Évaluations des clients U-Haul of North Miami Beach

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul of North Miami Beach

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Jennifer M. le

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Le client n'a pas laissé de commentaire.

Eduardo D. le

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Understaffed. Van exterior was dirty. I could hear breaks squealing and engine felt like it needed maintenance. After receiving keys, realized that the van was smaller than the one in the picture. Imwdiately walked back in to request the bigger van and was told that I'd have to wait in line all over again to request it, even though van may not be available by then. Seems like there is a serious problem with management at that branch.

MARTA S. le

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The van should have had a full tank of gas when rented.

Luis I. le

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The crew there was awesome. Checked me in fast and was very professional. I left my personal car keys in the truck and when I realized it and came back they were already on the counter waiting for me. Top notch crew there.

Godwin G. le

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I Have not received a receipt or statement from my last vehicle return. In person or via E MAIL My return was on 10/14/2019./ please send me a statement. T HANK YOU.

Peter M. le

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This location and the customer service was terrible as a whole. However, there was a gentleman I believe named Matthew H who was fantastic. He was friendly and knowledgeable and went above and beyond to help me. The bad. When I arrived I was greeted after the 2 employees finished talking and joking around with one another. That took about 5 minutes. The cashier seemed like she hated her job and I felt as though I was bothering her by coming into the location. I waited almost 2 hours to have my U box ready. I called ahead and made it clear I needed everything ready by 8am. Left at 10am. I got charged alot of money to use the elevator to move due to the extra time. When I returned the truck, the employee walked up smoking a cigarette and took the keys. The gas was marked wrong during checkout to reflect more gas than was in the truck. I took a picture of this. It was very sloppy, unprofessional, and costly. Matthew was the only good experience of the whole experience.

Theresa M. le

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The online drop off was great. So easy and fast to do. Thank you.

LIONS I. le

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Le client n'a pas laissé de commentaire.

Mariana R. le

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Keep doing what your doing so far.

Sebastiao S. le

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Nothing everything ok

DAVID K. le

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Le client n'a pas laissé de commentaire.

Liliane S. le

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Nothing

Curtis A. le

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Le client n'a pas laissé de commentaire.

Keren N. le

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Le client n'a pas laissé de commentaire.

CESAR L. le

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Le client n'a pas laissé de commentaire.

Yolahaydee H. le

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Le client n'a pas laissé de commentaire.

George F. le

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Subject: U-Haul Contract 98746613 I have been renting U-haul trailer a North Miami Beach location for more then 10 years. I am probably one of your most frequent customers in the area. Trailers picked up in the morning and have always returned them late at night. Never ever have been charged for 2 days use as I have returned trailers within 24 Hours. This time in spite of the fact that I have returned the trailer as usual during the late night hours and using U-hauls new app, the system has charged me for 2 days use. I would appreciate if the second days charge would be credited back to my credit card on file with U-haul. For further reference of being a loyal returning client of U-Haul please look up my past records and my listed future reservations. My phone number on file is 786-973-9634. Thank you, Sincerely, George Fuzek United casino Events

bianca B. le

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Le client n'a pas laissé de commentaire.

Shawn W. le

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Great customer service. Very friendly and helpful.

Edison M. le

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Le client n'a pas laissé de commentaire.

Gracia A. le

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Car was not clean.

Shaun L. le

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Le client n'a pas laissé de commentaire.

Eran F. le

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Open late than posted . No customer service

Rita M. le

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Le client n'a pas laissé de commentaire.

Richelle A. le

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Le client n'a pas laissé de commentaire.

Alvaro G. le

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Horrible customer service, got canceled 3 times my service, spent almost 6 hours going from one location to another because of the cancelations, didn't get what I ordered, customer service untrained, manager wasn't helpful whatsoever (yelling at the guys at the counter) and to top it off, i was told I was not going to get charged the $20 after hour return, and I ended up being charged. dissapointed with the company, would recommend friends to go with a different company, not haul.

Chaim C. le

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Customer serviced is non-existent at this location. I wish I had another option when I need to rent.

STUART N. le

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Le client n'a pas laissé de commentaire.

Ydaly G. le

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Le client n'a pas laissé de commentaire.

TATIANA S. le

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Le client n'a pas laissé de commentaire.

Rocio F. le

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Very good people working there

Sergei S. le

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Le client n'a pas laissé de commentaire.

LEROY O. le

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Le client n'a pas laissé de commentaire.

Steve S. le

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Staff were nice and friendly and very efficient.

THOMAS W. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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All was good but price per mile is a little high

camilo L. le

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Very fast drop off