Évaluations des clients U-Haul of Pompano Beach

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul of Pompano Beach

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Stephen D. le

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Coffee and donuts LOL ????

DONALD S. le

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Le client n'a pas laissé de commentaire.

CLIFFORD H. le

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I request a rate for a one trip to GA the price was out my buget

Michael S. le

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Le client n'a pas laissé de commentaire.

mariano S. le

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Tony was an excellent part of my experience, top notch staff

rhona H. le

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There was good customer service from the time I set foot on the premises to when I returned the vehicle.

Osman M. le

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Le client n'a pas laissé de commentaire.

johnson J. le

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Tony he a great communication person very understanding I really appreciate it tony

Mariano S. le

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Le client n'a pas laissé de commentaire.

Richard S. le

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Le client n'a pas laissé de commentaire.

BREANI K. le

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Our customer service representative was very rude to my mother and I. We came to the store and it was drizzling outside, before my mother could grab the door he walked away allowing the door to shut on us in the rain (yes he saw us walking up to the door). I was shocked because not only was he NOT being a gentleman to my mother and I, he was not being very attentive as a customer service agent. When he came inside he was no where to be found. We waited in line for a few minutes and then he appeared. He was not helpful and it felt like we were a nuisance to him. He has very poor communication skills. At the end of the transaction he started to debate with another employee regarding who would drive the truck around to the front for us because he did not want to get wet from the rain. I have never experienced this level of such poor customer service. I am very disappointed in the service we received and will not recommended anyone in the future.

Miguel F. le

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Last manager was a lot more friendly there is a guy carlos that recibe the truck that is very rud you ask him or tell him something and he just turn his back at you i told the manager the expirience and he didnt care much i will try to not come back there

David M. le

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Le client n'a pas laissé de commentaire.

donald D. le

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It isnt the location i dont think. I reserved a 15 ft truck well in advance. Get dropped off at this store. And no truck. No text or email saying truck wasmt there. What good is a,reservation with you guys. So i had to take a cargo van which took way more trips. Truck would have been 1 trip. Van now 3 trips. More miles more gas more time. And ur system texts me at 1 reminding me van due back at 1.30. Lol. Very poor operation

Juan R. le

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Le client n'a pas laissé de commentaire.

Lavern W. le

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Le client n'a pas laissé de commentaire.

Jevron C. le

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Get someone who wants to do the job.!!!!

Emily M. le

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Was standing around the store with another customer for 15 min wondering if anyone worked there.

edward P. le

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Le client n'a pas laissé de commentaire.

Susanne T. le

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At drop-off time, with only one person scheduled to work the store, waited over 20 minutes before even catching his attention to return the key. Store was empty for at least 15 minutes with several customers browsing around. We were third in line and asked to allow a quick drop off ahead of the other waiting customers.

Donald K. le

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Le client n'a pas laissé de commentaire.

KIMBERLY C. le

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Great customer service.

Troy G. le

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Le client n'a pas laissé de commentaire.

Michael O. le

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Check engine light was on and truck ran rough.

Mark A. H. le

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Wonderful

Ke'Andra V. le

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Jean was very nice and helpful. I loved him as being my customer service representative

Kenneth S. le

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Le client n'a pas laissé de commentaire.

JEFF O. le

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process was easy, entire staff friendly and helpful.

Irving S. le

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Le client n'a pas laissé de commentaire.

george B. le

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Le client n'a pas laissé de commentaire.

Rick D. le

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Le client n'a pas laissé de commentaire.

Michelle W. le

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Great location

alex D. le

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Le client n'a pas laissé de commentaire.

Ash J. le

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Le client n'a pas laissé de commentaire.

Heidi C. le

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Nothing, they saved us in a last minute situation and addressed every concern we had. Very organized, helpful and friendly.

timothy j. le

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I was pleased with everything. Tim