Évaluations des clients U-Haul of Rancho Cordova

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul of Rancho Cordova

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DAVID R.
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Le client n'a pas laissé de commentaire.

ROBERT A.
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Have more than one person working the desk and getting the equipment ready.

William L.
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Employees are friendly/courteous and very helpful through the process

LILLIAN A.
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Le client n'a pas laissé de commentaire.

Roland K.
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Le client n'a pas laissé de commentaire.

David D.
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Le client n'a pas laissé de commentaire.

Casey S.
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All good

Becky D.
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This Uhaul location always gives it's customers the very best service possible. They work as a team and are very professional, efficient, friendly, and quick. We make sure to rent all of our Uhaul equipment from the Ranch Cordova location on Pyrites way.

JAMES W.
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Le client n'a pas laissé de commentaire.

TIMOTHY M.
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Le client n'a pas laissé de commentaire.

BRIAN E.
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Le client n'a pas laissé de commentaire.

MILO L.
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Le client n'a pas laissé de commentaire.

Michael D.
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Le client n'a pas laissé de commentaire.

STEPHEN C.
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The young fella that helped me was all by himself but he handled it very well

William M.
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Le client n'a pas laissé de commentaire.

Jerry G.
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Le client n'a pas laissé de commentaire.

HAVEN B.
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great work good team very talented staff.

Jonathan P.
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A+

Robert S.
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Not much the gentleman was highly professional and I am lame because I said earlier that I did not get my receipt sent to me and that was false it was sent to me I just didn't have my right telephone the gentleman was highly professional very courteous and he helped smooth the way because I am a veteran with mental health issues and it was an easy move and a great day thanks to him I can't remember his name but he is youngster that works at the pyrite's way store in rancho Cordova California give him a raise or an attaboy something thank you

JONATHAN S.
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Excellent!

MOHAMMAD S.
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Le client n'a pas laissé de commentaire.

William M.
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Le client n'a pas laissé de commentaire.

William N.
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Personnel made drop off easy. Was friendly.

HAVEN B.
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Fix the hold down straps on the trailer. This is critical to the safety of the equipment. After some work I was able to get the broken strap to hold.

RICHARD T.
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Le client n'a pas laissé de commentaire.

TAMIEKANICOLE M.
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Le client n'a pas laissé de commentaire.

Imran B.
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Manager Chris, is very unprofessional and has no Empathy or respect for long term customer's.

Dustin C.
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Le client n'a pas laissé de commentaire.

GENA F.
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Le client n'a pas laissé de commentaire.

Patrick G.
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Great prices. Fast service. Super courteous. I love renting from these guys.

CONNOR F.
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This location was excellent. However the Mather location was less than quality. Please refer to my phone call with them at 9:30 Saturday morning.

hai P.
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Le client n'a pas laissé de commentaire.

Cameron B.
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I rented trailers there several times for work as needed. I've always had great customer service they work really hard to provide a pleasant experience. Chris stands out as a excellent example of someone who works hard and takes pride in their work

HARIKRISHNA B.
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Make the self-check-in process a little more user friendly. In my case, the app. wouldn't scan the UPC off of the location and an attendant had to manually help me check-in. Automatic drop off was flawless, however. Overall it went well.

JOSS M.
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Chris and Zack provided excellent customer service which made picking up and dropping off really quick and easy. Those guys rocked.

Alan H.
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They were efficient and professional. Thanks!

KEITH D.
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Le client n'a pas laissé de commentaire.

CHRISTOPHER T.
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No problems.

STEFANI W.
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Le client n'a pas laissé de commentaire.

David F.
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Better way of filling the gas for return.

JACK B.
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Thanks, very easy for a novice!

Andrew H.
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Le client n'a pas laissé de commentaire.

FRANK G.
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Le client n'a pas laissé de commentaire.

CHARLEEN RAE I.
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Le client n'a pas laissé de commentaire.

MOHAMMAD S.
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Unnecessary information requested and wanted to prove the alternative phone number if its working and correct which never happened before. Thanks

Lou C.
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Great service- in and out fast on a Sunday. Thanks!

dave J.
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Le client n'a pas laissé de commentaire.

Michael B.
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Le client n'a pas laissé de commentaire.

RICHARD B.
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Very friendly staff and very helpful every time I go to the Gold a River Ca branch of Uhaul.

Victor Y.
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It works for me

PHILLIP K.
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Excellent service - very helpful staff.

DENNIS F.
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Love the new application to take photos of unmarked blemishes. Everything went excellently. Thanks,

JEFFREY L.
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Your customer service was not friendly even though I made a reservation for a trailer that you didn't even have. There was no flexibility. The area manager Johnny was not helpful. This location was great Chris was very helpful and was able to work with us.

Ejaz A.
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Great variety of equipment available to choose from. No waiting. Friendly staff. Great experience. Thank you. No problems at all.

WENDI B.
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The check in was easy, the guys friendly and informative. Returning the vehicle was just as smooth.

KENNETH M.
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Le client n'a pas laissé de commentaire.

DANA R.
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Le client n'a pas laissé de commentaire.

Louis C.
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The trailer was advertised as 4 x 7 feet. My crate was 46 inches wide. It did not fit. This trailer should not be advertised as 4x7.

Louis C.
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Super convenient and great price. I don't know how you could make it better, trailer was clean, employees fast and courteous. A+

TATIANA Q.
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Le client n'a pas laissé de commentaire.

roxann S.
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This facility is always clean, prepared and professional.

Bengt R.
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Complete overhaul of communications between RSA and this facility are recommended. I had to take matters into my own hands to have troubleshooting accomplished as three separate RSA phone agents promised that i would be informed as to repair status. No such call. Your company flunked this completely.

Christopher H.
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The van I reserved wasn't available, but the agent provided an upgrade at the same rate and got me on the road. Great service. Thanks.

Alan H.
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I had to use this facility because the first location I had made the reservation for did not have my truck. However, I will return to this one because they were very friendly and excellent and obviously had my truck. I did not enjoy the two hours of inconvenience while I tried to find another truck and travel to where that was.

Douglas M.
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Le client n'a pas laissé de commentaire.

JASON O.
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Le client n'a pas laissé de commentaire.

Dianne J.
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Fast and friendly, I will use this location again & recommend to my friends.

Sharrie W.
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Le client n'a pas laissé de commentaire.

Andrew W.
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Le client n'a pas laissé de commentaire.

Heather D.
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I was supposed to pick up a truck the day before my move in El Dorado Hills. Apparently, my truck was rented out. Uhaul found me a new truck 30 mins away and gave me a $50 credit. This is the second time in 2 weeks I ran into an issue at the iStorage in El Dorado. Not sure who is responsible for this mix up this time as iStorage was to blame the first time. The employees at the Uhaul in Rancho Cordova were friendly and helpful. I will probably use them next time I need a truck and bypass iStorage.

FRANK T.
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Le client n'a pas laissé de commentaire.

ANGELA W.
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All good, thank you so very much!!

BRYAN W.
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Customer service was excellent

Hossein A.
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None

Steven S.
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I had to wait over 20 minutes because there was only one assistant to help with the customers.

William B.
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Great people.., prompt and efficient.

Jeffery F.
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Le client n'a pas laissé de commentaire.

IMRAN A.
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Le client n'a pas laissé de commentaire.

CATIE S.
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Customer service reps were fantastic and kind and helpfull!

JESSICA E.
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Customer service was awesome. He was friendly and helpful. And made everything quick and easy. He educated me on everything I needed to know about the auto trailer I was renting. And what was expected of me on my return. This uhaul is 30 minutes from my house but guaranteed this is the only place I'll rent from in the future.

JENNA R.
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I love this location! The service is perfect, friendly & competent! Keeps me coming back!

GREGREY C.
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Le client n'a pas laissé de commentaire.

FRANK V.
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I was very impressed with the gentalman that helped me with setting up the trailer and how professional and curtious he was. He was knowledgeable and very polite. I would have to say that he was the best, I'm a retired Director of a major corporation, and I would have to say that if everyone worked like this young man was working you have quite a staff. Keep up the good work and give that young man a raise he certainly deserves one. He works hard and loves what he is doing .

Thomas P.
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Le client n'a pas laissé de commentaire.

Robert B.
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ALWAYS Great service at this location.

brittany M.
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Nothin the two guy that work there are amazing and have excellent customer service..

DONALD F.
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The people working there were so professional and quick. Very impressed. As a business owner, would love to have employees like this. Thank you.

JACK W.
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Excellent staff at this location!

EUVERNON B.
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Customer service was Great and very professional.

FRANCISCO E.
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Location was find was sent here by uhaul representative after the last place fucked me over over worst experience I've had with U-Haul reserved the 10 foot truck was given a pick up instead and got sent all the way across town to pick up truck not a happy camper

NARDENIO B.
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Well maintained equipment and people are grateful.

Marlyn D.
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Le client n'a pas laissé de commentaire.

Suzanne Q.
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Got charged 1 week for 3 days... super unhappy about that.

George V.
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Le client n'a pas laissé de commentaire.

Hung T.
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Le client n'a pas laissé de commentaire.

MICHAEL S.
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Le client n'a pas laissé de commentaire.

Daryl H.
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This is not a reflection upon this particular location, but more on the UHault experience in general. This time around, and it may have been that I simply picked a busy, busy weekend... I had a LOT of trouble getting a rental. I originally rented it for Saturday, October 17. The UHaul website DID say there was "limited availability", and that I was giving permission to be contacted by UHaul. The rental then was pushed to one place called MeMe's Marketplace in Rancho Cordova, and then later, was transfered to ANOTHER place somewhere else at the end of the day Sunday. I ended up just driving down to the Sacramento area (it is a 3-hour drive for us) on Sunday morning, just hoping that something would open up... and after a half-hour of waitnig on the phone with UHaul, I finally got a "real person" who did a search of the entire area, and was able to get the rental from the UHaul of Rancho Cordova. It was a major hassle this time around (I have worked with UHaul a lot), and was probably just that I was making my reservation later than I usually do on an unsually busy weekend. Thank you.

David G.
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Customer service was above and beyond. 2 guys. I forget their names. They were fabulous. My light harness decided to fail and they replaced it in minutes. Thank you guys

Heather M.
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Mobile pickup was inefficient and took a long time. In response to your text, I sent photos of the front and back of my driver's license. But, I still had to login for pickup instructions and I had to take photos again. What was the purpose of the text? Also, I kept getting a message stating I was at the wrong location. I wasn't. The barcode to scan wasn't clearly marked. For drop-off: I had to hunt for instructions. GPS still wasn't recognizing my location. I was very glad it was during business hours so that I didn't have to fight the website anymore. The service in person was excellent. I'm not technologically challenged. The process just wasn't smooth. One last thing, I never received an email stating my final bill. That should be automatic. Thanks for checking the feedback.

ELDEN L.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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