Customer Reviews for U-Haul of North Saint Petersburg

4 161 évaluations

9390 9th N & Gandy   Saint Petersburg, FL 33702
(Corner of 9th Street N and 94th Ave N)

(727) 576-6666

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 12/24/2021: 7h00 am à 4h00 pm
  • 12/25/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(727) 576-6666

9390 9th N & Gandy
Saint Petersburg, FL 33702
(Corner of 9th Street N and 94th Ave N)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 12/24/2021: 7h00 am à 4h00 pm
  • 12/25/2021: Fermé
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

LLOY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerald F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARYANNE E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don B. 
Évaluation :
3

Large selection, however they were to busy to help with drop off. Just told me to leave the keys, and they would e-mail me a receipt.

Cessna B. 
Évaluation :
5

We were given instructions to drop the trailer at JT Auto Service 5298 Haines Road St Petersburg. Upon arrival we were informed by the owner that he would not accept the trailer as he was over-filled. He sent us to another location on Haines Road--a jet ski repair shop-- who also refused to take the trailer. Eventually we located a company owned and operated facility which accepted the return. Long story short it was a hassle and unpleasant....

John M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard P. 
Évaluation :
1

I had to go to 7 different locations on 2 different days. It wasted my time and alpt of gas for something that could have been avoided. Either the reservation kept getting moved or I was promised this location would have the truck I ordered. 6 strike outs to finally get the truck 2 days later. For the back of the vehicle to smell like someone threw up and closed the rear door to keep the smell thing. Not to mention the steering wheel was at a 45 degree angle to drive straight. I was told I could bring it it back before 24 hours before I get charged another day. I dropped the vehicle off and they tried to charge me a second day. This entire experience has been one awful nightmare. I'm not going to recommend this to anyone this experience was terrible for.

Matthew L. 
Évaluation :
5

Everyone was extremely helpful on site and make it an extremely quick and easy process!

Alysse W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roy S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

bill C. 
Évaluation :
5

Great location, great customer service representatives. Always a smooth process to rent and drop off. Keep up the good work!

Isaac H. 
Évaluation :
5

Communication on any delays

mark R. 
Évaluation :
5

Nothing - everything went very smoothly!

Ryan Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vanneita A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lauren T. 
Évaluation :
5

These people are exceptional. Very courteous and extremely helpful. Thanks again Don. Great job.

Paul S. 
Évaluation :
3

Poor customer service from employee at location.

Mark J. 
Évaluation :
5

Excellent service. Quick and painless

MICHAEL E. 
Évaluation :
1

I got to my appointment to find out that the tech has left at 2pm. 3 hours before my appointment. No call to notify me or anything. He said they don't even look at appointments pass certain time. Weird schedule system and bad communication

Pablo M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RACHEL P. 
Évaluation :
2

Rude staff.

CRAIG K. 
Évaluation :
1

The U-Haul representative at the location who attached the trailer to my tow vehicle failed to secure the trailer tongue to the hitch/ball. As a result, the trailer became disconnected from my vehicle at 40 miles an hour 8 miles from the U-Haul office! The safety chain did its job, but the trailer made impact to and damaged my tow vehicle when I came to a stop in the middle of the road. No one was hurt, thankfully, but this was an incredibly dangerous incident that could have caused significant harm and damage not only to those of us in the vehicle but also to other motorists and pedestrians. I called the office to let them know when this happened, and the individual who connected the trailer to my car responded with panic, saying "Oh Jesus; Jesus Christ!" This kind of employee negligence is unacceptable, and I expect U-Haul to cover any expenses associated with fixing the damage to my vehicle.

Robert E. 
Évaluation :
4

The young ladys in the store were outstanding!

Angel G. 
Évaluation :
5

Most Very Expensive One Way From Pa To Fl November Nov 6th To November 8th...No Large Discounts For Early Returns....Most Very Disappointed ....From A Company Like This!!!!!!

Robert P. 
Évaluation :
5

The staff was exceptional and very kind.

Karin P. 
Évaluation :
5

The lady that helped me was very professional and very good at her job.

JOSEPH M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amber H. 
Évaluation :
5

Don in St Pete was very professional and extremely helpful.

john W. 
Évaluation :
5

The guy was very helpful and picking up was super fast. Drop off with online drop off was great

Yvonne T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SETH S. 
Évaluation :
5

I'd like a refund of some sort, really not impressed with the fee for renting your truck.

ROBERT M. 
Évaluation :
4

Argumentative .. had to contact the corporate office to have drop off location changed due to system/power failure at original drop off location ..

Dennis W. 
Évaluation :
1

75 $charge after dropping truck off . No explanation.

RAKIS V. 
Évaluation :
5

I absolutely would recommend yes please two friends. The staff were friendly, knowledgeable, and willing to assist in anyway.

Charles M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darren H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MANUEL C. 
Évaluation :
5

Absolutely nothing, the staff was friendly and super helpful. It was an easy in and easy out.

Christopher H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Renita E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN P. 
Évaluation :
5

super nice folks, quick and professional

Ronnie A. 
Évaluation :
5

Always great at the 9th street and 94th Ave location in St. Pete, FL

GENE F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stephanie B. 
Évaluation :
5

I've used this site on several occasions and have always been very happy with their service.

Paula K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MITCHELL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jack H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Duyen V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Parrish S. 
Évaluation :
5

Will certainly rent there again.

Robert L. 
Évaluation :
5

Very nice staff

Iuliia K. 
Évaluation :
5

Returning the truck was easy and fast. Professional and courtesy staff. I would definitely recommend this UHAUL location.

Kathleen P. 
Évaluation :
5

The low tire pressure light was on which bothered me...the staff member said it was just the sensor and that it would be fixed, but it still concerned me. The van's passenger side door was able to open, barely, due to previous damage.

Rick M. 
Évaluation :
1

Don't remember the white mans name who was there yesterday at 9am there was also a light skin lady there. She was okay but the man was rude asf! Definitely ruined my experience with you guys especially for it being my first time.

JANISSA D. 
Évaluation :
5

Everything was so well organized and very efficient.

GARY A. 
Évaluation :
5

I have received excellent service from this location.

Beverly K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Elizabeth A. 
Évaluation :
4

Rien

William S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PETER G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SARA K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CONNIE E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jerrod K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TROY G. 
Évaluation :
5

Everything went flawlessly, from picking up my equipment in one state to dropping off my equipment 1350 miles away in another state. Pick-up time was quick and easy and drop off time was equally as fast.

Lance R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derek S. 
Évaluation :
5

Very quick and pleasant experience

GARY G. 
Évaluation :
5

The young woman that accepted the truck was awesome. She was very customer friendly. She is a keeper.

GARY G. 
Évaluation :
5

Excellent service and equipment. Customer care.is superb. Thank you UHaul at 9th and Gandy.

Robert S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rob B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lance B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sue C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eduardo M. 
Évaluation :
5

The left rear tail light, brake and turn signal, were not working.

Isaac B. 
Évaluation :
1

I have another charge for 35 showing up and now need to call. They also charged me 20 for gas when I went 7,5 miles

Jason A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jamareo C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert K. 
Évaluation :
4

Don't give out trucks when you can't even use the key to unlock the doors!

Tia H. 
Évaluation :
5

They made it very easy for me as I didn't even have to get out of the car to drop it off. U-Haul is making the process streamlined and efficient. thank you.

LINN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis R. 
Évaluation :
5

Staff was very friendly which seems unheard of these days (since covid). They were helpful and cheerful and made everything quick and easy.

Kat C. 
Évaluation :
5

Everyone is all smiles and very helpful at this location. It is a fun place to work with.

Sidney M. 
Évaluation :
3

The only negative thing is regarding the location. It's a little tricky trying to do a U-turn to return large vehicles. But overall the service was excellent! Your team was very helpful. Merci

TODD S. 
Évaluation :
5

Great service, as always.

William N. 
Évaluation :
1

Scam Alert! Don't give them your credit card number! I rented a 20ft truck on July 20, 2021 to drop off at Uhaul at the 9390 9th St. North (Gandy) in St. Petersburg location per the contract. I dropped the truck off the same day, July 20, 2021, at 8:30pm at the North St. Petersburg location (9th St. North & Gandy). Below are pictures of the drop-off site and the truck. Note the time/day stamp 7/20 at 8:32 PM. The agreed fee was 171,29 $, as I followed up with the manager, Richard Flounary, Jr., on July 21 to confirm there were no outstanding fees. Richard Flounary, Jr., confirmed there were no additional fees. A month later, I receive a call from someone threatening to turn me in for still having the uhaul truck?!? Subsequently, Uhaul has tried to charge my account 2 245,29 $ on 9/9; 1 932,88 $ on 9/21; 1 932,88 $ on 9/22; and 1 449,66 $ on 9/22 (2x on same day). Yesterday, Ebony claimed the truck was abandoned by me at some unknown location? Today, the manager said that I had the truck towed to some remote location? What the heck is going on over there?!? Despite my demanding that they review their "video", which will provide even fools proof that Uhaul lost their own truck. Or in the alternative, Uhaul is trying to scam me for an additional 2 245,29 $ because they think I have it. I've given Uhaul the chance to make it right, but they will not even review their own video that will demonstrate they lost/towed their own truck. Why would Uhaul not review their video...? This doesn't smell right. I'm filing a consumer protection complaint first with the State of Florida, Department of Regulation. Renters Beware! Take pictures - or you will regret it!

Loretta S. 
Évaluation :
5

Very pleasant team and went out of their way to assist to extend our agreement, when we were unable to return the truck under the original agreement. Used them two weekends in a row and will go back for rental if we need another rental.

Jackie P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Parker R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nona A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harvey G. 
Évaluation :
5

Efficient and courteous service

Lou Ann R. 
Évaluation :
5

They were super friendly and professional! Great people to deal with. What a clean lot and they seem to have everything you would ever need.

Sidney M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Troy G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachel L. 
Évaluation :
5

Everything was perfect, and the customer service was amazing, however, the truck was really dirty.

Shannon B. 
Non les évaluations ont été soumises pour cet établissement.

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