Évaluations des clients U-Haul of Oxnard

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul of Oxnard

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Sanjay P.
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Le client n'a pas laissé de commentaire.

JOSE L.
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Get you act together. Rude, no knowledge and passing the buck are this locations specialties.

GUADALUPEYVONNE N.
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Le client n'a pas laissé de commentaire.

STEVEN A.
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Le client n'a pas laissé de commentaire.

SEAN H.
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Very fast an efficient service.

Bruce S.
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Le client n'a pas laissé de commentaire.

Michael D.
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Le client n'a pas laissé de commentaire.

Robert G.
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Very quick in and out, 5 minute pick up and 5 minute return

Fransico P.
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Le client n'a pas laissé de commentaire.

EVARISTO L.
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Le client n'a pas laissé de commentaire.

Jeffrey H.
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Le client n'a pas laissé de commentaire.

Leoncio G.
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Le client n'a pas laissé de commentaire.

Katherine T.
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Le client n'a pas laissé de commentaire.

Pame W.
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I like that I could come in and get my truck and leave in about 15 minutes .The return was just as good.

Jesus R.
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Le client n'a pas laissé de commentaire.

SYLVIA S.
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My experience with all 3 staff members was excellent. It took me by surprise because in the past I've had issues. These workers I've never seen at the location before and they were so nice and helpful. I hope these workers stay at this location. I hope they weren't just covering for the day.

Ana G.
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Le client n'a pas laissé de commentaire.

ALAN A.
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Le client n'a pas laissé de commentaire.

john P.
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When I dropped off trailer, I entered a different credit card to pay and you guys charged my debit card which overdrew my acct. Now calling uhaul to stop charges on my credit card so I'm not double charged. Very frustrated

SHANNON B.
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Le client n'a pas laissé de commentaire.

laurence R.
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Le client n'a pas laissé de commentaire.

John C.
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Le client n'a pas laissé de commentaire.

RALPH P.
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Thank you for a great experience.

ALBERTO Z.
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Very knowledgeable staff and really kind. The manager seemed to care about what I needed and helped me get my move done. Thank you

ANTHONY R.
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Great employees and customer service.

Fabiola G.
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Le client n'a pas laissé de commentaire.

Fabiola G.
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Le client n'a pas laissé de commentaire.

JAMES S.
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Le client n'a pas laissé de commentaire.

michael R.
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I did not make the reservation but somehow keep receiving the emails even after I have complained and had the reservation(s) canceled on numerous occasions. Someone is using my email address for this account and it is really upsetting me that you do not track it and inform the user that it needs to be updated. I will not be recommending due to that. Have a great day!!

Janel S.
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Le client n'a pas laissé de commentaire.

fabian M.
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Clean the. Truck

Adriana G.
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the staff they have are not friendly .. not all but the one who attended me .. was not friendly .. I did everything online .. not to waste time in the office .. as it says online that it is faster to register online and you just pick up the truck without wasting time .. but I arrived 8 mins earlier .. and he told me you have to wait until the indicated time .. but he did not say kindly to me .. which did not answer .. then when was the time. . get to where they are delivered. and he said to go to the office .. and there the same person attended me .. since I had everything ready online .. it made me lose 15 minutes .. so what is the difference that you do everything online? my husband and I have been his clients .. but this is the first time he's behaved like this..we picked up the trucks 10 minutes before time .. and we left him more gas than you have to leave .. I don't understand why they are with some people ... and with other very nice ... well, my opinion is that they talk to their staff ... that they be nice and that if you leave more gas in the tank they don't charge you for extra miles ... or at least they charge you less miles

PHILLIP F.
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Great job

BERNARDINO E.
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Le client n'a pas laissé de commentaire.

JONATHAN L.
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Le client n'a pas laissé de commentaire.

FERNANDO V.
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Le client n'a pas laissé de commentaire.

BERSAIN C.
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Le client n'a pas laissé de commentaire.

James W.
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Nate was great!

Hugo M.
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Great service

Mark P.
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Thanks!

Steve O.
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Awesome Service!!!

LYNN P.
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the iphone app did not work for early pickup. Luckily this location opened at 0700.

Eric T.
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Le client n'a pas laissé de commentaire.

JOE R.
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Great customer service!!!

Rudolf R.
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Speed

Megan M.
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The cab was very clean, but when we go the Uhaul home to start packing up we found some items left behind the seat from the previous users. A jacket, lamp shade, gear lubricant and unopened Starbucks drinks. I would suggest checking behind the seats before you drive away. Other than that, the Uhaul was awesome!

Manuel L.
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Because I picked up the Auto Transport in the day I did not notice that one of the marker lights on the right rear side was out. Not the tail stop/turn light. Also, one ratcheting tie down for the tires was new-worked great. The other one was old and difficult to ratchet.

ANNA G.
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Le client n'a pas laissé de commentaire.

David L.
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Le client n'a pas laissé de commentaire.

Pamela G.
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Le client n'a pas laissé de commentaire.

Cristina G.
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Great service

john G.
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Le client n'a pas laissé de commentaire.

Marsh G.
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Le client n'a pas laissé de commentaire.

GARY PIEL M.
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Le client n'a pas laissé de commentaire.

ERIC A.
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This is how a business should be run. I was greeted upon entering. The bathroom was spotless. Truck ran perfectly and was spotless. When I returned the truck the manager asked how I was and how the truck was. They really care here and I will never go to another uhaul except this one again!! Give these guys a raise!

Daniel S.
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Wear a mask during Covid.

SHANE M.
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Le client n'a pas laissé de commentaire.

HAWK H.
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The first visit was great, second was ok. Not as friendly as the first visit

JOHN M.
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Le client n'a pas laissé de commentaire.

Philip E.
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I've always had excellent service at this location.

Clark O.
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Le client n'a pas laissé de commentaire.

Bart L.
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I was impressed at how smoothly things went on a Saturday morning considering there were only 2 counter people working and it was very busy. Having customers fill paper work out ahead of time works well and is efficient. Again it was busy when I returned the rental, I think there was only 1 person working at the time. Great experience overall, no complaints but feel the store was understaffed for a busy Saturday. Above all, the customers were treated with respect and that is always key to success.

Derek C.
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TELL SOMEBODY.. This is the United States of America. The drop off location was the END TIMES. If there's a manager here, I'm Santa Claus. I pulled up, heard a POP, and literally ran over a glass bottle. There was trash and glass all over the parking lot where I was designated to park, as well as graffiti. I would NEVER return to this location. The entire situation is a horrible representation of the Uhaul brand. I woudln't have been surprised if the devil himself came out the trashcan and said vote for Biden.

MARISA B.
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Le client n'a pas laissé de commentaire.

MARISA B.
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First truck smelled like smoke Second truck had transmission prob Third truck newer and more reliable for long trip

John B.
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Le client n'a pas laissé de commentaire.

CHRISTIAN H.
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Le client n'a pas laissé de commentaire.

Christopher F.
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After my recent experience obtaining my Uhaul in California to get back to Utah, I will never use Uhaul again. The pricing was more than 5x the cost for a Haul from California > Utah compared to Utah > California. On top of that, it was an absolute nightmare to work with you after i was allowed to book a trailer at a location that didn't even rent them out. Not to mention the fact that no one contacted me (except an email the day before my reservation - which i did not see) telling me my reservation had changed and i would now need to drive 2 1/2 hours to pickup my Uhaul. I have used Uhaul trucks and trailers probably 8-10 times in the past 10 years but i will never be using your company again. I felt absolutely scammed and uncared for as a customer. I felt cheated for having to pay over $500 dollars for a trailer i could have rented for $80 in Utah. I would have had to pay well over $600 if i didn't call in frustrated. Extremely disappointed and unsatisfied - not with the locations, but with corporate and how i was responded to.

ABEL D.
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Nice evrithing

ANDREW N.
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Le client n'a pas laissé de commentaire.

GUADALUPE G.
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Great people, great service

Richard G.
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Staff is super nice, super friendly, super helpful. This is my go to U-Haul location.

VICTOR G.
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The check in guy was very dry. On the return , both guys were very friendly.

Robert M.
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Telephone actual wait times way over estimated wait times maybe 10 to 15 minutes more

Sananda V.
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Le client n'a pas laissé de commentaire.

Eric T.
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Le client n'a pas laissé de commentaire.

CHARITY W.
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I normally have had very good experiences with this location and the equipment; however, this time it seemed a bit off. First of all, the man that was going to initially help my mom and I was not wearing a mask when we walked in and only put it on when his co-worker came into the office. Second, there were a couple bugs (roach/spider) in the back of the truck. Third, my mother was driving and noticed that the steering wheel and other frequently touched items did not seem to be clean or sanitized. I feel like this is completely unacceptable as we are in the middle of a pandemic.

Alexander H.
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Amazing staff

crystal M.
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Nice friendly experience:)

MANUEL C.
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Every thing is great in all aspects.

CRAIG D.
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It's a little slow when you walk in to pick up the rental but once it's your turn the guys are very professional, I'm happy

Rondel W.
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The pick up was horrible...you need to tell customers to download the app and not clock the links. The links open up in the phones browsers and can't locate the phone even when the phone location is on. It took me over an hour to figure this out. Because of that, I was really angry at your company and decided not to use your company again. I was very disappointed.

Brenda W.
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Andre, the service tech who helped me, did an excellent job of making sure I was taken care of. Thank you for that. My move went great!

JENNIFER P.
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It was tedious having to take pictures of the vehicle condition for another family to rent the truck or to see where it was parked since I wasn't shown any pictures of the truck when I rented mine during the self-service return process. I had to get up and out of the truck to photograph the parking spot and that was inconvenient. Thank you.

JOAQUIN S.
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Le client n'a pas laissé de commentaire.

robert P.
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location not convenient or very clean

Jose G.
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The people are very helpful

Nicholas F.
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Friendly staff and quick service!

juan L.
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Always my go-to uhaul. In and out seemlessly

WILLIAM C.
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Everything went very smoothly. From renting to returning.

Cary W.
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Le client n'a pas laissé de commentaire.

Flor E.
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Le client n'a pas laissé de commentaire.

Claudia R.
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Le client n'a pas laissé de commentaire.

DANIEL G.
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Great service.

JOSE L.
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Tried to reserve a 10foot van on line.to confusing .

Steve L.
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Chris and all the staff have excellent customer service and would recommend this U Haul to anyone in Ventura County, thanks again for all your help, Great Job. Steve

Marshall B.
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The location is not convenient for someone unless they are in Oxnard.

MITCHELL L.
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Le client n'a pas laissé de commentaire.

NELLY A.
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Le client n'a pas laissé de commentaire.

Susan T.
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Le client n'a pas laissé de commentaire.

LAURA W. | Expérience générale |
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Tino was professional & accommodating with my Ubox unload

Non reviews have been submitted for this location.

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