Évaluations des clients U-Haul of Scotch Plains
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul of Scotch Plains
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Peter S. le
Nothing. Could not have been better - EXCELLENT !!!!!!!!!!!!!!!!!!!!!!!
Luis E. le
the dude that received my trailer LITERALLY didn't say a word to me, no even a simple hello, he pointed to where i wanted me to park, approached my car, unhitched the trailer and started walking away, i had to flag him down to ask him if i needed to sign any paperwork or do anything else and replied with "no you good" that was the whole extent of our interaction.
tom T. le
vey clean great customer service would use again
edgar A. le
Todo esta vien
James Z. le
The only issue I ever have with u haul is thebtrucks handling but it’s a rental & people beat on the. Other then that the staff a the Scotch Plains rental have always been very professional & go the extra step if you need help
Shelby S. le
I’ve rented a u haul truck from your location several times in the past and your staff is very courtesy. Way to go
Maury S. le
The equipment reserved is always available. The staff is always friendly and helpful. Great shop. Worth the extra couple of miles to drive.
WILLIAM B. le
Everything was done in a professional matter.
Morris T. le
Young man named Manfred was very helpful
John R. le
FAILURE for our Truck Rental Return late last night. We wasted literally 45 minutes of our lives sitting in the dark in your Scotch Plains NJ location. 1) your website WWW.UHAUL.COM/SHARE apparently DOES NOT WORK with Apple Ipads (Safari) for Truck Rental Return. I spent 15 minutes just on this website struggling and trying everything I could think of. Never did I find a usable Return your Truck option. If you don't support Ipads, THEN JUST SAY SO RIGHT ON THE WEBSITE. As is, you're just screwing the customer, me, with the bad bad website design. 2) Then I called your 800#. I spent another 20 minutes on HOLD. Finally a nice guy answered and suggested I use a cell phone to web surf to www.Uhaul.com/Share. He sort of knew that Apple Ipad Safari would fail. I'm not usually a complainer, but last night was ridiculous.
Adriana B. le
Be more forthcoming about the extra price of mileage! I’m better at accepting terms when I feel the company is being honest otherwise it completely turns me off. If the cost per mile was less, I would say I loved my experience. It’s just the shocker at the end when you have to ????????????
Justin B. le
There were cobwebs all over the driver's seat. A light dusting would have helped.
Michael P. le
Manfred was great. It was a very busy Sunday morning (line out the door). He was courteous and was very systematic in his dealings with customers. Showroom was very orderly and clean. Kudos to Manfred! I will use again. This was my second experience with Scotch Plains U-Haul. Several moths ago I rented a motorcycle trailer and yesterday a 27 foot van. On both occasions the equipment was clean and everything functioned perfectly.
James M. le
Service rep was helpful and friendly. Explained all aspects of rental. No issues.
Tim T. le
My pickup location was switched from Madison to this place location with absolutely no notice given or even any idea that this was a possibility. It made for a very stressful day, extra charges, and I’m completely dissatisfied. And the dolly was screwed in so tight it was impossible to use.
Justin B. le
The driver side of my van was covered in cobwebs.
Robert S. le
Great representatie for U-Haul. Got me up & running in less time then I expected.
JAMES D. le
don't charge me for using your van/trk
Bernice T. le
making the return after hours a little easier. Had a hard time with app was not accepting my password
RYAN S. le
plenty of trailers in stock
Pablo Q. le
I have no expectations since it’s not a recurrent service I utilize.
david F. le
No instructions about truck, he gave me key and said find it. No explanation about expenses. I had to figure out everything on my own.