professional, helpful, and friendly.Loraine K.
Le client n'a pas laissé de commentaire.Palmer F.
Le client n'a pas laissé de commentaire.Linda S.
Le client n'a pas laissé de commentaire.John B.
Le client n'a pas laissé de commentaire.Robert G.
Nothing to improveâ€¦. Was a great experience start to finish!Geraldine B.
Le client n'a pas laissé de commentaire.qingshui Y.
Darrem Gafley the employee on duty did and outstanding. Professional and personal he made this visit just terrific. Made sure the trailer was ready to roll and properly set up for the 1000 mile trip to North Carolina. The trailer was clean and safe., Great experience.Raymond H.
Le client n'a pas laissé de commentaire.Jeromey T.
Excellent customer service from the guy that works there and mobile check in made it painless. DaveDavid D.
Le client n'a pas laissé de commentaire.Mark A.
Very helpful, professional and courteous.DONNA KAY W.
Le client n'a pas laissé de commentaire.BRENDAMARIE D.
I lost the key and had to pay $275 for someone for to come re-key it. By the way I found the key shortly after if you want it back. I was told I was insured when I rented the van. Not happy.ROBERT D.
Le client n'a pas laissé de commentaire.Donald R.
Agent didn't realize the trailer had surge brakes, advised me that it did not. Also rented a 6x12 trailer to load a 5' wide tractor w/mower. The ramp opening on these trailers is only 4'9" which made it impossible to load the tractor as is. Had to remove the 300lb mower and lift over the gate area and then load tractor. Same with the tractor drop off. Added about 2 hours to what should have been a fairly easy drive on, drive off process. You need to warn people on the website of the restrictive ramp opening dimension.Craig A.
Fast and easy pick up and return, will come to this location againBrian S.
Need at least two workers at the store at all timesCarl W.
Le client n'a pas laissé de commentaire.Kathleen D.
Le client n'a pas laissé de commentaire.Oscar R.
Fast, easy and affordable. Good jobJames S.
Le client n'a pas laissé de commentaire.LORIANN K.
Couldn't ask for a better environmentRobert V.
Le client n'a pas laissé de commentaire.IAN JAMES S.
Great customer service very friendlyColleen H.
The guy behind the counter was awesome.Cynthia A.
customer service was very good but the availability of the trailers was terribleJames M.
There was a problem with our rental and the person working tried to help us but he coughed the entire time and his mask was sitting on the counter. I felt uncomfortable but needed him to help with an order that I did not place that I received.diane G.
everything was great and the process went quickly and smoothly.Daniel S.
Le client n'a pas laissé de commentaire.Allison R.
Van interior was a bit dirty and gas was not full when I took it out. Informed the desk of gas issue and they adjusted the rental accordingly. Desk staff was excellent.Frank D.
Le client n'a pas laissé de commentaire.shannon H.
Your customer service number kept me on hold for over 30 minutes, while trying to contact my local U-haul Office yo discuss my rental. This has happened weeks ago when trying to reserve a truck.john R.
Van was 600 miles over oil change when i picked up. Check engine light on. Clerk said all good no concerns. Tires bals got stuck immediately. Flat tire from sliw leak. Rear passenger signal didnt work. The vehicle pylled to the right badly/dangerously. Worst of all the pig got 6 miles to the gallon . Worst ever uhaul experience. And state police ran plate " no insurance" i couldnt prove because uhaul app cannot recognise this ripoff order. Terrible experience AgainFrancis S.
Great trip!!! Easy pickup and drop offMatthias D.
Darrin was very professional and upbeat . He did a great job and was speedyJoyce G.
Le client n'a pas laissé de commentaire.Andrew C.
Friendly, professional service.Jedidiah K.
Le client n'a pas laissé de commentaire.Karen C.
The worst rental I have ever had 26 ft truck pulled to the right driving down the road tires out of balance brakes were horrible The counter person apologized and said it was due for service but still charged full price for rental offered me nothing .I know it was a short rental but felt it was very troubling to have that type of experience from such a large rental companyMatthew M.
Le client n'a pas laissé de commentaire.Harold L.
Le client n'a pas laissé de commentaire.Eric A.
Le client n'a pas laissé de commentaire.Garret S.
Customer service rep at the location was great!!Patrick P.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!