Évaluations des clients U-Haul of North Palm Beach
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul of North Palm Beach
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Darrell H. le
The guys in the yard were awesome . Girls inside could be friendlier.
DAVID R. le
No additional comments, keep on doing a great job! My experience was very positive yesterday!
joan G. le
Trailer leaked while traveling through a torrential rain so contents were wet upon arrival.
Cheryl F. le
No one communicated that you closed this location at 5 pm. Frustrating experience trying to close out transaction on line did not work. Then I had to call the u haul line 4 times to get the proper help needed.
Michael R. le
Original location did not have the pick-up truck that we reserved so reservation had to be transferred to this location. Although that was frustrating, the service at the new location was friendly. Returning vehicle was very slow
Edward L. le
Not much needs improvement.
Georgelle K. le
They should schedule more help at the end and the beginning of the month. I went there on the 1st Monday of the month and there was only 1 person at the desk and it was extremely busy. he could of used some help.
Nick C. le
The 2 young guys were both fantastic & extremely helpful to me.
Barbara J. le
Made an appt for 8:30 online for a hitch installation. It got changed to 9:30 at this location because the tech didn’t even start to until 9:00. I was not notified. Online system should match what is actually available. Also customer parking is inadequate for number of customers.
Emirror B. le
Great Customer service.
chantel P. le
Rome was very helpful help make this move easier.
Darla N. le
Just a quick comment. The check in was Expeditions and efficient. ( TJ) The gentleman that brought my vehicle to me was wonderful and courteous...sending me on my way with a blessing for a safe day. The return was as efficient as a check out. I was pleased with the equipment it certainly met my need...
harry R. le
All very efficient
Michael S. le
2 GUYS WHO GOT MY TRUCK READY AND COUNTER PAPERWORK READY WERE AWESOME ... OUTSTANDING GUYS
Theodore H. le
The young lady at the counter was helpful and efficient.
Pasco T. le
Nothing your associates were awesome. Got me a truck rental right before closing. Give them a big raise because gave great customer service.
Pauline I. S. le
Customer Service Representatives were not very friendly at all in person or over the phone. They did not make me feel confident that this was going to be a pleasant experience. The mobile app kept telling me that I had no reservation when I tried to return the cargo van. The gentleman waling out of the office (after hours) was not willing to assist me in any way when I tried to tell him I was having trouble returning the vehicle. Not friendly or helpful staff at all!
john C. le
Great helpful and friendly staff. At busy times this location can be a challenge to get into and out of, especially pulling a trailer.
David B. le
Not the most friendly group, and no sense of urgency, but all things considered...still meets the need sooo you end up going with them.
CHAD Y. le
My Uhaul experience was great, but not so much with MovingHelp.com. MovingHelp.com puts you in touch with movers, but then you are basically on your own. There is no support if an issue arises, and you can't even speak to a person. In my case, my movers, EZMove in Tampa just never showed up. Literally went dark the day of the move, even though they said there would be there the day before. EZMove is unprofessional and I would urge anyone and everyone to steer clear of them, not worth the risk. Same is true for MovingHelp.com, and unfortunately, Uhaul should step up to the plate and work with MovingHelp.com to ban/remove movers such as EZMove from their site. They don't deserve to be doing business with a reputable company such as Uhaul.