Le client n'a pas laissé de commentaire.Jonathan M.
Customer Reviews for U-Haul of Scotch Plains
Pour nous contacter
Scotch Plains, NJ 07076
(Located east of Blue Star Mall and west of Bowcraft Amusement Park)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
great experience, easy check in at the location with stellar customer service, I mistakenly reserved a box truck instead of a van, I was quickly and professionally accommodated with the vehicle I meant to reserve on the spot. great deal on the rental price, and my total was as expected for my move. the return after hours using my iphone was quick and easy to navigate, vehicle was fresh and clean and all of this made for a painless transaction that was as I hoped it would be.martha D.
Yard crew was very helpful connecting and disconnecting equipment.Richard M.
Le client n'a pas laissé de commentaire.Rehab M.
Great serviceWILLIAMS R.
GREAT SERVICE!christopher O.
Le client n'a pas laissé de commentaire.DEBRA C.
Attendants were very polite and helpfulmichael B.
Le client n'a pas laissé de commentaire.RICHARD H.
My experience would be that much better if I had the equipment ready for me when I arrived to pick it up. I had to wait for the trailer 45 minutes as it is the only one at this location.Greg Z.
Le client n'a pas laissé de commentaire.Alan F.
Great communication great job thank you for your help.Micheal B.
Well run establishment. Quick in and out. Pleasure doing business at this location!Arthur P.
Only issue was that trailer had a minor roof leak that allowed some water inside.James G.
Le client n'a pas laissé de commentaire.Claudia T.
Le client n'a pas laissé de commentaire.oscar C.
Other than the uhaul website being down all day and my reservation being double booked and then canceled, the people at the location were amazing and I was able to rent the van in person. I know technical issues are out of peoples control but it was a bit of a cluster.Erin R.
Sami, the Manager was very informative, patient, pleasant and understanding. Every time I called to change dates he was very accommodating.Carol L.
Le client n'a pas laissé de commentaire.Vladimir S.
Le client n'a pas laissé de commentaire.DANIEL H.
Le client n'a pas laissé de commentaire.Allen M.
No Smoking anything inside of truck - truck smelled inside cab.Gerard L.
Le client n'a pas laissé de commentaire.Michelle M.
Le client n'a pas laissé de commentaire.Mukesh M.
Le client n'a pas laissé de commentaire.SALVATORE S.
Tried to call and ask if there was a fee for after hours drop. Was placed on hold for 18 mins. Hung up. Tried to call back a few times over the next 30 mins and no one picked up. Finally got some one on the phone and they were helpful.Trevor O.
Le client n'a pas laissé de commentaire.Zachary S.
Le client n'a pas laissé de commentaire.ANTOINE F.
Le client n'a pas laissé de commentaire.Bertalan H.
Le client n'a pas laissé de commentaire.Daryl L.
Top notch!!!Richard A.
Free use of hand truck would be nice.George P.
Le client n'a pas laissé de commentaire.Michael K.
The workers were very helpful in hooking up the trailer and went above and beyond to help clean out a corroded wire connection. Would definitely recommend this location and use it again.Natalia V.
Service was superb. Knowable staff.TODD E.
Employee who first attached 5x8 to my hitch was very courteous.Stephen P.
Folks running the place are very helpful. Had the ball I needed in stock, and the car dolly I rented was in very good condition. Everything went smooth.Bjorn L.
Le client n'a pas laissé de commentaire.Adam F.
Fast and accurate service very perfessionalCHERISE L.
Amazing staff, I had a horrible day prior to the truck rental. They made the rest of the day run smoothly.SAKEERAH C.
Always helpful, great customer service.Edward V.
Pickup and drop off was easy, staff were friendly and helpful. All processes were smooth. No issues (meet my expectations!). Thanks for a good rental!Robert B.
Le client n'a pas laissé de commentaire.DAVID M.
Competent friendly staff. Easy and straight forward uhaul rentals.ERIK D.
Le client n'a pas laissé de commentaire.Claude F.
Le client n'a pas laissé de commentaire.Thomas G.
Le client n'a pas laissé de commentaire.DAVID C.
Prompt service, personnel was very helpful.Hans N.
Everything about the process went smoothly. The employees were very friendly and helpful over the phone and in person.Alan B.
Le client n'a pas laissé de commentaire.Randy B.
Le client n'a pas laissé de commentaire.Gary C.
Le client n'a pas laissé de commentaire.Klaudian I.
Le client n'a pas laissé de commentaire.federico C.
People great website terrible 30 mins trying to verify and log on to return truck at closing ,website could not find my orderPaul L.
Le client n'a pas laissé de commentaire.Neil P.
Great service always here-they run a tight ship and I have rented many times from this location-keep it up!Gary K.
I've used u-haul in multiple states over the past 15 years and this was by far the easiest experience I've ever had. Equipment was good but most importantly, customer service was top notch. Employees were fast, courteous and knowledgeable. Fortement recommandé!Sara D.
Le client n'a pas laissé de commentaire.Gregory M.
Young man is who helped me attach the trailer was great! I apologize forgot his name.Walter E.
The people were kind and very professional.Kim M.
Le client n'a pas laissé de commentaire.Enrico R.
Le client n'a pas laissé de commentaire.Rand P.
All goodAPRIL J.
The guy ho work there is the worst, he didn't be working there, the way he talked to the customer is not the right way.catalino S.
Le client n'a pas laissé de commentaire.Robert F.
Nothing to improve! The most important thing is customer service and you guys have the best customer service there is!!.thank you so much to all the reps I spoke with over the phoneSANDRA A.
Le client n'a pas laissé de commentaire.Franciso C.
The manager speaks down to you. Very condescending.Ollie A.
Le client n'a pas laissé de commentaire.Jorge B.
Le client n'a pas laissé de commentaire.GEORGE C.
Get rid of Sami !!! This guy was extremely rude. Do not ever recommend renting from this place. When I first arrived to rent door was closed and there was a hand written sign saying someone will be back in 20 min. The sales rep was completely out of it and took forever to get me out of there with the rental. This guy Sami has horrible customer service and should definitely not be working there. Not helpful at all!!! Fuck this place period don't go there.Brian R.
Le client n'a pas laissé de commentaire.Stefan K.
The price was too high for a 1 day rental. I could have rented the same vehicle at home depot for 50 dollars less. Your pricing structure with the mileage charge make it too expensive. I will have to use a different company for my next rental.Alastor P.
5 starsAris B.
They charge me extra for fuel 10$ fuel was good that time i already fillMRIDUL S.
Le client n'a pas laissé de commentaire.Jessica D.
Le client n'a pas laissé de commentaire.Lawrence D.
Great experience here and Danny was very helpful.danny R.
Overall the truck was fine, but there were some scratches and dents not noted.Ellen L.
Le client n'a pas laissé de commentaire.Brian W.
Le client n'a pas laissé de commentaire.Chris L.
Good sells on moving equipment tooJOSE J.
Le client n'a pas laissé de commentaire.Sushil N.
Le client n'a pas laissé de commentaire.CARMEN D.
Le client n'a pas laissé de commentaire.BRANDON H.
Le client n'a pas laissé de commentaire.PAMELA T.
Exelent service. Great price ,will rent again.BERTALAN H.
Streamline initial ID verification process- for recurring customers. I should not have to scan front of my driver's license each time.MICHAEL P.
Le client n'a pas laissé de commentaire.Claude F.
You screwed me over and cost me an entire extra day of rental. I started tge check in to pick up the truck at 9:43 am (but didnt leave the lot until 10 am after check in), and returned the truck at 9:50 am the next day, and you charged me the extra day; assholes.Ricardo M.
Le client n'a pas laissé de commentaire.LORRAINE G.
Will rent box van again. Exelent service,and truck was very clean.Bertalan H.
Le client n'a pas laissé de commentaire.JOSE J.
It was never explained to us that when the doors on the van close it AUTOMATICALLY LOCK! We were locked out of the vehicle with keys inside. $175 we were serviced This should really not be a cost we incur. Very disappointed.MARGARET G.
It was a bad experienceOTHELLO B.
Le client n'a pas laissé de commentaire.JOSEPH M.
The return app and the ridiculous phots needed are just aweful especially in freezing weather at night on icy ground. Takes way too longBrian L.
Le client n'a pas laissé de commentaire.George E.
Le client n'a pas laissé de commentaire.ANTHONY I.
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