Évaluations des clients U-Haul of Somerdale

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul of Somerdale

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David P. le

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I needed a trailer to take some of my things from NJ to FL. I had only enough things for a 5x8 trailer - so, naturally, the only thing I couldn’t get was a 5x8 trailer. The smaller one would not work and the larger one (6x12) was double the price ... ($800 as opposed to $400). I asked the people at the two locations as well as dispatch to help find me a 5x8, they could not find anything anywhere. So I was forced into a 5-day rental for a half filled trailer I ended up delivering in 3-days for over $800. I asked the manager at the U-Haul if he would extend a courtesy and charge me for the smaller one under these circumstances and he refused. I am going to appeal to corporate but if they don’t right this wrong U-HAUL will lose my business. It’s not like I was looking for a trailer size they don’t make. If they advertise the size - they should be able to deliver that size.

Barbara W. le

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Le client n'a pas laissé de commentaire.

Norman P. le

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Le client n'a pas laissé de commentaire.

Omer Y. le

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Le client n'a pas laissé de commentaire.

Peter Z. le

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Had issues with the app. Apparently it thought I had not taken a picture of the back of my license (even though the agent could see the picture when I went into the store). Would be nice if the app told you what was wrong and allowed you to take the picture again if that what was the issue.

Aaron C. le

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Classy operation the guys were total professionals

Mayling E. le

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I returned the trailer to the location the U Haul rep told me to. It was closed on Sunday at 12 Noon but I completed the form and dropped it in the box- uploaded pictures. THE GOODMAN neighborhood rental place charged me as if I returned it on Monday morning. I got ripped off for $28. I opened a dispute with U Haul rep

Joseph M. le

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Le client n'a pas laissé de commentaire.

William S. le

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Le client n'a pas laissé de commentaire.

Kenneth W. le

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Le client n'a pas laissé de commentaire.

James H. le

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Le client n'a pas laissé de commentaire.

John C. le

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Train your young help on computer

walter B. le

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Le client n'a pas laissé de commentaire.

KYLE M. le

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Le client n'a pas laissé de commentaire.

Arlene E. le

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Lock on side door of vehicle would not lock after trying auto lock and manual lock several times. I was very uneasy all through the night, for my belongings and the safety of the vehicle were in jeopardy of theft. Not exceptable! No discount was applied! Not exceptable!

Neil L. le

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Ordered a enclosed trailer in somerdale they sent me to Lindenwald then received and email to pick up in Mt laurel. Went to mt laurel they did not have and they sent me to Woodbury. Call them they did not have buy now I spent hours on this . Finally I got and open trailer from Somerdale. Then I received 20 phone calls from Woodbury and had to block the guy.i was not happy at all with your company it cost me $175 in labor and 5 hours of my time

Dominic G. le

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Le client n'a pas laissé de commentaire.

Joseph O. le

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Le client n'a pas laissé de commentaire.

Kisha S. le

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I called to dispute my bill right after I returned the truck and it was emailed to me. The girl told me to call back tomorrow because she was new and couldn't help me.

Umeshkuma P. le

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Le client n'a pas laissé de commentaire.

Hollis H. le

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Thorough

Scott D. le

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We used a car tow dolly. It performed well without problems. Do however be aware that they may attempt to charge you a loading and unloading fee. This particular location did not charge us. An overall positive experience.

Gail H. le

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Le client n'a pas laissé de commentaire.

bill R. le

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Le client n'a pas laissé de commentaire.

Eugene P. le

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Better experience than expected and leas expensive than I thought with no hooks. Gene Panaro...Panaro Realty

Robert J. le

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Le client n'a pas laissé de commentaire.

Joseph B. le

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the manager was very rude, he seemed like he did not want to be there at all. I rent a lot off of you folks, I always go to the Clementon NJ location, where Crystal the manager is excellent and is always very helpful, and goes out of her way to be helpful. I was charged 20.00 dollars for the check in, (this is a horrible policy in my opinion) I tried the app as requested and it would not work when I was in the parking lot.

James R. le

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That's hard - everything went really well. I have rented here several times and will again when I need.

Jerry M. le

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Le client n'a pas laissé de commentaire.

Terry E. le

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Le client n'a pas laissé de commentaire.

James G. le

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Le client n'a pas laissé de commentaire.

Peter A. le

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Le client n'a pas laissé de commentaire.

Kerri P. le

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Le client n'a pas laissé de commentaire.

Christoph H. le

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The staff was awesome. Very informative and easy to learn from. I work in customer service and this team was top notch.

Kylie S. le

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Le client n'a pas laissé de commentaire.