Customer Reviews for U-Haul of N Syracuse

1767 évaluations

5967 E Taft Rd   North Syracuse, NY 13212
(1/4 mile East of DMV)

(315) 458-3992

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(315) 458-3992

5967 E Taft Rd
North Syracuse, NY 13212
(1/4 mile East of DMV)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Your vehicles are clean but they need mechanical work.

ASHLEYELIZABETH L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Efrain V. 
Évaluation :
5

James did an excellent job at the desk for me, and was more than responsive to my needs. Truck was clean, but your systems should note prior damage to vehicles, rather than your desk pros having to note it every time the truck goes out. E.G., pre existing front bumper damage, pass window not functioning, etc. thanks.

Leon Z. 
Évaluation :
5

Very impressed with service, vehicle was ready upon our arrival with minimal wait time.

James C. 
Évaluation :
4

James was very helpful in hooking up, and also and also the young man that helped me return the equipment.

Dianne V. 
Évaluation :
2

When we returned the trailer there were no employees in sight even tho it was just after nooon .. They also charged me for damage protection when i said no Employees terrible

Claire B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul T. 
Évaluation :
5

Nothing. Service provided was top notch and all employees were helpful and extremely professional.

JAMESB W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

angelo P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stacey T. 
Évaluation :
5

Based on some of the comments left from previous customers I was weary. But, what a pleasant surprise! The staff were courteous and helpful. James, in particular, was efficient and professional.

James L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cody G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

anne F. 
Évaluation :
5

You don't need improvement every one and everything was excellence. Merci

pamela R. 
Évaluation :
3

0,99 per mile is outrageous. Suck you in with 19,00 $ and then rob you on the mileage. Watch out!

Frank M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tysheria T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brain C. 
Évaluation :
5

We had to pick up at different locations and was told we would receive a credit for our troubles. So will we? beside that the experience was excellent

Bernard M. 
Évaluation :
3

I had the hitch with the wiring installed this morning. The wiring is in my hatchback and not installed under the car. So now I have to close the hatchback on the wiring and it will short out. This installation wasn't cheap. Not only that I have been waiting for 2 months to get my car in. Now I want to bring it back and have the wiring installed properly. However, I will be on hold over an hour and not be able to talk directly to the store. I have had this personal experience with Uhaul at least on 3 occasions. I personally do not like to write negative reviews, but this is not right.

Helen F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiffany S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alan W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

lisa V. 
Évaluation :
5

merci

John D. 
Évaluation :
5

Great customer service, equipment clean.

Carrie H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeff B. 
Évaluation :
3

The trailer was very well used... the inside was filthy. It was not cluttered with garbage just black from dirt and dust. If you touched any wall, or if anything you were moving did, it would get your stuff dirty.

Brian O. 
Évaluation :
3

Was supposed to pick up at 7AM. Clearly under staffed. Waited in line for 40 mins before being able to leave with my trailer. Was on a strict time schedule and was late for my pick up. Not the employees fault at all, he was very friendly and helpful. Just overwhelmed right at opening.

Anthony P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ed K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALANDEAN F. 
Évaluation :
3

The Employees Were Amazing... its uhall its self... my reservations were canceled for Saturday when I called to confirm the address I was told they didn't have a truck for me. I hired a moving crew for that day and had to still pay them. then Monday we were there for 2 hours waiting there was one very nice man working was alone had so many customers waiting. when we finally got the truck the mover I then hired off the uhall website didn't show. They confirmed the night before and that morning and just never showed. I called them from another phone and he was at physical therapy. I then spent 2 hours on the phone calling uhall being transferred back and forth to different people, not one uhall employee could help or answer my questions. very frustrating and upsetting that no one could help. I then had to pay extra money to empty the uhall because it was such a hassle to get the truck. the next day we went to another uhall to rent a storage unit and they were so nice there as well. I was refunded the money for the movers not showing up. I'm sorry I not only lost 250. because uhall canceled my rental for Saturday I then had to pay extra to keep the truck longer. I shouldn't have had to pay extra. I should be getting a few free months of storage rental for what I had to deal with using Uhall. I will never use your company again at this point.

Jared L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

siobhan G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria B. 
Évaluation :
1

When asked what vehicle type information given when attendant install hitch on top of my vehicle it damaged plastic bumper When return equipment to store they said it was my fault I disagree because they should install properly. I filed a claim gave them an estimate of repair and am disputing my charges. Also the same attendant when returned to another store on brewenton for paper estimate drop off the manager was gone for the day and the same attendant roundly snatched the paperwork from my had claiming that he did nothing wrong according to his manager and asked me to leave his store

elizabeth D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond K. 
Évaluation :
5

We had a very smooth experience.

S A. 
Évaluation :
2

The truck was very old had over 160 000 miles on it. Outside had prior damage to it. Wish I could of had a better newer truck. You could tell how old it was by driving it very stiff. It was clean on inside no trash or nothing but, truck was beat.

Kyle D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mark V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary F. 
Évaluation :
1

Made reservation to pick up trailer at 9am. Store employee did not show up to open location until 9:20. Posted store hours were 9am - 6pm, I believe. Eight people were already in line. He was rude and not friendly at all. Never apologized for being late.

Michelle S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erin M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERTJ F. 
Évaluation :
5

Employees were very courteous.

Scott P. 
Évaluation :
5

Phil and Josh were very helpful and compensating! Great customer service!

Carrie H. 
Évaluation :
3

The left rear tire was worn down to the wear indicates also the personal weren't sure how it works about going through toll roads how I would be billed for the tolls. The workers where friendly just didn't have all the info.

DAVID S M. 
Évaluation :
3

The location was fine and the staff did a good job, no issues with them. The truck was the issue. There was between 1 and 3 warning messages on my entire trip (tire pressure system, ABS warning, Stability and Traction Control). Did not inspire confidence as I was driving down the highway in a series of heavy rain episodes withba full load. Also, the truck was extremely loud and sounded as if there was some issue with it, like a metal on metal sound. If that is normal, it should be part of a standard disclosure because most people who rent these do not drive them everyday. Other than that it was fine.

Allan P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICOLEMARIE G. 
Évaluation :
5

The technician was very efficient got it done ahead of schedule. And done 100 % right the first time NO having to return for problems. Vehicle was as clean as when dropped off.

Robert G. 
Évaluation :
5

Great quick service. Very friendly and professional!

Thomas S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Clifford T. 
Évaluation :
1

Have computer systems that work

Alexander M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kristopher M. 
Évaluation :
5

Great Serive

Daniel C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kathy R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOLORESELAINE W. 
Évaluation :
5

Multiple choice of the trucks

Stephen O. 
Évaluation :
5

People were great at pickup and drop off.

Timothy D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barry B. 
Évaluation :
5

I loved the truck, it was perfect for the purpose I needed it for. Will definitely be renting from here in the future as I visit and need one. Unfortunately I did not get the name of the clerk at the store who helped me with the check out and check in but he was helpful and nice. I rented from Jul 16-Jul 19 and in the morning. Merci.

Athena F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard H. 
Évaluation :
5

Keep doing what you are doing. Employee that I dealt with was very friendly/courteous and got me through the process and out the door in a timely manner.

George C. 
Évaluation :
5

The whole Mobil pickup and delivery is POOR at best. The process is not convenient, not timely, and needed improvement or scrapped. I will never go through that screwed up process again. Massive fail.

Thomas M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Everett B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alfred M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark W. 
Évaluation :
5

Always a good experience renting from this particular location. Staff is friendly.

Beth C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steven C. 
Évaluation :
4

Had issues with a trailer and they had to change out fuses. In the process the disconnected the abs brake system.

FRANK EDWARD R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIELPETER C. 
Évaluation :
4

.Frustrated I had to haul an appliance dolly to Wisconsin Did not need it or want it, but your procedures required me to transport it.

Richard M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bridey R. 
Évaluation :
5

The 15' that I rental smelled like a stale smoke factory. I suggest spraying with lysol after each use.

Cheryl S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL H. 
Évaluation :
5

Don't need to improve anything. We were just excited to see REAL people working, Great job!

Joseph Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gene V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jennifer S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kevin Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Guillermo R. 
Évaluation :
5

Josh was awesome!

Alexander J. 
Évaluation :
5

Great service. And I was able to work with the owner. Big plus

ROBERT Q T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Amanda M. 
Évaluation :
5

Nice, friendly and reasonable!

Theresa B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David W. 
Évaluation :
5

Nothing, everything was great!

Gloria W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher S. 
Évaluation :
4

Your staff was knowledgeable and FRIENDLY.! Very helpful. I will certainly recommend this location to friends and associiates.

GREGORY J B. 
Évaluation :
5

Great service, quick turnaround.

Tanya I. 
Évaluation :
5

Everything was perfect

David H. 
Évaluation :
5

Very satisfied- keep doing more of the same!

michael C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ersilio C. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Madeline F. 
Évaluation :
5

Best uhaul experience ever. even though this location is not the closest to my home, I will definitely use them again. Super nice and knowledgable people working there. Merci.

Wendy A. 
Évaluation :
5

Nothing. Was quick and efficient.

Robin D. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Icône de propane
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Retour
Haut de la page